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Reviews of Grand Hotel Milano 4 stars

Viale Roma 46, 53042 Chianciano Terme, Italy

#25 of 83 hotels in Chianciano Terme

Guests' Choice

Review score

Based on 613 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    8

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 - 20

  • Reviewed: 12 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    - Breakfast was poor, nothing worm (eggs, bacon, sausage ...), good only for sweets lovers, - furniture and carpet old, worn out, with old stain, - walls need fresh painting, - picture on Booking are better than the reality are, - absolutly not 4* standard.

    - Really big size room and bathroom, - clean enough, - peacefully location, - friendly and helpful staff, - good coffee for breakfast, - not expensive.

    Stayed in May 2018

  • Reviewed: 10 October 2017

    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms need a walk in shower, rather than a shower over the bath. This shower had no curtain or grab handle so the floor did get wet which made it slippery and dangerous. Also the tv was exceedingly tiny

    Friendly staff who went out of their way to assist when needed

    Stayed in October 2017

  • Reviewed: 29 September 2017

    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 2 nights

    The stuff was very helpful and kind. The room was clean and silent, with smal TV and fridge. Good breakfast (sweet and salty you can choose, also good coffee). The hotel is on the main street, and it is easy to find. From the hotel there is a nice walk to the historic center where you can have a drink. There is also a nice view.

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 7 nights

    another week longer would have been fantastic

    Jan Paulo and his staff were brilliant hosts, the hotel is an excellent location near bars, shops etc, rooms were really comfy and spacious!

    Stayed in September 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    - after arrival recepcionist tried to convinve us to take more expensive room than we've booked - the room did not look like on the pictures - the toilet was horrifying: the shower was dirty an moulded - the cleanliness in the room was a joke - we have found coins on the flour and the plum's stone on the desk - the stuff was unfriendly and it was almost impossible to communicate in English - air condition didn't work at beggining, when we reported that - the Receptionist (another one) just pushed the button and it was ok (it was turned off because we didn't take that more expensive room?) - the parking was to small for this hotel so we've parked on the street - MENU in minibar looked like a peace of trash - there was no safe (was listed on the reservation)

    The only thing, that was positive during stay in this hotel, was the fact that we have stayed there only one night. Never again!

    Stayed in July 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was stated that they had ironing service. However this was not provided by the hotel. They had to go to a laundry. We had a wedding and so this was very necessary. Luckily it could have been arranged that we could get some of the clothes ironed. Furthermore the bathroom had a bath however we preffer a shower and there was a shower head however no curtain therefore after a shower the floor would be completely wet. And finally the parking area was very small therefore you had to leave the keys at the counter so they can move the cars, we weren't very comfortable with that.

    The staff was very friendly and helpful. And the breakfast was good. The hotel had a vintage feel to it.

    Stayed in August 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There is no public transport on Sundays in or to Chianciano.

    Central location. Staff were very helpful. Breakfast very good. Fast checking and check out. Rooms are very comfortable and clean.

    Stayed in February 2017

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    missing some toileteries

    position

    Stayed in May 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Family with young children
    • Two Connecting Double Rooms
    • Stayed 1 night
    • Submitted via mobile

    Hospitality and the service

    Stayed in March 2018

  • Reviewed: 21 December 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The staff were very helpful.... clean rooms

    Stayed in December 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Top hospitality

    Stayed in August 2017

  • Reviewed: 15 September 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast selection although OK but can be improved.

    The staff are very polite and helpful. Hotel and rooms are very clean and comfortable

    Stayed in September 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night

    Thermal place, but hotel has no spa facilities...

    Enjoyable area...

    Stayed in June 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast must be better

    Stayed in April 2017

  • Reviewed: 6 February 2017

    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really a do not find any do not like point .

    The location the staff and the good willing of the staff team to support .

    Stayed in February 2017

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    Great place, friendly staff and owners, surely would go back and recommend to all

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2015

    • Leisure trip
    • Solo traveller

    Il letto della camera singola un po scomodo ma il giorno dopo ho chiesto tanti cuscini e ho dormito molto meglio.

    Posizione perfetta Personale professionale ( Elena e Claudio sono il massimo della cortesia e professionalità ) Possibilità di mangiare e bere nel terrazzo che da alla strada.

  • Reviewed: 6 January 2015

    • Leisure trip
    • Family with young children

    You have to take taxi to most restaurants. The whole town has lots of closed down hotels (or closed for winter season) and restaurants so variety is very limited although food is generally very good.

    Chianciano Terme is located quite convenient from Rome and only 20 minutes bus ride to much more famous Montepulciano. The town has gone down from the previous glory yet the new spas are great and did actually heal burn on my skin. Staff members are lovely and helpful. Definitely recommend if you want to relax in a quiet town.

  • Reviewed: 2 May 2016

    • Leisure trip
    • Solo traveller

    For me, it was a great location. I was very impressed by the food. Very lovely place, great staff!

  • Reviewed: 4 August 2015

    • Leisure trip
    • Family with older children

    That this hotel received high scores seems a miracle. There are many, many better accommodations in this town.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 20

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