Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Eden 3 stars

Via Dritto 20, 16034 Portofino, Italy

#11 of 19 hotels in Portofino

Guests' Choice

Review score

Based on 285 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.8

  • Location

    9.3

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    8.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 27 May 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No view but this is normal in portofino village with small streets and just 7 hotels

    Everything is great. Just don't go with your big luggage. The property is in a Pedestrial zone. So you have to walk around 200 m to arrive to the hotel . You have also few stairs. The garden is great.

    Stayed in May 2018

  • Reviewed: 24 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    The hotel has an excellent location and has a beautiful entrance. The rooms are cozy and well equipped. The owner is very kind and will help you. He even sent us away with tasty bakeries. Good value for the area.

    Stayed in May 2018

  • Reviewed: 13 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Being disturb by the host wife screaming at him or staff. Every annoying. The host didn’t take kindly to us not having breakfast at his hotel.

    It value for money in Portofino

    Stayed in March 2018

  • Reviewed: 17 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Location, location is its main attribute. Parking in the municipal garage is acceptable but slightly challenging until you are familiar with the system.

    Ideally situated in the town center a short, easy walk to the port. It is a bit utilitarian, but has a honest charm of the last millenium that grows on you. Breakfast is excellent. Apart from the well-known port atmosphere, a not to be missed experience is the walk to the lighthouse Forno, and a drink at the marvelously situated little bar on the tip of the peninsula.

    Stayed in March 2018

  • Reviewed: 17 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We had the room next to the front desk/Staircase which meant we could hear all the check-ins and other guest talking. Which goes both ways. Not a lot of privacy. It also was pretty expensive, but I guess that's just Portofino:)

    Stayed in March 2018

  • Reviewed: 3 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is a bit small and the water temperature wasn't constant (affected by usage in the other rooms). The parking is the public garage. It is not too far from the hotel comparing to other hotels in Portofino, and costs 21€ per night. It wasn't perfectly quiet (we could here some noises from the reception and other rooms).

    The location is great. The host was extremely nice and welcoming. The breakfast was good and fresh. The strong water pressure in the shower was great. The garden in the entrance to the hotel was lovely.

    Stayed in October 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Portifino restricts the number of cars in the town , you may have to wait on the outskirts at a police checkpoint to be allowed access. The only parking available is at the municiple car park at €21 for 24 hours

    Incredible location , 100yds from harbour , 5 mins walk from municipal car park. Breakfast in the garden of hotel Eden was delightful. Very friendly helpful staff. Everything in Portofino is expensive, but this is a great experience

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Expensive for what it is, but not particularly expensive for Portofino to be fair

    Lovely gardens, great location, friendly & helpful staff, free water in reception which saved us a lot of money

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing to see from window.

    1) Proximity to bus station and main shopping/dining area of town 2) Very friendly and helpful hotel manager 3) Nice buffet breakfast 4) Charming boutique inn type of feel

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Limited possibility to do a late check-out, breakfast options not local and very limited.

    Proximity to the Portofino harbor, receptionist stayed up to recieve us at 11pm as we arrived later than check-in time

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Everything was very well organized at the hotel and I am sure You could get any help You would ask for!

    The easy living: Close to Everything and very goodlooking everywhere. A trip we found definitely exceeding our expectations!

    Stayed in July 2017

  • Reviewed: 21 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very expensive, hotel is small, breakfast included is very basic and all carbs. Run by a Basil Faulty, though get through the rough edges, he is very accomodating.

    It's located in the centre of Portofino. Amongst Restaurants and shops.

    Stayed in July 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Our room was rather small, but we booked late, and we spent our time outside anyway - no problem

    Located 80 meters from the main square, quiet, very clean, with a nice garden. Well-managed by nice people. Our room was small but very clean. Breakfast is good, everything is very tasty and fresh. Being in the center of Portofino allows you to enjoy this wonderful place also in the evening, when the day tourists are gone. Parking is easy in the public parking garage 150 meters away.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    I wish that the breakfast had more varieties like scrambled eggs

    1- The hotel location is very good , in the center of portofino and near from the main road. 2-The room was very clean and has good space. 3- The room has an air conditioning. 4- The old man in the reception was very helpful and nice. 5-The breakfast was good .

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Price, but suppose that's just Portofino!!

    Hotel was quiet and just yards of the main port area. The host was incredibly helpful. Hotel was spotless.

