Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Galileo 3 stars

Via Nazionale 22/A, San Lorenzo, 50123 Florence, Italy

#271 of 384 hotels in Florence

Guests' Choice

Review score

Based on 197 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.3

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    7.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 57

  • Reviewed: 8 June 2018

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    Room was cold. Had to apply extra clothing to sleep. Air conditioning centrally controlled. We were told no heat. If you want to sleep ask for a room not facing the street. It is very noisy. Very small breakfast room.

    Position. Walking distance to everything.

    Stayed in May 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning is noisy but it works well

    The reception staff are incredibly helpful, spread excellent English, very knowledgeable about the area and even assisted with translating information for the rest of our stay in Italy. Close to the station but our room was very quiet. Good breakfast in a nice breakfast area

    Stayed in May 2018

  • Reviewed: 25 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The shower was dangerous. We told the staff that it wasn’t working properly and nothing was done. The shower would fall down and hit you on the head

    The location was excellent

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The AC was on all night and even though outiside was about 29°C inside during night it was freezing and the AC was impossible to turn out even though we put the card off the hole for electricity it turned out the way that the hole for the card for electricity is for nothing just to look "more luxury" because the electricity and the AC worked all the time without it. And the view from the room was to roof of some building with playing kids so the only thing while romantic weekend you want is definitely kids playing next to you.

    The room was clean and the location was amazing.

    Stayed in April 2018

  • Reviewed: 21 November 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Maybe a little more variety at breakfast--I didn't see eggs or pancakes at the buffet--but there was always plenty of healthy food to get us started for our long days touring.

    The courtesy and helpfulness of the staff was wonderful--booking us a day trip to Pisa and Lucca, helping us to buy train tickets for our departure to Milan, making reservations for us visit the Accademia and Ufizzi as well as recommending local restaurants (with a discount card). Also, the room was nicely cleaned and fresh towels were provided each day.

    Stayed in October 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    We were not forewarned about the city tax on our hotel stay.

    We liked the convenient location to the hotel. The staff were all very friendly, helpful in purchasing train tickets, tour excursions and museum reservations. Also, they provided ice every night for my wife to help her back pain.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too much small to accommodate even our baggage.the cupboard and furniture were outdated .the breakfast option was also very limited .the breakfast area was too much congested.please do not book this hotel

    There was nothing to like

    Stayed in October 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The place is very nice in an excellent location and the staff was very kind and helpful. Unfortunately the air conditioning was broken for the time I was there but they offered free minibar, a huge fan and we didn't have to pay the tourist fee. Excellent windows/windows frame: once they are closed the room is soundproof and you won't hear anything from the street. Also, the shutters let you sleep in a real dark.

    Stayed in August 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is small and not sound proof. Other room's sound and bathroom usage sound are audible from room. This is very disturbing.

    Location is very good

    Stayed in May 2017

  • Reviewed: 29 September 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I think the bad is not comfy. Little old. And there's no cappuccino :( The rest of all, was perfect!

    Everything was great! Wonderful staff!! Room very clean. Good breakfast! The wifi is very good! Very good location for those who travel early from Train or bus station

    Stayed in September 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We are justmarried couple, I wrote them about it and ask a duble bad but our room was very small with single bads. Then, I turn off a cup of water into the bad and ask them to replace but they do not do it. We don't like room cleaning service.

    We like the place.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with older children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very decent 3star, definitely great price to quality ratio. Convenient location - walking distance from everything. Full-sized room and bathroom, Good breakfast -ham, cheese, cerial, croissants, jam, juice, tea, coffee, fruits. Highly recommend, would stay again.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy, ineffective, centrally controlled airconditioning. And a toilet awkwardly placed right up against the hand basin.

    Location good, helpful staff and a reasonable breakfast.

    Stayed in July 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Air conditioning is very noisy and can not be regulated. For its regulation should go to the reception. Very small and cramped space for breakfast

    location

    Stayed in July 2016

  • Reviewed: 14 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff very helpful. It was close to everything. The breakfast was simple but well done.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Super Service der Reception

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice for BF and service.

    Stayed in March 2018

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower was not very good.

    It was easy to find hotel .

    Stayed in July 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is old and pretty run down.

    Very central location

    Stayed in July 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Little bit noicy

    Good staff, great rooms.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathtub big but water leaking

    Location

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    The location. All major attractions are within walking distance

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Nice view from our room, which was located off the street side.

    Stayed in May 2017

  • Reviewed: 25 March 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No complains.4

    Room quiet. Very helpful and friendly staff.

    Stayed in March 2017

  • Reviewed: 20 January 2017

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning a little noisy

    Great selection

    Stayed in January 2017

  • Reviewed: 23 December 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, staffs are more kind and helpful

    Stayed in December 2016

  • Reviewed: 6 October 2016

    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    wifi sketchy in room - bathroom tight

    Breakfast very nice

    Stayed in September 2016

  • Reviewed: 6 October 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    breakfast & odour in lift

    nothing in particular

    Stayed in October 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a we were happy

    Continental breakfast adequate for the energy boost to walk around

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Do not even worth mentioning, so minor they were

    Quietness, comfortable bed, spacious bathroom, welcoming staff, overall price /. Quality ratio

    Stayed in August 2016

  • Reviewed: 20 July 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    watch out americans....no a/c and small window

    bed was very comfortable

    Stayed in June 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Big room for 4 people, great breakfast, helpful staff (reserved Academia and Uffizi museum tickets for the family!) great location!

    Stayed in July 2016

  • Reviewed: 2 July 2016

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Um.. nothing

    Breakfast is really nice

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Couple

    Noise:loud buzz when opening (neighbours) door; street noise; neighbours shower and toilet noise. Too early breakfast in weekends (only until 9.30!). No airco! (only controlled airco by hotel and they didn't want to turn it on). Had to pay for unrequested service (museum reservation).

    Location, good WiFi, size of room and nice bath

  • Reviewed: 10 April 2016

    • Leisure trip
    • Couple

    The room we stayed in was too hot to fall asleep even though the staff gave us a fan. Opened the window was exhaust fan outside which was really annoying.

  • Reviewed: 8 January 2016

    • Leisure trip
    • Couple

    We had cold showers each night when we reported the problem it took them 3 days to get someone into fix the problem because they pebbly admitted they didn't want to spend money on a tradie over the weekend. .. by then we had left.

  • Reviewed: 13 August 2015

    • Leisure trip
    • Group

    Air conditioning went off in the middle of the night (to save energy) and it was awfully hot! When window was opened it was incredibly noisy until 3/4am; not great when you've been exploring all day and just need some rest. In addition, it would have been nice to have one or two English speaking channels on the television (I stayed in six hotels in Italy during this three week trip and this was the only the hotel that didn't- even a news channel would have sufficed). The two 'English' labelled channels in the room didn't work and when asked, staff were adamant that they did... they didn't- they would have seen this if they had made an effort to come up and check when the query was raised.

    A pleasant and clean hotel with generally helpful staff. The bathroom was lovely and the general décor of the hotel was nice. Breakfast is good, but you must get down by 8.45am if you want to get the cheese and ham, it finishes quickly.

  • Reviewed: 12 July 2015

    • Leisure trip
    • Couple

    Stayed in this hotel during July. The location was perfect, an 8 minute walk from Santa Maria Novella station. The rooms are old, we asked for 1 king bed but got 2 singles aligned side by side. The air conditioning in the room was very bad. Had to call the reception many times but without luck. The wifi was so poor, it couldn't load a basic homepage. The toilet flush of our neighbors could be heard in our bedroom. Not to mention the construction works early morning. Extremely disappointed. Would not recommend & definitely not come back again. Been to better places with similar rates & ratings but the experience was way better.

    Location was okay

  • Reviewed: 11 January 2015

    • Leisure trip
    • Group

    WiFi was only at stairs - not your room, so if you want to access it, you have to sit in an echoey hall with everyone else. Beds are awfully hard with plastic toggles stuck in it. Windows didn't secure so security was uncertain. Thin walls and noisy buzzer for entry. Construction going on early in the mornings so forget sleeping in. Cramped bathroom - you have to sit sideways on the toilet! Breakfast lacklustre and runs out of food. Just don't waste your time with this place.

  • Reviewed: 27 May 2016

    • Leisure trip
    • Group

    Wi-Fi was appallingly crap

    Staff were good about trying to fix the wi-fi

  • Reviewed: 23 May 2016

    • Leisure trip
    • Couple

    rooms on front pick up traffic noise at night

    very convenient for walking to all major tourist sites.has old italian atmosphere and period feel

  • Reviewed: 22 May 2016

    • Leisure trip
    • Couple

    Wanted to open the window but no fly screen on windows.

    The staff were very helpful and we were in a out of city location.

  • Reviewed: 23 February 2016

    • Leisure trip
    • Family with older children

    Rooms are spacious.and it is conveniently located.it made my arrival very convenient even in the middle of the night.

  • Reviewed: 29 November 2015

    • Leisure trip
    • Couple

    Room was very small No seating nor any coffee/tea facilities Poor lighting Tv reception bad/plus WiFi

    Close to restaurants and market's

  • Reviewed: 29 September 2015

    • Leisure trip
    • Couple

    Nothing

    The staff were very helpful to me.

  • Reviewed: 17 August 2015

    • Leisure trip
    • Couple

    I have to say the Wi-Fi is really terrible there, almost doesn't work at all!

    The reception service is so nice and the stuff there are so kind.

  • Reviewed: 17 August 2015

    • Leisure trip
    • Family with older children

    On busy street with narrow sidewalks

    Size of room for family of 4 Proximity to major sites and train station

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with young children

    very loud A/C units, breakfast area too small and not refilled quickly enough

    great location, clean place!

  • Reviewed: 10 August 2015

    • Leisure trip
    • Solo traveller

    The wifi was really poor

    The location of the hotel

  • Reviewed: 26 July 2015

    • Leisure trip
    • Solo traveller

    Great location, clean room and helpful front desk. Awesome!

  • Reviewed: 16 July 2015

    • Leisure trip
    • Family with older children

    well may be the aircondition is noisy

    food, location,quiet, nice people

  • Reviewed: 18 May 2015

    • Leisure trip
    • Couple

    Bathroom is bad. Very dirty

    Situated in the city center. Easy reach to historical sightings also to the transport.

  • Reviewed: 5 April 2015

    • Leisure trip
    • Family with young children

    room needs to be refurbished

    very helpful and friendly staff. very convenient location. big quad room

  • Reviewed: 2 February 2015

    • Business trip
    • Group

    The room I had was a bit noisy

    The location was good to access the main areas of the city and also within good access to my client.

  • Reviewed: 18 January 2015

    • Leisure trip
    • Couple

    If you will need to turn on the heater u need to ask on the reception ab it.

  • Reviewed: 4 January 2015

    • Leisure trip
    • Family with young children

    The quilt was not clean

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 57

Browse Hotel Galileo traveller photo gallery

Guests also reviewed these properties: