Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Crowne Plaza Milan Linate 4 stars

Via K. Adenauer 3, 20097 San Donato Milanese, Italy

#4 of 6 hotels in San Donato Milanese

Guests' Choice

Review score

Based on 345 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    7.7

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    6.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 16 March 2018

    5.4
    Old, old, old. and the bartender's racist comments really put me off.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Entire facility is stuck in 80s and is in urgent need of a refurbishment. torn carpets, broken bits everywhere in the room. the screen indicating where the elevators are is symbolic: was probably developed in Pascal with graphics competing with a Commodore 64. Sad, frankly. I was hoping that staff's friendliness and professionalism would make up for it: well, when going to the bar for a late drink upon arrival, the bar tender addressed his colleague in local milanese dialect, asking her whether the drink he prepared was for "that negher" sitting over there (pointing to a gentleman sitting nearby). totally, totally unacceptable, sad and embarassing.

    Quick check in, no issues with the room, quick check out, rapid breakfast. Fro ma business perspective it served the purpose

    Stayed in March 2018

  • Reviewed: 22 February 2018

    5.4
    Ok, should have booked elsewhere.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    * noisy - roadworks and road noise overnight. * Poor location, near train station if you need access to it but otherwise a sketchy area. * Run down fitout, sauna in particular. * Tricky road layout to reach.

    Able to park outside without hassle.

    Stayed in February 2018

  • Reviewed: 18 January 2018

    5.4
    bar poor quality, poor bathroom products, lack of slippers.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights

    bar poor quality, poor bathroom products, lack of slippers. Electricity off for hours because of a technical intervention (unknown and / or not communicated prior arrival).

    Stayed in January 2018

  • Reviewed: 6 October 2017

    9.6
    Very good hotel with excellent staff and excellent food.
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no steam iron and ironing board in the room to prepare clothes. Only a pants press was available.

    Food, Staff, lobby, room albeit a little small.

    Stayed in October 2017

  • Reviewed: 6 September 2017

    9.6
    Excellent hotel with very friendly staff.
    • Couple
    • Standard Room
    • Stayed 1 night

    None

    We had an early flight from Linate. The manager made an exception for us having the shuttle bus leave for the airport at 5:30 AM instead 6:00 AM. We really appreciated that. Thank you!

    Stayed in August 2017

  • Reviewed: 31 July 2017

    8.3
    A nice hotel and comfortable.
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Temperature in the was not good sometimes too hot. They set air temp in the room. The shuttle to pick you up at subway was also bad, never there to pick you up. Also had to take taxi or walk 15 mins.

    The room was comfortable. Nice also looking.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    9.6
    Lovely place to stay
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The area was very industrial so there wasn't much within walking distance. We talked about 15 minutes to walk to the Metro where we could get into the city to find things to do however the staff was wonderful in providing a map with detailed instructions on how to get where you want to go the best place to stay sharp the best places to eat overall it was a great trip

    The room was perfect for exactly what we need it for work period everyone was extremely nice in the breakfast was marvelous they had a mixed of French, Italian, and American cuisine so there was something for everyone

    Stayed in June 2017

  • Reviewed: 11 April 2017

    7.0
    This is close to the airport not a touristic location
    • Leisure trip
    • Family with young children
    • King Leisure Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing around it and it takes 15 min to walk to the metro. Taxis are a law to them self the price changes according to the mood

    This is close to the airport not a touristic location

    Stayed in April 2017

  • Reviewed: 10 November 2016

    5.0
    Room uncomfortably hot
    • Business trip
    • Solo traveller
    • King Leisure Nonsmoking
    • Stayed 2 nights

    The room was excessively hot and the air conditioner did not work - made for a miserable sleep. Shower head would not stay up and was junk. Bar staff were not attentive at all.

    Airport shuttle was good.

    Stayed in November 2016

  • Reviewed: 23 September 2016

    6.3
    Good for one night before flying out of Milan Linate
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The food in restaurant wasn't great. Overall, it isn't great value for money.