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been a bit more varied but the outside location was beautiful

    Super friendly host, parking was easy and close by, bed was the most comfortable we have had on our trip so far, small bathroom but the shower is excellent, air con and wifi worked very well,

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Great location. Parking lot nearby. Manager was helpful in naming restaurants and advising us of a shuttle to another hotel famous for their cocktails. Also when we left the manager recommended a hotel in Turin, our next stop, which turned out to be an amazing place to stay.

    Stayed in May 2017

  • Reviewed: 26 April 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is nice and very kind and the room is afterall a good deal for a short stay. Breakfast could have been richer and more assorted considering the accomodation price, but I'd definitely come back here, if again in Portofino.

    Stayed in April 2017

  • Reviewed: 28 July 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit hard to get to hotel with your suitcases.... so many restrictions of getting close enough with baggage and no help at hand....

    Plain and straight forward hotel 3 star quality

    Stayed in July 2016

  • Reviewed: 22 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Wish prices in Portofino could be better :)

    Gentleman who met us is cool and friendly! We had a nice chat on parking in Portofino :) Also, he makes coffee in the morning!

    Stayed in July 2016

  • Reviewed: 6 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and cleanliness

    Stayed in June 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Little bit pricy for the value

    Location

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to reach from the parking. Cobblestones are charming. Steps are not charming Whalen you have luggage.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly owner who tries his best to speak English but I liked his Italian accent! The hotel’s location is fabulous

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in April 2018

  • Reviewed: 28 April 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Pillows were a little hard.

    Very friendly host, welcoming, suitably chatty but also not intrusive.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2018

  • Reviewed: 14 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    it did not live up to its photos,no balcony,and room was small.

    Stayed in March 2018

  • Reviewed: 14 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Booking.com who give fauls info about other hotels, splendido is closed not fully booked

    Excellent staff

    Stayed in March 2018

  • Reviewed: 16 October 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Location unimpressive

    Stayed in October 2017

  • Reviewed: 7 October 2017

    • Leisure trip
    • Couple

    I dream of the wonderful coffee the hotel served. The location was excellent.

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    owner extremely rude

    nothing except location

    Stayed in September 2017

  • Reviewed: 5 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    High Price

    In the Center of Portofino

    Stayed in September 2017

  • Reviewed: 29 September 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very cosy and nice

    Stayed in September 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff and location were excellent

    Stayed in September 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Solo traveller

    ATTITUDE OF MANAGER/OWNER, SERVICE, CLEANLINESS, BREAKFAST AND FINALLY VALUE FOR MONEY

    THE LOCATION , AND ONLY THE LOCATION

  • Reviewed: 15 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Such a beautiful experience!

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff and location is perfect !!

    Stayed in September 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not that we didn't like it, but the decor could do with a bit of a refresh

    It was central and comfortable

    Stayed in August 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Owner was kind but a little too grumpy. TVdid not work. Wifi spotty

    Quiet, clean, safe, location

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too expensive for its quality

    Noce staff and friendly hotel with great location

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Buffet breakfast is very expensive at €25pp

    Location was excellent being based in Portofino

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    An oasis in the middle of the hustle and bustle of Portofino, very clean and amazing coffee at breakfast

    Stayed in May 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Breakfast was not sufficient enough. A bit expensive for money.

    Amazing location. 1 minute to the port by walking

    Stayed in June 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    friendly staff

    Stayed in May 2017

  • Reviewed: 7 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The Hotel owner is wonderful friendly guy, the place is very romantic, with beautiful garden, great Coffee and charm.

    Stayed in November 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would give room only if we paid more than agreed price. Parking a bit far. Difficult with heavy luggage, many steps to climb.

    the weather

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The cat and the man

    Stayed in August 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Terrific location and a lovely setting. Eden is aptly named.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect .. Owner of the hotel was very kind and helpfull.. Breakfast was very good ...

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Such a great location and the host at the front desk gave great activity recc's. We had a wonderful stay in Portofino

    Stayed in August 2016

  • Reviewed: 8 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated hotel, poor breakfast

    Location

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 May 2016

    • Leisure trip
    • Couple

    portofino is a horrible plastic resort that is just out to take as much money in as little time as possible avoid the bar ii molo 42 euros for 3 drinks

  • Reviewed: 27 April 2016

    • Leisure trip
    • Couple

    Everything was perfect- the location, the staff, clean room with good bathroom, excellent breakfast! Nice garden outside, this hotel in real life looks like on photos! And I am not kidding:) Great place!

