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Reviews of Starhotels Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Viale P. Pietramellara 51, 40121 Bologna, Italy

#20 of 104 hotels in Bologna

Guests' Choice

Review Score

Based on 2528 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.4

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Location was perfect Staff excellent Room v comfortable cleanliness excellent Breakfast fabulous!

    Stayed in September 2025

  • Reviewed: September 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    The quality of the breakfast was dissapointing, especially for the price and the multiple options in near vicinity. The tap in the bathtub needs to be changed, since it is broken and not working properly.

    Location (2-3 minutes on foot from Central Station) and staff were great. Family room was good size, a bit on the tight side, when the sofa is set up for sleeping but fully ok for a short stay.

    Stayed in August 2025

  • Reviewed: September 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Chosen to be close to train station as travelling around Italy , nice bar and breakfast area, staff were polite and helpful , decor in room slightly dated but rooms very clean . Had a slight issue the second day with plumbing in our boys bathroom flooding and within 30 minutes were moved to a superior suite on first floor and that was lovely and refurbished

    Stayed in September 2025

  • Reviewed: September 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Across from the train station. Lots of places to eat and within walking distance to the city center.

    Stayed in August 2025

  • Reviewed: September 5, 2025

    8.0
    Great location, usual large homogenous chain hotel does what u need it to.
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    Asked if I wanted to pay a 'tip' to staff at checkout. this is really unusual and I'd not been asked before. This is not right.

    great location for station, 20 min walk into centre

    Stayed in September 2025

  • Reviewed: September 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Connecting
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in September 2025

  • Reviewed: September 4, 2025

    10
    Location, cleanliness and staff all fantastic.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Spotlessly clean

    Stayed in August 2025

  • Reviewed: September 3, 2025

    10
    What little time we had was excellent and I’m presently looking to go back for long weekend
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was great as right across the road from rail station.

    Only there for 1 night but staff were very professional all lovely.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    9.0
    Perfect location for entering the old city center, when arriving with a car - and not allowed to drive in the city cente
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff in reception. Room facilities. The beds were good. Fine breakfast.

    Stayed in September 2025

  • Reviewed: September 1, 2025

    9.0
    Great stay!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    It is a bit dated, but not worn, so still okay

    Super location and spacious family room with bath tub! The sofa bed was also very good.

    Stayed in September 2025

  • Reviewed: September 1, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    I liked absolutely everything about this hotel. It is perfect in every aspect. 😍

    Stayed in August 2025

  • Reviewed: September 1, 2025

    9.0
    Convenient and well-located stay for exploring Bologna
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The breakfast area was very busy, but this is to be expected in a hotel of this size. More gluten free options for breakfast would've been nice. The ceiling in the entrance to the room was odd, as you could see the ducting in some areas through the panelling.

    The location of this hotel is very convenient and we really enjoyed our stay. The room was spacious and very comfortable. We especially appreciated the double windows for the road noise - the room was very quiet, even though it faced the street.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    10
    Everything was great!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Everything was great!

    Stayed in July 2025

  • Reviewed: September 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, cleanliness, style, great breakfast.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    Great location lovely family room
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Toilets in the basement were a bit whiffy and didn’t look like they were cleaned regularly . Maybe they aren’t used much ?

    Perfect location for the train station Lovely big family room

    Stayed in August 2025

  • Reviewed: August 29, 2025

    10
    Perfect short city stay
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location, immediately opposite the train station and only 10 minute walk to the old town. Station area felt safe which was important as we travelled with children. Staff were all delightful and helpful. Family room was large, comfortable and clean with great amenities. Really pleased with our stay.

    Stayed in August 2025

  • Reviewed: August 29, 2025

    9.0
    Great place and highly recommended
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was ok and can improve a bit but more as an opportunity, also would suggest to add charging stations at the parking garage

    Great place and good value, good location and the room was comfy and spacious

    Stayed in August 2025

  • Reviewed: August 29, 2025

    10
    Our stay was too short. Next time need to return for more days...
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    I was very impressed with the hotel. The room was spacious and nicely designed. Great attention to every detail is evident in all amenities and services. It is welcoming and very comfortable. The location is great, right in front of Bologna Centrale train station. The lobby has convenient sitting areas and convenient access to the conference center. The reception staff were very attentive. There is a security guard keeping watch at all times. And there was a great breakfast in a spacious dining room.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    10
    Lovely, clean, convenient - I will keep this hotel brand in mind for future stays
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not probably the properties fault but due to poor cellular connection while booking (and we booked urgently as our train was canceled and we were stranded) I got charged 3 times for the room and to date only one of the 3 has been refunded. Otherwise no complaints.

    Beautiful, clean and friendly. Rooms were spacious. Directly across from the train station - quality was completely unexpected for 2 lost travelers late at night so close to trains and for the price. It was amazing.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything. From the minute we walked to check in to the minute we walked to check out. The hotel looked and smelled fresh and clean. The staff was professional and courteous. The rooms are large and clean. The snack packets were a nice touch. The location in Bologna for a train travelers is perfect. We will definitely will stay at your properties again.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    9.0
    A perfect day in Bologna
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    None from me

    Perfectly located by the train station, nice clean rooms. And I was lucky to get an early check-in too. Good breakfast and gym facilities on top of that. Great staff

    Stayed in August 2025

  • Reviewed: August 26, 2025

    8.0
    Lovely Hotel , rooms were available early , excellent location.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    TV - No service / Satellite issues Reception Staff - Tedious No safe outside area designated for smoking, had stand outside front. No Swimming facility although information said swimming facility in Fitness area

    Room - Excellent Location - Perfect Breakfast- Excellent Breakfast Staff - Excellent

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Please see other review I wrote
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Please see other review I wrote

    Please see my other review both stays were excellent

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Our stay was comfortable and clean and I would stay again thank you
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only the toaster was quite dangerous. It was a faff and the metal claw things to hold the toast fell out

    How clean it was The reception staff were friendly and helpful. The porters were helpful taking our cases to our room Breakfast was good Very close to train station and the main square

    Stayed in August 2025

Showing 1 - 25

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