Room Size was on the smaller end for a hotel of this category

Location was great. Staff was friendly

Stayed in March 2024

Very close to the cruise terminal. Dinner was very good Friendly staff

Stayed in March 2024

Nothing

Clean, beautiful room, delicious breakfast and the spa was also great

Stayed in April 2024

One or two minor glitches, e.g. the safe wasn’t working on arrival and took a couple of days to fix, and tiny amount of milk provided in the room.

Very helpful staff; large, quiet and very comfortable room; excellent location close to the station (we were travelling by train) but near to the old city centre. Excellent breakfast.

Stayed in March 2024

Pirate garden was closed! Didn’t realize there was a playground on site but that would have been amazing for our kids.

Hotel was beautiful and felt high end the second you walk in. We stayed 4 nights and it was easy to get around the city from the hotel. We walked most places but took buses and metro when tired. Room was large with comfy beds. Breakfast was wonderful every morning… so many choices. The lobby bar was also great— they can make a great cocktail. Hotel was very accommodating to our two young children.

Stayed in March 2024

Bit noisy and dirty outside…like most of Genova

Beautifully and tastefully appointed with character. Excellent staff. Really food breakfast also gluten free.

Stayed in March 2024

Hotel is located right beside the Principe train station and is well placed for access to the port, shops and museums. Staff are very helpful, friendly and discreet. Guests have access to all of the amenities one would expect from a hotel of this standard: spa, sunny roof terrace with views across the city and port, on site restaurants, cosy bar and lounge areas, very good breakfast. Will definitely return!

Stayed in March 2024

All went very well.

Stayed in March 2024

In the perfect location if you arrive by train. A lovely hotel; helpful staff.

Stayed in March 2024

nothing, all good.

the hotel was very nice and the personnel very good, always happy and efficient

Stayed in March 2024

Too small room. . .

Nice bed

Stayed in March 2024

Little bit old style and smell downstairs was not so enjoyable. If you are looking for oldkindofGenova feeling - it is a good place to stay. Even Pianobar was there - only that we were only guests that moment and little bit too loud playing to enjoy our glass of wine.

Breakfast was good and really enjoyed it. Good start for the day. Room was spacious and had all we needed. Plus is always to accept bigger well behaving dogs.

Stayed in January 2024

The location could not be better if you come by train to Genoa. The train station is two minutes away on foot, which is super convenient. The hotel has old-fashioned flair with modern touches. The superior rooms are spacious, with great linens and towels. Impeccable housekeeping. The hotel is within walking distance from the historic centre of Genoa - easy to access all the palaces, museums and sights. Many restaurants and cafés nearby. The hotel's Trattoria Tratralêro is excellent with traditional Genoese cuisine. I highly recommend going.

Stayed in March 2024

Lovely

Stayed in February 2024

The hotel was right beside the train station which made it perfect for viewing Genoa as well as Cinque Terre. The staff were so friendly and the hotel was beautiful. I'm a huge fan of architecture and Grand Hotel Savoia was a dream for me. My husband and I stayed at the bar a lot simply because the atmosphere was luscious. I would highly recommend this hotel.

Stayed in January 2024

Although breakfast started at 07am , the staff was very kind and understandable due travel commitments to allow breakfast at 06.30. Free room upgrade was provided as well. Room was very clean.

Stayed in January 2024

The wellness center was a little weird but we don't have many in the US so it may have been us.

Room was marvelous and the staff was excellent.

Stayed in January 2024

breakfast should be improved. buffet is good but eggs made on the spot weren’t very nice.

rooms are super beautiful

Stayed in December 2023

Location, clean, staff, food

Stayed in December 2023

Still thinking!!

The room and the size of the room.

Stayed in January 2024

This is a big hotel, with large parties staying. Queues at breakfast. Staff are expert in crowd management, but don't expect seclusion. Rooms a little warm and aircon ineffective.

Very good. Outstanding staff, lovely rooms, good breakfast. Location is perfect for visiting Genova.

Stayed in October 2023

The style is outdated. Lots of decorative stuff just taking up space in corridors and rooms. Infrastructure and amenities in rooms and common areas are tired and worn out at times. By day 2 of my stay I was fully immersed in the "Grand Hotel Budapest" movie scene.

A hotel with great history behind. Breakfast is awesome.

Stayed in December 2023

Nothing

Everything was a perfect. Staff were excellent friendly and make amazing cocktails. I did tell the hotel it was my husband birthday, on his birthday we came back to a lovely birthday message and a bottle of Prosecco with two glasses on ice in our room we were very touch by this, it lovely. We will be back next year.

Stayed in December 2023

Nil

Nice and close to the train station, nice room, great staff

Stayed in December 2023