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Reviews of Hotel Eros 4 stars

Porto Levante 64, 90050 Vulcano, Italy

#3 of 10 hotels in Vulcano

Guests' Choice

Review score

Based on 226 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    9

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    7.2

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Showing 1 - 33

  • Reviewed: 22 September 2018

    8.3
    Very nice view of the volcano from the private beach, good...
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a bit of mold on the draperies and the room felt a little dated.

    Very nice view of the volcano from the private beach, good pool and very kind reception staff.

    Stayed in September 2018

  • Reviewed: 20 September 2018

    8.3
    Vulcano, a very interesting place to visit - Hotel Eros makes a good place for relaxing and discover
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    A hotel of that type should have a full restaurant. There were only pool snacks. And the leftovers rested for hours. You are not taken back to port at all times.

    Location, location, location. The beach right in front allows for perfect H2S-bubble-curtain watching by a snorkeller, at one point there actually is a gas-fountain. Breakfast was very good. The pool was very nice and clean. Our Room was just around the corner. Thdey have a huge roof garden with great views of Vulcano and Vulcaneko, I have no idea, how they use it, it was always deserted. You get picked up at the port.

    Stayed in September 2018

  • Reviewed: 4 September 2018

    10
    A perfect location for a relaxing g romantic getaway!! We will definitely be going back!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It was our 24th wedding anniversary and they brought us out a special plate at breakfast with roses and sweets! Super friendly staff and an amazing location!

    Stayed in September 2018

  • Reviewed: 3 September 2018

    9.6
    Ideal place to relax
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    The room could have been a little larger, a small gym would have been a plus. No complaints otherwise.

    Great location (right in the middle of two beaches, and by the thermal mud, also, super close to the village. The staff was very friendly, and the hotel had a very relaxing vibe overall.

    Stayed in August 2018

  • Reviewed: 3 August 2018

    10
    Walking distance from the port.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walking distance from the port. Warm and personal welcome, we received a private tour on the property after arrival. goBreakfast with great choice, fresh fruit, vegetables, scrambled (real)eggs and boiled ones. Very nicely decorated rooms, beautiful pool and garden with direct access through a gate to the spiaggia calda, with warm water and lots of bubbles from the fumaroles. Great restaurant reco from the front desk staff. Tip: watch the sunset from the sun terrace.

    Stayed in August 2018

  • Reviewed: 23 June 2018

    10
    Fabulous hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning is really noisy and switches on and off throughout the night.

    The hotel is in a fab location, beaches either side and a spectacular view of Vulcano. The reception staff were very helpful and spoke great English.

    Stayed in June 2018

  • Reviewed: 9 June 2018

    7.1
    Swimming pool and quietness.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are bit old fashion and the shower in the bathroom needs to be renew. You would expect bit more from the rooms considering it is a 4stars hotel.

    Swimming pool and quietness. People at the reception were extremely nice.

    Stayed in June 2018

  • Reviewed: 4 June 2018

    10
    Everything!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Our stay was too short :)

    Everything!! Location is perfect, directly at the sea, the solarium as well as the pool and pool area are great, spacious room (Junior suite), breakfast is good and on a lovely terrace, stuff is supportive and friendly and extraordinary endevored.

    Stayed in June 2018

  • Reviewed: 2 August 2017

    9.2
    Best hotel in vulcano
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    We were very badly welcomed by a specific employee. She did not give us any info saying that she was too busy and the check in took ages. However, another colleague really made it up and she was very nice. The nice colleague name is Stefania. A/C is too noisy. However, might be the issue in all hotels on the island

    No smell, very clean, large amenities, great pool with nice view, hotel close to the beach, nice breakfast, free snacka in the afternoon

    Stayed in July 2017

  • Reviewed: 30 July 2017

    7.9
    Worth the planes, trains, ferries and taxi mission to get there
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 9 nights

    My partner can't sleep in air conditioned rooms and heat at night was unbearable as little ventilation other than air-con

    Fabulous pool, fine breakfast, great service from the team

    Stayed in July 2017

  • Reviewed: 26 July 2017

    8.3
    The pool is lovely and we really enjoyed swimming here.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    One staff member we dealt with the most was a bit surly.

    The pool is lovely and we really enjoyed swimming here. Just stayed one night last minute and are please with what we got.

    Stayed in July 2017

  • Reviewed: 23 July 2017

    9.2
    Vulcano, nice discovery
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    NA

    If you want to have a natural spa area go to Vulcano. You have plenty of shops, bars, restaurants but don't expect something fancy. If you like to walk or ride, you are being served. Eros is one of the best hotels on the island and close to everything.

    Stayed in July 2017

  • Reviewed: 18 July 2017

    9.2
    Nice place on Vulcano island.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    The hotel was very nice, but the refreshing work would be useful.

    Very good hotel location, near harbor and town. There is a pool area and the hotel is right on the beach. Breakfast plentiful and with a large selection of products.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    4.2
    Disappointing, tired property.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    The staff at this property is extremely unprofessional and less than hospitable. The property is very dated and is NOT family friendly. Be aware that the restaurant is considered a "soft restaurant", they do not serve a full menu of food and are only open for an average of two hours- mid afternoon. The photos and descriptions on both this website and the hotels website are very misleading, though, the pool is as described. As an open-minded and well-traveled guest I would not recommend this property. Typically if a property is sub-par the staff can be a source of renewed faith however, this was not the case. Not only is the staff unprofessional in the way they approach you, they then completely ignore you when you approach them as they are busy having personal conversations on their cellular phones. There are many other properties on this small island within the same great proximity to the beaches that would be a better choice for the money, in fact- there is an excellent one situated directly on the black sand beach (spiagga delle sabbie nere) which has far nicer accommodations, location and staff for a comparable price (Les Sables noirs).

