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Reviews of Hotel Flory 2 stars

Via Luigi Bozzo 3, 16038 Santa Margherita Ligure, Italy

#21 of 23 hotels in Santa Margherita Ligure

Guests' Choice

Review score

Based on 329 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.4

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    9.1

  • Value for money

    7.5

  • Free WiFi

    7.1

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Showing 1 - 69

  • Reviewed: 3 October 2018

    8.3
    The staff was very friendly.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was ok, but not super comfortable.

    The staff was very friendly. Breakfast was nice. The cappuccinos in the morning were excellent. Good location.

    Stayed in October 2018

  • Reviewed: 30 September 2018

    7.9
    Its a 2* hotel so was reasonable value! David and Julie from England
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Two single mattresses on a double bed, not comfy! Room 20

    The breakfast was great, especially choc/banana cake. Lovely couple that run it, nice staff too

    Stayed in September 2018

  • Reviewed: 30 August 2018

    8.8
    Comfortable room and very helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Staff were very friendly and helpful. Breakfast is continental style and also includes some lovely homemade cakes. The hotel is short walk from the sea front and the town is an excellent base for visiting Portofino by boat.

    Stayed in August 2018

  • Reviewed: 3 August 2018

    5.4
    First of all, the young owner didn’t speak English very well...
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    First of all, the young owner didn’t speak English very well so we had a hard time communicating. Secondly and most importantly the air conditioning did not operate during 11 pm and 8 am. We had to endure a hot stifling room during a heat wave and couldn’t sleep as we were on the to floor. We asked the owner the second night to please keep it on for us. It was never turned on. Given the high cost of the room and high cost of parking (20 Euros per day), the air conditioner should have been left on to keep guests comfortable. I would not recommend this hotel unless you’re not bothered by heat and poor air quality.

    Stayed in August 2018

  • Reviewed: 25 July 2018

    8.8
    Beautiful staff and nice breakfasts in a good location - 10...
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful staff and nice breakfasts in a good location - 10 mins walk to the main square. Staff were so helpful with info and very kind. Even carried my bags to my room for me which I appreciated. It’s a basic room but clean - including the bathroom!!! They also do housekeeping daily which is nice.

    Stayed in July 2018

  • Reviewed: 22 June 2018

    10
    Nice place
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing special, maybe the fact that there is no free parking and only 2 places with 20eur/per day

    Location, quit, nice breakfast, very close to COOP supermarket, 10 minutes walk to center and Boat tickets

    Stayed in June 2018

  • Reviewed: 3 June 2018

    6.3
    1 point for good location, 1 for nice breakfast, 0 points room and bathroom - disappointing place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room we stayed in (next entrance to the reception, ground floor, with a large patio) was dark and dingy, we had to put the light on in the morning on a nice sunny day even with the curtains and patio doors open. Rooms on the 1st and 2nd floor get much more sun, so they are probably much nicer. The room had very bad and dated décor, so not up to Santa Margherita’s standards. The bed was lumpy and uncomfortable, with disgusting scratchy woolly blankets on top of sheets. We were very cold at night despite using 2 blankets. The bathroom is ridiculously designed, with a toilet facing a wall, so close to the wall that you actually touch it with your nose when sitting on the loo. If you sit sideways the toilet seat moves and you nearly fall off. You have to wait for ages for the hot water to come on in the shower. The soap provided is so sticky that you cannot rise it off your hands. All in all a very disappointing stay which we will not repeat and not recommend. And despite being the worse accommodation on our travels around Italy (out of 6 accommodations) it was the most expensive which added to the disappointment.

    Good location, nice tasty breakfast, pleasant owners and staff.

    Stayed in May 2018

  • Reviewed: 2 June 2018

    10
    Hotel worth visiting...💐
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We were treated so kindly and also given really good information about everything. ..We do recommend this for everyone visiting Santa Margerita Ligure👍🌻

    Stayed in May 2018

  • Reviewed: 28 October 2017

    8.8
    Very good for 2 days. Good value for money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    High parking fee but but that is expected right next to Monaco

    Good location, clean, good value for money. One of the best if not best place I stayed through booking.com

    Stayed in October 2017

  • Reviewed: 25 September 2017

    5.4
    Unfortunately I selected a room with shared bathroom by...
    • Leisure trip
    • Couple
    • Economy Triple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately I selected a room with shared bathroom by mistake. Door open by itself if you don't lock it, in order to go to bathroom. Or you have to go to bathroom with your key....

    Stayed in September 2017

  • Reviewed: 21 September 2017

    6.7
    Curate's Egg. ie good in parts.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    We were charged in £UK from our credit card without giving us the option for euros. This added about £25 on to an already high charge. Cramped bathroom. Sharing the patio with very noisy and heavy-smoking next door neighbours.

    Excellent staff. Very clean. Good breakfast.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    7.5
    The service was great, and it the location was quiet, away...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a little dated, although given the expense of some hotels in the area, it's reasonable. Parking a little overpriced but good there is the option regardless.

    The service was great, and it the location was quiet, away from the main hub.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    9.2
    The location and the service.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 6 nights
    • Submitted via mobile

    No air conditioning and the bathroom is tiny. They really need to invest in air conditioners to cool the room, it's beyond hot in the summer!

    The location and the service. Great garden/patio to enjoy a wine in the evening.... and to cool down de to lack of air conditioning in the room. Great breakfast and the owners are super friendly. Amazing place, let down with lack of air con.

    Stayed in August 2017

  • Reviewed: 2 July 2017

    9.2
    A great weeks holiday at Hotel Flory
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Nothing

    The staff where very helpful and supportive in giving us local information about restaurants, local attractions and local services. There was a great deal of choice at breakfast and the home made cakes were lovely. The location was in the center of town and it was in a lovely quite setting. The owners made my wife and I feel very comfortable and we would certainly stay there again.

    Stayed in June 2017

  • Reviewed: 16 June 2017

    3.8
    Do not stay here!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like a single thing: the woman owner seemed nice, but when I complained, she turned into a very rude person.The location is not great. There is only paid private parking (€20,-). The room smelled. The free WiFi didn't work.

    Nothing

    Stayed in June 2017

  • Reviewed: 4 May 2017

    8.3
    Very helpful and smiling staff with good reccommendations.
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and smiling staff with good reccommendations. They informed us up front about the private bathroom outside of the room and gave the possibility to cancel the booking if we do not like ( which is by the way not an inconvenience )The room was cold and on our request they made ready and working an extra heater when we were back from the dinner.

    Stayed in April 2017

  • Reviewed: 28 September 2018

    9.2
    Pleasant, good value, small hotel
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 1 night

    Very comfortable hotel, staff most friendly and helpful, good value, lovely breakfast

    Stayed in September 2018

  • Reviewed: 26 September 2018

    7.9
    Friendly and helpful stay
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Too many stairs

    Very friendly helpful staff

    Stayed in September 2018

  • Reviewed: 18 September 2018

    7.1
    normal
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night

    l'absence de parking

    L'acueil

    Stayed in September 2018

  • Reviewed: 8 September 2018

    10
    Great place!
    • Leisure trip
    • Solo traveller
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great place!

    Stayed in August 2018

  • Reviewed: 31 August 2018

    7.5
    Great place for a short stay if you do not want to spend too much
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit old...

    Staff is very helpful and gentle. The hotel is very well located.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    9.6
    Veey friendly staff, very good location, eco-friendly items...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Veey friendly staff, very good location, eco-friendly items on breakfast

    Stayed in July 2018

  • Reviewed: 31 July 2018

    6.3
    pobre custo/beneficio
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    caro

    local

    Stayed in July 2018

  • Reviewed: 27 July 2018

    7.5
    The breakfast and the staff are great!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were not so comfy.

    The breakfast and the staff are great!

    Stayed in July 2018

  • Reviewed: 9 July 2018

    9.6
    Very nice setting, good location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    AC could have been cooler.

    Very nice setting, good location. Rooms are clean. Breakfast is superb!

    Stayed in July 2018

  • Reviewed: 23 June 2018

    8.8
    Run by a very friendly couple.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Run by a very friendly couple. Great value for money in an expensive part of Italy

    Stayed in June 2018

  • Reviewed: 11 June 2018

    9.6
    The rooms are very clean the staff very friendly amd...
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The coffee

    The rooms are very clean the staff very friendly amd helpfull... would recommend without hesitation... so close to everything....

    Stayed in June 2018

  • Reviewed: 6 September 2017

    9.2
    Nice place close to center
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Maybe little bit overpriced

    Very good location, friendly stuff, possibility to use terrace.

    Stayed in August 2017

  • Reviewed: 12 August 2017

    8.3
    It was a basic tourist hotel that is perfectly adequate for a simple stay.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Hot rooms

    Nice breakfast

    Stayed in August 2017

  • Reviewed: 3 August 2017

    5.0
    Location;
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights

    No Air Conditioning, Old furniture

    Location; Friendly staff

    Stayed in July 2017

  • Reviewed: 22 July 2017

    6.7
    Very nice location, close to restaurants, shops and beach. The room was small.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Small room

    Location

    Stayed in July 2017

  • Reviewed: 16 July 2017

    7.9
    Good Stay and the room was good.
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night

    A little noisy in early mornings and no block out curtains.

    The host was lovely and the room was comfortable and nice.

    Stayed in July 2017

  • Reviewed: 13 July 2017

    8.3
    Great staff!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    To much expensive, small room without air conditioner.

    Great staff! Really helpful! Good breakfest.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    7.9
    The staff were really nice and helpful.
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    the WiFi was poor. I could say I had not covrage at my room.

    The staff were really nice and helpful.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    8.3
    The staff was very nice and helpful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff was very nice and helpful

    Stayed in June 2017

  • Reviewed: 17 June 2017

    10
    Flowers around!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    To have AC system in the room

    Flowers around!

    Stayed in June 2017

  • Reviewed: 6 June 2017

    8.3
    Nice owners.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bathroom was a bit cramped.

    Nice owners. Good location being short walk to own centre.

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 April 2016

    9.2
    The staff was very friendly.
    • Leisure trip
    • Solo traveller

    The wifi was very poor and stopped working altogether eventually.

    The staff was very friendly. The location was very quiet. I had a small room with a shared bathroom, but it was all I needed!

  • Reviewed: 8 October 2015

    8.3
    Friendly, helpful staff, English spoken, easy walk to town...
    • Leisure trip
    • Solo traveller

    Friendly, helpful staff, English spoken, easy walk to town and waterfront, good feel about the whole place. As a solo female traveller felt very safe, no concerns walking to & from hotel any time of day/night. Excellent cleanliness

  • Reviewed: 23 September 2015

    8.3
    Owners were delightful and accommodating.
    • Leisure trip
    • Family with older children

    Only negative were the restaurant recommendations. They were mediocre at best. Got the feeling that the owners didn't get out much.

    Owners were delightful and accommodating. She speaks English he, covering at night, struggles. He tries and manages to communicate. Comfortable room for me and my two granddaughters. Not and elegant place but still nice. The rooftop garden provides lovely views. Restaurants in area tend to be touristy. Selected San Margherita because of proximity to Cinque Terre.

  • Reviewed: 10 September 2015

    8.3
    We literally booked 10 minutes before arrivingby car in S.
    • Leisure trip
    • Couple

    Just one thing, wi-fi was poor.

    We literally booked 10 minutes before arrivingby car in S.ta Margherita and the room was ready to go. The hosts were very welcoming and everything worked out like clockwork. Breakfast was excellent. Location perfect. Room spacious and bed comfy.

  • Reviewed: 17 August 2015

    7.9
    Great staff, very very helpful.
    • Leisure trip
    • Family with older children

    It was very hot at the time we were there and aircon would have been nice.

    Great staff, very very helpful. The town is very nice and the hotel is only a few minutes from the centre.

  • Reviewed: 11 August 2015

    7.9
    The owners of the hotel are available all the time .
    • Leisure trip
    • Couple

    No aircondition

    The owners of the hotel are available all the time .. very helpfull!!! And informative Hotel is in a quiet area .. with a little porch outside under a pine tree ..

  • Reviewed: 30 July 2015

    8.8
    owners and staff very helpful, cheerful and pleasant.
    • Leisure trip
    • Family with older children

    Had to walk up stairs to enter the hotel, then two more flights to room. No elevator. No A/C provided. Extra fans were helpful, but room was small with 3 adults and fans took more space. Linens on beds not changed in 6day stay. Towels changed, when requested, after 3.

    owners and staff very helpful, cheerful and pleasant. Location is great. Grocery store nearby and they serve a fabulous breakfast.

  • Reviewed: 28 July 2015

    9.2
    The location and the hotel itself are great.
    • Leisure trip
    • Group

    The room we were given was comfortable but on a street that had traffic (scooters mainly) travelling up and down throughout the night. As it was incredibly hot, we had the windows open so this noise woke us up throughout the night. Some of the other guests staying in the units next to us were also very loud and would stand outside talking very loudly while smoking, or while arriving/leaving at very early hours of the morning. (I realise this isn't the hotel's fault, it is however the nature of the how the accommodation is set up).

    The location and the hotel itself are great. The staff were all incredibly friendly and helpful. I'd definitely recommend staying here, and I would definitely stay here again.

  • Reviewed: 16 July 2015

    10
    Very very nice small hotel.
    • Leisure trip
    • Solo traveller

    Very very nice small hotel. Staff is amaizing, they are so friendly with you. Breakfast was tasty and room very clean. Location of the hotel is also good, you can arrive everywhere by foot.

  • Reviewed: 6 July 2015

    8.8
    This humble little hotel was in a great location and...
    • Leisure trip
    • Family with older children

    This humble little hotel was in a great location and provided a fabulous breakfast. We had an early train, so they put out their amazing breakfast spread a full hour early for us. We had a very basic budget room but will remember Hotel Flory for the kind staff who really care about their hotel and guests.

  • Reviewed: 6 July 2015

    10
    the perfect place to reach portofino by the bicycles which...
    • Leisure trip
    • Couple

    the perfect place to reach portofino by the bicycles which are given from the hotel!! :) very close to sea, you can also enjoy your night by drinking something at top of the building

  • Reviewed: 22 June 2015

    9.6
    If you want a comfortable, friendly, small hotel with a...
    • Leisure trip
    • Couple

    If you want a comfortable, friendly, small hotel with a delicious breakfast, very happy and helpful staff, a well cared for patio attached to a first floor room, easy access to the charming pedestrian streets of the town, then this is the hotel for you.

  • Reviewed: 13 June 2015

    9.6
    We really enjoyed our stay at Hotel Flory.
    • Leisure trip
    • Group

    We really enjoyed our stay at Hotel Flory. From the moment we arrived, the owner made us feel very welcome. The bathrooms were clean, rooms were comfortable, breakfast was fantastic (great selection of cereals, milks, bakery items, eggs, cheeses & hams!) and location was close to everything. Flora also helped us with travel timetables & advice to our next destinations. Thank you Hotel Flory for a wonderful stay - we will be back!

  • Reviewed: 12 June 2015

    7.5
    Very friendly and helpful staff.
    • Leisure trip
    • Group

    Our rooms were not in the main building so had to go up quite a number of steps with our luggage.

    Very friendly and helpful staff. Rooms were basic, but clean and comfortable.

  • Reviewed: 28 May 2015

    7.5
    Florinda was very friendly and so was the manager usually on...
    • Leisure trip
    • Solo traveller

    Smallest shower in the world.

    Florinda was very friendly and so was the manager usually on night duty - i have forgotten his name :( Quiet family run business. Clean. Just a little bit out of the main street, but only a 5 minute walk to reach all the shops and restaurants.

  • Reviewed: 7 May 2015

    10
    We liked everything about this place.
    • Leisure trip
    • Couple

    Our only complaint is their internet. It is very strong when we are signed on but it would kick us off every few minutes which meant another complete sign in process to get back on. My guess is that will be an easy fix for them. Everything else was perfect.

    We liked everything about this place. We felt very safe, comfortable and at home here. It had more of a neighborhood feel than a commercial hotel district which we loved. The staff were very friendly and helpful and even packed us a breakfast to go since we had to catch an early train. You would never know this was a two star hotel. Great value for what you get.

  • Reviewed: 29 September 2015

    8.8
    Friendly, helpful management and staff.
    • Leisure trip
    • Couple

    Friendly, helpful management and staff. Central location. Access to (semi) private patio outside our room; also to the sunny rooftop terrace.

  • Reviewed: 29 September 2015

    8.3
    very cozy place and good breakfast
    • Leisure trip
    • Group

    very cozy place and good breakfast

  • Reviewed: 2 September 2015

    8.3
    Friendly and very helpful staff.
    • Leisure trip
    • Couple

    Friendly and very helpful staff. Nothing was too much trouble!

  • Reviewed: 25 August 2015

    10
    Its very cute hotel!
    • Leisure trip
    • Group

    Its very cute hotel!

  • Reviewed: 20 August 2015

    8.3
    Many rooms have a private terrace or balcony and there is a...
    • Leisure trip
    • Couple

    Many rooms have a private terrace or balcony and there is a shared roof terrace as well. Nice breakfast with a choice of home-baked cakes.

  • Reviewed: 16 August 2015

    9.6
    Location handy to the city
    • Leisure trip
    • Couple

    Location handy to the city

  • Reviewed: 6 August 2015

    10
    Very friendly
    • Leisure trip
    • Couple

    Very friendly

  • Reviewed: 1 August 2015

    7.9
    Friendly and useful staff, breakfast
    • Leisure trip
    • Couple

    No aircon

    Friendly and useful staff, breakfast

  • Reviewed: 28 July 2015

    9.2
    Very convenient location, great breakfast and amazing value...
    • Leisure trip
    • Group

    Very convenient location, great breakfast and amazing value for money. Rooms are simple however spacious and clean.

  • Reviewed: 12 July 2015

    9.2
    Helpfull staff and very clean
    • Leisure trip
    • Couple

    Not applicable

    Helpfull staff and very clean

  • Reviewed: 12 July 2015

    9.6
    Very friendly and available staff
    • Leisure trip
    • Group

    Very friendly and available staff

  • Reviewed: 5 July 2015

    9.6
    Excellent breakfast, flowers and nice surroundings, and very...
    • Leisure trip
    • Couple

    Excellent breakfast, flowers and nice surroundings, and very kindly staff. We can really recommend this hotel

  • Reviewed: 5 July 2015

    8.3
    Very friendly sevice crew.
    • Leisure trip
    • Group

    Very friendly sevice crew.

  • Reviewed: 3 July 2015

    10
    The patio outside our room
    • Leisure trip
    • Couple

    The patio outside our room

  • Reviewed: 22 June 2015

    9.6
    The staff who was helpful and friendly.
    • Leisure trip
    • Family with older children

    The staff who was helpful and friendly. The location of the hotel. The breakfast.

  • Reviewed: 16 June 2015

    8.3
    Very good breakfast!
    • Leisure trip
    • Group

    In the early morning, you could hear church bells.

    Very good breakfast! Friendly staff

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