nothing

efficient friendly staff at reception, the bar and in the dining rooms. Location is excellent for the station but a good walk from the historic centre.

Stayed in September 2025

great staff

Stayed in September 2025

Nothing.

We absolutely loved our stay here! The staff were all incredibly friendly and helpful, and they went above and beyond to help us celebrate our wedding anniversary - such a generous gesture!! The facility was elegant and beautifully designed, and we especially enjoyed relaxing in the rooftop jacuzzi with its stunning view.

Stayed in September 2025

Sa situation près des transports publics, son parking

Stayed in August 2025

A lovely traditional hotel. Our bedroom was large with a great view of the harbour. Easy walk to the train station. The best thing was the view from the restaurant where we had breakfast every day. On the top floor with outdoor seating.

Stayed in August 2025

Nothing

Everything

Stayed in July 2025

we were not there long enough to go to the surrounding areas

rooms were very nice, staff friendly and helpful. we stayed one night though the price was good - very happy with our stay

Stayed in August 2025

The tub was too high & dangerous to get in & out.

The breakfast & view from roof top restaurant!

Stayed in August 2025

The only downside was the street in front of the hotel—it’s busy with traffic and currently under construction, with a very narrow sidewalk. We had to park in the upper parking area, which involved a steep slope for carrying our luggage. Despite this, the overall experience was wonderful and the views truly unforgettable.

We chose this hotel as we were taking our cruise the next day, and it did not disappoint. The rooftop offered spectacular views, and we enjoyed the jacuzzi while watching our cruise ship arrive. As expected for a 5-star hotel, prices are high, but the cocktails were fantastic. The beds and facilities were very comfortable, and the staff was extremely friendly.

Stayed in August 2025

I can’t say anything we didn’t like

Great location and very pretty

Stayed in August 2025

Nothing

Location right next to train station, staff very friendly and polite. Breakfast on rooftop was lovely. Rooms were a good size

Stayed in August 2025

None

Very near to the train station, Genova Piazza Principe. Very easy to move to Milano. The breakfast is wonderful. The place is the breakfast has very good city and seaport view. Spa is fantastic. I love it. Very appreciate all members in Hotel. Specially they help me to print the ticket. Thank you !

Stayed in August 2025

The hotel is very old but felt nice, bed was very comfortable, breakfast amazing with beautiful view Well done

Stayed in August 2025

the service was exceptional. the drinks on the rooftop were splendid. the staff was very helpful.

Stayed in July 2025

Interiors, the proximity to the port , to the centre, the restaurant with the marvellous roof top

Stayed in August 2025

Comfortable beds, friendly staff awesome view,great cocktails at rooftop bar!

Stayed in August 2025

Not a lot of options just around the property for dining. The restaurant on the roof was pricey and the nextdoor restaurant was delicious just staff not super welcoming.

Beautiful hotel. Great location near the train station. Rooftop access to bar was lovely.

Stayed in July 2025

Very nice hotel, close to the railway station.

Stayed in July 2025

I didn't feel that this was 5-star exactly; the desk staff were helpful, but the service wasn't the best. The rooms were nice, but I don't think it was total value for the money charged. Although conveniently located by the train station, it is a fair walk to the central part and highly recommended restaurants/bars

The room was lovely and clean, and the hotel itself is charming. It s very close to the train station which is great with baggaes but a fair walk to the central part. Loved the rooftop hot tub and bar, the service was very good there.

Stayed in July 2025

A bit old fashioned and it is pricey when you add parking and local taxes (ok I knew prices but was hoping more wow from the hotel). None of 2 jacuzzis on the terrasses were functioning (no water at all in them) and the swimming pool from the photos is on the spa indeed. I could not taste the breakfast as I had to leave early, about 7am, and no option is proposed in this case while I paid for breakfast.

Parking with valet. A sense of old luxury hotel. Location practical to visit the center by walk. Nice staff and helpful.

Stayed in June 2025

Simply stunning in every way

Stayed in April 2025

Quality of the dinner in the restaurant

Great room, very comfortable, clean and spacious. Breakfast staff was great and excellent food and beverages.

Stayed in June 2025

Great food and service

Stayed in June 2025

Location to train and airport

Stayed in June 2025