    The location and pool are the only redeeming qualities of this poorly managed property.

    Stayed in July 2017

  • Reviewed: 11 June 2017

    9.6
    A very pleasant hotel
    • Leisure trip
    • Couple
    • Economy Double Room With French Bed - Breakfast Excluded
    • Stayed 1 night
    • Submitted via mobile

    The English of the staff was not great. You will get by but better arrive with some prior knowledge of the island.

    The room was very comfortable. The hotel has a very nice pool and beach access. Breakfast buffet was good, too.

    Stayed in June 2017

  • Reviewed: 27 September 2018

    10
    The best place to stay on Vulcano.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No onsite restaurant for evening meals.

    The staff were amazing, the location perfect and the facilities first class.

    Stayed in September 2018

  • Reviewed: 20 August 2018

    9.6
    Near Town yet right on the beach!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Some decor a little dated

    On the beach and near the centre of town - a perfect location on Vulcano. Wonderful rooms, good breakfast and great service

    Stayed in August 2018

  • Reviewed: 23 July 2018

    8.8
    Location close to shops and restaurants, clean room, very friendly staff
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    None

    Nice hotel close to the shops and restaurants. Has its own pool and private beach. Decent breakfast, great staff.

    Stayed in July 2018

  • Reviewed: 18 June 2018

    9.6
    the placement was great, the view from room was amazing.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night

    the placement was great, the view from room was amazing.

    Stayed in May 2018

  • Reviewed: 11 June 2018

    10
    Amazing hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Perfect place

    Stayed in May 2018

  • Reviewed: 28 October 2017

    10
    A memorable experience.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Knowledge throughout Italy of ways of getting to Vulcano: train, ferry, timetables....

    Artistic sensitivity of manager, attentiveness of staff

    Stayed in October 2017

  • Reviewed: 18 October 2017

    8.8
    Nice staff, nice Sicilian details, god breakfast.
    • Leisure trip
    • Couple
    • Economy Double Room With French Bed - Breakfast Excluded
    • Stayed 1 night

    Nice staff, nice Sicilian details, god breakfast. Rooms at 10 meter from the beach.

    Stayed in October 2017

  • Reviewed: 10 July 2017

    7.5
    Fun.
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I don't have anything negative to say about my experience ther.

    Ambiance and proximity to beach and water

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    9.6
    The staff are so nice and helpful!
    • Leisure trip
    • Couple

    The breakfast is ok but not excellent. It must be linked to the fact that it is on an island, the logistic is not easy.

    The staff are so nice and helpful! The location is very good and direct view to the volcano from the swimming pool

  • Reviewed: 16 May 2016

    8.8
    Location of the hotel is perfect:
    • Leisure trip
    • Couple

    No (free) transport service to collect you from the harbour; we had experienced this service on Panarea and Stromboli and had expected it here as well.

    Location of the hotel is perfect: - between 2 beaches, with direct access to 1 beach - 10 minute walk from the harbour where the Hydrofoil arrives. - 10 minute walk from town center for bars and restaurants (and the famous mud pool) Staff was very friendly: we were leaving late in the afternoon, but could use the hotel facilities anyway. Beautiful well kept garden and swimming pool

  • Reviewed: 29 October 2015

    9.2
    Sweet hotel under the volcano, close to two beaches, but...
    • Leisure trip
    • Couple

    Some mozzies in the room (behind swamp) but the repellent was great, not one bite.

    Sweet hotel under the volcano, close to two beaches, but also far enough away from the sulfur baths that the smell was ok. Many cakes at breakfast.

  • Reviewed: 4 August 2015

    5.0
    staffs helped us the arrange transport to the Catania...
    • Leisure trip
    • Couple

    the hotel looks nothing like the pictures....building looks old and a bit tacky , definitely not 4 stars.

    staffs helped us the arrange transport to the Catania airport, that was very nice.

  • Reviewed: 22 June 2015

    10
    My friend and I booked Hotel Eros last minute and we were...
    • Leisure trip
    • Group

    My friend and I booked Hotel Eros last minute and we were more than impressed by the hotel, the staff and facilities. Upon reflection we can say that we picked the best hotel on the island. It's in the best location, it's exceptionally clean and the staff are fantastic. I never usually write reviews but this hotel is quite simply the best on Vulcano!

  • Reviewed: 9 May 2015

    10
    We would say the most outstanding thing about this hotel was...
    • Leisure trip
    • Couple

    Everything was perfect.

    We would say the most outstanding thing about this hotel was Lorenna,a wonderful hardworking young lady who looked after us so well from start to finish.Nothing was too much trouble,she even provided us with an early breakfast on the day we were leaving and a car to the port.Thank you so much for first class service.

  • Reviewed: 5 October 2015

    10
    Location was close to the port and shuttle available when...
    • Leisure trip
    • Group

    Location was close to the port and shuttle available when needed. Room and hotel were lovely. Excellent breakfast. No smell from nearby mudbath.

  • Reviewed: 7 September 2015

    5.8
    Good location in Vulcano
    • Leisure trip
    • Couple

    Old hotel, very busy room (just near the reception), noisy air conditioning.

    Good location in Vulcano

  • Reviewed: 6 September 2015

    7.5
    Pool, beach, close from the port.
    • Leisure trip
    • Couple

    No WiFi, can't control air conditioning, beverages in the fridge crazy expensives

    Pool, beach, close from the port.

  • Reviewed: 30 June 2015

    7.1
    facilities
    • Leisure trip
    • Couple

    fridge didn't well on hot days

    facilities

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