Via Nazionale 55, 50123 Florence, Italy
#242 of 372 hotels in Florence
Guests' ChoiceBased on 336 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
9.2
Facilities
8.1
Staff
8.9
Value for money
8.2
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Anand
United KingdomPolite staff, very helpful and quite organised, clean and tidy rooms. A pleasant hotel in a central location. Hotel is being managed quite well I would say.
Stayed in March 2024
Reviewed: April 5, 2024
Geraldine
United KingdomVery noisy especially during the nights if the windows were kept opened.
The property was good and clean. Around 10 minutes from the railway station. Value for money.
Stayed in March 2024
Reviewed: March 29, 2024
Gerard
CanadaLocation and staff were excellent. Great location for a hub, close to train for short trip and the city centre, all the attractions.
Stayed in March 2024
Reviewed: March 25, 2024
Jonas
BahrainThe room was very small and simple. There was not water boiler
Comfortable and functional
Stayed in March 2024
Reviewed: February 10, 2024
Svetabarseghyan
ArmeniaUnfortunately, there was no breakfast available. Also, for particularly anxious individuals, it's worth noting that sometimes you can feel the vibrations of the metro in the room.
Our stay at this hotel exceeded all our expectations. The location was perfect, and the staff was friendly. The cleaning ladies took care of our nice-looking room every day, which was very convenient. The coffee and tea were included in the price, which was also a nice gesture.
Stayed in February 2024
Reviewed: January 6, 2024
Lour
QatarAlthough they clean the room everyday however they do not replace the towels but you can request anytime and this information is also being given upon check in.
The location is great! The staff are very helpful.
Stayed in January 2024
Reviewed: January 4, 2024
Julie
PhilippinesNone
Free drinks and coffee and hot chocolate
Stayed in December 2023
Reviewed: January 3, 2024
Joham
Dominican RepublicNot a lot of Fancy high tech appliances; very well put and concise. I really enjoyed it.
Extremely clean hotel! Very friendly staff and great located just to the side of the Mercato Cemtrale
Stayed in January 2024
Reviewed: December 28, 2023
Alexandra
PortugalNo breakfast but they offer coffee and cookies and the staff is extremely kind.
extremely nice staff. Cleanliness of the room and bathroom. I booked a single room and they offered me a triple room. Good value for money.
Stayed in November 2023
Reviewed: December 26, 2023
Osman
TurkeyLocated at the main street and this is sometimes causing noises
Staff polite and helpful.Room is clean.
Stayed in December 2023
Reviewed: December 23, 2023
Turner
FranceStreets were very dirty. Lots of homeless on the streets and beggars. It was distressing to see so many displaced people.
Location is perfect, close to all tourist sites. Just a 10 minute walk into the centre and close to railway station. Also just 5 minutes from lots of restaurants and the amazing central market
Stayed in December 2023
Reviewed: December 23, 2023
Chantelle
United KingdomCouldn’t use air con as it was linked to every room
Location & clean
Stayed in October 2023
Reviewed: November 20, 2023
Idvaldo
BrazilIt was a good experience
Very good place, well located, staff super attentive and fair price. We would definitely come back. Bonus: staff recommendations for restaurants.
Stayed in August 2023
Reviewed: November 3, 2023
David
United States of AmericaI couldn't get the safe to accept a password. The TV didn't work.
The location was excellent, the staff was very friendly and helpful, and the room and all of the common areas were cleaned to an outstanding level every day. When you book 1st class in trains, you often need hard copies printed to show your reservation. I would receive the email from Rail Europe and forward it to the hotel and the staff immediately printed it for me. The front desk staff and the maid who cleans the building makes this a desirable place to stay in the city of Florence Italy.
Stayed in October 2023
Reviewed: November 2, 2023
Cameron
United KingdomIt's a shame that breakfast is not available, but doing what the Italians do best and having coffee and pastries at a nearby cafe was perfect. There were two almost opposite.
Location was just right, within easy walking distance of the station and all of the sights. Lots of restaurants nearby. The staff were exceptional, very helpful and friendly.
Stayed in October 2023
Reviewed: November 1, 2023
Terry
GuatemalaVery busy area
It had an elevator, and a coffee bar in the morning, no food just coffee. Very close to the train station so i was able to walk. The taxi service was good..
Stayed in October 2023
Reviewed: October 26, 2023
Catherine
AustraliaGreat location within walking distance from train station and all the major attractions. Room was clean and comfortable. Staff friendly and helpful.
Stayed in October 2023
Reviewed: October 18, 2023
Lee
United States of AmericaA little noisy at night
Friendly, helpful staff
Stayed in October 2023
Reviewed: September 19, 2023
Kim
Australiathe staff were very helpful and friendly
Stayed in September 2023
Reviewed: September 8, 2023
Vella
MaltaWe liked to have breakfast, but it was not available there. However nearby we found a lot of options.
Staff was welcoming and ready to help. Rooms were clean. Toilet with bidet and bath tub. Room with fridge and AC.
Stayed in August 2023
Reviewed: August 27, 2023
Adnan
Saudi ArabiaNone
Location and staff, they were available all the time.
Stayed in August 2023
Reviewed: August 23, 2023
Роза
BulgariaKind and easy going staff
Stayed in July 2023
Reviewed: August 22, 2023
Milan
United KingdomBasic hotel
Staff was amazing. Excellent location close to central area
Stayed in August 2023
Reviewed: August 17, 2023
Richard
AustraliaNot really applicable, everything was pretty good.
Very helpful staff and very clean rooms.
Stayed in August 2023
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