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Reviews of Starhotels Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Viale P. Pietramellara 51, 40121 Bologna, Italy

#20 of 105 hotels in Bologna

Guests' Choice

Review Score

Based on 2163 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hospitality excellent. Very clean

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Great location
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights

    The location is great if you plan to use the train station which connects to other Italian cities. The station also has a direct train link to the Bologna Airport. The hotel room is as expected for a quality hotel. The breakfast is wonderful with a large buffet offering a wide variety of hot and cold dishes. Happy hour in the lobby is also good value with lovely nibbles to accompany drinks. I liked that I could open the window to get fresh air.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Good location , easy to find , near by landmark
    • Leisure trip
    • Travelers with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot air comdition

    Good location, Opposite Bologna Centrale train station

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    gym needs an update of the instrument

    very beautiful view of the window room is spacious and clean very comfortable

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    Location

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was excellent in every way

    Clean, modern, comfortable. The staff were attentive and very helpful. Located right next to the train station and easy to get a cab at any time of day.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Nice hotel with outstanding breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is a bit small; we struggled to have 2 check-in luggage opened at the same time. Electric system seems wierd; the wall lamps next to the bed couldn’t be switched off completely, we ended up loosening the light bulb. There is a switch next to the pillow which shuts off all electrical supply in the room; without knowing that, we didn’t get our phones charged overnight. It would be great if there are more power sockets in the room.

    Room was clean, bathroom was quite large, breakfast was outstanding, parking was convenient though a bit pricey.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Perfect base for rail travel through Bologna
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good hotel that could not be convenient to Bologna Centrale station, which is directly across the street.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very nice and a clear recommendation!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was chaotic during the weekend. Missing items on the buffet and the room seemed over crowded.

    Very good and friendly staff. Perfectly location for a weekend trip. Nice and clean De Luxe room.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Great stay for train journeys
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing. It has everything we needed.

    Great location if you are using bologna for visiting other cities via train. Little bit of walking needed for the center of bologna but it is a joyful walk. Night walk can be a bit worrying due to suspicious looking people but they were not a problem at all. Room was big enough for 4 of us. Complimentary coffee and water was pretty good. Pro tip: don't make the mistake we did and eat anything nearby. Walk to center of bologna for food. Or go inside the station and try the kiosk there. Hotel reception was great for explaining everything. Ask them local places to go for food for dine dining or budget Bologna is a very lively student city I wish I could have studied when I was young.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Great location, great service
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, short and nice walk to centro historico. Helpful and great service. Relaxing and clean.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    A lovely stay in a great city.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was too hot and I couldn’t adjust the aire conditioning.

    The breakfast was very good. Very close to the train station. Staff were excellent. I ate dinner in the restaurant. The service / meal was superb.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    We will come again :-)
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Third time to book a room here, room upgraded at check-in, great staff, location in front of central railway station. Well positioned, everything we needed in a big, very clean and quiet room, very diversified breakfast, enjoyed dinner at hotel's restaurant. Close to shopping area, reachable by foot.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Does not have an open space area.

    Great location especially if you need train to travel. Also great nearby restaurants and facilities.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    really nice - lovely staff and lovely room.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    the entrance to the parking. Kind of tight

    straight across from the train station which was perfect for us to get to Rome the next day. The room was massive and you could hold a ceilidh in the walk in wardrobe

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Retro style

    Location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Exterior and street need clean up

    Lovely decor Good size room

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Fabulous location very well located by the train station and a half hour walk from the Piazza Maggiore.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Right opposite the train station so some luxury after a long journey!

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Service

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Excellent value
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower over the bath splashed everywhere. The bed could have been a bit softer for our taste.

    Great location, staff helped us book a restaurant, room was spacious and very clean, good facilities especially the lounge and bar areas. We got a free little Easter cake in our room as we were there over the Easter holiday which was a nice surprise.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night

    beds could have been a bit more comfy

    dinner

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Lovely and convenient
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough coffee pods!

    Great location for travellers arriving by train. Easy 10 min walk into main city square. Comfortable quiet hotel room with everything you need. Good breakfast.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Decent hotel in a great location
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    You can tell it's a very old hotel. The towel bars in our toilet were loose and fell off twice when wiping our hands on the towel that was hanging on the bar. The wooden furniture in the room was probably from the 90s so the whole decor felt very dated.

    Very centrally located right opposite Bologna Centrale and a short 10-15 min walk any where towards town. Staff were very friendly and helpful. Breakfast was decently priced and sumptuous enough for the price.€15 per adult and kids eat for free. Room was spacious, tidy and clean.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Super helpful and convenient
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location was amazing, right opposite the central train station

    Stayed in March 2024

Showing 1 - 25

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