Via Ginori 22/24/26, San Lorenzo, 50123 Florence, Italy
#193 of 372 hotels in Florence
Guests' ChoiceBased on 362 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.7
Facilities
8.3
Staff
9.4
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: April 14, 2024
Hernandez-brito
United States of AmericaVery nice Hotel , comfortable and good size room.
Stayed in April 2024
Reviewed: April 6, 2024
Patricia
United States of AmericaThe walls were a bit thin. We could hear our neighbor’s conversation.
We loved this hotel! The staff were so friendly and helpful. The location couldn’t have been better. The breakfast and coffee bar were great
Stayed in March 2024
Reviewed: April 3, 2024
Gordon
United KingdomBreakfast started a wee bit later than we had hoped ... especially on the days we'd booked excursions that started early morning.
Comfortable accommodation in a central location. Reception staff were very helpful.
Stayed in March 2024
Reviewed: March 29, 2024
Dritan
DenmarkLoud in the night. The breakfast was poor.
The location, the staff. Very polite, helpful, smiling staff.
Stayed in March 2024
Reviewed: March 18, 2024
Ricardo
DenmarkIt is a really well-located hotel with a very friendly staff! I had a minor issue with the room, which was solved immediately.
Stayed in March 2024
Reviewed: February 26, 2024
Hakan
TurkeyBathroom is small Shower cabinet is very small
Breakfast is rich Location is ok Staff is helpful Room is big enough
Stayed in February 2024
Reviewed: February 19, 2024
Claire
United KingdomThere was no electric point for the kettle near to the table so I had to use it on the floor. The stairs were rather steep (especially if you are in heels). There should be milk out at Breakfast so people can pour there own on thier on the cereal.
The bed was extremely comfortable, the location is brilliant and the room was modern
Stayed in February 2024
Reviewed: February 7, 2024
Isabella
AustraliaOur air conditioning unit was on the heater and was spitting out icicles. Other than that there is nothing to complain about.
We loved the location and the value for money. The buffet breakfast was really good and my favourite thing were the pancakes. The staff were lovely and welcoming.
Stayed in February 2024
Reviewed: January 27, 2024
Burcu
TurkeyNo elevator🙈
Staff was amazing. They were so helpful, problem solving and kind.
Stayed in January 2024
Reviewed: January 25, 2024
Scott
AustraliaComfortable accommodation & very good breakfast
Stayed in January 2024
Reviewed: January 22, 2024
Rosa
SpainNo elevator. Poor breakfast.
It was next to all the touristic attractions. You could walk everywhere. Hotel was clean. Nice staff.
Stayed in January 2024
Reviewed: January 11, 2024
Ella
United KingdomFor a wine hotel, it was very difficult to order a glass of wine.
Lovely breakfast, right in the centre of Florence.
Stayed in October 2023
Reviewed: January 5, 2024
Lisandra
United States of AmericaThe bathroom pipes had a bad smell in one of the rooms.
I love the location of the Hotel. Rooms were large enough and beds were very comfortable.
Stayed in January 2024
Reviewed: January 1, 2024
Jasem
BahrainNo elevator
The staff were extremely helpful and the room and washrooms were very clean and comfy. They helped us with directions. Bed was very comfortable. Location: really close to all main attractions
Stayed in December 2023
Reviewed: December 30, 2023
Daniela
RomaniaSome dirty/damaged plates available for the breakfast.
Good location. Clean service every day. Friendly staff.
Stayed in December 2023
Reviewed: December 20, 2023
Moon
GermanyWe stayed in Garden Suite. Room is a bit smaller than we expected. The room is not 18 sqm. May be including the Balcony and the little area to the Balcony door will be 18 sqm. In Summer this room may be quite loud because of the swimming pool.
Location Location Location
Stayed in December 2023
Reviewed: November 28, 2023
Erica
United States of Americait was unfortunate that I was not informed that I had to book an appointment to do a wine tasting in the wine cellar, so we missed out on that and were very much looking forward to the experience.
great location, nice staff, all around good experience.
Stayed in November 2023
Reviewed: November 14, 2023
Greer
United States of AmericaSome sewage smell in the lobby
Location was great. Staff was very kind and attentive
Stayed in October 2023
Reviewed: November 13, 2023
Vasileios
GreeceBreakfast was a bit poor in quality. No elevator was present. There was a smell of moisture inside the hotel. In general though the city had a smell of gutter everywhere but not related with the hotel ofc.
The location is great, very close to Duomo and the city center. Nice room big one with nice beds.
Stayed in October 2023
Reviewed: October 24, 2023
Dayna
United States of AmericaThe bathrooms was a little dated and heard the upstairs neighbors entire convo in the bathroom 😂
All about the location! Room was big and offered a sauna. In a walkable location and close to everything.
Stayed in October 2023
Reviewed: October 24, 2023
Stephanie
United KingdombREAKFAST
LOCATION
Stayed in July 2023
Reviewed: October 20, 2023
Liliana
United States of AmericaStaff hotel was great. Piero at front desk helped us every time we required assistance!
Stayed in October 2023
Reviewed: October 2, 2023
Kenneth
United States of AmericaThe staff was wonderful, our hosts were hip and eager to have us enjoy their Florence. Our breakfast and cappuccino maestro Enzo was sensational! We enjoyed what little time we spent at the hotel as we were busy taking the city’s highlights!
Stayed in September 2023
Reviewed: September 28, 2023
Gaetano
AustraliaThe major issue is no lift in the building. My mother has had two knee replacements, and it was a terrible experience for her in that snse only. Other than that it was fine.
In perfect position in Florence close to all main attractions. Breakfast was plntiful and very good. Our coffee Barista was wonderful, and staff were very helpful to any of our requests. Really liked the pool with Bar.
Stayed in August 2023
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