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  5. Reviews of Hotel Genzianella

Reviews of Hotel Genzianella This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Cavour 112, 50129 Florence, Italy

#355 of 372 hotels in Florence

Guests' Choice

Review Score

Based on 113 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.1

  • Facilities

    6.7

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    6.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    8.0
    Clean hotel in a very good location
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The building and elevator are old but the hotel itself is clean and good

    Clean and good location

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Good place
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The building was a little dusty.

    The people were very friendly, the hotel lobby and room were clean and the. Location was fantastic.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    bellissimo!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    the shower would fill up very easily and sometimes there would be water all over the bathroom floor

    The receptionist was very kind and funny, literally the kindest man i’ve ever met😭. it’s the classic hotel you’d book if you have in mind to only get in the hotel at the end of the day just to sleep, but if you use it for this purpose it’s very good.

    Stayed in March 2024

  • Reviewed: November 5, 2023

    8.0
    Thank you!
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    So much mosquitoes.

    Good location.

    Stayed in November 2023

  • Reviewed: October 13, 2023

    6.0
    Good location but not good bed
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The mattress for queen bed wasn’t queen mattress it was two one bed mattress

    Near to core town

    Stayed in October 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. However, a few tips for travelers: Currently, there's a lot of construction work going on so it's not quite as straightforward to get there as it normally would be but that's not the hotel's fault. Careful if you have a lot of luggage: The lift is tiny (possibly the tiniest I've ever seen) and the hotel is on the 3rd floor of the building.

    The room was clean and the location itself is ideal. The bed is super comfortable, there's air conditioning and the room was completely dark at night. The hotel is close to the city centre and to nice restaurants. It's a very dog-friendly place with lovely staff and they even switched back to Italian so I could improve my Italian. Grazie mille e a presto!

    Stayed in September 2023

  • Reviewed: August 4, 2023

    8.0
    Good for short trip
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi is not working properly, elevator is outdated.

    It values for money. Hovewer it looks outdated and located last floor of building, rooms are clean and big enough. Good for short stay.

    Stayed in August 2023

  • Reviewed: July 10, 2023

    6.0
    Good location, expensive for what it offered, very dated.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s old, windows were old and weren’t soundproof at all. The room hasn’t been painted in a long time.

    It is located close to the city centre and different attractions.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Convenient place for a short stay in Florence
    • Business trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 2 nights

    No complaints, it met my expectations.

    I had everything I needed for my short stay in Florence. It's not luxurious, but it's comfortable enough. Good location. Kind staff.

    Stayed in July 2023

  • Reviewed: June 18, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    could do with a lick of paint

    spacious room and location

    Stayed in June 2023

  • Reviewed: June 13, 2023

    6.0
    nice staff welcoming working at the hotel, good location near Dome but very old and moldy smell inside the rooms.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    dust and mold on the ceilling, bad smell inside the bathroom, noisy windows

    well placed, few minutes away from Dome. clean bed sheets

    Stayed in June 2023

  • Reviewed: June 3, 2023

    7.0
    comfortable good for the price
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    the entrance of the building seems a little bit off but rest of the bedrooms was perfect

    excellent value for the money. very clean and comfortable bedroom. We were 3 in one room and was perfect. excellent location and very walking distance from the Duomo. host was very attentive and respectful. for budget travelers would highly recommend

    Stayed in June 2023

  • Reviewed: May 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    the coordinates were wrong. my gps put me a kilometre away. The numbers on the street were confusing ( two sets of numbers ,new and old) I asked several times and got directions going both ways 🤔 Finally a nice young man told me that it was at the next plaza, finding the door was difficult. stairs up to the one person elevator. once inside it was ok. You have to buy your water from the machine.

    staff was friendly

    Stayed in May 2023

  • Reviewed: May 12, 2023

    6.0
    Budget Travellers only
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    It was very noisy in the hotel. The water tank makes noises all through the night and the reception desk is in the same corridor as the rooms. So hearing the lady loudly on the phone from 8am and sometimes hoover's at 8.30am wasn't great after 13 hour day trips the night before. Although the room was very clean, the pillow was like a rock and the shower cubicle was tiny (I'm 5"3, slim) I had to shower with the doors open. The main door into the bathroom also didn't shut properly so I had to prop it closer with the chair.

    This hotel is great for budget travellers who don't spend much time in the room. It's only a 20 minute walk to the train station and downtown Florence making it easy for sightseeing and any day trips with meeting points at the station. It was very clean and the room had a fridge. The gentleman that checked me in was very friendly also

    Stayed in May 2023

  • Reviewed: April 17, 2023

    7.0
    ok from staying perspective, but not super luxurious. Be prepare to walk to reach hotel frm station.
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights

    Lift was small (infact very small)....very difficult to carry your stuff to room. Location was far from station from walking perspective with luggage but with taxi its just 5-10 mins but for that you might have to pay 10-15 Euro one way.

    Room was fine, not super luxurious but okay. Host was good and supportive in all the ways. If you get it at good price and okay to walk or take taxi to reach hotel from train station it will be fine.

    Stayed in April 2023

  • Reviewed: April 16, 2023

    6.0
    it was a basic hotel that was slightly pricey
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    it was just a very basic hotel which has very bad soundproofing. ww were given the room directly next to the main door. we could hear every single sound esp of people walking in and out of the hotel. location isn’t super prime too. its 20 mins walk to city centre

    the room was considerably large and it has a microwave in the common area. staff was nice too, asked for a kettle and he gladly passed us one

    Stayed in April 2023

  • Reviewed: April 6, 2023

    6.0
    Fine.
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night

    It's not massively central and a pretty old school basic hotel room. Totally fine given the cost of rooms in Florence these days.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night

    I would not recommend it for longer stays. The rooms are not really private sound-wise: street noise and neighbours can be heard. It is a few floors up, with a small elevator, and the overall smell is not really pleasant.

    We choose this hotel because of its location snd relatively chesp rate and we were only using it for a one night visit. It fulfilled all our needs.

    Stayed in February 2023

  • Reviewed: March 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel did have a funny odour. The room was small and very basic - you’d only want to use it to sleep. Although it was only 15 or so minutes to get to the centre, it was at the opposite end of where the best places were. If you’re not a fan of walking back on a night, it’s not the best location.

    Stayed in February 2023

  • Reviewed: October 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy, because of the single-pane windows.

    Kind staff, location close to the tourist attractions.

    Stayed in October 2022

  • Reviewed: October 14, 2022

    6.0
    Good
    • Business trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    the Bathroom door is very Noisy

    coordination

    Stayed in August 2022

  • Reviewed: September 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Location good easy walking distance to center, room was spacious, elevator available (note:too small for wheelchairs or large strollers.

    Stayed in September 2022

  • Reviewed: August 31, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Check in stuff were drunk I guess

    Stayed in June 2022

  • Reviewed: August 2, 2022

    7.0
    inside the history
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    very old fashion room with no view at all , very narrow bathroom , the building have the smallest elevator i had ever seen in my life

    mr. Giovani is the best thing ever in our stay , very close from the center and daumo ( 10 mins walk) , clean rooms and comfortable beds

    Stayed in July 2022

Showing 1 - 25

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