Via Del Molinetto 11 (check in at Via Della Dogana 9 - presso Albergo San Martino) ), 55100 Lucca, Italy
#23 of 43 hotels in Lucca
Guests' ChoiceBased on 244 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.6
Value for money
8.9
Free Wifi
9.4
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: September 24, 2025
Michelle
New ZealandWe did find the hotel main entrance a bit hard to find
Quaint hotel with unique decor. Helpful reception staff, with good communication before arrival. Nice breakfast options. Walkable location to train station with luggage, and good location to town centre
Stayed in September 2025
Reviewed: September 24, 2025
Wstrntrvlr
United StatesThe bathroom was extremely small. Almost impossible to use the toilet in our room.
The staff were terrific, the location was close to the train station and easy to get to. The room was clean and the breakfast was good.
Stayed in September 2025
Reviewed: September 23, 2025
Mcgrillen
IrelandIt was a quaint hotel with a modernised bathroom. The location was ideal. The staff were friendly and helpful at all times. I would return here anytime.
Stayed in September 2025
Reviewed: September 22, 2025
Jazzy
United KingdomThe staff were amazing and the location was great.
Stayed in September 2025
Reviewed: September 18, 2025
Margaret
United StatesClose to the Porto San Peter
Stayed in September 2025
Reviewed: September 14, 2025
Richard
United KingdomNothing
Location & room
Stayed in September 2025
Reviewed: September 9, 2025
Susan
AustriaNo problems- everything in order.
Great location in the city center. Our room was clean and the staff was very helpful.
Stayed in September 2025
Reviewed: September 5, 2025
Serena
United StatesI couldn’t figure out the AC but I was only there for 9 hours so it was ok. Would recommend to anyone low maintenance, looking for an easy access place in Lucca that is affordable.
Location near the main entrance to lucca is perfect. The staff are top notch and so friendly and helpful.
Stayed in September 2025
Reviewed: August 20, 2025
Clare
IrelandHotel was great. The heat in Lucca! Was exceptionally hot when we were there end of August. If you're thinking of the francigena- leave until September...
Very friendly staff, Very comfortable room, with earlier check-in no problem, staff had juice & chilled water waiting for guests when they arrive 😃
Stayed in August 2025
Reviewed: August 20, 2025
Lauren
United KingdomI missed having a kettle in the hotel room, but that's all.
This historic hotel is a lovely place to stay in Lucca, perfectly located and close to all the sites. But it's the staff who really make the hotel special — they are so friendly and couldn't be more helpful.
Stayed in August 2025
Reviewed: August 16, 2025
Nena
GreeceEverything was great.
Great location, very nice room, excellent service by Nicholas at the reception. We have a wonderful stay. Thank you
Stayed in August 2025
Reviewed: August 12, 2025
Iris
NetherlandsIt was amazing. Couldnt find the fridge at first (its in the cabinet)
Wonderful location! Lovely historical place within walking distance of everything. Room Frida was so nicely decorated and colorful, i felt instantly welcome. The staff is really friendly and helpful, the breakfast is wonderful! Would recommend to everyone. Probably the nicest place ive ever stayed at
Stayed in July 2025
Reviewed: July 31, 2025
Mamie
United StatesThe staff is amazing and so helpful. This was our third visit to this hotel and while there are certainly lots to choose from the staff especially Fabrizio. We also enjoyed have our coffee or cocktails out in the little patio.
Stayed in July 2025
Reviewed: July 24, 2025
Joanna
United KingdomAll perfect
So well placed,super cute rooms & lovely staff
Stayed in July 2025
Reviewed: July 21, 2025
Michał
PolandEverything was amazing. The place is well-connected to the old town, and the hosts were very helpful.
Stayed in July 2025
Reviewed: July 19, 2025
Johann
United KingdomStaff was helpful and facilitated our out-of-hours check-in; the rooms are nice & clean.
Stayed in July 2025
Reviewed: July 18, 2025
Stefan
SwitzerlandLovely hotel Super friendly staff Very central yet still accessible with own car
Stayed in July 2025
Reviewed: July 6, 2025
Irena
United KingdomRooms are small and bit outdated but perfect for the location
Simple hotel but located well
Stayed in June 2025
Reviewed: July 6, 2025
Angie
GreeceNice, comfy and clean. In the heart of wonderful Lucca ! Very convenient parking for 20 euro per night
Stayed in June 2025
Reviewed: July 6, 2025
Julie
United KingdomNothing
lovely hotel, great staff, warm welcome, light and bright. Great location too - near the station and very handy for all the amenities in Lucca.
Stayed in July 2025
Reviewed: July 2, 2025
Rhianne
United KingdomNothing
Brilliant location within the city wall with easy access to train station as well as all the inner city wall sites. I arrived before the check in time and my room was ready and they were able to let me check in early with a very friendly receptionist Carlo, who took my bags and showed me to my room in the annex area of the property. The room was easy access, clean, comfortable with good AC. Breakfast was traditional European breakfast with meats, cheese, pastries, juices, cereals, fruit, yoghurts etc but it’s a good little start for the day.
Stayed in July 2025
Reviewed: June 28, 2025
Alexandra
AustraliaGreat location with very friendly staff and a spacious clean room. Would highly recommend for anyone staying in Lucca!
Stayed in June 2025
Reviewed: June 27, 2025
Lynne
United KingdomWe liked everything about the property.
This is a delightful, small hotel with many interesting features/pictures and artefacts. It also has an interesting musical history as Boccherini lived in the building and Puccini, when very young, played the piano there. All the staff are very warm, welcoming and helpful. The breakfast had an interesting selection of cereals and pastries.
Stayed in June 2025
Reviewed: June 25, 2025
Monica
CanadaThe staff were so helpful and accommodating. One gal told us of GIGI’s restaurant which was a fabulous night out. Carlos was very sweet at check in. .
Stayed in June 2025
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