Via Montebello 7, Santa Maria Novella, 50123 Florence, Italy
#161 of 371 hotels in Florence
Guests' ChoiceBased on 449 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.2
Value for money
8.4
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Tridip
United KingdomMay be the size of room is the only negative.
Lot of good things about this property : 1) Quality of breakfast was superb 2) Hotel staffs were very supportive 3) Youtube, Netflix, Amazon everything were available in the TV - kids were very happy !! (no use for adults) 4) Location is very good
Stayed in April 2024
Reviewed: April 16, 2024
Ian
MaltaThe room could be a bit more sound-proofed. Our room was near the main door therefore we could sometimes hear people entering and leaving the hotel.
Loved everything about our stay. Room was always very clean. Breakfast was amazing.
Stayed in April 2024
Reviewed: April 14, 2024
Volkan
United KingdomThe old lift and the communal stairs could be a bit more welcoming.
Great location, very decent breakfast.
Stayed in April 2024
Reviewed: April 6, 2024
Susan
United KingdomA bit noisy at night
Stayed in April 2024
Reviewed: April 6, 2024
Abigail
United KingdomIt wasn’t well sound proofed and you could hear lots of noises and voices throughout the night
Style of the room and helpfulness of the staff
Stayed in April 2024
Reviewed: April 2, 2024
Klas
SwedenThe breakfast room was a bit tight, some got to wait for free table.
The family room was nice, good with four "real beds" and not a poor sofa bed. All was clean and good, nice bathroom. Breakfast was nice too.
Stayed in April 2024
Reviewed: March 31, 2024
Fatih
TurkeyBreakfast and room is awesome.
Stayed in March 2024
Reviewed: March 30, 2024
Fırat
TurkeyThat I will miss so much.
Everything. The staff was lovely. Michaela, Elena, Musa, Daniele. The location perfect. Breakfast very good. I’ll come again surely.
Stayed in March 2024
Reviewed: March 27, 2024
Michael
GreeceVery small room.
Breakfast
Stayed in March 2024
Reviewed: February 29, 2024
Solène
FranceI spent a great time in my room and the breakfast was simple but delicious
Stayed in February 2024
Reviewed: February 27, 2024
Alla
RussiaIdeal location, attitude of personal is incredible, fresh breakfast with great choice. Highly recommended!
Stayed in February 2024
Reviewed: February 13, 2024
Dora
United States of AmericaOur experience at this hotel was excellent! It is clean, the bed is very conformable and the location is great!
Stayed in January 2024
Reviewed: January 29, 2024
Moira
NetherlandsVery friendly and helpful - we could leave our bags there at 10am on check-in day and they were put in our room for us.
Stayed in January 2024
Reviewed: January 19, 2024
Tonček
SloveniaBeautiful boutique hotel hidden away from the busy streets but still a short stroll from all the attractions. I loved the walk along the river towards the Ponte Vecchio. The room was big enough and very clean with a comfortable bed. Delicious breakfast.
Stayed in January 2024
Reviewed: January 19, 2024
Francesco
ItalyI have no complaints.
The location was great. The staff was super friendly. The room was very clean.
Stayed in January 2024
Reviewed: January 15, 2024
Paulette
New ZealandExcellent location. Beds were very comfortable including the single for my daughter. Breakfast was great. I would highly recommend this hotel.
Stayed in January 2024
Reviewed: January 5, 2024
Anna
PolandVery comfortable hotel, with great hospitality. We had unplanned situation and personal helped us to resolve all problems. Rooms are good and quiet big, clean , great location near to main city centre places ! I would stay there again . Thanks !
Stayed in January 2024
Reviewed: December 31, 2023
Singh
NetherlandsElevator..
Everything specially room and staff
Stayed in December 2023
Reviewed: December 21, 2023
Chris79ro
RomaniaThe insulation of the walls is very bad, you can hear almost everything from the next room.
A small hotel but with almost everything you need
Stayed in December 2023
Reviewed: December 19, 2023
Tsz
Hong Kongno
breakfast was good
Stayed in November 2023
Reviewed: December 18, 2023
Irene
RussiaSometimes mosquitoes decide to visit the room
Very cozy and clean rooms
Stayed in December 2023
Reviewed: December 1, 2023
Alia
EgyptBreakfast was a bit limited
Cozy, safe and very central
Stayed in November 2023
Reviewed: December 1, 2023
Juan
CanadaThe coffee machine at breakfast wasn't serving the coffee hot.
I like the staff, The lady at the reception was excellent, very helpful. Roberta needs to be recognized as a good team member. Please do so.
Stayed in November 2023
Reviewed: November 25, 2023
Irina
United States of AmericaBreakfast is excellent with a lot of variety.
Stayed in November 2023
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