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  5. Reviews of Domus Florentiae Hotel

Reviews of Domus Florentiae Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via degli Avelli 2, Santa Maria Novella, 50123 Florence, Italy

#222 of 369 hotels in Florence

Guests' Choice

Review Score

Based on 256 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.7

  • Facilities

    8.0

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 16, 2024

    8.0
    Convenient place to be in Florence
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The room decoration needed a bit of refreshment

    Eccellent location at a short walking distance from Firenze's main train station Santa Maria Novella and the Duomo. Frendly staff and good breakfast served on a nice little terrace overlooking the amazing Santa Maria Novella Square.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Rilassante
    • Leisure trip
    • Couple
    • Double or Twin Basic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    L location

    Stayed in February 2024

  • Reviewed: January 24, 2024

    8.0
    Enjoyed my stay:)
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Nice place to stay for several days. The building was safe. The staff was welcoming and helpful. Though the room was small, it was clean and tidy. Breakfast was simple and good. The location was perfect, I could reach all beautiful destinantions by walk, in 5-20 min.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Basic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is very nice and good, just a little bit old in some parts so it would need to be updated. But overall it is a nice hotel which I recommend!

    The location is awesome, you can walk around Florence easily and the station is really close.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Shower doors in our bathroom wouldn't close properly.....

    Great location for the train station, easy walk into the main sights. Good size for a quad room for a family. Helpful staff.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No open windows and sunlight in the room and the noise at night

    Atmosphere

    Stayed in December 2023

  • Reviewed: October 27, 2023

    7.0
    Beautiful building, great staff, good for a short term stay.
    • Leisure trip
    • Couple
    • Double or Twin Room with View
    • Stayed 8 nights
    • Submitted from a mobile device

    Thin walls and outside noise.

    Beautiful property close to train station and sites. It was less like a hotel and more like staying in mansion bedroom with your own bathroom. Our room had a beautiful view.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The location is very good, near the train station. Very easy to find. The staff was very friendly, gave us a lot of information about things to do and transportation. Breakfast had a lot of options.

    Stayed in August 2023

  • Reviewed: September 7, 2023

    8.0
    Great location and property. Would absolutely stay here again!
    • Leisure trip
    • Couple
    • Double or Twin Basic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish the bed has been one big mattress rather than two beds put together. I also wish there was a real mini fridge in the room rather than a small drink fridge.

    The property was beautiful and in an amazing location. Comfortable bed, easy to find, and a larger shower by Italian standards.

    Stayed in September 2023

  • Reviewed: August 15, 2023

    8.0
    Verygood
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Near the station

    Stayed in August 2023

  • Reviewed: July 30, 2023

    9.0
    Cozy
    • Business trip
    • Solo traveler
    • Double or Twin Basic Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning was not that efficient

    Best position possible, cordial staff, big and clean room

    Stayed in July 2023

  • Reviewed: June 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were small, but same as most European size rooms.

    Location was great

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    great location. 5~10 minutes walking to most attractions in the town. rooms come with good breakfast to start of the day.

    Stayed in June 2023

  • Reviewed: May 17, 2023

    9.0
    great location, staff and breakfast to make your visit very pleasurable.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    great location and well decorated and comfortable

    Stayed in May 2023

  • Reviewed: May 7, 2023

    9.0
    Very enjoyable, I would happily stay here on a return visit.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with View
    • Stayed 4 nights
    • Submitted from a mobile device

    Really not much to complain about. The room was quite small but well furnished...and beautifully appointed. The view from our window was fantastic. The trade off for being so close to the action is that you are aware of street activity, but the well-insulated windows, heavy curtains and shutters did their job and disturbance was minimal.

    The breakfast was quite good. A choice of cold meats, cheeses, bread and excellent variety of pastries, cakes etc. The location was amazing. Just to the side of a beautiful piazza, right in the thick of things. Minutes from the station and walking distance to the river and all the sights. Polite, helpful, unobtrusive staff.

    Stayed in May 2023

  • Reviewed: March 30, 2023

    9.0
    A perfectly located friendly hotel with professional staff who provide a great service.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast could have had more fruit selection and better fresh bread choice and gluten free. A gluten free eater needs more bread choices - would be nice to have hot bacon.

    Breakfast could have fresh whole meal bread and more fresh fruit choices .. the breakfast room was lovely and the staff very friendly . The reception were very helpful cheerful and professional. We loved the location, perfect for our trip and in the middle of everything so we could walk everywhere. The room was very clean and the furnishings very nice. Good quality and stylish.

    Stayed in March 2023

  • Reviewed: March 23, 2023

    9.0
    A wonderful stay in a beautiful historic hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    The breakfast was totally OK but with less variety than in many other 4 star hotels.

    Perfect location, the room we had was excellent, the staff was very welcoming and helpful.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some noise from the adjacent street and this is beyond the hotel's control

    The hotel is located in an ancient building that was formerly a residence for a noble family. The hotel is a great experience. And all the staff are great.

    Stayed in March 2023

  • Reviewed: March 3, 2023

    9.0
    Very close to central sitation. Stuffs are very polite and helpful.
    • Leisure trip
    • Couple
    • Double or Twin Basic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    location

    Stayed in March 2023

  • Reviewed: February 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    staff was very helpful, close to train station and a short walk to other key sights.

    Stayed in February 2023

  • Reviewed: February 25, 2023

    8.0
    FUNCTIONAL
    • Business trip
    • Solo traveler
    • Double or Twin Basic Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe just a bit too small the breakfast room when everybody was there at the same time

    Position and comfort

    Stayed in February 2023

  • Reviewed: February 20, 2023

    9.0
    overall we liked the place and the staff were very conscientious and very proud of their hotel
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    bathroom was a little dated in our first room

    close to train terminal and short walk to main attractions. good breakfast and the staff was excellent

    Stayed in February 2023

  • Reviewed: February 2, 2023

    9.0
    Delightful Florence Stay
    • Leisure trip
    • Couple
    • Double or Twin Basic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    As mentioned, the counter intuitive climate controls and the hotel provided hair dryer needing an adapter.

    Redi at the front desk provided excellent customer service. He quickly explained the wonky climate controls and promptly supplied an adapter for the hair dryer. His recommendation of Cento Poveri was spot on. We went back the next night! Breakfast was very good.

    Stayed in January 2023

  • Reviewed: January 17, 2023

    8.0
    As always 4 stars in Italy it's like 2-3 stars.
    • Leisure trip
    • Couple
    • Double or Twin Basic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Personel need some new uniforms, which were very used and not good looking. Kettel in room had very short cable and pluger didn't fit - it fits in bathroom ;)

    Nice boutique hotel with a great location. Nice personel and very clean room. Breakfast was just ok, big plus for making fresh coffee by Staff. We had a felling that for ex. eggs on saturday breakfast were the same which were cooked day before.

    Stayed in January 2023

Showing 1 - 25

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