    The room is comfortable and free shuttle service to airport and nearby metro station is good.

    Stayed in September 2016

  • Reviewed: 16 August 2016

    5.8
    The evening meal was very ordinary to say the least
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The evening meal was very ordinary to say the least I slab of grilled chicken that was like leather 12 stewed beans & a few fried potatoe. Pieces, not really what. You Would expect.from a hotel of that size

    Stayed in August 2016

  • Reviewed: 23 July 2016

    6.7
    Worst food i've ever been presented with!
    • Business trip
    • Solo traveller
    • King Leisure Nonsmoking
    • Stayed 4 nights

    Food was microwaved and inedible. I had one meal in hotel on Sunday 17th July and it was awful, dry , microwaved, and incorrect. There is no way in hell that was seabass and to charge $20 a con.

    There were other placed to eat within a 10 minute walk.

    Stayed in July 2016

  • Reviewed: 22 June 2018

    7.5
    Nice size room, nice bar area
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms felt a bit dated

    Nice size room, nice bar area

    Stayed in June 2018

  • Reviewed: 22 June 2018

    8.3
    As arriving for business was so close to my meeting
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    As arriving for business was so close to my meeting

    Stayed in June 2018

  • Reviewed: 1 June 2018

    10
    Excellent choice!
    • Business trip
    • Group
    • King Leisure Nonsmoking
    • Stayed 2 nights

    Everything was perfect!

    The bed was really comfortable and everybody was really nice with us during our stay trying to fulfill our requestd!

    Stayed in May 2018

  • Reviewed: 18 April 2018

    7.9
    Enjoyable
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights

    Improve on room size

    Fantastic breakfast

    Stayed in April 2018

  • Reviewed: 14 April 2018

    5.0
    Described above
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Described above

    Described above

    Stayed in April 2018

  • Reviewed: 7 April 2018

    5.8
    Conveniently located
    • Business trip
    • Group
    • King Leisure Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Old rooms Bathroom Breakfast buffet

    Location

    Stayed in April 2018

  • Reviewed: 29 March 2018

    7.5
    Comfortable
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable

    Stayed in March 2018

  • Reviewed: 28 March 2018

    8.8
    Location was great
    • Business trip
    • Solo traveller
    • King Leisure Nonsmoking
    • Stayed 2 nights

    Non

    Location was great

    Stayed in March 2018

  • Reviewed: 26 March 2018

    10
    Perfect!.
    • Business trip
    • Group
    • King Leisure Nonsmoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing during my stay

    Everything including the free shuttle box to the airport

    Stayed in March 2018

  • Reviewed: 25 March 2018

    9.2
    wonderfull staff
    • Business trip
    • Couple
    • King Leisure Nonsmoking
    • Stayed 1 night

    parking fee

    yes it was

    Stayed in March 2018

  • Reviewed: 20 March 2018

    9.2
    it was a super
    • Business trip
    • Couple
    • King Leisure Nonsmoking
    • Stayed 1 night

    parking fee.

    friendly staff and cleanness

    Stayed in February 2018

  • Reviewed: 17 March 2018

    9.2
    Friendly staff very clean
    • Business trip
    • Couple
    • King Leisure Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Parking feee

    Friendly staff very clean

    Stayed in March 2018

  • Reviewed: 14 March 2018

    4.2
    Only location, how 4 star?!
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Price and quality

    Only location, how 4 star?!

    Stayed in March 2018

  • Reviewed: 3 March 2018

    7.5
    The bed was very comfortable.
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights

    Breakfast was average

    The bed was very comfortable.

