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Reviews of Hotel Eden 3 stars

Viale Manin 27, 55049 Viareggio, Italy

#15 of 56 hotels in Viareggio

Guests' Choice

Review score

Based on 521 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 - 61

  • Reviewed: 6 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Parking was a real problem! Had to go around the block several times until someone else left. Finally found a spot very near the hotel!

    The room was satisfactory! Met our needs! Price was very good!

    Stayed in May 2018

  • Reviewed: 24 April 2018

    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A/C was not working but it was not necessary. Kept windows open. Felt like a Caribbean breeze.

    Well located. Tastefully decorated rooms. Friendly and helpful staff. Breakfast was good. Very clean. Large room. Has a good feel. Comfortable.

    Stayed in April 2018

  • Reviewed: 23 September 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights

    Friendly,helpful staff. Extremely comfortable beds and spotlessly clean. Good breakfast and fantastic value for money. Amazing location for beach and local restaurants,bars and shops.

    Stayed in September 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 12 nights

    must have missed that dogs were allowed in rooms, l assume they are all over the beds, (and not locked up somewhere) so you will never see me in that hotel again.

    everything

    Stayed in September 2017

  • Reviewed: 25 June 2017

    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Could not find a toilet downstairs just so handy if there was one.

    The place was clean the staff made you feel welcome.me and my daughter it was are first holiday for four years it was so great we enjoyed it so much. Would go there again no problem.😊😊😊😊

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Safe cleanliness and comfort of the room . Staff were helpful to our additional requirements and questions Breakfast had plenty of food even though we were late risers

    Stayed in June 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The very small shower stall

    Eggs and bacon were equally good and the pastries were too. Coffee machine has various types of hot drinks, water orange juice toast deferent types of fruit 🍉 outstanding free breakfast

    Stayed in May 2017

  • Reviewed: 19 October 2016

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Tea and coffee not available in my room

    I have stayed here regular each year for the last years and the service is always great. I would prefer to see tea and coffee and a kettle in the room which is currently not provided. Breakfast is great but usually someone steals my boiled eggs 😜 Thankyou Eden.

    Stayed in September 2016

  • Reviewed: 24 September 2016

    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Beds and pillows were a bit hard. Would have liked more choice of cereals at breakfast. Still enjoyed it vey much though.

    Spotlessly clean and sheets and towels changed frequently, friendly staff, great location near the beach and restaurants. Would definitely stay again.

    Stayed in September 2016

  • Reviewed: 29 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    We loved the location and the setting of the rooms could not have been better. There is a lot of attention to detail in the rooms and the chalets in general. Breakfast served on the terrace was excellent. There was a good choice, and all the ingredients tasted great. We were only sorry that we were only staying for one night.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room with Sea View
    • Stayed 2 nights

    The hotel needs to invest in the rooms and the bathroom. It was clean, but it feels like an 30 years old hotel, that never invested again

    Close to the beach and the promenade.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Noise from other rooms throughout the stay including flushing toilets, barking dogs and a gent snoring in the room next door! Showers could be a bit hit and miss for hot water as well.

    Decent size room with good bathroom and nice balcony giving a glimpse of the ocean. Breakfast was pretty good and had quite a few options. 10-12 minutes walk to the train station

    Stayed in August 2016

  • Reviewed: 13 August 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    No room safe. So, if you came armed with a lot of cash or, passports etc. you have to decide whether to leave this in the hotel room with your other belongings or, constantly take this with you when you go out to the beach / walking out and about. Also, catering for the foreign tourist which Viareggio has a lot of i.e. Germans, French, Dutch, English when it comes to viewing the television, it must be fairly easy these days (Smart TV's) etc. to enable audio within multiple languages so that the various tourists that come to stay can change some of the TV channels into the language / audio of your choice. Finally, if its hot forget about leaving the varanda door / window open during the night as the outside summer noise / early morning deliveries / will affect your sleep. Best put up with the air conditioning, slightly noisier but, a lot cooler.

    Nice looking hotel. Air conditioning is good. Wi-fi was upgraded during our stay so that this can now be received throughout the hotel / rooms instead of opposite the main reception. Breakfast selection was fine.

