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Reviews of Hotel Cristallo 3 stars

Via Fiascherino 158, 19030 Lerici, Italy

#9 of 17 hotels in Lerici

Guests' Choice

Review score

Based on 761 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8

  • Location

    8.5

  • Facilities

    8

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.3

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Showing 1 - 53

  • Reviewed: 17 June 2018

    8.3
    Lovely hotel with good views
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    For us, travelling by bicycle it was too far out of Lerici. The nearby beach was very small & very overcrowded at the weekend. Other than that we had a really lovely stay!

    Friendly welcome & very helpful staff. Immaculately clean & comfortable room. Our bikes were safely stored inside for us. Wide choice of food at breakfast & a very good value evening meal

    Stayed in June 2018

  • Reviewed: 21 May 2018

    8.3
    A lovely hotel but it was further from Lerici than I realised but pleasant to walk to Tellaro.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    The bathroom was very small with little or no shelf space and a very small shower cubicle. Croissants poor on the first day (Monday) there wasn't a good choice of cut fruits, just strawberries.

    The room was lovely with a balcony and sea view. The staff were very helpful and pleasant. We only used the restaurant for breakfast and the croissants were very good on the second morning; the waiter was very obliging and pleasant, bringing me a lovely cup of real coffee which I had requested.

    Stayed in May 2018

  • Reviewed: 25 September 2017

    8.3
    Nice holiday hotel - next to beach and other attractions.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Would be nice to have English and - or German speaking TV channels.

    A very nice place to discover Cinque Terre and all the area. All the staff was more than friendly and always helpful. The most advantage was that you can reach the hotel easily, even bus station next to hotel, quiet surrounding, very good restaurant and also good breakfast.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    7.1
    A very relaxing stay (the weather was great) but there isn't much to do nearby
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 10 nights

    The "free" beaches were largely taken up with sun loungers and parasols which were very expensive.

    The staff at the hotel were extremely helpful and friendly. There was a good bus service with stops right outside the hotel.

    Stayed in September 2017

  • Reviewed: 9 August 2017

    8.8
    Good accommodation
    • Leisure trip
    • Couple
    • Triple Room with Sea View
    • Stayed 4 nights

    The balcony is a bit small and the pillows are a little uncomfortable.

    Good accommodation. Excellent staff, always available to the guests. The room and the hotel are very clean. The beach is quite close and the bus stop is next to the hotel. Good see view, although the hotel is not near the sea.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    10
    A great place with friendly staff!
    • Leisure trip
    • Solo traveller
    • Triple Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    In the bathroom there was no conditioner or body lotion.

    The man on the desk was friendly and helpful. The beach nearby is beautiful. The room was simple but had a huge sea-view terrace

    Stayed in August 2017

  • Reviewed: 7 June 2017

    9.2
    Excellent place for a relaxing holiday and visit Cinque Terre.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 5 nights

    Far away to walk to Lerici Harbour but however a public bus with stop opposite hotel is available. Hotel has a free car park.

    Very quiet place where you are only woken up by songbirds at dawn. Service was excellent and all staff went out of their way to offer help. 2 quiet small beaches down hill from hotel front can be reached in 5 minutes on foot. Good Buffet Breakfast included in price and excellent optional dinner for €20/€25. Good location to catch boat for Porto Venere & Cinque Terre from Lerice Harbour.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    10
    GREAT PLACE TO STAY
    • Business trip
    • Group
    • Triple Room with Sea View
    • Stayed 5 nights

    Everything was more than perfect

    Very nice and helpfull young lady in reception. Hotel is in well located, close to the see, gret wiew from the room. Large parking place Very good breakfest

    Stayed in June 2017

  • Reviewed: 29 August 2016

    9.2
    Beautiful place
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Single rooms don't always have a view, that was a bit disappointing, but anyway you don't come there to see the four walls of your room, so I wasn't really upset about it. Taxi in this region is incredibly expensive, try to avoid using this service. It is also impossible to exchange money if you aren't Italian.

    Everything was nice: breakfast, staff, location. The beach is very close. Lerici is only 3km away, and even though there are buses going to Lerici, it's worth simply having a walk, the views are mesmerizing. There is also a very nice restaurant Il Delfino, just 3-5 minutes away from the hotel, it offers delicious house wine and food.

    Stayed in August 2016

  • Reviewed: 12 August 2016

    7.9
    The hotel had a nice restaurant and there was a public beach...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Nothing in particular but the hotel was a bit difficult to access by public transport and the rooms would benefit from some refurbishment.

    The hotel had a nice restaurant and there was a public beach nearby.

    Stayed in July 2016

  • Reviewed: 5 August 2016

    5.8
    Decent for a 3 stars standard.
    • Leisure trip
    • Couple
    • Triple Room with Sea View
    • Stayed 2 nights

    At breakfast there were stuff that were not consumed at the dinner the night before, like fruits for example. Very basic room with cheap aspect, but if don't stay to much in the room probably this won't matter for you.

