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Reviews of Hotel Garden 4 stars

Via Porto Ponente, 98050 Vulcano, Italy

#7 of 10 hotels in Vulcano

Guests' Choice

Review score

Based on 454 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    6.3

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Showing 1 - 29

  • Reviewed: 18 July 2018

    8.8
    Great location, attentive staff and excellent restaurant (...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ground floor room have a small patio that looks into the back garden. The garden is not well kept and the property is closed off walls, not a beautiful view, ask for a 1st floor room

    Great location, attentive staff and excellent restaurant ( must try to eat there during your stay)

    Stayed in July 2018

  • Reviewed: 3 November 2017

    7.9
    Lovely location, lovely island
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    There were signs near the hotel once you got close. The signs take you down a long strange track which is tricky for suitcases. Once we got to the hotel, it seems the path led us to the size of the hotel, not the front! So we walked around thinking we were walking around to the front of the hotel, although we ended up walking around the wrong side of the hotel which was not maintained at all. Eventually we managed to walk all the way around and find the entrance. The hotel needs to sort out signs to direct people to the entrance as we were walking around a well trodden path which went the wrong way!

    The hotel was large and the rooms were a great size. Great price as well. The balcony looked out over the palm trees in the garden and the hotel was easy walking distance from everything on the island.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    10
    Luxury hotel that is close to the beach and the city centre!
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    The room had a terrace that was overlooking the beautiful garden, the beach is only a 2-minute walk away and the bed is incredibly comfortable. The staff is very helpful and always smiling, it was a pleasure to stay there!

    Stayed in October 2017

  • Reviewed: 17 October 2017

    7.1
    Nice venue, close to the port.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Although breakfast is served till 10 am, at 9 am most of food was not available (e.g. Eggs, tomatoes). When asking the waiter to bring additional food, he told us that they run out of eggs. Such situations shouldn't happen in 4 star hotel. Cleaning should be improved- there were spiderwebs in my room.

    Nice venue, close to the port.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    8.3
    Good position, spacious common areas upstairs with good...
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    Wifi could be a lot better- limited only to lobby. It is 2017. Hot food options at breakfast need improving

    Good position, spacious common areas upstairs with good views (but lacking in wifi). good value for money and nice pool. Nice pastries for breakfast but cold scrambled eggs and very limited cooked breakfast options. Staff generally friendly and helpful. transport to ferry helpful

    Stayed in September 2017

  • Reviewed: 4 September 2017

    10
    very good
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night

    small pool

    beautiful hotel well located , good size rooms and bathroom , nice restaurant , pool too small for so many room and such a big big beautiful garde.

    Stayed in August 2017

  • Reviewed: 1 September 2017

    10
    Close to paradise
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor Wi-Fi but that isn't the reason you go to a paradise island I guess...

    Great place in a beautiful island, pool, gorgeous breakfast, wide bathroom, garden, quietness, end of season offer

    Stayed in August 2017

  • Reviewed: 14 August 2017

    6.7
    1 expensive night on Vulcano
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    For 200€ / per, one can expect a nice hotel and rooms decoration - the current one is cheap and outdated, qualitative toileteries in the bathroom, a tasty breakfast in a welcoming place and wifi in the rooms, not only in the lobby!! Towels could be lended at the pool. The view from our room wasn't pleasant: the garden could be better maintained. The road to access the hotel as well.

    Hotel well located on Vulcano island, nearby the animated main village and the most beautiful beach. Nice swimming pool. Kind staff.

    Stayed in August 2017

  • Reviewed: 12 August 2017

    10
    Hotel Garden: The Place to Be in Vulcano
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    If I have to be really picky, I would say that from such a fantastic hotel I would expect to have a better choice of toiletries in the bathroom. I was a bit disappointed. Also, mosquitoes were everywhere and feasted on us, so it was hard to enjoy the pool as much as we would have liked. Some disinfestation would make a lot of guests really happy.

    This is by far one of the best hotels I have ever stayed in and definitely one of the best in Vulcano. Everything about Hotel Garden is perfect: the location, the enchanting and lush garden, the swimming pool, the staff - especially the impeccable and extremely friendly Orazio -, the rich choice of breakfast food, the aperitivo served by the pool, the location - 3 minutes from the famous Sabbie Nere beach - , the cleanliness and comfort of the rooms, the cable TV with Sky. Wow, just wow!

    Stayed in August 2017

  • Reviewed: 5 June 2017

    7.1
    Classic hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    We had a discount for 2 nights and we would not have paid more for this hotel. It is a standard hotel with nothing exceptionnal. There was a strong smell of sulfur (probably from the water used for the grass). There was no ventilation in the bathroom. Breakfast is classic, far from being amazing.

    The hotel is close to the Vulcano and to the facilities of the island. The swimming pool is great, with a nice view on the volcano. The staff is very nice. Standard breakfast with very good sicilian jam.

    Stayed in June 2017

  • Reviewed: 12 October 2016

    9.2
    the staff spoke fluent English.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    internet works only at the lobby. The room was clean in general, but the curtains were not clean enough.

    the staff spoke fluent English. The location couldn't be better

    Stayed in October 2016

  • Reviewed: 28 September 2016

    10
    Nice Hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights

    WIFI is really a mInus point at the Hotel. There is NO WIFI in the Room as in the Pool or in the Garden. if you want to use WIFI, you need to stay at the Lobby.

    The Hotel is really nice and the team is really friendly and all the time ready to give Tips. I was there in September and it was really quite (Hotel like the island as well). The room was clean and the towels had been changed every morning. I can just recommend this Hotel (very close to tghe sea and to the port. Another plus: The Hotel offer you, for free, a shuttle service from port to the Hotel and of course the same service when you leave the Hotel :-) If you are in the Island please use your time to visit "Ristorante da Pina" (The Area is called Gelso). There you can eat really like a King!

    Stayed in September 2016

  • Reviewed: 6 September 2016

    6.3
    good hotel but very bad service
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Bathroom isnt comfortable. In 5 days, they never changed the sheets, didnt replace the towels and even forgot to clean the room one day. When mentionned to the reception, hostess convoked the cleaning ladies to explain, in front of us. Terribly embarrassing.

    very good location, nice pool.

    Stayed in August 2016

  • Reviewed: 5 July 2018

    10
    Nice location, beautiful garden and swimming pool and very...
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice location, beautiful garden and swimming pool and very friendly staff !

    Stayed in July 2018

  • Reviewed: 20 May 2018

    4.2
    Stay at your own perriel but if you do be prepared to be on the specials board.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed bug infestation, praticullary eaten alive. Thank goodness we only stopped 1 night.

    It has a nice garden.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    10
    Staff!
    • Leisure trip
    • Group
    • Classic Quadruple Room
    • Stayed 1 night

    Staff!

    Stayed in May 2018

  • Reviewed: 29 April 2018

    7.9
    Rooms needs to be renowated
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms needs to be renowated

    Stayed in April 2018

  • Reviewed: 7 November 2017

    10
    Great staff, very friendly and helpful!
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Great staff, very friendly and helpful! Perfect peaceful location between the beautiful black sand beach and the mud bath.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    10
    Really friendly staff, beautiful grounds of hotel and...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really friendly staff, beautiful grounds of hotel and beautiful island

    Stayed in October 2017

  • Reviewed: 12 October 2017

    10
    Will be back!
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Non saprei

    Great breakfast, position, staff, comfort. We extended our stay for one extra night!

    Stayed in October 2017

  • Reviewed: 1 October 2017

    9.6
    would stay again
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    good value for the money. friendly staff.

    Stayed in September 2017

  • Reviewed: 30 September 2017

    2.5
    There was a probelm with the payment.
    • Leisure trip
    • Solo traveller
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a probelm with the payment. The hotel overcharged me 69 euros

    Stayed in September 2017

  • Reviewed: 7 September 2017

    9.2
    No wifi connection in the hotel room
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    No wifi connection in the hotel room

    Stayed in September 2017

  • Reviewed: 17 July 2017

    7.9
    Size, view, breakfast
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Not very clean, noisy at night (doors not very soundproof), smell of Vulcano ;)

    Size, view, breakfast

    Stayed in June 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 August 2015

    7.5
    room very clean and well equipped, front desk staff very...
    • Leisure trip
    • Family with older children

    atmosphere a bit 'dead'. Wi-Fi free but even with a ground floor room close to reception, very low signal

    room very clean and well equipped, front desk staff very friendly and helpful

  • Reviewed: 30 July 2015

    6.3
    Nice view.
    • Leisure trip
    • Couple

    Poor wifi and only in lobby. Booked a suite and were assigned two bedrooms instead of the usual bedroom plus living room. No fridge in either room! Not worth the extra money. No elevator to first or second floor. Breakfast has a lot of sweet but few fresh option. Your breakfast order is limited to one coffee and the quality is poor (for Italy). Not recommended....

    Nice view. Friendly staff. Good location close to the beach.

  • Reviewed: 26 August 2015

    10
    Room - great
    • Leisure trip
    • Couple

    No wifi in the rooms on the third floor

    Room - great grounds and pool - lovely, very quiet fantastic views

  • Reviewed: 1 August 2015

    9.2
    The staff did anything to make us feel welcome and help us...
    • Leisure trip
    • Couple

    The staff did anything to make us feel welcome and help us with any need. The quality of food at dinner was excellent.

  • Reviewed: 16 July 2015

    7.1
    Staff - very nice
    • Leisure trip
    • Solo traveller

    Staff - very nice

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 29

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