Restaurant food was average, and doesn’t open until 7.30pm. No tea / coffee in room, and no kettle available. Four fresh towels every day. 28 towels in 7 days … even if you leave them hanging up ! They even take away an opened soap, and replace with new packet ! And …. then, they want to charge € 3 euro for a pool towel !! Bonkers !! Just take a room towel to the pool … you’ll get a new one tomorrow ! I was on 2nd floor. Lower 2 floors renovated, top 2 not. My room advertised ‘with desk’ …. no desk. Did have small round wonky table. …. gggggrrrr …

Great pool.

Stayed in August 2025

Lousy wifi, can't support two device at the same time in the same room

very comfortable room, nice out door swimming pool

Stayed in August 2025

Very nice SPA

Stayed in August 2025

No coffee machine. You had to order each time whenever you wanted a drink. No fresh juices. No soft boiled eggs.

The breakfast was a classic continental breakfast with personalized service. We were served even though we arrived late to the breakfast room. The staff didn't bother us till we finished and left the breakfast room.

Stayed in July 2025

Swimming pool at additional cost for guest.

breakfast was good but quite distance for rome city

Stayed in May 2025

It had everything we needed, and it was only for 1 night. Very friendly staff, okay breakfast. Bit outdated, but clean and everything works as expected. But if you are looking for a spa day and good massages, then stay here. Book the room that includes the spa access. The spa is amazing, and you will find everything you need and more with this hotel/spa Treatments like facials and massages are extra and not super cheap, but it is so worth it. You want a relaxing day at the spa book here.

Stayed in June 2025

The mattress was not comfortable

Everything was good exept the mattress

Stayed in November 2024

90s Architecture: The building itself has a dated 90s aesthetic, which might not appeal to everyone The surrounding area isn't the best

Modern Room: Our room was recently renovated and the bathroom was especially impressive. Plenty of Parking: There was ample parking available, which was convenient. Nice Spa: The spa looked inviting, although we didn't have time to use it. Good Breakfast: The breakfast was delicious and provided a satisfying start to our day.

Stayed in September 2024

Spa was closed without any information at time of booking

Spaciousness friendliness and comfort

Stayed in June 2024

Was missing English breakfast :-) Price could be a bit better .

Location, spa , friendly staff

Stayed in April 2024

I booked through Booking and specified 24 hour check in and airport shuttle because my flight was arriving at 10pm. The hotel requested my flight arrival time, but after waiting 45 minutes outside for shuttle they sent a text saying shuttle not available and that I should take a taxi. The taxi cost me 100 euro which was more than my flight to Rome. Hotel said I should take it up with Booking.com I was lucky the taxi accepted credit cards because I did not have that much cash. Make sure that shuttle service is indeed provided by hotel before you make a reservation

The included breakfast was exceptional. Staff very friendly and informative on public transport to Rome. Clean, comfortable and well appointed rooms.

Stayed in September 2023

Location. Tivoli Terme didn’t have many restaurants to choose from within a walking distance of the hotel

Facilities were great including Wi-Fi, air conditioning, bar, restaurant, swimming pool, spa and gym

Stayed in July 2023

dinner food at restaurant

large rooms / suites

Stayed in September 2022

Young staff were vacant and disinterested. To be fair it looked a very boring job as the hotel was pretty empty.

Nice pool

Stayed in August 2025

Old stile

Nice hotel good staff ( Grazie )

Stayed in August 2025

The hotel is geared for group travel. We had booked a junior suite, but on arrival seeing it faced a busy road, we paid to upgrade to a suite. The windows were dirty. The shower had no shelf for toiletries; hence opening the door while showering wets the bathroom floor. No Kleenex/similar. One waste basket in whole suite (3 areas). Towels for the pool are charged; chair and umbrella are free. No lifeguard at the pool on day of closure of the hotel spa; pool is open for hotel guests. For two of the three days of our stay there was noisy construction work during the day. If we knew about this in advance, we would not have booked. The hotel management could have offered an apology and some sort compensation for the inconvenience.

The pool: good size and well maintained. Good breakfast buffet. Good restaurant staff service.

Stayed in August 2025

Needs some updates.

Breakfast and the outdoor pool.

Stayed in July 2025

It’s dated, the matteres had seen better days .

It was clean but nothing nearby.

Stayed in May 2025

The hotel is pretty old and needs to be updated in furniture and Toilets. Shower cabin very small, electric plugs not working

Breakfast and people kindness

Stayed in May 2025

It is not included in the room ( and it costs almost as much as the room to access it - 65€ pp a day). When we did the booking nothing said the spa was an extra. There is no option to add it at when making the booking so we assumed is included. After the booking we received messages from the location with some key information (location etc...) but still nothing about the spa. To be honest this lack of clarity made us we feel scammed. The hotel itself is quite ok and reasonably clean. The spa is also very nice. The staff overall was rude.

The spa was nice but ...

Stayed in January 2025

This hotel is way past days of its glory. What's left is old, used up and falling apart with the shower in our room unfit for use. Still charging big money for a stay. I would not recommend this hotel to anyone. Very disappointing.

Stayed in September 2024

While the hotel's services are okay, it's clear that it needs updating. The bed, sheets, and towels are worn out, and the shower is hard to reach. The bathroom layout is awkward, and the air conditioning didn't work, so we had to open the window, which made it noisy at night. In general, the hotel is a bit expensive for what you get. On the upside, they have an electric car charging station and plenty of parking, which is convenient.

Stayed in March 2024

The old lift, but it is well. Same breakfast menu....

Location, ambience, cleanliness, and staff courtesy

Stayed in December 2023

The bedrooms could do with an update. I didn’t like that I booked a spa hotel and found out when I arrived that you had to pay extra each day to use the spa ! Location was very far out from the centre of Rome, which made it difficult for a taxi to the airport and also very costly . In fact, I checked out a day early to check in another hotel. The purpose of my trip was to relax use the spa, and in fact, it was very stressful, and none of that was achieved .

The hotel itself was nice, spacious, and overall okay. The gymnasium was modern.

Stayed in November 2023