    They had an awesome dinner buffet at their restaurant ( dinner ). The owner was present around the hotel checking if things were ok.

    Stayed in August 2016

  • Reviewed: 9 June 2018

    5.8
    The area where the hotel is located is beautiful
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small room without any view. Too expensive for the quality offered

    The area where the hotel is located is beautiful

    Stayed in June 2018

  • Reviewed: 17 May 2018

    5.8
    Polite staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive .value for money = 2 out ot 10.

    Polite staff

    Stayed in May 2018

  • Reviewed: 12 May 2018

    8.8
    Lovely spot easy walk to Tellaro.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely spot easy walk to Tellaro. Park the car and walk to beach and restaurants.

    Stayed in May 2018

  • Reviewed: 7 October 2017

    8.8
    Aloha!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant for dinner on property, closed due to slow season.

    Great staff!

    Stayed in October 2017

  • Reviewed: 30 September 2017

    8.3
    The view was excellent!
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Close to the bus stop to Larici

    The view was excellent!

    Stayed in September 2017

  • Reviewed: 23 August 2017

    10
    Everything was awesome!
    • Leisure trip
    • Group
    • Triple Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Everything was awesome!

    Stayed in August 2017

  • Reviewed: 2 August 2017

    9.6
    Very good breakfast and hotel have a good restoran
    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Very good breakfast and hotel have a good restoran

    Stayed in July 2017

  • Reviewed: 1 August 2017

    10
    Very pleasant and relaxed stay
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Staff very helpful

    Stayed in July 2017

  • Reviewed: 30 July 2017

    9.2
    Room was spacious, view was stunning from the large glass...
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Room was spacious, view was stunning from the large glass window in the room, hotel staff was friendly and accomodating.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    9.6
    The views from the hotel were breathtaking
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The views

    The views from the hotel were breathtaking

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.2
    Personnel very polite and amazing breakfast.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    .

    Personnel very polite and amazing breakfast. Very clean.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    8.8
    free parking
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night

    the floor in the room is not clean the beaches near the hotel but beaches are so small and full of people

    free parking

    Stayed in June 2017

  • Reviewed: 19 June 2017

    8.8
    Breakfast was great.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Directions to the beach would have been helpful.

    Breakfast was great.

    Stayed in June 2017

  • Reviewed: 17 August 2016

    6.3
    Good location.
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 5 nights

    The cleaning up needs to be improved. The smell of the inside of the hotel is uncomfortable.

    Sea wiev. Location.

    Stayed in August 2016

  • Reviewed: 6 August 2016

    5.8
    Family Hotel too distant from Lerici centre.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was far too far out of Lerici town.

    The staff were charming and helpful.

    Stayed in July 2016

  • Reviewed: 3 August 2016

    7.9
    Super views
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    On mountain road and basic comfort

    Staff and views super.

    Stayed in July 2016

  • Reviewed: 1 August 2016

    9.6
    very nice view to see
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    very nice view to see

    Stayed in July 2016

  • Reviewed: 31 July 2016

    7.5
    close to the beach, air conditioned everywhere
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night

    smoking personel in the restaurant, disgusting!

    close to the beach, air conditioned everywhere

    Stayed in July 2016

  • Reviewed: 30 July 2016

    7.9
    It was book by mistake but we were happy at the end, we will return
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower box is really too small

    Very good breakfast and dinner and friendly staff

    Stayed in July 2016

  • Reviewed: 24 July 2016

    8.8
    Pleasant stay in a wonderful setting within walking distance to Tellaro
    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent breakfast

    Family run hotel giving individual and personal attention

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 May 2016

    10
    Staff were genuinely kind and helpful.
    • Leisure trip
    • Couple

    Staff were genuinely kind and helpful. .Breakfast very good evening meal excellent with excellent attention to detail . Beautiful sea view from balcony , Safe swimming beach only 5min walk, Secure parking ,

  • Reviewed: 9 May 2016

    7.9
    Very clean, large comfortable rooms, staff very welcoming...
    • Leisure trip
    • Family with older children

    Rooms not well sound-proofed - could hear snoring next door!

    Very clean, large comfortable rooms, staff very welcoming and helpful. Wide choice of breakfast.

  • Reviewed: 12 October 2015

    10
    Great place to stay.
    • Leisure trip
    • Couple

    Great place to stay. A little out of any main town but close enough. Staff were very helpful and polite and the food was excellent. Loved our stay here.

  • Reviewed: 4 October 2015

    10
    Excellent accommodation, staff very friendly and helpful.
    • Leisure trip
    • Couple

    Excellent accommodation, staff very friendly and helpful. The breakfast was substantial and there was a great choice. Close to local beach 150m and plenty of parking at hotel. Quiet location out of main town. Lots of local marked walks and nice views of the sea. Very relaxing and peaceful. Several local restaurants and cafes. Bus stops right outside the hotel.

  • Reviewed: 1 October 2015

    8.3
    Large room with large balcony and views to the sea.
    • Leisure trip
    • Couple

    Not a bad experience but there is a bar/restaurant on the beach opposite and a wedding was taking place there. The very loud music went on until midnight on one evening.

    Large room with large balcony and views to the sea. Bus stop outside into Lerici. Free parking. Excellent breakfast. Nearby restaurants.

  • Reviewed: 18 September 2015

    7.5
    Friendly staff and clean rooms
    • Leisure trip
    • Couple

    The restaurant for supper was not the best quality. They had a buffet where all the items were at room temperature and they had a microwave you needed to use to heat the food!

    Friendly staff and clean rooms

  • Reviewed: 10 August 2015

    9.0
    Great area and many choice beaches and restaurants within...
    • Leisure trip
    • Couple

    Great area and many choice beaches and restaurants within walking distance. Bus makes for easy connect to city. Parking was great as we didn't use car once we were checked-in.

  • Reviewed: 9 August 2015

    10
    Friendly and helpfull staff.
    • Leisure trip
    • Family with older children

    Friendly and helpfull staff. Nice room with a wonderfull view. Free parking in front of the hotel. Short walk to beach and Tellaro. Short drive to Lerici where it was easy to find parking close to the beach for 1,5 euro per hour.

  • Reviewed: 30 July 2015

    8.8
    This hotel was really amazing for us!
    • Leisure trip
    • Family with older children

    This hotel was really amazing for us! We got there the room was ready . We had two rooms booked with them and without asking ... They put us on the same floor. The view from our room was just awesome. Room was clean , wifi and air conditioning very good! Overall we had a wonderful time. I would recommend this hotel and I would definitely go back

  • Reviewed: 18 July 2015

    8.8
    Nice view of mediterane, teras, dinners
    • Business trip
    • Solo traveller

    The conection to Lerici without car is litle complicated, specialy during weekend. You can take local bus ~ 1-3 per hour or walk 25 min.

    Nice view of mediterane, teras, dinners

  • Reviewed: 8 July 2015

    10
    The breakfast was tasty and complete.
    • Leisure trip
    • Couple

    We were unlucky to get one of the very few small rooms but it didn't cause us any major discomfort.

    The breakfast was tasty and complete. The personnel friendly, pleasant and always ready to help. It is not common for this region!

  • Reviewed: 15 June 2015

    8.8
    The huge rooms, the view and the food,
    • Leisure trip
    • Couple

    Although recently refurbished the bedroom furniture was very basic and the whole place felt a bit formal and old fashioned.

    The huge rooms, the view and the food,

  • Reviewed: 7 April 2015

    6.7
    The location is very convenient for everyone wanting to...
    • Leisure trip
    • Couple

    The rooms are a bit smelly (damp) and sound isolation is not good, so you can hear the TV and chats of your next door neighbour. Wifi signal is ok, but tends to drop from time to time. It's overpriced for what you get, even in the low season.

    The location is very convenient for everyone wanting to explore Cinque Terre area, although 30 minute drive from the first village. Good sea views and friendly staff.

  • Reviewed: 26 October 2015

    7.5
    Location and View
    • Leisure trip
    • Couple

    Location and View

  • Reviewed: 20 October 2015

    9.2
    Location, view from the room.
    • Leisure trip
    • Couple

    Post-season atmosphere.

    Location, view from the room.

  • Reviewed: 4 October 2015

    6.3
    Good breakfast
    • Leisure trip
    • Group

    Cold shower on first night and morning, a bit dated hotel for decor

    Good breakfast

  • Reviewed: 28 September 2015

    9.6
    View was fantastic.
    • Leisure trip
    • Couple

    From the website photos, we were thinking it had a pool but that's on us.

    View was fantastic.

  • Reviewed: 10 September 2015

    8.3
    Good location for visiting Cinque Terre and surroundings,...
    • Leisure trip
    • Couple

    Nothing

    Good location for visiting Cinque Terre and surroundings, beautifull see view

  • Reviewed: 2 August 2015

    10
    The family atmosphere and care for the guests showed in...
    • Leisure trip
    • Family with older children

    The family atmosphere and care for the guests showed in every part of the stay. The service was genuine and the meals were at of this world.

  • Reviewed: 22 July 2015

    7.5
    Location, staff and breakfast
    • Leisure trip
    • Family with older children

    Uncomfortable beds

    Location, staff and breakfast

  • Reviewed: 19 July 2015

    10
    Polite of the staff
    • Leisure trip
    • Group

    Polite of the staff

  • Reviewed: 1 July 2015

    8.8
    Wonderful staff
    • Leisure trip
    • Solo traveller

    Got a parking ticket. Also the joker riding my bumper caused me to drive into a limited traffic zone in the town Centre.

    Wonderful staff

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