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Reviews of Etrusco Arezzo Hotel 4 stars

Via A. Fleming 39, 52100 Arezzo, Italy

#4 of 19 hotels in Arezzo

Guests' Choice

Review score

Based on 981 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 - 57

  • Reviewed: 11 May 2018

    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad smell of the room. Very different from the pictures on the home page. ( the pictures gave me the very clean impression)

    We could have freshly squeezed orange juice for breakfast.

    Stayed in May 2018

  • Reviewed: 8 August 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Wi-Fi is not good all the time. Fare from center. No pool.

    Free parking, good breakfast. Good value for money. Arezzo old town is fabulous and if you have car then this hotel is ok, for visiting this town.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to leave :(

    Most amazing breakfast and the friendliest staff that helped us get the best wine tasting experience in the area. Would only ever stay here the next time we visit arrezo.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator was under construction No humidity fan in bathroom

    Well located near main roads, modern hotel Parking lot directly in front of entrance Very friendly personnel especially at reception Nice, comfortable rooms with air conditioning Breakfast buffet with many choices Bathroom with all comfort & massage shower

    Stayed in July 2017

  • Reviewed: 21 May 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car park needs resurfacing

    They have made a big effort to improve a 1960s building and it is now comfortable and attractive inside. All staff courteous and friendly with good English spoken.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    • Business trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No choice for dinner . Their buffet offering for dinner was a let down in taste,variety,and presentation

    The bidet water pressure was too low. it was attended to and a new bidet faucet was installed

    Stayed in May 2017

  • Reviewed: 9 May 2017

    • Business trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cracked bathroom floor tiles Broken bathroom mirror Poor water pressure No soap or toiletries Dirty stained carpets in hallways Slow disfunctional lift No ala carte menu in restaurant

    The front of house staff (ladies) were excellent The restaurants and bar staff (men) reserved all the good service and smiles strictly to Italian natives

    Stayed in May 2017

  • Reviewed: 15 December 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    * restrooms without exhaust air fan * wifi not working well - not continuos and often quite slow

    * buffet dinner - good quality * room: good arrangement, furniture and good finishings * staff: very kind and helpful

    Stayed in December 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to be a little closer to city centre. Also could request different dishes at dinner, locals and business customers obviously knew this, but we were not offered choice.

    Upgraded to bigger room. Exceptionally helpful staff. Good fixed price buffet for dinner.

    Stayed in October 2016

  • Reviewed: 24 June 2016

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    No negatives!

    The hotel was very clean & comfortable. We arrived late (travelling with my elderly mother) & the staff were very helpful in ensuring that we had everything that we needed, including a lovely meal.

    Stayed in May 2016

  • Reviewed: 6 June 2018

    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    slightly hard materasses

    Very clean and spacious. Excellent breakfast..

    Stayed in June 2018

  • Reviewed: 5 June 2018

    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Far from the city center, breakfast is not well served (sunny eggs are impossible to get)

    Stayed in June 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and helpful staff

    Stayed in May 2018

  • Reviewed: 21 April 2018

    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet not replenished (9.am)Difficult to park (No visible signage for disabled parking)

    Stayed in April 2018

  • Reviewed: 27 February 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast and buffet dinner are awesome!

    Stayed in February 2018

  • Reviewed: 10 February 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The free parking located near the road.

    The breakfast

    Stayed in February 2018

  • Reviewed: 18 November 2017

    • Business trip
    • Group
    • Economy Double Room
    • Stayed 2 nights

    Hotel's equipment and furnishings a little bit old-dated.

    Comfortable bed, really kind personnel. Free parking.

    Stayed in November 2017

  • Reviewed: 18 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We didn't find the pillows particularly comfortable.

    Big comfy rooms. Great bed.

    Stayed in October 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location surroundings

    New furnitures, bed wide and very comfortable

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in July 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    LOCATION!!

    Great breakfast !!!

    Stayed in July 2017

  • Reviewed: 5 August 2017

    • Business trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff. Especially the reception lady that greeted me.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Business trip
    • Solo traveller
    • Economy Double Room
    • Stayed 2 nights

    Staff , restaurant and room all perfect :)

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast nice staff!

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    friendly people local knowledge good helpful

    Stayed in May 2017

  • Reviewed: 27 May 2017

    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't clean, hair in bed!!!!

    Stuff is great.

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The hotel is away from other restaurant choices and away from the historical sights.

