Via degli Avelli 2, Santa Maria Novella, 50123 Florence, Italy
#222 of 369 hotels in Florence
Guests' ChoiceBased on 256 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
9.7
Facilities
8.0
Staff
9.4
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 16, 2024
Antonella
AustriaThe room decoration needed a bit of refreshment
Eccellent location at a short walking distance from Firenze's main train station Santa Maria Novella and the Duomo. Frendly staff and good breakfast served on a nice little terrace overlooking the amazing Santa Maria Novella Square.
Stayed in February 2024
Reviewed: February 19, 2024
Lamera
ItalyL location
Stayed in February 2024
Reviewed: January 24, 2024
Hasmik
ArmeniaNice place to stay for several days. The building was safe. The staff was welcoming and helpful. Though the room was small, it was clean and tidy. Breakfast was simple and good. The location was perfect, I could reach all beautiful destinantions by walk, in 5-20 min.
Stayed in January 2024
Reviewed: January 10, 2024
Astral
ItalyThe hotel is very nice and good, just a little bit old in some parts so it would need to be updated. But overall it is a nice hotel which I recommend!
The location is awesome, you can walk around Florence easily and the station is really close.
Stayed in January 2024
Reviewed: January 5, 2024
Matthew
United Arab EmiratesShower doors in our bathroom wouldn't close properly.....
Great location for the train station, easy walk into the main sights. Good size for a quad room for a family. Helpful staff.
Stayed in January 2024
Reviewed: December 31, 2023
Nihal
South AfricaNo open windows and sunlight in the room and the noise at night
Atmosphere
Stayed in December 2023
Reviewed: October 27, 2023
Sheryl
United States of AmericaThin walls and outside noise.
Beautiful property close to train station and sites. It was less like a hotel and more like staying in mansion bedroom with your own bathroom. Our room had a beautiful view.
Stayed in October 2023
Reviewed: September 10, 2023
Otavio
BrazilThe location is very good, near the train station. Very easy to find. The staff was very friendly, gave us a lot of information about things to do and transportation. Breakfast had a lot of options.
Stayed in August 2023
Reviewed: September 7, 2023
Brea
United States of AmericaI wish the bed has been one big mattress rather than two beds put together. I also wish there was a real mini fridge in the room rather than a small drink fridge.
The property was beautiful and in an amazing location. Comfortable bed, easy to find, and a larger shower by Italian standards.
Stayed in September 2023
Reviewed: August 15, 2023
Ryoko
JapanNear the station
Stayed in August 2023
Reviewed: July 30, 2023
Dario
ItalyThe air conditioning was not that efficient
Best position possible, cordial staff, big and clean room
Stayed in July 2023
Reviewed: June 28, 2023
Hillary
United States of AmericaRooms were small, but same as most European size rooms.
Location was great
Stayed in June 2023
Reviewed: June 5, 2023
Hirbod
Singaporegreat location. 5~10 minutes walking to most attractions in the town. rooms come with good breakfast to start of the day.
Stayed in June 2023
Reviewed: May 17, 2023
Christen
Italygreat location and well decorated and comfortable
Stayed in May 2023
Reviewed: May 7, 2023
Fara
JamaicaReally not much to complain about. The room was quite small but well furnished...and beautifully appointed. The view from our window was fantastic. The trade off for being so close to the action is that you are aware of street activity, but the well-insulated windows, heavy curtains and shutters did their job and disturbance was minimal.
The breakfast was quite good. A choice of cold meats, cheeses, bread and excellent variety of pastries, cakes etc. The location was amazing. Just to the side of a beautiful piazza, right in the thick of things. Minutes from the station and walking distance to the river and all the sights. Polite, helpful, unobtrusive staff.
Stayed in May 2023
Reviewed: March 30, 2023
Sophie
ItalyThe breakfast could have had more fruit selection and better fresh bread choice and gluten free. A gluten free eater needs more bread choices - would be nice to have hot bacon.
Breakfast could have fresh whole meal bread and more fresh fruit choices .. the breakfast room was lovely and the staff very friendly . The reception were very helpful cheerful and professional. We loved the location, perfect for our trip and in the middle of everything so we could walk everywhere. The room was very clean and the furnishings very nice. Good quality and stylish.
Stayed in March 2023
Reviewed: March 23, 2023
Irena
IsraelThe breakfast was totally OK but with less variety than in many other 4 star hotels.
Perfect location, the room we had was excellent, the staff was very welcoming and helpful.
Stayed in March 2023
Reviewed: March 12, 2023
Balsaeed
Saudi ArabiaSome noise from the adjacent street and this is beyond the hotel's control
The hotel is located in an ancient building that was formerly a residence for a noble family. The hotel is a great experience. And all the staff are great.
Stayed in March 2023
Reviewed: March 3, 2023
Isin
Turkeylocation
Stayed in March 2023
Reviewed: February 28, 2023
Joseph
United States of Americastaff was very helpful, close to train station and a short walk to other key sights.
Stayed in February 2023
Reviewed: February 25, 2023
Christian
ItalyMaybe just a bit too small the breakfast room when everybody was there at the same time
Position and comfort
Stayed in February 2023
Reviewed: February 20, 2023
Joseph
United States of Americabathroom was a little dated in our first room
close to train terminal and short walk to main attractions. good breakfast and the staff was excellent
Stayed in February 2023
Reviewed: February 2, 2023
Lawrence
United States of AmericaAs mentioned, the counter intuitive climate controls and the hotel provided hair dryer needing an adapter.
Redi at the front desk provided excellent customer service. He quickly explained the wonky climate controls and promptly supplied an adapter for the hair dryer. His recommendation of Cento Poveri was spot on. We went back the next night! Breakfast was very good.
Stayed in January 2023
Reviewed: January 17, 2023
Paula
PolandPersonel need some new uniforms, which were very used and not good looking. Kettel in room had very short cable and pluger didn't fit - it fits in bathroom ;)
Nice boutique hotel with a great location. Nice personel and very clean room. Breakfast was just ok, big plus for making fresh coffee by Staff. We had a felling that for ex. eggs on saturday breakfast were the same which were cooked day before.
Stayed in January 2023
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