    Stayed in March 2018

  • Reviewed: 24 February 2018

    6.3
    It is clean - staff are good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    Wi-Fi was quite poor. Breakfast variation could be better. Dinner menu could be enriched

    It is clean - staff are good

    Stayed in February 2018

  • Reviewed: 11 February 2018

    10
    All was great!
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    All was great!

    Stayed in February 2018

  • Reviewed: 20 January 2018

    10
    Nearness to my business area
    • Business trip
    • Solo traveller
    • King Leisure Nonsmoking
    • Stayed 4 nights
    • Submitted via mobile

    Cleaniness

    Nearness to my business area

    Stayed in January 2018

  • Reviewed: 19 December 2017

    7.9
    Good hotel for overnight stay for meeting at ENI.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Location is walking distance to ENI

    Stayed in December 2017

  • Reviewed: 5 November 2017

    7.1
    Wifi connection speed
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi connection speed

    Stayed in November 2017

  • Reviewed: 30 October 2017

    9.6
    very satisfied
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights

    Very suitable for me to access Eni offices

    Stayed in October 2017

  • Reviewed: 14 October 2017

    6.7
    Bed comfy, noise from railway, evening buffet poor,...
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed comfy, noise from railway, evening buffet poor, breakfast buffet is ok.

    Stayed in October 2017

  • Reviewed: 11 July 2017

    7.5
    The breakfast was good and worth the money we payed.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights

    The breakfast was good and worth the money we payed. Very friendly staff.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    6.7
    I like the most is the comfortability and environment
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    The room service can be improved

    I like the most is the comfortability and environment

    Stayed in June 2017

  • Reviewed: 24 June 2017

    3.3
    Dirty and not friendly concierge
    • Business trip
    • Solo traveller
    • King Leisure Nonsmoking
    • Stayed 2 nights
    • Submitted via mobile

    Dirty and not friendly concierge

    Stayed in June 2017

  • Reviewed: 11 June 2017

    5.4
    The pillows are not very confortable.
    • Business trip
    • Couple
    • King Leisure Nonsmoking
    • Stayed 1 night

    The pillows are not very confortable. The carpets need better cleaning

    Stayed in June 2017

  • Reviewed: 15 April 2017

    5.8
    Better than sl at the airport
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Really old and worn out

    Not much

    Stayed in April 2017

  • Reviewed: 2 March 2017

    8.3
    The scrambled eggs was delicious.
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No decafinated tea & honey in the room.

    The scrambled eggs was delicious.

    Stayed in February 2017

  • Reviewed: 16 February 2017

    7.9
    Location
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    Quite expensive

    Location

    Stayed in February 2017

  • Reviewed: 12 January 2017

    6.7
    2 day trip
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    Room size and paying for wifi

    Pleasant staff and clean room

    Stayed in January 2017

  • Reviewed: 5 December 2016

    7.1
    very efficient for business with Eni, plus good food
    • Business trip
    • Solo traveller
    • King Leisure Nonsmoking
    • Stayed 1 night

    Excellent location

    Stayed in November 2016

  • Reviewed: 4 December 2016

    10
    Clean comfortable hotel with helpful staff
    • Business trip
    • Solo traveller
    • King Leisure Nonsmoking
    • Stayed 4 nights
    • Submitted via mobile

    I needed to freeze my ice packs, fridge small with no freezer

    Helpful polite and obliging staff. Room was clean and comfortable.

    Stayed in December 2016

  • Reviewed: 1 December 2016

    2.9
    nothing
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights

    bathrooms very uncleaned, inside the restaurant i have a Ratatouille Chef (mouse).....OMG

    nothing

    Stayed in November 2016

  • Reviewed: 23 September 2016

    7.5
    Very satisfied
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Nice hotel, friendly staff, comfortable and clean room, good breakfast. Good value for money, I'd gladly return.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    8.8
    Comfy bed
    • Leisure trip
    • Couple
    • King Leisure Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    Said there was airport pickup but no one came to collect us.

    Comfy bed

    Stayed in September 2016

  • Reviewed: 10 August 2016

    10
    the hotel is very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights

    the hotel is faraway from the shopping center

    the hotel is very good the breakfast is good

    Stayed in July 2016

  • Reviewed: 2 August 2016

    4.2
    Very expensive.
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very expensive. Got an executive room (small) but could not sleep because of very noisy air conditioning

    Stayed in July 2016

  • Reviewed: 2 August 2016

    6.7
    breakfast
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Rather small rooms

    breakfast

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 April 2016

    9.6
    The staff were excellent and friendly.
    • Business trip
    • Solo traveller

    The vegetable soap is not satisfactory. Also chairs needs an upgrade.

