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Reviews of Grand Hotel Entourage - Palazzo Strassoldo 4 stars

Piazza San Antonio 2, 34170 Gorizia, Italy

#6 of 13 hotels in Gorizia

Guests' Choice

Review score

Based on 600 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 - 49

  • Reviewed: 28 June 2018

    7.1
    this hotel is a bit out dated.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    this hotel is a bit out dated. the rooms have known better times, but are still clean. upon my arrival the hotel receptionist(who was very helpful) told me that on a Sunday both the restaurant and bar were closed. it was not possible to get any food on a Sunday. the rooms are situated around a courtyard. the garden is not maintained and during my second night the very noisy bar , also overlooking the court yard, kept me awake for the first hours of the night.

    Stayed in June 2018

  • Reviewed: 9 May 2018

    10
    An affordable visit to teh history
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The atmosphere in this hotel, which served a castle originally is unique. Antique furniture and many original and restored details create a noble ambient. A French duchess found in this palace asylum in the mid-XIX century, moreover the mathematical genius Cauchy served in the castle as a home teacher.

    Stayed in May 2018

  • Reviewed: 9 May 2018

    8.8
    Very quiet old town, nice hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing about the hotel, but there is not much in Gorizia. Pretty quiet. Just a stopover for a night driving in from the Trglav Park in Slovenia.

    Clean room in a nice refurbished palazzo. Parking was easy in their lot. Friendly staff. Breakfast was fine.

    Stayed in May 2018

  • Reviewed: 21 April 2018

    10
    Perfect
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff were so friendly and helpful, With a fantastic attitude. Breakfast was outstanding. Classic old building with large rooms, comfy beds, crisp linen, wonderful shower. Very central yet peaceful. Great value for money.

    Stayed in April 2018

  • Reviewed: 20 April 2018

    7.9
    Will book there again.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Spent first night on second floor. Very hot room as air conditioning not switched on. Not possible to open roof windows due to the rain. Then moved to lower room on first floor looking over the wonderful courtyard, which was excellent.

    Great breakfast with lots of variety. Very unique experience in lovely location.

    Stayed in April 2018

  • Reviewed: 12 March 2018

    9.2
    Real palace!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It was a bit cold in the room and since the hotel has a centralized heating system, we could not do too much about it. Unfortunately, blankets were missing. No other objections.

    Beautiful object located on excellent location, with nice comfortable rooms, interesting vine bar and perfect breakfast. Before coming to the hotel, we read different comments by reviewers, putting the focus on critics - and we were glad to see that hotel took into consideration most of them and improved their functioning. Mini bar was full, breakfast diversity, parking spot provided. We even got coupons for free glass of vine in the hotel bar. Excellent service.

    Stayed in March 2018

  • Reviewed: 2 January 2018

    10
    nice and elegant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I would suggest to upgrade the TV devices

    Very nice and elegant hotel, with high attention to satisfy customers’ requests. Also it’s closed to Casino Perla (Nova Gorizia), perfect location for who wants to enjoy a night out to Casino.

    Stayed in January 2018

  • Reviewed: 7 September 2017

    8.3
    Beautiful historic property in Gorizia.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Beautiful historic property in Gorizia. Staff recommended a fabulous restaurant (Al Chiostro) across the street for dinner. Breakfast in the morning was very good and the coffee was excellent (of course).

    Stayed in September 2017

  • Reviewed: 28 June 2017

    8.8
    We were in a very spacious room, more like a suite.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Coffee and tea facilities in room

    We were in a very spacious room, more like a suite. Plenty of space to hang clothes etc. Reception staff, particularly Nancy, very helpful, informative and cheerful.

    Stayed in June 2017

  • Reviewed: 26 May 2017

    9.2
    Lavish
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    You should reserve a room facing to the garden - if you need a quiet room. At the week-end the square in front of the hotel was crowded and loud.

    You can spend a day in a castle of the Bourbon family.

    Stayed in May 2017

  • Reviewed: 21 November 2016

    9.2
    Nice stay in the city centre!
    • With a pet
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    Beautiful hotel right in the centre of the city! The room was spacious, dogs welcome, and the private parking was fine. The restaurant over the road was also very good!

    Stayed in November 2016

  • Reviewed: 4 November 2016

    9.6
    A nice place to stay...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The carpets are seemed used...sooner or later must be changed... The TV was an old one even from the XX. century... but to tell you the truth, I did not watch it at all...

