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Reviews of Hotel Federico II Central Palace 4 stars

Via Principe Di Granatelli 60, Ruggero Settimo, 90139 Palermo, Italy

#25 of 74 hotels in Palermo

Guests' Choice

Review score

Based on 315 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    8

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Showing 1 - 55

  • Reviewed: 27 September 2018

    7.5
    requires noise reduction prolicy
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    1) Noise. Neighbor rooms are noisy with pipes located clos to bed. Under he window at 7.am there were some delivery with very noisi cart. 2) Asked an upper floor, not allowed with not convincing arguments 3) Price not appropriate for quality of service.

    Cleanliness and modern ambient

    Stayed in September 2018

  • Reviewed: 16 August 2018

    10
    The staff were so incredible.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were so incredible. They were all so kind to us :) the spa is amazing and the location is great because it’s so close to the main pedestrian street but located on a quiet street which we really appreciated. Don’t hesitate, book this property!

    Stayed in August 2018

  • Reviewed: 17 July 2018

    5.4
    The location was fairly good.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The design/decor was old fashioned and outdated. The staff was generally very indifferent towards guests. Breakfast was pretty bad.

    The location was fairly good.

    Stayed in July 2018

  • Reviewed: 3 June 2018

    7.1
    Super location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was very dark and there were no outside spaces to enjoy such as roof terrace garden or outside bar seating. Very Cheap toilet paper. Reception Staff were hidden behind a wall but attentive when they came out.

    Great location and good varied breakfast. Spa was a lovely experience. Our particular room was a good size.

    Stayed in May 2018

  • Reviewed: 31 May 2018

    5.4
    Comfortable and clean room.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Quite noisy rooms - clunking plumbing - and poorly lit, both bedroom and especially bathroom. Tepid water one night for shower. Worst bit was cool (and one appallingly rude and unhelpful) member of staff on front desk.

    Comfortable and clean room. Nice bar.

    Stayed in May 2018

  • Reviewed: 11 April 2018

    6.7
    Good location, comfortable and clean.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I only booked it because of the indoor pool for my children. We were told on arrival that we couldn’t use it because it was part of the spa which was a huge disappointment. No apologies from the staff and they said if we wanted to use the pool it would cost nearly 100 Euro’s for an hour. Won’t be staying again.

    Good location, comfortable and clean. Friendly staff at breakfast

    Stayed in April 2018

  • Reviewed: 30 March 2018

    9.2
    Needs the small details attended to
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was limited. No fresh squeezed juice only concentrate. No guest information in rooms for example- room service menu. Spa costs extra to enter.

    Great location close to the main shopping area

    Stayed in March 2018

  • Reviewed: 28 March 2018

    7.1
    Spa costs 25 Euro per person and open till 20:30.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Spa costs 25 Euro per person and open till 20:30. Need to book in advance. Breakfast has quite limited choice. Need to ask to add food if several people come together.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    6.7
    The Spa is extremely overpriced.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The Spa is extremely overpriced. One hour in the sauna and the pool is 25 eur/hour/person. A 2 hour spa for a couple is eur 100! And it is not mentioned in the website, it looks like it is included in the price. So it is very misleading!

    Stayed in February 2018

  • Reviewed: 4 March 2018

    2.5
    Very incorrect hotel
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very incorrect hotel! I checked in the hotel, but nobody said át the recepction there is NO WATER in the room. I would like wash my hand, take a shower and USE the toilet, but No water, so I called the reception and ask for some water, They brought 2 piece of 0,75l water, but this is not enough for 8 hours. Till 8 hours was No water in the room, novody said Sorry on It and all of the price I have to paid for It! I used the wellness area, but there so many chlorine They used in the water(!!!!), my hair went wrong and from my bikini came out(!!!) the color. No Sorry about this, only They said I dont charged the USE of the wellness (because the wellness isnt free!). I speak with the receptionist, he gave me 10 EUR discount, after 20 minutes speaking with me, but this is nothing in this expensive hotel, so he promised, the manager will call me up because of the compansation, but nobody wrote/call me...

    Nothing!

    Stayed in February 2018

  • Reviewed: 9 January 2018

    7.9
    Good location.
    • Couple
    • Executive Double Room
    • Stayed 4 nights

    The room we had on the 6th floor was very hot . In summer it could be uncomfortable, would be needed to check the power of air-conditioner. Spa took one hour to warm up and we were not informed about this. In the room near to the back-elevator you hear the transport-noise from 7 o'clock in the morning.

    Good location. Nice breakfast with good coffee.

    Stayed in January 2018

  • Reviewed: 13 November 2017

    9.6
    The staff was very helpful, and recommended amaIng...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It seemed like the heater was broken or constantly on making it hard to sleep.

    The staff was very helpful, and recommended amaIng restaurants to eat at.

    Stayed in November 2017

  • Reviewed: 15 October 2017

    4.6
    Breakfast was delicious but the same each day.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 8 nights

    Bed was hard. A/C didn't work very well. Front desk staff were satisfactory. Wifi terrible.

    Breakfast was delicious but the same each day. Breakfast staff were very attentive and gracious!

    Stayed in September 2017

  • Reviewed: 2 September 2017

    10
    Location and staff's professionalism are everything to me. Location was amazing. There was a bit of
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    View could have been better.

    Location and staff's professionalism are everything to me. Location was amazing. There was a bit of a problem during check-in but the receptionist were very kind and accommodating. They could not apologize profusely. Buffet breakfast was okay. Overall the stay was amazing and i would certainly book again. About Me: 30 Male Filipino-American. Healthcare Professional. Traveler - 77 countries.

    Stayed in August 2017

  • Reviewed: 30 August 2017

    9.2
    The hotel was very good in all aspects.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    Everything was good The hotel offer a parking service that cost 16 e per night. Somebody take the car and bring it back when you need it. (it might seem high but we saw that other hotel charge 20 e for the same service). We manage to find parking is the around streets that cost 1 e per hour for 8:00-20:00. Since we were mostly traveling around with the car during the day we choose the public parking. There are also free parking place but are a bit away.

    The hotel was very good in all aspects. Well maintain and elegant style. It is out of ZTL (in Palermo center there is traffic restriction) so if you traveling with a car is fine . The room was clean, spacious with comfortable bed, mini bar (a bit expensive) and very clean. Is located is a quite road and the room has good sound proofing from outside noise. The A/C was controllable and not noisy. The breakfast was good and tasty, with a variety of things from salted to sweets and fresh fruits. Around the hotels there are restaurants and shops. Most of the attraction are in walking distance, but for the ones that were a bit away there is public transportation. Traffic in Palermo is high so better use bus. There is a special public bus that do goes around to the city center for free and the bus stop is near the hotel. Comparing quality and price is really a bargain

    Stayed in August 2017

  • Reviewed: 1 August 2017

    8.8
    Charming hotel in the old town
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff is professional, but a little cold. The breakfast could be better and offer more variety.

    Great facilities, elegant and discreet hotel, nice atmosphere. Located in an old restored building, the hotel has a lot of charm.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    6.5
    Funeral only
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Black and white colours very depressing I paid for 2 night I left on first day.Palermo city of sunshine and colours and tasty local food instead hotel provide restaurant with fancy food on dark lighting no clients.perfect for a funeral .

    Stayed in July 2017

  • Reviewed: 29 June 2017

    8.8
    Perfect hotel in the city center
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights

    Next thing that hotel needs to renovate are bathrooms. It is not that bad but this hotel deserves to have a bit better bathtubs and taps

    New spa center is fabulous. While you swim in the nice little pool, you fill like you are not in the hotel but in some hidden cave. Generally speaking the interior of the hotel, decoration on the walls, corridors, bar and lobby was done so nicely that it relay made an excellent impression. Perfect location in the central part of the city but being in a side street you could sleep with open windows

    Stayed in June 2017

  • Reviewed: 19 June 2017

    7.5
    Breakfast was very disappointing.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    Breakfast and the cost of parking. Also no outside area to have a drink in the evening.

    Breakfast was very disappointing. Car parking was very expensive 16Euros a day

    Stayed in June 2017

  • Reviewed: 21 February 2017

    7.9
    The location was good, the room clean and the staff helpful.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The room had some residual smoke in it, so we asked for another room and the staff was very helpful to make it happen. Unfortunately, the mattress on one side of the bed was pretty uncomfortable (felt the springs).

    The location was good, the room clean and the staff helpful.

    Stayed in February 2017

  • Reviewed: 25 January 2017

    10
    Awesome
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms clean &spacious, location is excellent, the best place. Breakfast was very nice but would like to have seen more choice / variety. If not for limited selection then would give full marks. Staff are extremely helpful, cleaning team very good. We felt very welcome.

    Stayed in December 2016

  • Reviewed: 15 October 2018

    8.3
    It was comfortable, modern and clean and was central.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was comfortable, modern and clean and was central.

    Stayed in October 2018

  • Reviewed: 10 October 2018

    8.8
    Exactly was advertised. Very accommodating staff
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very comfortable

    Stayed in September 2018

  • Reviewed: 2 September 2018

    7.5
    Location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I thought the staff at reception not very helpful

    Location

    Stayed in August 2018

  • Reviewed: 22 August 2018

    9.2
    Very good vfm.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good vfm. Staff very polite and helpful, spa small but very well maintained. Breakfast excellent. Good location

    Stayed in August 2018

  • Reviewed: 22 August 2018

    7.5
    Really pleasant stay, hotel nicely situated, bus transfer to airport was fairly painless at 6 euro.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The extra 20 Euros for the room upgrade was not worth it at all!

    Stayed in August 2018

  • Reviewed: 21 August 2018

    7.5
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could have been more clean

    Location Spa Quite

    Stayed in August 2018

  • Reviewed: 14 August 2018

    9.6
    Great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location Loved the shower Lots of choice at breakfast

    Stayed in August 2018

  • Reviewed: 1 July 2018

    9.2
    Perfect location
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room have not a kettle or a coffee machine. I stayed in a superior room

    The location was perfect and the size of the room was really good

    Stayed in July 2018

  • Reviewed: 30 June 2018

    9.6
    Hard bed
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hard bed

    Stayed in June 2018

  • Reviewed: 30 June 2018

    9.6
    Hard beds
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Hard beds

    Stayed in June 2018

  • Reviewed: 29 June 2018

    6.7
    Small room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Stayed in June 2018

  • Reviewed: 29 June 2018

    10
    Good place to stay in Palermo
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was good,close to city centre,easy walk to restaurants and people watching.Good for sight seeing as well

    Stayed in June 2018

  • Reviewed: 22 May 2018

    10
    Excelent
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, cleanenlinrsd, staff

    Stayed in May 2018

  • Reviewed: 6 November 2017

    7.5
    Palermo is a vibrant multi cultural city well worth a visit.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The fridge made a strange gurgling noise which was constant.

    Comfortable hotel in a good location.

    Stayed in November 2017

  • Reviewed: 12 October 2017

    7.9
    Location, cost, included breakfast.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, cost, included breakfast.

    Stayed in October 2017

  • Reviewed: 10 October 2017

    10
    The room and the staff was fabulous very beautiful decor and...
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room and the staff was fabulous very beautiful decor and all was fonctional and efficient Loved the location too.Higley recommend! Franco

    Stayed in October 2017

  • Reviewed: 8 October 2017

    9.2
    Great find!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff friendly and helpful. Great location for walking and touring. Breakfast was good.

    Stayed in September 2017

  • Reviewed: 3 September 2017

    5.0
    The bed is like a plank of wood and the pillows like bags of...
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed is like a plank of wood and the pillows like bags of cement

    Stayed in September 2017

  • Reviewed: 2 September 2017

    9.2
    everything
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    nothing

    everything

    Stayed in August 2017

  • Reviewed: 9 August 2017

    9.2
    No access to a swimming pool unless you paid for spa
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No access to a swimming pool unless you paid for spa

    Stayed in July 2017

  • Reviewed: 11 July 2017

    10
    Great 4 Star Value
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Top notch property

    Stayed in July 2017

  • Reviewed: 10 June 2017

    7.9
    Great location for city break.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed hard! Bathroom not as clean as it could be.

    Great location. Helpful staff. Good breakfast.

    Stayed in June 2017

  • Reviewed: 24 May 2017

    9.6
    great hotel!
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    nothing

    very very good service, comfortable and spacious room, helpful staff , and great location. loved it !

    Stayed in May 2017

  • Reviewed: 16 May 2017

    5.0
    Place doesn't have an iron or laundry services!!
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They didn't have an iron in the entire hotel

    Stayed in April 2017

  • Reviewed: 17 March 2017

    10
    Quiet, clean and friendly
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing much.

    The hotel was in a quiet area but within walking distance of shops and sights.

    Stayed in March 2017

  • Reviewed: 15 February 2017

    9.6
    perfect stay in palermo
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    poor light in the bathroom

    Stayed in February 2017

  • Reviewed: 18 January 2017

    10
    Excellent hotel!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything great

    All excellent! Great value for money

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 January 2016

    9.6
    Great choice for business trip as it is centrally located...
    • Business trip
    • Solo traveller

    Great choice for business trip as it is centrally located but retains personal small hotel charm that the big hotels lack. Great art choices throughout; breakfast was excellent.

  • Reviewed: 31 July 2015

    6.7
    - Location, Location, Location
    • Leisure trip
    • Couple

    - We didn't have internet (WI-Fi) 50% of the time. It appears that it crashes constantly and we had to wait hours/days until it was fixed. It is quite a nuisance since I had to work online on several occasions and that was not possible. - The breakfast was very scarce with only the mere basics - The staff at the reception was not the friendliest

    - Location, Location, Location - The staff cleaning the rooms were perfect and totally deserved their tip

  • Reviewed: 11 December 2015

    8.8
    Fantastic location.
    • Business trip
    • Couple

    Fantastic location. Very relaxed and excellent staff.

  • Reviewed: 13 October 2015

    9.6
    Quiet place and very good location.
    • Leisure trip
    • Couple

    Quiet place and very good location. The staff were always available for ringing the airport w.r.t. our lost luggage.

  • Reviewed: 3 August 2015

    4.6
    Close distance to via liberta and place politeama.
    • Leisure trip
    • Couple

    Nice pictures of the rooms and they call deluxe but in fact it's not even worth a ibis hotel !

    Close distance to via liberta and place politeama.

  • Reviewed: 19 July 2015

    8.8
    Hotel with excellent breakfast, strategic position and...
    • Leisure trip
    • Couple

    Hotel with excellent breakfast, strategic position and friendly personnel.

  • Reviewed: 19 July 2015

    9.2
    SUPER!
    • Leisure trip
    • Couple

    Carpet in the room.

    SUPER!

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