Very expensive

Perfect hotel - staff: very helpful, and professional and great communication - location: perfect location and very beautiful view Very clean and comfortable Amazing hotel very recommended

Stayed in April 2024

It was early spring and rainy so the environment by the lake was not at its best. Have to go again by some other time of year.

Facilities were top notch. I recommend this place for anybody who wants personal and overwhelming service.

Stayed in April 2024

The room was nice but not amazing

Very very high quality everything. The bar was beautiful. The breakfast and breakfast area was stunning. The spa was out of this world

Stayed in October 2023

The location is incredibly romantic, situated right on the lakeside of Como. The staff and service provided are absolutely sublime. When it comes to quality for the price, if you're looking for the absolute best, it's worth paying a little extra to have it, and here, it won't cost you too much.

Stayed in October 2023

Food need to have more selections

Staff response and smiles. Location and room size

Stayed in October 2023

Lighting and window shade controls in the room were highly automated, which is very efficient, but it was a little hard to figure out. By the time we mastered it, it was time to go. This is a very minor point - The hotel was amazing!

What can I say - this hotel exceeded our expectations. The hotel is beautiful and the staff was exceptional. Every detail was attended to. Just fabulous.

Stayed in September 2023

Breakfast and happy hour.

Stayed in September 2023

I can not think about something. Only price is very high.

The service breakfast the lounge

Stayed in July 2023

Wonderfull hotel. The spa is amazing, breakfast is incredible, staff really nice and helpful

Stayed in July 2023

Amazing from hospitality to the rooms, we really loved it!

Stayed in June 2023

great Spa, included in rate! great breakfast and staff were super nice, clean and new buildings, furniture, everything was superb!

Stayed in June 2023

nothing

beautiful property with excellent service! great spa! great location!

Stayed in May 2023

I can’t fault it at all.

everything from the service to the view to the amenities (the spa was incredible!)

Stayed in May 2023

everything

Just spectacular. . Sets as new standard for 5 Star hotels to live up to. hotel fantastic, facilities fantastic, indoor and out door areas fantastic, spa the best ! food lovely. location beautiful. A couples dream destination.

Stayed in May 2023

very nice, been upgraded to a sweet beautiful room, perfect panorama view and very comfortable bed 😍and super nice stuff

Amazing everything was perfect 👌🏽

Stayed in March 2023

no iron in room and have to pay for ironing as a result

amazing decor. has been refurbished to an exceptional level throughout. the service is amazing - staff can’t do enough for you and have a very personal touch. breakfast was the best we’ve had all trip and the vista looking out onto the lake is unrivalled

Stayed in April 2023

outstanding property in the most beautiful location

Stayed in March 2023

Nothing really.

We checked in for our anniversary stay and really loved every moment starting from checking in to checking out. The location is unbeatable and the hospitality we received was impeccable.

Stayed in March 2023

Nothing.

Everything was perfect, the room, location , breakfast, staff. Definitely it is a 5 star hotel.❤️

Stayed in October 2022

Everything was perfect!

One of the best hotels we've ever stayed in! The building and the gardens are beautiful, and it's just in front of the lake, which just adds magic to the overall experience. The staff, from the reception, to the restaurant and spa area, they're all amazing. When we arrived, we were offered the opportunity to check the room before settling in and we were offered the upgrade from a junior suite to a bigger suite with a balcony, since we were really hoping to have one. The room (actually, rooms, since we visited the other one as well) was amazing! Very spacious, very modern, clean, and high tech. You can control the blinds and lights from LCD panels, the bathroom is awesome and the bed was so, so comfortable (we slept extremely well!)! The pool was amazing, and the indoor spa also worth a visit (we had a great time there, especially one day, when it rained for hours and we felt like staying at the hotel). And, once again, everything feels new, clean and modern. The breakfast buffet was also very, very good, with different options from the basic buffets you usually find at other hotels; I especially appreciated the fruit, very fresh and well chosen. We were extremely pleased with our stay and we would highly recommend this hotel to anyone staying at the Como Lake region. You can hire a boat from the hotel, but there's also the public port nearby if you want to go to Bellagio or Varenna, for example. There are also some restaurants nearby (but not a lot, some are just cafés or bistros with light snacks, but not appropriate for dinner), but you always have the hotel's restaurant if you prefer (we asked for room-service once, and the food was very good). A 5-stars hotel that definitely looks and feels like it. Very well impressed and we would certainly come back! 👌

Stayed in September 2022

Everything! Were the best experience, comparing with Four Seasons Hotels. Staff, spa were amazing, very good breakfast , ….

Stayed in August 2022

Location, pool, spa, facilities, staff

Stayed in August 2022

nothing

amazing service and beautiful property. spa was one of the nicest I’ve seen!

Stayed in August 2022

the super strong smell from the artisanal diffuser… maybe it’s my taste but something light and citrus perhaps??? Also, they need to bring some bigger trees and shrubbery to screen off the residential homes in the back of pool. not something you want to be looking at while lounging by pool with a cocktail. for now just turn your chaise!

Beautifully newly renovated small hotel. beautiful modern rooms with exceptional Bathrooms with amazing stone work and great high quality fixtures , nice pool area, great gym, very warm and attentive staff. Menaggio is a nice little town

Stayed in August 2022