Stays Flights Flight + Hotel Car rentals Attractions Airport taxis
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Sicily hotel reviews
  4. Palermo hotel reviews
  5. Reviews of Grand Hotel Wagner

Reviews of Grand Hotel Wagner 5 stars

Via Riccardo Wagner, 2, 90139 Palermo, Italy

#38 of 80 hotels in Palermo

Guests' Choice

Review score

Based on 207 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 February 2020

    9.0
    Overall an excellent hotel for short break to sicily
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Car parking and waiting for car to be picked up and dropped off

    Staff very pleasant , rooms kept clean. Breakfast very good - loved orange machine. No dinners available

    Stayed in February 2020

  • Reviewed: 12 February 2020

    9.0
    good choice to stay at Sicily but not the best place.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    the reception guy looked very unhappy when we were checking .in ..... and he's sort of arrogant when he talked to us.

    the hotel is very responsive. the in-room dining service and the breakfast is amazing! enjoy the Sicily food!

    Stayed in January 2020

  • Reviewed: 1 February 2020

    7.0
    Good choice for a short stay.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs some investment and refurbishment. Not at the expectations of a 5 star hotel.

    Friendly staff and very good location. Nice atmosphere overall, despite being so outdated.

    Stayed in January 2020

  • Reviewed: 8 January 2020

    9.0
    Palermo gateway!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    They can do an improvement on the beds.

    The location was perfect and the hotel is beautiful !

    Stayed in January 2020

  • Reviewed: 30 November 2019

    8.0
    Luxurious hotel; helpful staff
    • Leisure trip
    • Group
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was too warm& temperature control was erratic

    Superb location; helpful staff

    Stayed in November 2019

  • Reviewed: 24 November 2019

    7.5
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very mediocre breakfast

    Stayed in November 2019

  • Reviewed: 21 November 2019

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Nice Ambience, Conveniently located

    Stayed in November 2019

  • Reviewed: 11 November 2019

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    There is no restaurant and my room only had a twin sized bed.

    The hotel has a handsome vintage look and the public spaces are attractive.

    Stayed in November 2019

  • Reviewed: 28 October 2019

    7.5
    Fantastic place in a central location. Would absolutely stay there again.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Nothing. All was wonderful!

    Loved the decor of the room and location. Beautiful hotel with friendly, attentive and helpful staff. The Valet parking was ideal!

    Stayed in October 2019

  • Reviewed: 19 October 2019

    8.3
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Some (not all) of the reception staff was not as forthcoming as one would expect.

    Our room (and the hotel in general) was impeccably furnished.

    Stayed in October 2019

  • Reviewed: 18 October 2019

    9.6
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Single Room
    • Stayed 4 nights

    Cold tea

    Extension breakfast. Comfortable lounges.

    Stayed in October 2019

  • Reviewed: 2 October 2019

    8.0
    Thoroughly enjoyable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The breakfast room wasn't the greatest

    Location was great and the building very grand. An experience in and of itself.

    Stayed in September 2019

  • Reviewed: 30 September 2019

    8.0
    Fine better than expected
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights

    Needs a serious remodel

    Breakfast Ok ! nothing bad to say allgood

    Stayed in September 2019

  • Reviewed: 10 September 2019

    8.0
    Nice hotel with comfortable clean rooms in a convenient location in Palermo.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    Difficult to find the hotel because of construction works in the centre of the city and one way roads had changed which were not up to date the the hire car GPS.

    Breakfast was on the top floor with a choice of inside or open air seating. very nice choice of Italian cakes and pastries and also eggs, bacon and grilled veges. Car parking was easy outside the hotel to drop off bags and then the concierge took the car for parking - retrieved it several times during or 3 day stay.

    Stayed in August 2019

  • Reviewed: 1 September 2019

    7.9
    Good location not a four or five star by any measure
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Asked for quiet location room could not have been noisier into wee hours Breakfast was mediocre food was never replenished alwsys looked sad and old Concierge not particularly helpful with dining recommendations

    Great location Very nice staff

    Stayed in September 2019

  • Reviewed: 26 August 2019

    7.9
    The hotel location was ideal and the breakfast was quite good. The room should be updated.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I did not like the bedspread and carpets in the bedroom

    The breakfast was nice... the rooms in the lobby area were exquisite

    Stayed in August 2019

  • Reviewed: 20 August 2019

    9.6
    Beautiful historical hotel in Palermo
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was not as close to sights as our group prefers

    Beautiful older historical hotel

    Stayed in August 2019

  • Reviewed: 19 August 2019

    9.6
    Old fashioned grandeur
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    A grand hotel from yesteryear

    Stayed in July 2019

  • Reviewed: 30 July 2019

    9.2
    Old charm hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Surprised on arrival by the lack of staff outside having to run inside to find the valet to take our car, having previously confirmed they operate a valet service. As a 5 star hotel would have expected someone at the door rather than having to go inside to find someone to help. However as soon as we did go in someone was sent out and was very helpful. The minibar in our room wasn’t working so all the drinks were warm, although the prices were quite reasonable.

    Reasonably well located to explore Palermo. Staff were friendly, and the room was a good size and comfortable. Good check out time, and a nice breakfast buffet. Very helpful in putting a left camera in to a taxi to get to us at the airport after our departure.

    Stayed in July 2019

  • Reviewed: 30 July 2019

    9.6
    Most enjoyable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff, especially at reception, were professional and efficient

    Stayed in July 2019

  • Reviewed: 30 July 2019

    8.8
    Fabulous
    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    It only takes one, but one of the receptionist was very grumpy all the other staff were very good

    Stayed in July 2019

  • Reviewed: 21 July 2019

    7.1
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Value for money... horrible bed and pillows.

    The location

    Stayed in July 2019

  • Reviewed: 15 July 2019

    9.6
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    it is a 5-stars hotel, so you would expect a swimming pool and perhaps slightly better offer for breakfast (it was very good, but not exquisite), I guess the price would then be higher so you can't have it all

    Very nicely refurbished old-style in the hotel in the center of Palermo. Very friendly staff giving us top recommendation for bars and restaurants. Price vs quality ration is excellent

    Stayed in July 2019

  • Reviewed: 2 July 2019

    9.2
    A perfect place to stay for a few nights in a a fascinating city. We whole to return before too long
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some street noise at night.

    Very good breakfast. Shower room was spotless and efficient. Room was small by comfortable. Perfect location in the upmarket and stylish part of Palermo.

    Stayed in July 2019

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: