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  5. Reviews of Hotel Garni Savoy - new opening

Reviews of Hotel Garni Savoy - new opening This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Grondelbodenweg 1, 39040 Castelrotto, Italy

#106 of 114 hotels in Castelrotto

Guests' Choice

Review Score

Based on 42 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.2

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 1, 2025

    9.0
    nice clean good quality hotel at a great location, will come back during off-peak season
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    pricey, but I guess that's the average during peak time.

    great location, nice clean room with a view from backyard balcony

    Stayed in August 2025

  • Reviewed: July 17, 2025

    9.0
    Family of 4 visiting the Dolomites
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only two things, we didn't have the ability to get a cup of coffee later in the day. And there is no laundry available for the hotel guests. However, conveniently there is a public laundry place right across the hotel. A bit pricey but at least it was there.

    The place was almost perfect. It was clean, comfortable, the staff were all very friendly and the breakfast was good and had a good variety of items.

    Stayed in July 2025

  • Reviewed: July 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 5 nights

    I’m not sure if booking.com is aware, Hotel Garni Savoy was a dog friendly hotel We did find this inconvenient, the staff were excellent and kept the place spotless.

    Stayed in July 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Very nice place with a small SPA area downstairs.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Overall it was a pleasant weekend: rooms are clean, location is convenient. However, it is not ideal for long stays or p
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    1. Staff not welcoming and pretty absent. Unless you speak German, they won’t be of much help. 2. Breakfast starts quite late in morning (from 8 am) not ideal for skiers who want to take advantage of the full day. 3. Not equipped with a proper ski room.

    Well located, close to 173 bus that takes directly to Ortisei center

    Stayed in February 2024

  • Reviewed: October 31, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 3 nights

    We found the bed too firm for us, it was uncomfortable.

    This is a very nice hotel run by a husband, wife, and their two dogs. The hotel had modern updates including a sauna and pool in the basement. Nice hotel room with a balcony. Updated bathroom. Free parking. They also have a lovely breakfast display each morning with fresh fruit, bread, granola, and yogurt. The hotel is a quick 5-minute walk to town where you can find a large grocery store, several restaurants, and a few bars.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    9.0
    Chalet style hotel close to walk everything in town.
    • Leisure trip
    • Group
    • Standard Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was real good. Lots of fresh choices. Spa was nice and pool was beautiful and warm enough to swim in. A unique property with good views of the Dolomites. Owners were running the property. Nice to meet them.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Location and high standards hotel.
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location.

    Stayed in September 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Front parking can be a little overcrowded but the host pointed me to the underground garage which was even better. However, a remote door control would be useful.

    The hotel is very clean and welcoming. Room was refreshed/cleaned every day (big thanks to Ecaterina). .Silence location even if there is a main road 50 m away..Swimming pool is very cozy and nice, we were always alone in there. Location is walking distance from the old city center. Host has a nice dog which has a designated area at the floor. (no issues at all like in the previous reviews)

    Stayed in August 2023

  • Reviewed: January 19, 2023

    8.0
    GREAT PLACE
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very comfortable and clean; the breakfast was good and offered different options and the pool downstairs in heated - great place to relax at.

    Stayed in January 2023

  • Reviewed: July 30, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Absolute nothing to complaint!

    A comfortable hotel, very short distance from the bus station and town centre. Room was very silent when you close window and balcony door. There's a barn next door with cattle and chickens, which someone may find noisy (and maybe a bit smelly). I personally didn't mind, found it actually relaxing to watch animals from balcony. You can always close the door and window.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff was very friendly and the spa area was very modern. The location of the hotel is relatively central (not even a 5 min walk)

    Stayed in July 2025

  • Reviewed: September 24, 2024

    6.0
    It was okay, but as a guest, I don't like being yelled at by an owner without a very good reason!
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 3 nights

    When I wanted to check out at 7:40 in the morning, the owner was angry at me for disturbing her. She pointed to a sign that said "Breakfast at 8:00." If the reception desk doesn't open until 8:00, that should be made clear to guests. A sign about when breakfast is served is insufficient.

    The hotel was fine overall, except see below.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    10
    A friendly hotel in the center of town
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The included spa was nice and interesting. The large beautiful bubbling wellness pool is cool rather than warm, but meant to serve as a cool down I suppose after the steam room or sauna. Still a pool more like a warm jacuzzi would have been nice.

    Leila at the breakfast restaurant was so kind and cheerful that she made our stay a treat. Nandy at the desk was helpful and always had a smile for us :-)

    Stayed in August 2024

  • Reviewed: July 18, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice place, nice view from the balcony, very clean!

    Stayed in July 2024

  • Reviewed: July 11, 2024

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Economy Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It is close to downtown but still very quiet.

    The staff were very warm and friendly. The location is convenient and close to the center of town. The daily breakfast is EXCELLENT. The pool is very nice too.

    Stayed in July 2024

  • Reviewed: April 1, 2024

    10
    All in all very nice people and a great place
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The friendly hotel dogs were very cute but did make quite a bit of noise at times

    We loved the location!

    Stayed in March 2024

  • Reviewed: March 21, 2024

    2.0
    Never come here
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Our experience at the property was highly disappointing. The staff exhibited extreme rudeness and had poor English communication skills. Furthermore, the limited parking space resulted in our car being blocked by another guest's vehicle, and when we sought assistance, the staff callously dismissed our concerns, stating it was not their problem and suggested we use public transportation instead. Overall, the property does not justify its cost, and the discourteous behavior of the staff greatly diminished the enjoyment of our holiday. I strongly advise against anyone considering a visit to this establishment.

    The location and the city was nice and quite

    Stayed in March 2024

  • Reviewed: January 15, 2024

    6.0
    It was a good location but would consider other options if we returned to the area.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    The hours for breakfast were not conducive if you wanted to get on the slopes early. I would consider 0700-1000 instead of 0800-1000. Our room smelt of sewer gas when we woke up one morning (though our friends' room did not). We asked for a hot water pot because I was sick with a sore throat and wanted to make tea and were told they would bring it to our room. They never did. We woke up at one point to their dogs barking really loudly.

    I liked that there was a pool and parking was easy. The one out of three days we were able to make breakfast, it was good.

    Stayed in January 2024

  • Reviewed: September 16, 2023

    10
    highly recommended
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing.

    amazing family-run hotel in a charming town.

    Stayed in September 2023

  • Reviewed: July 20, 2023

    5.0
    The price was right but the hotel would be much nicer if they controlled the dogs barking and replaced the hallway carpe
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Car traffic from busy road interfered with sleep. The owner’s barking dog made sleep impossible after 7 in the morning. Pet urine smell in carpeted hallway. Like many european hotels, there is only a duvet and no top sheet which was uncomfortable in the warm weather we experienced. We didn’t use the pool or sauna because the hours were inconvenient.

    Good location, room was large and comfortable. Room was also very clean. Mattress was very comfortable.

    Stayed in July 2023

  • Reviewed: February 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Camera e area wellness

    Stayed in January 2023

  • Reviewed: September 20, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, it was great experience.

    Quiet neighborhood, great views of mountains, big room, wonderful family hosts. The sauna and pool was a nice touch! We loved Perla the house pet!

    Stayed in September 2022

  • Reviewed: September 16, 2022

    1.0
    Don’t believe what the owner Alex tells you, and the DOG URINE SMELL IS TERRIBLE
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    AWFUL, overwhelming smell of dog urine in the carpet. The smell extended down the stairs and into the lobby. The owners have a large dog, and some guests had dogs also. We had booked and paid for 3 nights, but because of the smell we asked the owner Alex if we could check out early. He said it would be no problem, so we walked down the street and booked a lovely hotel around the corner for the last 2 nights. When we came back to the Hotel Garni Savoy, the owner’s wife said we would not be refunded for our 2 nights.

    Location

    Stayed in September 2022

Showing 1 - 25

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