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Reviews of Europa Stabia Hotel 4 stars

Viale Delle Terme, 80053 Castellammare di Stabia, Italy

#8 of 16 hotels in Castellammare di Stabia

Guests' Choice

Review score

Based on 139 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    7.3

  • Facilities

    7.9

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    7.1

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Showing 1 - 26

  • Reviewed: 23 June 2018

    5.0
    The staff is really friendly and helpful.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Mountain View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Hotel location is very hard to find. The room is old and outdated . Breakfast is very poor . THEY CHARGED US €15 PER DAY FOR PARKING!!!

    The staff is really friendly and helpful.

    Stayed in June 2018

  • Reviewed: 16 August 2017

    9.2
    Hotel that makes you feel at home
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is located at a 15 min walk from the beach but you need to take a road with no sidewalk that looked a little dangerous. The pool isn't too big, but clean.

    The staff was fantastic. The property is very nice, I tried the tennis court and the lounge outside. The views from the room were great.

    Stayed in August 2017

  • Reviewed: 30 June 2017

    3.8
    SOME of the staff were friendly, some were outright rude.
    • Leisure trip
    • People with friends
    • Standard Double Room with Mountain View and Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Where to begin. Air conditioner in room didn't work. Miserable trying to sleep. Food was bland and over-priced. Worst cup of coffee I've ever had. Pool full of dead bugs. Pool deck crawling with ants. Pool lounge chairs broken. On day of arrival, hotel was hosting a young boys BDay party. Screaming boys everywhere. Not relaxing. We put a do not disturb sign on door, but maid entered any way. They nickel and dime you for towels, shuttle rides, etc. stay in Sorrento! Much nicer.

    SOME of the staff were friendly, some were outright rude. The bath tub was nice and the seating area in front of the lobby. Pool needs major upgrade

    Stayed in June 2017

  • Reviewed: 22 May 2017

    7.1
    Nice Hotel, Friendly People But Frustrating Entrance Gates And An Ugly View Of An Abandoned Building
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Half of the property overlooks a huge, ugly abandoned building that dominates your view. Hotel is also hard to find: Google Maps brings you through a back entrance, past lots of garbage in the streets. Staff told me to use front driveway but there was nobody there to open the gate and we were just sitting there frustrated. Once out of the property, it was very hard and annoying to find the road into town--no signs.

    Extremely friendly owner and staff. Nice room. Attractive hotel, nice grounds.

    Stayed in April 2017

  • Reviewed: 14 April 2017

    10
    Great Stay
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View and Balcony
    • Stayed 2 nights

    Staff were friendly and welcoming -went the extra mile to make the stay enjoyable and to ensure that we knew how to use local transport. Food was good and plentiful. Great location for Vesuvius and Pompeii, as well as onward travel to Agerola and Amalfi. Didn't have time to visit local Roman ruins which are a worthy attraction in themselves. Would definitely visit again!

    Stayed in March 2017

  • Reviewed: 6 February 2017

    10
    Our Home away from Home x
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Mountain View and Balcony
    • Stayed 5 nights

    We love returning home to the Hotel Europa and always receive a warm welcome from Francesco, Francesca and the staff. We shall be back in a few months for our next visit.

    Stayed in February 2017

  • Reviewed: 31 January 2017

    8.8
    Very nice hotel
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    As the hotel is located on the hill is quite useful to have a car, unless you like trekking this might be another extra feature not mentioned lovely views.

    Staff and atmosphere at the hotel was great! Nice deco & fresh flowers along the corridors and lounges. I would like to go back there in the summer.

    Stayed in January 2017

  • Reviewed: 19 September 2016

    9.6
    Definitely stay there again
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View and Balcony
    • Stayed 7 nights

    Only a very minor niggle, but the bar staff were a little bit slow.....

    A really friendly family-run hotel. Room perfect, nice pool, all the staff welcoming. Short train ride to Naples or Sorrento

    Stayed in August 2016

  • Reviewed: 26 August 2016

    5.0
    The pool area was great, perfect size and great pool when...
    • Leisure trip
    • Group
    • Standard Double Room with Mountain View and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We didn't like the fact that we couldn't pay for drinks or food there and then, we had to pay when we left for the total of everything so we always felt on edge about what we wanted to buy incase we went over our budget.

    The pool area was great, perfect size and great pool when not too busy

    Stayed in August 2016

  • Reviewed: 29 July 2016

    8.8
    All members of the staff are so kind and helpfull and give...
    • Leisure trip
    • Family with older children
    • Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The area around the hotel is such a pity.Let's hope that son there wil be plans for the renovation of the Therme and the deserted hotel nextdoor.

    All members of the staff are so kind and helpfull and give real good advise.The hotel and facilities are very well maintained.

    Stayed in July 2016

  • Reviewed: 8 October 2017

    6.3
    Extra large bathroom
    • Leisure trip
    • Couple
    • Standard Double Room with Mountain View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very basic breakfast.

    Extra large bathroom

    Stayed in October 2017

  • Reviewed: 15 July 2017

    6.7
    The gardens, the firm bed, the size of the room & the...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View and Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The coffee & the derelict building adjacent to the hotel.

    The gardens, the firm bed, the size of the room & the nice balcony.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    10
    An unexpected slice of luxury
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 7 nights

    Francesco and the team were brilliant - friendly, helpful and always smiling! We felt like family.

    Stayed in July 2017

  • Reviewed: 23 June 2017

    10
    Very helpful staff
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff was excellent

    Stayed in June 2017

  • Reviewed: 17 November 2016

    7.5
    on booking was listed as payable on site but they debiteed...
    • Leisure trip
    • Group
    • Standard Double Room with Mountain View and Balcony
    • Stayed 1 night

    on booking was listed as payable on site but they debiteed the card !

    Stayed in November 2016

  • Reviewed: 10 November 2016

    9.6
    Lovely Hotel...
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 1 night

    A little hard to get to by car but not a problem

    Excellent hotel, with great staff, nice distance from the main town, quite.

    Stayed in October 2016

  • Reviewed: 15 September 2016

    10
    Lovely hotel - staff make it even better
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 4 nights

    Food was quite basic but adequate

    The staff couldn't do any more to help

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 January 2016

    7.9
    Very friendly staff
    • Business trip
    • Solo traveller

    Rooms are old fashioned and not very welcoming. As with all Italy the signs are misleading. It took a while to find hotel and its outlook was of an old run down building which was unappealing!

    Very friendly staff

  • Reviewed: 28 October 2015

    4.2
    The people were very nice and tried to make everything right.
    • Leisure trip
    • Couple

    The hotel was in the middle of all abandand buildings. Because of that it was not a pretty site. The bathroom was dark and they tried to right it but they installed a light fixture that also left the room dark. Because of all the abandand buildings it felt like the Bates hotel.

    The people were very nice and tried to make everything right. The food was good.

  • Reviewed: 20 August 2015

    8.8
    Very friendly welcoming hotel with lovely staff, fantastic...
    • Leisure trip
    • Family with older children

    The area is run down, but good value for money for the area.

    Very friendly welcoming hotel with lovely staff, fantastic food and good overall facilities

  • Reviewed: 11 August 2015

    9.2
    The staff and owner were very welcoming and made every...
    • Leisure trip
    • Solo traveller

    The staff and owner were very welcoming and made every effort to make my stay enjoyable. They went above-and-beyond. I had a wonderful stay here and will come back.

  • Reviewed: 9 August 2015

    10
    The hotel was a pleasant place to relax, especially so due...
    • Leisure trip
    • Family with older children

    The hotel was a pleasant place to relax, especially so due to the large pool and abundant sunbeds. What makes this hotel so special is the owner, Francesco, and his willingness to do anything for his guests. He instills this passion for his hotel in all his staff. He is always on hand to greet you, answer any questions and help in any way possible to make your stay as enjoyable as possible. He is genuinely the nicest man we have ever met! Would definitely recommend this hotel!

  • Reviewed: 8 July 2015

    8.3
    We enjoyed the cleanliness, security and facilities offered...
    • Leisure trip
    • Family with young children

    Had odd experiences with staff, such as manager whose manner was a bit overbearing and condescending, thinly veiled behind a veneer of helpfulness. The only other negatives were (1) no hot water for most of the first day we were there, and (2) staff really pushes their own food and services, upselling all the time. eg. We were told we would not find any restaurants open in town on Sunday night but in fact found many and had a lovely time as the area was very lively and full of locals. One more thing: worst coffee I have ever had anywhere, in any country! Truly undrinkable, which is not good in the morning!

    We enjoyed the cleanliness, security and facilities offered by the hotel, including the pool. Lovely poolside, many areas to sit and relax, and since there are cameras and secure gates everywhere, you feel very safe. Lovely views from balcony, too. Comfortable beds, nice to have breakfast served on premises.

  • Reviewed: 6 July 2015

    10
    We were made to feel like we are the only guests in the...
    • Leisure trip
    • Couple

    all great

    We were made to feel like we are the only guests in the hotel. This hotel just did everything right, the staffs work just brilliant every one of them.we love the pool the outdoor dining area and the view of Etna in our room!

  • Reviewed: 31 May 2015

    7.1
    The hotel itself was nice and the manager and reception...
    • Leisure trip
    • Family with young children

    The location is set amongst lots of derelict buildings and hotels. Not nice at all. The breakfast was served at 7.30 but not replenished so if you went after 8am you got cold coffee, watered down juice, cereal with no milk and a maybe a croissant.

    The hotel itself was nice and the manager and reception staff were very friendly and helpful.

  • Reviewed: 23 May 2015

    9.6
    The personal Welcome from the owner Francsesco was fantastic...
    • Leisure trip
    • Solo traveller

    Only the weather to bloody Hot.

    The personal Welcome from the owner Francsesco was fantastic . Any problems dealt with straight away I will return with my family again soon .

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 26

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