    The staff were excellent and friendly. After couple of hours of checking out,I observed that my hard disc was left behind in hotel. I gave a call to reception and they quickly rushed and found it.. appreciate the quick action. Also every 30 minutes there is a free shuttle service to metro and airport... enjoyed the stay for a week..

  • Reviewed: 1 December 2015

    8.8
    Extremely friendly and polite housekeeping and...
    • Leisure trip
    • Group

    Internet connection was not great.

    Extremely friendly and polite housekeeping and restaurant/bar staff. Very clean hotel, comfortable bed and bathroom. Good sound proofed rooms. Pretty terrace on the ground floor. Try the pasta and Tiramisu.

  • Reviewed: 28 October 2015

    5.4
    Nice, modern hotel.
    • Leisure trip
    • Couple

    Much too expensive. Breakfast included (it is 20 euros per person if not included) but room very expensive. Close to the airport but not so easy to find. Clean room but found about 2-3 stink bugs by day.

    Nice, modern hotel. Big bed, comfortable.

  • Reviewed: 27 October 2015

    10
    I particularly liked the bright environment and choice of...
    • Business trip
    • Solo traveller

    I thought the perhaps on the Sunday there was too much of a gap between the shuttle service. There was not service between 10:00 and 18:00 and directions from the Metro Station are not that obvious. Pehaps a few traffic signs with walking directions for travellers who cannot wait for shuttle would help..... and it really is within walking distance but not well directed.

    I particularly liked the bright environment and choice of amenities particularly related to food and beverage. The room was really quiet and well equipped and nothing lacking .... really...

  • Reviewed: 11 October 2015

    4.6
    Nothing.
    • Business trip
    • Solo traveller

    The location is really bad. No infrastructure around. The worst is the breakfast, at least if you have booked through a travel agency. The staff in the breakfast room is extremely unmotivated and unfriendly. The quality of the food sucks badly. Expect the worst and you won't be disappointed.

    Nothing.

  • Reviewed: 11 October 2015

    5.4
    Close to the offices of ENI, which I need to visit
    • Business trip
    • Solo traveller

    Appalling WiFi - so bad it is impossible to use Unable to connect by cable Broken facilities in the room Small rooms Over-hot Noisy Aircon Windows will not open

    Close to the offices of ENI, which I need to visit

  • Reviewed: 17 September 2015

    7.9
    Excellent food in the hotel's restaurant.
    • Business trip
    • Solo traveller

    In the morning only one person in reception, so long line/wait for check out.

    Excellent food in the hotel's restaurant. Live music in the hotel bar till late.

  • Reviewed: 19 August 2015

    7.9
    access to airport, flight out hotel
    • Leisure trip
    • Couple

    access to airport, flight out hotel the dining room was lacking in quality breakfast was not included this is a business hotel for airport traffic people and serves no other good purpose

  • Reviewed: 2 July 2015

    7.1
    Proximity to airport
    • Leisure trip
    • Couple

    Customer service was marginal. On initial check in, we stood awkwardly by for 5-10 minutes while only desk attendant was fielding a lengthy complaint over the phone. She made no effort to get someone else to help us and ignored the fact that we were standing there so long. She did though, produce a manager out from the back to field a complaint from a guest who appeared in person next to us. Situation awkward and tacky at best.

    Proximity to airport

  • Reviewed: 9 June 2015

    7.5
    Cleanliness, friendly staff,
    • Leisure trip
    • Couple

    We only booked this hotel as it advertised a shuttle bus to the Airport and subway to the City. Sadly it has A very limited timetable which didn't fit our flight schedule, therefore had to book taxi's at 20€ each time.

