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Reviews of Hotel Cristallo Torino 3 stars

Corso Traiano 28, Lingotto, 10125 Turin, Italy

#115 of 117 hotels in Turin

Guests' Choice

Review score

Based on 426 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7

  • Comfort

    6.5

  • Location

    7

  • Facilities

    6.6

  • Staff

    7.7

  • Value for money

    7

  • Free WiFi

    7.1

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Showing 1 - 28

  • Reviewed: 21 August 2017

    • Leisure trip
    • Family with young children
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Staff do not speak English. Air conditioner does not work. Shower handle broken. Cost far more than what was written in booking.com. The price is for a person not room. Had to pay 86 euros more for the same amount of space!!!!! Breakfast was terrible. Nothing available to eat, just biscuits and rotten fruit! Director of hotel is rude to staff!!

    Stayed in August 2017

  • Reviewed: 23 March 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The neighborhood left much to be desired. It was also difficult to find. The restaurant that was recommended was overcrowded and we had to wait an hour for our take-out food.

    The room was comfortable and the staff was friendly and helpful.

    Stayed in March 2017

  • Reviewed: 18 February 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 4 nights

    Very old furniture in the room. Desk space was minimal even though I had a double room for one person. No light over the desk, so working at the desk was not easy. The (very old) chair was on the point of collapsing, with joints working loose and screws falling out; it was replaced promptly when I reported it. Wash basin plug repeatedly jammed in the plug hole. I reported it twice and it was promptly cleared.

    Inexpensive. Just about acceptable for a single person on business, but I would not bring my partner. Staff very pleasant. Wifi excellent.

    Stayed in February 2017

  • Reviewed: 7 October 2016

    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    The shower area in the bathroom was really small. Taking a shower was tricky. The hotel is not close to the city center and its attractions. For tourism, I recommend staying somewhere else.

    I was on a short business trip and the hotel is very close to the FCA Headquarters' Entrance. This proved to be very convenient. The breakfast was simple but good. The hotel staff was helpful and very polite.

    Stayed in October 2016

  • Reviewed: 16 July 2016

    • Leisure trip
    • Couple
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Many buzzing noises coming from the refrigerator, the bathroom's ventilator and the air conditioner. The location is very mediocre. Even if there is a bus next to the hotel that brings you directly to the center in 20 minutes, the district is kind of far away.

    Very kind and helpful staff, comfy bed, clean and charming rooms, nice bathrooms, good Wi-Fi speed.

    Stayed in July 2016

  • Reviewed: 4 April 2018

    • Leisure trip
    • Family with young children
    • Studio (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Location, Parking far from reception, direction to the hotel not correct ct

    Nothing

    Stayed in April 2018

  • Reviewed: 20 October 2017

    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Comfortable

    Stayed in October 2017

  • Reviewed: 14 October 2017

    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel needs renovation, breakfast very poor

    Stayed in October 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean, and comfortable.

    Stayed in July 2017

  • Reviewed: 18 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Room can be improved but overall aligned with price

    Really close location to FCA in Mirafiori! Friendly and helpful staff!

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Had a room floor and could hear noise coming from the main entrance

    Cose to FCA good for business trip

    Stayed in June 2017

  • Reviewed: 20 May 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Fridge was broken.internet very bad. No soap in Bath. Not sufficient clean

    Nothing

    Stayed in May 2017

  • Reviewed: 19 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was very good

    Stayed in March 2017

  • Reviewed: 16 March 2017

    • Solo traveller
    • Economy Single Room
    • Stayed 4 nights

    cortesia staff!!!

    Stayed in March 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It could be 2 pillows for a person

    Stayed in February 2017

  • Reviewed: 27 September 2016

    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be a bit more varied. Lack of staff at breakfast time.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 March 2016

    • Solo traveller

    Did not provide me with a bathmat for the first two days of the stay, which made the tile very slippery and dangerous after a shower.

    The location was perfect for my needs and rather quiet. The staff was extremely friendly and helpful, in both English and Italian. The room was very clean and well kept.

  • Reviewed: 18 February 2016

    • Business trip
    • Couple

    The location is far away from the center and not nice. We got a quite room to the inner yard, but at the other side of the hotel can be quite loud. The hotel should be renovated

    Personal was very nice, the woman who cleaned the rooms made everything very carefully, the price was ok, the room (we got) was relatively large

  • Reviewed: 25 January 2016

    • Business trip
    • Solo traveller

    Everything shook in the room when people in room above moved! Had to change room. Only one left was a dirty stinky smokers room. Heard everything in the hotel - for example 3.15am when a visitor came and talked to receptionist for 20 minutes. Uh! Bed uncomfortable. Miserable experience. Dirty.

  • Reviewed: 26 October 2015

    • Leisure trip
    • Couple

    If you are late check in the evening, you can meet inhospitable, harmful security guard on the reception who does't speak english. Hotel is too far from the center.(11 tram station). The modest breakfast.

    Big, comfotable, clean room. Brekfast not bed. Very quiet area next to hotel.

  • Reviewed: 24 May 2015

    • Leisure trip
    • Group

    The location wasn't ideal, I wouldn't have felt safe walking around the area on my own particularly at night.

    The room was basic, nicely decorated and very clean.

  • Reviewed: 28 April 2015

    • Leisure trip
    • Couple

    Breakfast 1st day eggs 2nd 3rd 4th day no eggs and the machine had not been cleaned from the 1st day 2nd day run out of bread 4th day no butter no response from the staff Honey was old and had crystaled so we eat out

    Free wi if and warm welcome

  • Reviewed: 22 February 2015

    • Business trip
    • Couple

    Tough to find. GPS in rental car did not find the address. Hotel personnel did only speak italian. Poor breakfast.

    Staff on site was polite and helpful.

  • Reviewed: 26 December 2015

    • Business trip
    • Solo traveller

    needs renovation

  • Reviewed: 8 October 2015

    • Business trip
    • Solo traveller

    Nearly everything was miserable!

  • Reviewed: 20 September 2015

    • Leisure trip
    • Couple

    Wifi slow and little or no hot water, parking hard to find on arrival

    Large room, close to shopping and team.

  • Reviewed: 29 May 2015

    • Business trip
    • Group

    Location

    Nice bed, wi-fi, shower and breakfast

  • Reviewed: 7 May 2015

    • Business trip
    • Solo traveller

    moquette no really clean and very small room. Outdated decor and blankets torn.

    price and position very near to Mirafiori offices.

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 28

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