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Reviews of Grand Hotel Cocumella 5 stars

Via Cocumella, 7, 80065 Sant'Agnello, Italy

#8 of 15 hotels in Sant'Agnello

Guests' Choice

Review score

Based on 44 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    7.3

  • Free WiFi

    8.3

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Showing 1 - 20

  • Reviewed: 26 August 2018

    7.5
    The hotel location was perfect just outside Sorrento itself...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    No ironing facilities, so had to pay 48 euros, just to get some items ironed!

    The hotel location was perfect just outside Sorrento itself & the staff were very helpful and attentive.

    Stayed in August 2018

  • Reviewed: 31 July 2017

    10
    Simply the best!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    From the minute we were greeted outside, this stay was excellent in every way. The staff were friendly efficient and helpful. Personalized service, Every need was taken care of. Spacious rooms, modern bathrooms in excellent condition. Spacious sitting areas around the hotel to relax. Fabulous pool area with excellent poolside service and facilities. There was so much more to this stay it was truly an experience. Thank you 😊

    Stayed in July 2017

  • Reviewed: 20 May 2017

    8.3
    Not exactly "in Sorrento "!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Beach access closed for 2 days with no explanation - we asked twice. Coffee was not great - the shop next doors coffee far superior at a fraction on the price . Shop next door also sold drinks for €2 or less in comparison to hotel which charged €5 for a plastic bottle of water and € 7-8 for a beer. Also served in a plastic beaker. So we went to the shop quite often !

    The views and the peace and quiet

    Stayed in May 2017

  • Reviewed: 25 August 2018

    9.2
    Amazing breakfast and staff
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Needs more family rooms. Becomes very expensive when paying for 2 rooms!

    Amazing breakfast and staff

    Stayed in July 2018

  • Reviewed: 11 July 2018

    9.2
    If you want to go to Sorrento, Cocumella is your luxury hotel.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    staying only 5 days!

    especially the staff. Unique and marvelous!

    Stayed in July 2018

  • Reviewed: 26 July 2017

    7.1
    not worth it, too expensive
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    way to expensive for what it is, its 4 star hotel

    great pool and nice view

    Stayed in July 2017

  • Reviewed: 9 July 2017

    10
    Cocumella is the best hotel in Sorrento
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower confusing

    Staff, view, design, setting

    Stayed in July 2017

  • Reviewed: 18 June 2017

    7.5
    Location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in June 2017

  • Reviewed: 2 October 2016

    8.3
    Wonderful staff & views!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room 229 horrible view .

    Views beautiful!

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 October 2015

    3.3
    The property is a lot older than it looked in the pictures.
    • Leisure trip
    • Couple

    The property is a lot older than it looked in the pictures. The Internet was very slow and our suite had a constant bad odor which we informed the hotel about, however nothing was done. The breakfast was very average with limited choice. We were disappointed with our stay.

  • Reviewed: 6 September 2015

    6.7
    Lovely faded grandeur.
    • Leisure trip
    • Family with older children

    Poor Wifi. Lack of investment in grounds and facilities. Public areas not always as clean and tidy as they should be. Pool needs refurb as does gym

    Lovely faded grandeur. Beach lido , pool and pool restaurant. Well furnished and comfortable rooms. Lovely vegetable garden

  • Reviewed: 20 August 2015

    10
    Hotel and staff were excellent.
    • Leisure trip
    • Couple

    Wifi was very slow. Ended up using 3G instead.

    Hotel and staff were excellent. The grounds of the hotel are beautiful. The Vera boat excursion was also fabulous and the crew were great.

  • Reviewed: 21 July 2015

    9.2
    So relaxing and welcoming.
    • Leisure trip
    • Couple

    Felt the restaurant menu a little limiting.

    So relaxing and welcoming. You felt like you were staying in a 5 star hotel the staff went out of their way to make the holiday fantastic

  • Reviewed: 12 July 2015

    10
    Fabulous hotel, staff, facilities, location - beautiful...
    • Leisure trip
    • Couple

    The wi-fi was very slow it in such a peaceful place - it suited the pace of the surroundings

    Fabulous hotel, staff, facilities, location - beautiful building exquisitely furnished; reception team, concierge, pool crew and service staff at breakfast couldn't do enough, and were always so courteous - it was very peaceful in what is a vey busy part of the country.

  • Reviewed: 12 July 2015

    9.6
    Surroundings, food, gardens, rooms, hotel was wonderfull.
    • Leisure trip
    • Couple

    Bed wasn't comfortable. Wifi was really poor. Sometimes very noisy in night, because of the wedding party and others actions.

    Surroundings, food, gardens, rooms, hotel was wonderfull. Swiming pool, privacy, few people.

  • Reviewed: 10 May 2016

    8.8
    The views are to die for
    • Leisure trip
    • Couple

    Drink's a little pricey

    The views are to die for

  • Reviewed: 29 October 2015

    10
    Quiet.
    • Leisure trip
    • Couple

    Nothing

    Quiet. Gorgous grounds. Peaceful. Guseppi the manager is fantastic.

  • Reviewed: 21 September 2015

    10
    The view and location were fantastic.
    • Leisure trip
    • Couple

    The view and location were fantastic. The location is just outside of town and was relaxing and peaceful.

  • Reviewed: 9 July 2015

    10
    Everything - staff couldn't be more helpful especially...
    • Leisure trip
    • Family with older children

    Everything - staff couldn't be more helpful especially chief concierge. Tall ship trip to Capri great experience.definitely will go back

  • Reviewed: 6 May 2015

    8.8
    Setting
    • Leisure trip
    • Couple

    Poor wifi. Somewhat expensive.

    Setting

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 20

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