    Cleanliness, friendly staff,

  • Reviewed: 26 March 2015

    5.0
    - Bar
    • Business trip
    • Solo traveller

    - WIFI is terrible, impossible to understand in 2015 in a city like Milano and for that price! - Way too expensive for the services - Breakfast price is also too expnsive

    - Bar

  • Reviewed: 20 March 2015

    7.5
    close to ENI offices
    • Business trip
    • Solo traveller

    suggesting free wifi is very very slow tried paid wifi the same slow no TV channels in Russian cold rooms

    close to ENI offices comfortable room, clean

  • Reviewed: 17 March 2015

    6.3
    The location of the hotel, the shuttle service from the...
    • Business trip
    • Solo traveller

    The room was incredibly warm in the "Auto mood" of the air conditioning device and when switched to "cool" it did not work. The windows are sealed and cannot be open. I got almost claustrophobia in that unaired/ warm room!

    The location of the hotel, the shuttle service from the Linate airport and the price

  • Reviewed: 3 March 2015

    10
    Very nice accommodations.
    • Leisure trip
    • Solo traveller

    Paying for internet. I stay in smaller hotels that provide free internet. Need to enter the 21st century.

    Very nice accommodations. Great value. Huge, king-size bed. Beautiful room. I would definitely stay here again.

  • Reviewed: 2 March 2015

    8.8
    Quite, Comfort, and very relaxing place.
    • Business trip
    • Solo traveller

    Free and paid Internet had a "must" condition that you accept the sharing of your personal data with third parties for commercials in order for you to use the internet Breakfast options were very limited.

    Quite, Comfort, and very relaxing place. very friendly staff

  • Reviewed: 16 February 2015

    7.1
    It was a very nice stay.
    • Leisure trip
    • Couple

    The reception could be more friendly. Our riservation made with booking.com included breakfast, but for the hotel it wasn't included. after showing my reservation with booking .com they included the breakfast.

    It was a very nice stay. My husband and I enjoyed our Valentine's weekend.

  • Reviewed: 24 May 2016

    7.5
    Nice breakfast, responsive staff
    • Leisure trip
    • Couple

    Nice breakfast, responsive staff

  • Reviewed: 18 May 2016

    9.6
    good services and very accommodating staff
    • Business trip
    • Couple

    good services and very accommodating staff

  • Reviewed: 10 May 2016

    10
    Pleasent staff
    • Business trip
    • Couple

    Very few television channels

    Pleasent staff

  • Reviewed: 16 April 2016

    5.0
    The location was close to my meetings.
    • Business trip
    • Solo traveller

    The hotel needs major refurbishments.

    The location was close to my meetings.

  • Reviewed: 25 March 2016

    4.6
    the bed, 2 minute sleep kit, wifi
    • Business trip
    • Family with young children

    room is congested, should be little bigger to accommodate 2 people with their luggage

    the bed, 2 minute sleep kit, wifi

  • Reviewed: 18 February 2016

    9.2
    Size and comfort od bed.
    • Leisure trip
    • Solo traveller

    Wish there had been small store for toiletries but that may just be something common in the States

    Size and comfort od bed. Staff was very helpful.

  • Reviewed: 23 January 2016

    8.3
    Friendly atmosphere.
    • Business trip
    • Couple

    Friendly atmosphere. Relaxed evening with live music at the bar. Very good breakfast.

  • Reviewed: 3 January 2016

    7.1
    free shuttle service is advertised but not available the...
    • Leisure trip
    • Solo traveller

    free shuttle service is advertised but not available the days I was there. had to pay 20 euros each way to airport!

  • Reviewed: 26 November 2015

    7.9
    Comfortable room.
    • Business trip
    • Solo traveller

    There was a conference which blocked the access to the bar and lift areas.

    Comfortable room. Good food

  • Reviewed: 1 November 2015

    9.2
    Its a nice place with excellent services
    • Leisure trip
    • Couple

    The fact that i had to pay for wifi. Internet shd b free in hotels

    Its a nice place with excellent services

There are also 46 reviews without text. These impact the overall review score.

Showing 1 - 75

Browse Crowne Plaza Milan Linate traveller photo gallery

Guests also reviewed these properties: