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Reviews of Grand Hotel Italiano 4 stars

Viale Principe Di Napoli, 137, 82100 Benevento, Italy

#5 of 6 hotels in Benevento

Guests' Choice

Review score

Based on 202 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    7.3

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Showing 1 - 31

  • Reviewed: 27 June 2018

    4.6
    best suited for smokers
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    It was a smokers hotel. The entire place smelled like smoke including our non smoking room. The towels even smelled like stale smoke. The bathroom was not clean. There were pubic hairs on the floor. The breakfast items did not seem fresh and the coffee was so bad we left and ate at the pastry shop down the street.

    The bed was comfortable, the parking was convenient

    Stayed in June 2018

  • Reviewed: 3 November 2017

    10
    Spacious, comfortable rooms. Reasonable price. Convenient parking!
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    With a bit of time to get yourself oriented, you could probably get to the town center taking a stroll in the evening and taxiing home if you stay out until midnight. But since we arrived tired and a bit flustered from driving in the downpour we encountered, we opted to eat at the hotel. There was a convention of some sort till 8 pm and so the only food available was rather limited. What was there was tasty enough, but nothing to write home about. We needed to do more research about where to dine. If you take the time to figure out how to walk into the center and where best to eat, this hotel can’t be beaten for its spaciousness and excellent parking facility. Best of all, it was very reasonably priced.

    The rooms were spacious and VERY comfortable. Bathroom was unusually roomy. One of the big draws is the free parking provided on the property. We were traveling by rental car, and the parking was the easiest we experienced. There is a restaurant in the hotel and a bar which suited our purposes as we had had a busy day and it rained quite hard as were we driving into Benevento. I would strongly recommend this hotel, but it is not in the center of town, so it takes a bit of research to dine in one of the better restaurants in town.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    8.3
    Very close to the station and a good little restaurant about...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Very close to the station and a good little restaurant about 5 mins walk away. About 10 minutes walk to the centre but Benevento a great visit. Our second visit to this hotel. A comfortable hotel giving good value.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    8.3
    Very happy, we have stayed previously and everything was as expected
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were there when the temperature was 38 degrees and the air conditioning struggled!

    Comfortable bed, spacious room, good breakfast and all very clean

    Stayed in August 2017

  • Reviewed: 3 August 2017

    5.8
    I would not go there again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The hotel is old, the air conditioning is inadequate, the thermostat didn't work, the fan was noisy all the time,

    There was off street parking, the hotel is close to the station and plenty of restaurants close by, the Strega factory is around the corner,

    Stayed in August 2017

  • Reviewed: 9 October 2016

    10
    One of the best hotels we've ever stayed st.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to not like.

    Staff were all so very Nice and accommodating. Room and entire hotel was extremely clean. Location was close to train and points of interest. Food was very good in restaurant and wait staff were great.

    Stayed in October 2016

  • Reviewed: 12 June 2018

    6.3
    Our stay was good but hotel could do with an upgrade.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Location was good close to train station,shops, restaurants and cafes. Staff was very friendly and hopeful as well as the owner.

    Stayed in June 2018

  • Reviewed: 21 March 2018

    7.5
    Good Hotel near the trainstation
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Good hotel close to the trainstation. Nice and helpful staff. They speak good english.

    Stayed in March 2018

  • Reviewed: 17 October 2017

    7.5
    Pleasant Experience
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No Complaints

    Good Location Overall good place to stay

    Stayed in October 2017

  • Reviewed: 10 August 2017

    7.5
    Easy stopover for us, clean and friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Easy stopover for us, clean and friendly.

    Stayed in July 2017

  • Reviewed: 25 April 2017

    8.3
    excellent value for money
    • Solo traveller
    • Single Room
    • Stayed 1 night

    furniture a bit old

    convenient location, free parking, friendly staff, good breakfast, cable internet, recently redecorated

    Stayed in April 2017

  • Reviewed: 2 October 2016

    7.9
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No English stations on TV

    I liked the staff but could do with more information I.e they had no local bus information

    Stayed in October 2016

  • Reviewed: 19 September 2016

    7.1
    Overall good but only the essential
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    old hotel, poor breakfast

    Big rooms, parking for free

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 April 2016

    8.8
    Comfortable and friendly hotel.
    • Leisure trip
    • Couple

    The decor is a little old fashioned, but is in good condition and gives the hotel it's charm

    Comfortable and friendly hotel. Free parking. Fabulous big room, comfy bed. Extremely friendly and helpful owner and staff

  • Reviewed: 15 December 2015

    7.5
    This is a quality hotel with clean, quiet and soacious rooms.
    • Leisure trip
    • Solo traveller

    Breakfast was very ordinary and the coffee poor. However, when I asked for real coffee they obliged.

    This is a quality hotel with clean, quiet and soacious rooms. The staff were professional, friendly and helpful.

  • Reviewed: 18 November 2015

    8.3
    Good location near the station, and the walk to the main...
    • Leisure trip
    • Solo traveller

    No lift. No English TV channels

    Good location near the station, and the walk to the main part of town was not too far. Good sized room. Breakfast basic, but adequate.

  • Reviewed: 25 October 2015

    5.0
    Location was good
    • Leisure trip
    • Couple

    There was no information in the room ie: details about breakfast times, room service etc. the only info in the room was about bar fridge prices. We had to ask for toilet paper etc as it was not replaced when our room was made up. At breakfast we were expected to eat our cereal out of coffee cups as they didn't supply cereal bowls and all that was offered to eat at breakfast was cereal and pastries.

    Location was good

  • Reviewed: 15 July 2015

    8.3
    The staff were so helpful, I was having trouble finding the...
    • Leisure trip
    • Solo traveller

    The staff were so helpful, I was having trouble finding the hotel from the station (how embarassaing! it is only 100m from the train station) - so they cam and picked me up from the station! they were great, nothing was too much trouble

  • Reviewed: 15 July 2015

    10
    Grand Hotel Italiano has a wonderful location near the train...
    • Leisure trip
    • Group

    WiFi service - only in the lobby.

    Grand Hotel Italiano has a wonderful location near the train station. The rooms are perfect for a stay in Benevento. The staff goes above and beyond expectations. We arrived at 4pm and had to leave for a flight at 3:30am. In that short amount of time, they arranged a car service (on a Sunday) to the airport for 6 people and luggage. They also opened breakfast for us at 3am with hot coffee and a complete spread of breakfast items. My husband and I stayed here two years ago and Señor Italiano helped us locate long lost relatives that we visited this trip. True Italian hospitality.

  • Reviewed: 5 June 2015

    7.9
    12 of us stayed in 6 rooms--all were small as expected but...
    • Leisure trip
    • Family with young children

    We had booked a bus through the hotel which never materialized. I had the hard copy of the email with me but they still denied that it had been done. However, they did find taxis for us which we appreciated. However, their night desk clerk (I believe his name was Marco) was not helpful at all and very rude to women. I did not appreciate that and did report him to his manager. I was surprised by this person's behavior and I am not sure that I would stay at this hotel again because of it.

    12 of us stayed in 6 rooms--all were small as expected but comfortable. Breakfast was fine.

  • Reviewed: 15 February 2015

    10
    The desk staff, Guilio and Maria, are gems.
    • Leisure trip
    • Couple

    The desk staff, Guilio and Maria, are gems. The entire staff from housemaids to the young who attended the breakfast room were wonderful. Our room, which turned out to be a suite, was exceptionally clean, spacious, and very comfortable. Maria made several calls to help us to rent a car; Guilio drove us to sign for the car; the breakfast man anticipated our every need; and the housekeeper delivered my checkbooks to the front desk before I even realized that I had inadvertently left them in the room.

  • Reviewed: 16 May 2016

    7.9
    Good location
    • Leisure trip
    • Group

    Needed a little TLC

    Good location

  • Reviewed: 28 November 2015

    9.6
    extremely nice staff!
    • Business trip
    • Couple

    a bit cold in the rooms!

    extremely nice staff!

  • Reviewed: 3 November 2015

    8.3
    friendly and helpful staff
    • Business trip
    • Solo traveller

    friendly and helpful staff

  • Reviewed: 24 September 2015

    7.5
    Restaurant poor little choice
    • Leisure trip
    • Couple

    Restaurant poor little choice

  • Reviewed: 19 September 2015

    8.8
    Location, PARKING, price, Air conditioning after I had to...
    • Leisure trip
    • Couple

    Location, PARKING, price, Air conditioning after I had to ask them to turn it back on and most people very friendly.

  • Reviewed: 9 September 2015

    10
    Close to trainstation
    • Leisure trip
    • Couple

    All good

    Close to trainstation

  • Reviewed: 14 June 2015

    10
    Great position, excellent rooms.
    • Leisure trip
    • Couple

    Great position, excellent rooms. Nice breakfast

  • Reviewed: 7 June 2015

    6.3
    Prrice.
    • Business trip
    • Solo traveller

    Breakfast

    Prrice. Ratio confort/price

  • Reviewed: 7 June 2015

    9.6
    Good shopping nearby, and a walk to the historic sites.
    • Leisure trip
    • Couple

    Good shopping nearby, and a walk to the historic sites. We were lucky enough to be staying when the restaurant was open.

  • Reviewed: 26 May 2015

    10
    Exceptionally helpful and friendly staff.
    • Leisure trip
    • Group

    Exceptionally helpful and friendly staff. Clean and modern facilities. Comfortable.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 31

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