    Nice modern hotel with a buffet dinner. Easy to park.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is in industrial district

    Very positive, as receptionist gave us a better room.

    Stayed in May 2017

  • Reviewed: 21 February 2017

    • With a pet
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Far from the centre (3 km)

    All was fine!

    Stayed in February 2017

  • Reviewed: 19 December 2016

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly and helpful staff.

    Stayed in December 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Buffet excellent

    Stayed in September 2016

  • Reviewed: 5 October 2016

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, a bit out of town , nothing around hotel

    Room was very good, staff great especially ladies at front desk, breakfast good

    Stayed in October 2016

  • Reviewed: 22 September 2016

    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights

    Your front Desk Staff

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything.

    Stayed in August 2016

  • Reviewed: 26 August 2016

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful ladies at the reception desk.Very good breakfast. Nice room.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great.

    Staff was very accomadati get and helpful.

    Stayed in July 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Variety of breakfast is very limited,nothing to eat for vegetarian people.

    Stayed in July 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff were especially in tuned to the quirks of the international traveler, especially the Americans....

    Stayed in August 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    Pictures of the hotel are better than reality

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    • Business trip
    • Group

    The staff was extriemly friendly and helpful before and throughout the stay (especially Ms. Alessia). Thank you indeed! Good location, Clean rooms. Rich breakfast

  • Reviewed: 21 January 2016

    • Leisure trip
    • Couple

    Not really walking distance from the old town centre. Otherwise no minuses.

    The waiter at dinner was very friendly and helpful. We could park the car right outside. Very comfortable. Staff all spoke good English.

  • Reviewed: 1 October 2015

    • Leisure trip
    • Family with older children

    Internet was annoying, iPhones nearly impossible to get on to it and you constantly had to log back on with laptops and iPads.

    Free parking, beautiful clean comfortable rooms. Food and drink at the restaurant was great value for money.

  • Reviewed: 10 September 2015

    • Leisure trip
    • Couple

    We were extremely satisfied with this hotel Room was comfortable and clean, bed was good, but most importantly was the attention, service and care that the personal had, especially Roxana at the front desk, she is exceptional

  • Reviewed: 22 June 2015

    • Leisure trip
    • Couple

    The hotal is a little out of the way, and right next to a petrol station, with not a not of restaurants/shops nearby. You really needed a car to go from the hotel to other places.

    The staff were very helpful. The rooms were modern clean and spacious, and we got great value for money.

  • Reviewed: 21 June 2015

    • Leisure trip
    • Family with older children

    WIFI requires ridiculous login with numerous sheets of paper handed out at Reception, lasting 5 hours. A total waste of time for guests.

    Good rooms with well insulated windows for sound. Comfortable bed and elegant room. WIFI is management's idiocy !

  • Reviewed: 9 June 2015

    • Leisure trip
    • Couple

    The air con struggles with high temperatures. You can always en the window though.

    Arezzo has a beautiful old centre with great restaurants and even better gelato.

  • Reviewed: 14 February 2016

    • Leisure trip
    • Couple

    Room maintenance a little slack.

    Friendly, helpful staff. Excellent buffet dinner.

  • Reviewed: 1 February 2016

    • Family with older children

    The breakfast

    quite place

  • Reviewed: 11 October 2015

    • Leisure trip
    • Couple

    Breakfast very goog Stuff great

    Location it is far from the old city No bars or resturants Area not nice

  • Reviewed: 8 September 2015

    • Couple

    the staff at the reception Washington extremely nice and helpful

  • Reviewed: 30 August 2015

    • Business trip
    • Solo traveller

    Your not near anything or no views

    Spacious american style hotel high rise...generic but solid

  • Reviewed: 16 August 2015

    • Leisure trip
    • Family with older children

    Friendly personnel

  • Reviewed: 10 August 2015

    • Leisure trip
    • Couple

    Room was not as clean as it should have been.

    Rosie's at the desk was amazingly helpful - five star

  • Reviewed: 25 June 2015

    • Leisure trip
    • Couple

    The welcoming from a lovely staff on reception, giving lots of information and help.

  • Reviewed: 23 June 2015

    • Business trip
    • Solo traveller

    Entrance

    Nice rooms

  • Reviewed: 2 June 2015

    • Leisure trip
    • Couple

    The wifi was unreliable

    The friendliness of the staff

  • Reviewed: 12 April 2015

    • Leisure trip
    • Couple

    Excellent friendly staff.

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 57

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