    Stayed in August 2016

  • Reviewed: 22 June 2016

    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Super corner room with 2 balconies and seaview. Adequate sweet and savoury buffet breakfast with good coffee. Very good value hotel in the heart of Viareggio.

    Stayed in May 2016

  • Reviewed: 27 May 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Internet is much faster than other hotels in the area.

    Stayed in May 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Mini bar in the room was quite expensive.

    Excellent hotel in a great location. Paid extra for a sea view and the view was amazing.

    Stayed in April 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel good lunch cation definitely stay there again.

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Great location, great staff, great value and very clean! So clean I even took a bath in the bathtub...I never do that at a hotel.

    Stayed in March 2018

  • Reviewed: 10 February 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    it was very clean and the staff is very helpfull.it was a good plae to see the carnival parade from the balcony

    Stayed in February 2018

  • Reviewed: 2 October 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast a bit poor just ok

    Very clean & very nice roof top terrace

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The scrambled eggs!

    Fantastic location just opposite the beach, lovely comfortable bed with super white sheets and towels.

    Stayed in August 2017

  • Reviewed: 13 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Nothing

    Clean and comfortable. Excellent location.

    Stayed in August 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was fine but we were not to keen Viareggio.

    The hotel was in a good location and there was a lot of choice for breakfast.

    Stayed in June 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I liked everything, it was clean in a good location just across from the beaches. The breakfast was delicious. View from solarium was stunning.

    Stayed in June 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful! And the best shower:)

    The location was perfect

    Stayed in June 2017

  • Reviewed: 19 May 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Really nothing to dis like.

    Location was awesome. Good breakfast. Great value for the money.

    Stayed in April 2017

  • Reviewed: 14 April 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Improved air conditioning

    Pleasant and helpful staff working there.

    Stayed in April 2017

  • Reviewed: 14 February 2017

    • Couple
    • Triple Room with Sea View
    • Stayed 1 night

    all

    nice

    Stayed in February 2017

  • Reviewed: 20 November 2016

    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    great view,lovely staff, breakfast just okay, but same everywhere in Viareggio and pisa! lovely hotel would go back!

    Stayed in October 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast could have been better although a reasonable choice

    Bed comfortable, shower good, wifi good, easy to walk to shops and station

    Stayed in September 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Busy road

    Being near the sea. Friendly staff, clean room, balcony

    Stayed in August 2016

  • Reviewed: 13 August 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Very small room though.

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room with Sea View
    • Stayed 1 night

    Bathroom a bit to small

    Excellent location and breakfast! Very helpful staff!

    Stayed in August 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Wifi reception was really bad in my room, loud guys partying in the room next door

    Staff were helpful although English wasn't widely spoken

    Stayed in July 2016

  • Reviewed: 28 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room with no light, small bathroom. It is really just to spend a night or two.

    The hôtel is well Located.

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very near of seaside. Good Breakfast. Of corse I'll return in the future

    Stayed in June 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 10 nights

    Sorry, cannot think of anything.

    The buffet Breakfast is as good as you get. Roof terrace very handy.

    Stayed in June 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Having to pay for beaches.... Although, we did hire a bike and cycle To the free beaches

    Right on the front near harbour, great location,

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    I found the lighting in the bedroom rather dim, so reading in bed not very easy, and no English channels on TV. Also we found on the last day (!) that we could have ordered bacon and scrambled egg for breakfast!! Hadn't realised that!

    We enjoyed the balcony overlooking the busy promenade, and the sun-roof for lounging in the sunshine. Also the friendly staff and the fact that the whole place was sparklingly clean.Excellent position, with the station and bus station within a few minutes' walk.

  • Reviewed: 4 October 2015

    • Leisure trip
    • Couple

    Staff (receptionist and Boss) were delightful. We turned up early hoping that they would allow us to leave our bags until check-in time but we were given a room straight away. The room had a lovely view over the beach, was quiet and spotless. Breakfast was good with lots of choice.

  • Reviewed: 21 September 2015

    • Leisure trip
    • Couple

    The resort of Viareggio was almost completely closed and it was only the 8th of September. Limited things to do at night. Reading the comments on the internet most favoured September as, a good time to stay, but it was very very quiet. Wi Fi in hotel was very poor only worked in certain areas (main reception area).

    Very close to bus station,nice clean beach(but no one on it) Small pizza cafe across the road called, the Piadine Pizzeria,the staff there were absolutely excellent especially Bruno,but in fairness they were all great couldn't fault them. Saved our stay in Italy,and would recommend anyone to pay it a visit.

  • Reviewed: 1 September 2015

    • Leisure trip
    • Family with older children

    WIFI in Room not always working, Hotel doesn't have an own beach. If you don't have any vouchers like us, using the beach is very expencive!! You can easyly spend aditional 50,-€ a day for a family just for the Beach. A better partnership with one of the Beach Clubs would be very good.

    Friendly Straff (everything seems to be: "no problemo"), Clean and very modern rooms, good breakfast menu, locaton just at the promenade and the beach, Viareggio is generally very lovely.

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    Noise from road outside, could do with double glazing, refuse lorries outside in middle of night very, very loud!!

    Great location, opposite beach and close to many bars and restaurants. Great beach view from balconies

  • Reviewed: 12 August 2015

    • Leisure trip
    • Couple

    The girl on reception showed little enthusiasm for her job.There was,however, an older gentleman on duty at night, who WAS friendly and helpful. The lack of any shade on the roof terrace rendered it useless, which is the one downside to the hotel, as there is effectively no outside space

    The breakfast was excellent, the best we have had in Italy, and breakfast staff were likewise. The food was constantly replenished and the breakfast bar was constantly tidied up. The room was modern and clean with a balcony with a view of the sea. Hotel location was excellent, being in the centre of everything. I would definitely stay here again and would recommend it to friends

  • Reviewed: 15 July 2015

    • Leisure trip
    • Couple

    No complaints, but the hotel was a little on the expensive side at 180 euros per night

    Good seafront location, air conditioning, roof terrace, breakfast buffet

  • Reviewed: 30 June 2015

    • Leisure trip
    • Family with young children

    Staff was not very friendly and the room was very small for a family of four. We could hardly fit our luggage in.

    Location is great and breakfast OK standard

  • Reviewed: 23 May 2016

    • Leisure trip
    • People with friends

    Nothing

    good value! Think the hotel has been recently re-decoration...looks very new in the room...good location..close to bus station and beach

  • Reviewed: 13 May 2016

    • Leisure trip
    • Couple

    There were mosquitos in the room and it was hard to sleep. Everything else was ok.

    Nice breakfast, excellent coffee, fruits, eggs, croissants.

  • Reviewed: 26 October 2015

    • Leisure trip
    • Group

    nothing bad

    Great breakfast, great location, nice rooms.

  • Reviewed: 28 September 2015

    • Solo traveller

    The breakfast was good. The were no vegetable like tomatoes, though.

    My single room was very quite and clean. I found it very comfortable.

  • Reviewed: 28 September 2015

    • Leisure trip
    • Couple

    Just a little noisy

    Location, proximity to beach

  • Reviewed: 28 September 2015

    • Leisure trip
    • Couple

    Fab hotel

  • Reviewed: 16 September 2015

    • Leisure trip
    • Couple

    Location Cleanliness Staff

  • Reviewed: 21 July 2015

    • Business trip
    • Solo traveller

    Location

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    Our room was in the front of the hotel it was very noisy at night

    Easy access to the beach

  • Reviewed: 2 July 2015

    • Leisure trip
    • Couple

    Aircon not cool enoughk

    Proximity to marina

  • Reviewed: 14 June 2015

    • Leisure trip
    • Couple

    friendly staff clean good location

  • Reviewed: 6 June 2015

    • Leisure trip
    • Family with young children

    Room smelled a little

    Location

  • Reviewed: 8 February 2015

    • Leisure trip
    • Solo traveller

    Nothing

    Location, service and facilities. I'm easily pleased but hard to impress... I was impressed.

There are also 25 reviews without text. These impact the overall review score.

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