    I have been here several times... The staff are very polite and kind. I usually stay here only one night to relax and sleep during a long journey. The silence is very important for me, and the room(s) is/are comfortable! Near to the castle and it is not far from Corso Italia. I can just recommend it... This is a lovely place to stay... Wide range of breakfast...

    Stayed in November 2016

  • Reviewed: 20 September 2016

    9.2
    The Palace
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Minibar choice could be more rich

    Surprised to stay in former palace, we had no notion that this hotel has such a great history and extraordinary building

    Stayed in September 2016

  • Reviewed: 25 August 2016

    8.8
    Beautiful Building, Friendly Service
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    Found the bed and pillows a little hard, but soon got used to it.

    Very friendly and polite Reception Staff, they were most helpful. We had a car, and the location was superb for exploring the surrounding hills and countryside. Worth the €10 a night for safe parking Our room was very clean, excellent chamber service every day.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    9.6
    A Grand Hotel Indeed
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    If I'm really being picky, I would've like to have hung my trousers up, none of the coat hangers had the facility to do so.

    Nothing was too much trouble for the front of house staff they were all very friendly. The bedrooms were lovely, very tastefully done. I had a single room and found it very spacious indeed.

    Stayed in August 2016

  • Reviewed: 18 April 2018

    10
    Perfect place for runaway from the future
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable hotel with old kind of charm. Great place for calming and relaxing.

    Stayed in April 2018

  • Reviewed: 14 March 2018

    8.8
    breakfast really good, staff fantastic
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    breakfast really good, staff fantastic

    Stayed in March 2018

  • Reviewed: 2 March 2018

    8.0
    Overall good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Broken tv, not very clean in the corners

    The staff, the breakfast. Th bathroom,and Wi-Fi speed. The quality cost rate.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    5.4
    not a royal place at all
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    unfriendly service, feeling like in an unwary maintained museum

    Hotel is located in proximity to the old town

    Stayed in January 2018

  • Reviewed: 10 December 2017

    10
    Nice interior, somewhat dated, but clean and well maintained.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice interior, somewhat dated, but clean and well maintained. We were offered a complementary glass of wine on arrival!

    Stayed in December 2017

  • Reviewed: 31 October 2017

    7.1
    Very cozy winebar with good wines from the region
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very cozy winebar with good wines from the region

    Stayed in October 2017

  • Reviewed: 9 September 2017

    6.7
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    the hotel suffers from being a bit old. Breakfast not in standard with a 4 star hotel.

    excellent location. Quiet

    Stayed in September 2017

  • Reviewed: 16 August 2017

    5.4
    4 Stars only for the equipment. For staff an breakfast 3 Stars maximum.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Eggs an pancakes was cold three days. (We hint them at the second day). Fruitjuice was not fresh.

    coffee was good, fresh fruit

    Stayed in August 2017

  • Reviewed: 2 August 2017

    4.2
    Very dirty, magnetic key for main door doesn't work, in...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very dirty, magnetic key for main door doesn't work, in 3am you search for sombody to OPEN main door, Air condition very BAD,

    Stayed in July 2017

  • Reviewed: 23 July 2017

    9.6
    pleasant stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    breakfast is only standard !

    great location, splendid building, nice room !

    Stayed in July 2017

  • Reviewed: 26 October 2016

    7.9
    The receptionist was very helpful and friendly.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was very helpful and friendly.

    Stayed in October 2016

  • Reviewed: 20 September 2016

    10
    Excellent place to stay in Gorizia
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Reception and breakfast staff competent and charming, excellent breakfast, high quality services, good location

    Stayed in September 2016

  • Reviewed: 14 August 2016

    9.2
    Great location near the castle.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Great location near the castle. Good breakfast.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 February 2016

    10
    perfect elegance, perfect center location, top service, top...
    • Business trip
    • Solo traveller

    i can not tell anything

    perfect elegance, perfect center location, top service, top room, very rich breakfast, free parking in front exceptional hotel for a normal hotel price

  • Reviewed: 16 November 2015

    9.6
    The staff was very helpful, especially Gaia, who way ahead...
    • Leisure trip
    • Solo traveller

    The staff was very helpful, especially Gaia, who way ahead of time found a taxi for me for my earty-morning departure for Ronchi airport and recommended an excellent afternoon itinerary for me

  • Reviewed: 22 October 2015

    9.6
    A lovely old palace on a quiet square in the old town, at...
    • Leisure trip
    • Couple

    Plastic drinking glasses - they have no place in a four-star hotel.

    A lovely old palace on a quiet square in the old town, at the foot of the castle. Everything is preserved, like a museum. Welcome wine-tasting in the hotel's enoteca. Friendly staff.

  • Reviewed: 22 April 2015

    10
    suite ampia, comoda, accogliente e pulita
    • Couple

    Colazione non particolarmente varia. Una volta terminate, le brioches non sono state rimesse nonostante mancasse ancora parecchio tempo all'orario di chiusura.

    suite ampia, comoda, accogliente e pulita

  • Reviewed: 22 March 2015

    9.6
    Excellent location, historic building with a lot of...
    • Leisure trip
    • Couple

    The WiFi id+password should be provided at the arrival and should be shorter: It is a nuisance to digit every single time you want to log in a long string of numbers for both user and password

    Excellent location, historic building with a lot of atmosphere, bedroom with an adjoined living room

  • Reviewed: 17 February 2015

    8.8
    great building, spacious room, super friendly stuff, tasty...
    • Leisure trip
    • Family with young children

    although they go with the building, vintage room amenities could be more up to date ;)

    great building, spacious room, super friendly stuff, tasty breakfast, peaceful area near to the castle and main square with numerous cozy restaurants

  • Reviewed: 24 April 2016

    9.2
    Breakfast was on average quality only.
    • Business trip
    • Solo traveller

    Breakfast was on average quality only.

  • Reviewed: 3 April 2016

    9.2
    Location
    • Leisure trip
    • Solo traveller

    Location

  • Reviewed: 27 February 2016

    6.7
    Mancano ciabattine e dentifricio
    • Business trip
    • Solo traveller

    Mancano ciabattine e dentifricio

  • Reviewed: 23 February 2016

    10
    Great location, friendly and helpful staff.
    • Business trip
    • Couple

    The hair dryer needs to be updated.

    Great location, friendly and helpful staff.

  • Reviewed: 29 November 2015

    7.5
    the good breakfast and the comfortable bed
    • Leisure trip
    • Couple

    the good breakfast and the comfortable bed

  • Reviewed: 13 September 2015

    3.8
    Ease of use - bicycle storage, dining area, proximity to...
    • Leisure trip
    • Couple

    WiFi weak but staff installed additional router in room.

    Ease of use - bicycle storage, dining area, proximity to town center

  • Reviewed: 30 August 2015

    9.6
    Best position, near historic center
    • Leisure trip
    • Couple

    WiFi needs upgrade

    Best position, near historic center very good restoration of old building

  • Reviewed: 20 August 2015

    10
    Nicely renovated historical building close to historical...
    • Leisure trip
    • Solo traveller

    Nicely renovated historical building close to historical fortress. Great creative breakfast and nice winebar

  • Reviewed: 5 July 2015

    7.5
    Good location, interesting history.
    • Business trip
    • Couple

    The hotel doesn't have a pleasant atmosphere.

    Good location, interesting history.

  • Reviewed: 29 June 2015

    10
    Excellent location close to museums and a great base camp...
    • Leisure trip
    • Couple

    Excellent location close to museums and a great base camp for cycling in the area. Friendly and professional staff and engaging conversationalists.

  • Reviewed: 31 May 2015

    10
    The hotel is top class and the prices are really reasonable.
    • Leisure trip
    • Solo traveller

    The hotel is top class and the prices are really reasonable.

  • Reviewed: 12 May 2015

    5.8
    I didn't have service for the luggage.
    • Leisure trip
    • Couple

    I didn't have service for the luggage. I had to take them to the room. There was no garage room available.

  • Reviewed: 25 April 2015

    9.6
    Perfect location in town, close to the central square and...
    • Leisure trip
    • Couple

    Nothing

    Perfect location in town, close to the central square and restaurants.

  • Reviewed: 14 April 2015

    10
    Lovely living space
    • Business trip
    • Couple

    Lovely living space

  • Reviewed: 1 March 2015

    8.3
    Breakfast was excellent altough missing american part
    • Business trip
    • Solo traveller

    Breakfast was excellent altough missing american part

There are also 32 reviews without text. These impact the overall review score.

Showing 1 - 49

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