  • Reviewed: 17 October 2015

    • Leisure trip
    • Couple

    I don't rate places full score unless they are outstanding 5 star but this was basic, clean and perfect location , walking to everything.

    We made the decision to drive to Portofino knowing it was going to be difficult re entry and parking. Fortunately police let us through as we said we were staying at the Eden. When we arrived the staff were extremely helpful with parking and told us there was no problem. Parking was around the corner. Great advice for dinner and sightseeing, amazing location!

  • Reviewed: 27 September 2015

    • Leisure trip
    • Couple

    The location of eden hotel was incredible and would be hard to find somewhere more beautiful. The manager was very friendly and the hotel itself was very nice

  • Reviewed: 23 September 2015

    • Leisure trip
    • Solo traveller

    A bit noisy in the morning - vacuuming, loud talking in hallways

    Fantastic location. Very nice rooms - much better than the pictures. A feeling of being in an old house was nice. Owner was friendly and helpful with suggestions for dinners and things to see. Beautiful garden.

  • Reviewed: 30 July 2015

    • Leisure trip
    • Couple

    Parking was bad and the hotel is down a cobbled alleyway then up a flight of steps. A little hard on older travelers

    A great location, But Portofino is a lovely spot

  • Reviewed: 8 June 2015

    • Leisure trip
    • Couple

    When arrived at the port by car parking was confusing but the friendly police lady was extremely helpful

    Super tranquil place extremely handy and well within our budget. Very aptly name "Eden". True enjoyed our stay only wish we could of stayed longer.

  • Reviewed: 23 May 2015

    • Leisure trip
    • Couple

    Safety box was broken.

    Chief Operator gave us excellent advice for our excursion to Cinque Terre. He kindly gave us timetable for bus to Santa Margherita Ligure and for train to Monterosso. He also prepared early breakfast so that we spent whole day in Cinque Terre.

  • Reviewed: 9 May 2015

    • Leisure trip
    • Couple

    Shower partition door is broken & un-repaired. Also the bathroom is smelly & looks like unauthorized construction. Parking is 50M away & no assistance on the logistic of luggages between car park to hotel which is an uphill & tens of steps for access.

  • Reviewed: 23 April 2015

    • Leisure trip
    • Group

    I didn't have hot water either of the days I stayed there. The manager was incredibly unfriendly and called us stupid in Italian many times b/c my friend asked if he had green tea and we sat at a breakfast table that didn't have plates. The one that did was in the back and we did not notice it. That was the extent of the trouble we caused and what we got in return was unacceptable.

    The place is adorable, the location is superb.

  • Reviewed: 21 April 2016

    • Leisure trip
    • Couple

    Basic rooms and breakfast

    Great location and family run business

  • Reviewed: 14 April 2016

    • Leisure trip
    • Couple

    Location,the Hotel and the owner.

  • Reviewed: 12 April 2016

    • Leisure trip
    • Group

    Could not fault the Hotel Eden

    Best croissants I have tasted

  • Reviewed: 31 March 2016

    • Leisure trip
    • Family with older children

    Overpriced for the size of room

    Location and decoration

  • Reviewed: 21 September 2015

    • Leisure trip
    • Couple

    -

    THE OWNERS.

  • Reviewed: 19 September 2015

    • Leisure trip
    • Group

    The mattress was strange, falling to one side and the bathroom is quite old

    Hotel location is perfect and the atmosphere is very nice.

  • Reviewed: 15 September 2015

    • Leisure trip
    • Couple

    Very nice welcome and very helpful with navigating the coastal region. Location central and beautiful setting.

  • Reviewed: 28 August 2015

    • Leisure trip
    • Family with young children

    The owner is friendly, helpful and makes the best cappuccinos in all of Northern Italy.

  • Reviewed: 28 August 2015

    • Leisure trip
    • Family with older children

    I most liked the help, thoughtfulness and care of the owner. He goes out of his way to take care of his guests.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Couple

    Decor is dated. Wifi is slow.

    The Property gardens and location were beautiful. Location was great.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Couple

    The owner is a bit grumpy

    It was a good hotel. The location was amazing.

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    Your in the centre of everything

  • Reviewed: 12 July 2015

    • Business trip
    • Family with older children

    Parking is at the town parking it is not a major concern you just need to be aware that it is about 300m away from Hotel

    Location Value for money.

There are also 27 reviews without text. These impact the overall review score.

Showing 1 - 75

Browse Eden traveller photo gallery

Guests also reviewed these properties: