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Reviews of Gallery Hotel Art - Lungarno Collection 4 stars

Vicolo Dell'Oro 5, Uffizi, 50123 Florence, Italy

#78 of 384 hotels in Florence

Guests' Choice

Review score

Based on 332 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8

  • Free WiFi

    8.8

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Showing 1 - 75

  • Reviewed: 26 June 2018

    10
    We always stay here when visiting Florence and it’s high...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We always stay here when visiting Florence and it’s high quality standards have never faltered - the breakfasts are wonderful - staff all very welcoming and professional - rooms are spacious and well designed - location fantastic - bar service and meals perfect - overall 100%++

    Stayed in June 2018

  • Reviewed: 18 June 2018

    6.3
    Too expensive, breakfast ok, nothing special, good location, good room,
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights

    I had to wait until 2pm to get the key of my room. When I got the key the room was not even done. All the people at the reception not friendly .

    Room , location

    Stayed in June 2018

  • Reviewed: 4 June 2018

    9.2
    The location, the elegance, the restaurant, the rooms
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect, but it would need some refresh in some common parts.... but if really would like to be critical. In any case I will go back, I loved it

    The location, the elegance, the restaurant, the rooms

    Stayed in May 2018

  • Reviewed: 20 May 2018

    9.2
    Great location to start your journey through Florence!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    We only stayed for one night, would stay longer. Was not inexpensive, but was worth it.

    We had a rooftop 3 person room with a balcony. Lots of space, separate sitting room that had a sleeper sofa, huge bathroom. Staff was friendly and helpful - they left a bowl of fruit and personal note as we arrived. Location is fantastic, very near the Arno, Ponte Vecchio, and Piazza Vecchio. The Duomo and Galleria della Accademia (David) were within a 15 or 20 minute walk. Many restuarants, shops, and street vendors close to hotel.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    9.6
    Very nice Hotel, Perfect location - but sleepless nights
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights

    Important to know where your room is located upon booking. Our room was situated on a low floor facing the front of the hotel, which turned out to be incredibly noisy at night. The room was rumbling from the bar music and street noise until at least 12:30 AM. Staff tried to accommodate us by switching rooms the next day, but due to unavailability of rooms in our purchased category, the switch was only minimally better. The available, quiet rooms, on the higher floors were in much higher price range, which they did not upgrade us to.

    Lovely hotel with accommodating staff, nice breakfast, fashionably decorated, immaculate room comfy bed, and great location.

    Stayed in April 2018

  • Reviewed: 5 May 2018

    10
    Just simply wonderful
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    There is absolutely nothing wrong with this hotel, the staff at any layer was extremely helpful, totally out of their way. The quality in comfort, facilities just superb. If 11 was on the board I would give it to the staff and personell of the Restaurant and Bar. They just gave a fantastic service which was evident of the large, joyful crowd of visitors in the evening.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    9.6
    Overall - Excellent Choice!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    The A/C in one of the rooms we booked did not work properly, although we reported the problem to the front desk several times, the issue was not solved. The wireless internet connection in the room wasn't working well. The breakfast is good but can be improved with more options.

    Great location, the rooms are clean and very comfortable, friendly staff, amazing cocktails at the hotel bar. The room set-up is smart and very convenient for families; we were given two rooms facing each other and also had a mutual door outside which gave us privacy.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    8.3
    Good service and location with access to other hotel in the group. Location counts for alot.
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Small bathroom and its a shame that in the breakfast room there is no natural light in the place.

    Location was very good and it actually wasn't too noisy for such a busy area. The staff were exceptional. Fusion Bar was fun. Bedroom a good size.

    Stayed in April 2018

  • Reviewed: 30 April 2018

    9.2
    Great Hotel, would go back!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited facilities, but we didn’t really want to use them anyway, Florence has more than enough going on!

    Very comfy room, great location by the river (and a very nice little wine bar), excellent breakfast and all round great style to the place

    Stayed in April 2018

  • Reviewed: 3 April 2018

    9.6
    very good in general needs to improve on details
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights

    the 28 euros breakfast is not in line with what is offered room booking mistake on the age of my 6 year old that ended up with a price hike of 23%, not really justified staff who does not know how to use a foreign visa card when checking out

    great staff in general great location one of the few modern hotel of Florence in its category

    Stayed in April 2018

  • Reviewed: 4 March 2018

    9.6
    we were a group of 7 and came to celebrate our dad's the 75 birthday - Continentale was just perfe
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    extremely friendly, helpful and flexible staff, great atmosphere, wonderful location - we were initially booked on Gallery Art but then were informed that the hotel was under renovation and were re-booked to the Continentale Hotel, which was just opposite and was part of teh same Lungarno Collection. Rebooking withot problem and everything fantastic. thanks to the really great staff from Continentale Hotel!

    Stayed in February 2018

  • Reviewed: 10 January 2018

    9.6
    Design chic on the doorstep of the Ponte Vecchio
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Great location, friendly, helpful staff and an elegant environment - the perfect recipe for a visit to Florence. We enjoyed the breakfast at Gallery Art. It is beautifully presented, fresh, tasty and of high quality. The waiting staff are excellent and we enjoyed lingering over breakfast at the start of our day.

    Stayed in January 2018

  • Reviewed: 8 December 2017

    10
    Always a lovely hotel
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    You can hear people down the corridor quite loudly and got woken up by someone stomping around in the room above me.

    Beds are really comfortable and the breakfast has an amazing selection of meats, cereals, fruit etc.

    Stayed in December 2017

  • Reviewed: 10 November 2017

    10
    Will definitly return. It was a great stay.
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights

    I would have liked having a full length mirror in the room (inside the wardrobe even).

    This hotel is a great option for any visit to Florence. Fabulous location, quiet, superb staff and the best cappuccinos! Rooms are a good size and well laid out. Good for tourist or business travel. Taxis are easily accessible if needed.

    Stayed in November 2017

  • Reviewed: 9 September 2017

    7.1
    Great city break
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was too hard for my liking but that's a personal opinion Be aware that the car parking is off site with a third party

    Location was superb. Staff were really friendly and helpful. Hotel bar was lovely with great outside seating. The room was quiet at night, a bonus for city centre location, with good blackout shutters

    Stayed in September 2017

  • Reviewed: 30 August 2017

    10
    Perfect honeymoon hotel!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Not one thing!

    This hotel was perfect from start to finish! The perfect start was a refreshing drink on arrival (much appreciated after a long, hot train journey from Venice). Staff were friendly and welcoming. Our room was comfortable and clean - as was the bathroom. Breakfast was amazing the food in the hotel restaurant was DIVINE!

    Stayed in August 2017

  • Reviewed: 16 August 2017

    9.6
    Excellent service from the reception and concierge teams.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    No pool but we knew that when booking

    Excellent service from the reception and concierge teams. The rooftop bar in the sister hotel opposite is lovely and wished we'd gone more

    Stayed in August 2017

  • Reviewed: 15 July 2017

    7.9
    Florence on foot.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The lifts were very small.

    The location of the hotel was what made us choose it in the first place and it was perfectly placed, central to all the major sights.

    Stayed in July 2017

  • Reviewed: 28 June 2017

    10
    Perfect - Just perfect!
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    Rooms were beautiful but a little dark.

    Perfect placement at the heart of all Florence has to offer. Almost directly across from the Ponte Vecchio! Staff were lovely, the rooms are beautiful and the bar and conservatory lovely. Also served some fantastically different cocktails! Choose rooms at the back for a quieter night's sleep as it can be a little noisy at the front.

    Stayed in June 2017

  • Reviewed: 28 June 2017

    10
    Fantastic hotel in a great spot for sightseeing around Florence!
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 3 nights

    Rooms are a little on the dark side.

    Location is superb, close to all the best sights. Hotel staff are delightful and helpful and overall everyone with us said they would use the place again.

    Stayed in June 2017

  • Reviewed: 27 May 2017

    7.9
    Recommended
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel dining options were limited which shouldn't matter as the hotel is surrounded by restaurants and cafes but as we had our one year old in bed we needed to stay in at night.

    Great location and lovely staff.

    Stayed in May 2017

  • Reviewed: 24 May 2017

    7.5
    Great location and comfy beds !
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Rooms small no view , tiny bathrooms ! No complimentary water ! Just do get lovely green olives and chunks of Parmesan at Continental roof terrace sister hotel now stale crisps and waitress with attitude !

    Great position very near ponte vecchio , cumfy beds and lovely staff so helpful for booking restaurants etc

    Stayed in May 2017

  • Reviewed: 26 April 2017

    7.5
    not worth the money
    • Leisure trip
    • Couple
    • Classic Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    tiny room & bath, paid extra for a balcony with a slit between buildings to glimpse the Arno River ($380+). Breakfast is not included in cost €28 per person extra. The area around the hotel, because of the V. bridge, is incredibly congested--even by Italian standards.

    Common spaces are lovely, staff is excellent, location excellent, comfortable bed with good linens

    Stayed in April 2017

  • Reviewed: 14 April 2017

    8.8
    Fabulous hotel. Location superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The only downside was the bed had a very very firm mattress. Gave us a bad back

    Hotel situated perfectly. Staff so very helpful. Would definitely stay there again and 100% recommend

    Stayed in April 2017

  • Reviewed: 6 April 2017

    9.2
    The staff were excellent and could not have been more...
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 3 nights

    The bathroom in our room was small and the taps on the bath were in completely the wrong position, making it somewhat difficult and uncomfortable to get in and out.

    The staff were excellent and could not have been more helpful. The location was superb, in a quiet niche within a stone's throw of the main attractions.

    Stayed in March 2017

  • Reviewed: 7 March 2017

    6.7
    Very hard beds make for a poor nights sleep .......
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Beds super hard and very noisy room (211) especially given hotel renovation across the street (finishing mid-march 2017), breakfast over priced even if offered a deal for the duration of stay. Bar was great, staff fabulous and know their stuff (cocktails) ~ hotel admin a little inefficient as they thought we were leaving earlier despite telling us that they knew we had extended on check-in.

    Location & Bar

    Stayed in March 2017

  • Reviewed: 21 February 2017

    10
    Amazing Stay
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No EU chargers in the rooms and could hear everything happening down the corridor.

    Breakfasts were decent and the rooms were clean. The hotel is very central and the restaurant's is of a very high standard

    Stayed in February 2017

  • Reviewed: 16 January 2017

    10
    Great Christmas break
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights

    Just a little more light in the wardrobe areas

    Great location, room and bathroom. Nice staff. Breakfast was good and bar options although Asian fusion can be bit hard sometimes, were also good.

    Stayed in December 2016

  • Reviewed: 6 January 2017

    9.2
    Nice value for money in central Florence
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Rooms are a bit rough around the edges.

    Always comfortable. Great beds, rooms might need a refurb, but they are still nice-looking. Best breakfast is had at Cafe Oro, which is in the same hotel group and just around the corner. Downstairs bar is great.

    Stayed in December 2016

  • Reviewed: 26 October 2016

    6.3
    Florence
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very expensive for small room and facilities seeing as breakfast not included. Room was a little dated

    Location excellent Nice gesture with bottle of prosecco fir our anniversary

    Stayed in October 2016

  • Reviewed: 10 October 2016

    10
    Breakfast great selection, front patio restaurant great for...
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    They should have mentioned at check in the hotel across the square was also the same company and had a great rooftop bar. I didn't find out till my Last night

    Breakfast great selection, front patio restaurant great for wine and food but it's not Italian, Sushi

    Stayed in October 2016

  • Reviewed: 27 September 2016

    9.6
    Great location in Florence, comfortable stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    The rooms are a nice size and well-appointed but are probably showing their age just a little bit. We are picky so others might not notice it, but perhaps the hotel will soon be in need of a minor refurb.

    Loved that you could have your breakfast at any of the properties from the same group. Just around the corner is another hotel in the group which had an amazing selection - highly recommend. Location can't be better as you're practically two steps away from Ponte Vecchio. The hotel bar downstairs is great at night for light bites, aperitive and just hanging around. We would definitely stay again.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    10
    Awesome staff!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was extremely hospitable and friendly.! They were very nice when answering a question. The location of the hotel is convenient, and the room is modern and new! They even upgraded the room for our honeymoon stay! The overall experience was superb!

    Stayed in August 2016

  • Reviewed: 29 August 2016

    9.6
    Perfect location to explore Florence.
    • Leisure trip
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We loved everything - no complaints!

    Really loved the location which was so conveniently placed for the key sights. Excellent breakfast too, and lovely restful ambiance away from the crowds.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    7.5
    Loved the interior, location and art theme of the hotel.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    pillows seemed out of character for the hotel as they were very hard

    Loved the interior, location and art theme of the hotel. Art collection is very interesting and unique

    Stayed in July 2016

  • Reviewed: 4 August 2016

    10
    For those who value style and convenience
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights

    Nothing really, all was better than expected. The only thing to consider is that you don't really have a great view from the room, but it was not important to us.

    Excellent location, 100 mt from Ponte Vecchio, excellent taste in decoration (especially the cozy place for breakfast and to sit down and relax, and very helpful staff. Wte came with a car because we were touring Tuscany. They took care of it and brought it back to us whenever we needed (give them 30 minutes notice). The staff even helped us to get out on the street bordering the Arno when we were leaving, which saved us endless turns through the labyrinthine "restricted zone" in Florence. It's pricey but worth the money.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    7.9
    Great stay in Florence Hotel Art
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rather expensive breakfast. Deal not explained initially so we could not take up. Quality good on the one day we took it. Dirty ridge in bath in bedroom

    Quiet comfy bedroom Charm and helpfulness of porter Mike and reception staff particularly after nightmare drive to hotel in Florence Japanese Sushi restaurant excellent

    Stayed in July 2016

  • Reviewed: 3 August 2016

    7.9
    Boutique art hotel in a great location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Expensive. Took too long to get car from parking. Small rooms.

    Great location. Boutique hotel. Very helpful and knowledgeable staff. Nice patio bar.

    Stayed in July 2016

  • Reviewed: 2 August 2016

    7.1
    Hotel with a great location but a little expensive
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee/ tea facilities Limited view from window Extensive scratches on the wooden flooing made the room look a little shabby for the high price of the room Some parts of the room were dusty and hadn't been cleaned The bathroom area some parts seemed as though they could have been maintained/cleaned better I thought there would have been more art on display in the hotel Nice hotel but I really felt it was overpriced For the price of the room would have preferred a separate shower- don't like showers in baths wouldn't have expected that for the price of the room

    Fantastic location My son loved the windmills on the side of the building Friendly helpful staff The beds and linen were very comfortable Loved the art work at front of the juicers the shadows created a heart with fork shapes

    Stayed in July 2016

  • Reviewed: 22 July 2016

    5.4
    The hotel has a nice funky creative design, room was nice...
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning= disappointing Very slow elevator

    The hotel has a nice funky creative design, room was nice and comfi, but i had higher excpectations from the hotel having its brand name associated with Ferregamo, and in reality it was average, especially that cleaningness of the room was disappointing and the elevator is so old and slow, tight and both elevators are shared with service elevator!

    Stayed in July 2016

  • Reviewed: 17 July 2016

    7.5
    nice and central, but not very charming
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Breakfast good, but expensive. No smoking even on the terasse (makes no sense, even for me as a non smoker). Staff as friendly as they are ask to be, not more.

    perfect setting at the Ponte Vecchio, nice rooms with aircondition.

    Stayed in July 2016

  • Reviewed: 17 July 2018

    10
    Very nice sho~ping eating and drinking
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Hot water not instant,slow,poor water pere

    Stayed in July 2018

  • Reviewed: 14 July 2018

    10
    The location was excellent and thé staff helpful and...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was excellent and thé staff helpful and friendly

    Stayed in July 2018

  • Reviewed: 30 June 2018

    10
    Staff very friendly
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Staff very friendly Great location

    Stayed in June 2018

  • Reviewed: 8 May 2018

    8.8
    AC first day was warm!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    AC first day was warm! Repaired second day

    Stayed in May 2018

  • Reviewed: 4 May 2018

    10
    Excellent location, gracious staff and lovely breakfasr
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I did not use the air conditioning

    Stayed in May 2018

  • Reviewed: 2 May 2018

    9.6
    Good location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is bit poor, no variety, was less than good

    Good location Amazing room Very nice atmosphere

    Stayed in April 2018

  • Reviewed: 24 March 2018

    9.2
    Lovely hotel ideally situated next to the river
    • Leisure trip
    • Couple
    • Classic Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Plugs didn’t fit, bathroom little small but was doctorates beautiful

    Bed was very comfortable and room lovely

    Stayed in March 2018

  • Reviewed: 21 March 2018

    10
    The location, the rooms.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location, the rooms.

    Stayed in March 2018

  • Reviewed: 5 November 2017

    6.3
    Necessita refurbishment.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Necessita refurbishment. Non all’altezza brand Ferragamo e Lungarno

    Stayed in November 2017

  • Reviewed: 4 November 2017

    10
    The location was awesome.
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The location was awesome. Everyone was helpful.

    Stayed in October 2017

  • Reviewed: 1 November 2017

    9.6
    Very nice hotel
    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The lift is small

    The location is the best. And the breakfast is excellent

    Stayed in October 2017

  • Reviewed: 1 November 2017

    9.6
    Very nice hotel
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The lift is small.

    The location is the best and the breakfast is excellent.

    Stayed in October 2017

  • Reviewed: 30 October 2017

    9.6
    Loved it would come again
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed extra comfy, extremely helpful staff , great breakfast Fantastic location , great modern art

    Stayed in October 2017

  • Reviewed: 6 October 2017

    8.8
    Very nice atafff, interested and kind with us guest.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice atafff, interested and kind with us guest. Nice room, love the Ferragamo's Hotel. Perfect place

    Stayed in October 2017

  • Reviewed: 3 October 2017

    7.1
    The people at the reception were stuck up
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The people at the reception were stuck up

    Stayed in September 2017

  • Reviewed: 3 September 2017

    10
    Central, comfy and clean!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely service and upgraded with no extra charge!

    Stayed in September 2017

  • Reviewed: 24 August 2017

    8.8
    Ideal place for visiting Firenze, beautifull interior design, good taste!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Welk equipped but rather small bathroom

    Interior design, breakfast in library, nice terrace and restaurant

    Stayed in August 2017

  • Reviewed: 24 August 2017

    10
    great will recommend it
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 7 nights

    nothing really

    everything was at the top . You get what you expect nothing more nothing less

    Stayed in August 2017

  • Reviewed: 13 August 2017

    9.2
    Overall very good, pricey but it was in the centre.
    • Leisure trip
    • Group
    • Classic Double Room with Balcony
    • Stayed 4 nights

    Rooms small and breakfast room too small for all the guests - not keen on sitting on a sofa to eat.

    Location excellent

    Stayed in August 2017

  • Reviewed: 6 August 2017

    10
    Location location location
    • Leisure trip
    • Group
    • Classic Double Room with Balcony
    • Stayed 1 night

    PERFECT LOCATION AND VERY COMFORTABLE. LOVELY HOTEL

    Stayed in August 2017

  • Reviewed: 25 July 2017

    7.5
    Nice design
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff ignored me twice when I asked them to call me a taxi

    Nice design

    Stayed in July 2017

  • Reviewed: 24 July 2017

    8.3
    The concierge was very efficient
    • Leisure trip
    • Group
    • Classic Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room was too small

    The concierge was very efficient

    Stayed in July 2017

  • Reviewed: 22 July 2017

    10
    Friendly helpful staff
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Friendly helpful staff

    Stayed in July 2017

  • Reviewed: 19 July 2017

    4.6
    Bed bugs
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed bugs

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.6
    Great location, lovely hotel.
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, lovely hotel. Bit pricey but worth it.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    9.6
    Great location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Helpful & pleasant staff.

    Stayed in June 2017

  • Reviewed: 8 June 2017

    10
    Excellent breakfast
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Excellent breakfast

    Stayed in May 2017

  • Reviewed: 9 May 2017

    7.5
    Stylish hotel perfectly located in central Florence
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Noisy plumbing

    Brilliant central location, well appointed room and public areas

    Stayed in May 2017

  • Reviewed: 30 April 2017

    10
    perfect boutique hotel
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights

    the staff was friendly and helpful especially Michael Guttierez.

    Stayed in April 2017

  • Reviewed: 25 April 2017

    10
    Fabulous Hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The accommodations were fantastic. The staff was extremely personable and friendly. It made our stay in Florence a wonderful vacation

    Stayed in April 2017

  • Reviewed: 21 April 2017

    9.6
    Lovely, lovely staff!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 6 nights

    Lovely, lovely staff!

    Stayed in April 2017

  • Reviewed: 2 March 2017

    8.8
    beautiful design in the centre of Florence
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night

    Breakfast much too expensive

    Got an upgrade to great room on 7th floor

    Stayed in March 2017

  • Reviewed: 19 January 2017

    10
    Great!
    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    Perfect hotel, very nice and helpful staff! Excellent breakfast

    Stayed in January 2017

  • Reviewed: 24 December 2016

    5.8
    Average quality for international standards
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms, bad temperature control in winter and bad sound insulation in room. Expensive breakfast buffet. Unresponsive service.

    Good location

    Stayed in December 2016

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