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Reviews of Grande Albergo 4 stars

Via Vittorio Veneto 2, 16039 Sestri Levante, Italy

#18 of 21 hotels in Sestri Levante

Guests' Choice

Review score

Based on 207 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.4

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    8

  • Value for money

    6.3

  • Free WiFi

    6.9

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Showing 1 - 32

  • Reviewed: 1 May 2018

    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1 swimming pool not available 2 seashore beds and entrance not available 3 gim fitness not available 4 air conditioning old noisy and not working in the room 5 SHOWER NOT WORKING!!! 6 bathroom without windows ( 230 euro/ night ! ) 7 spiderweb and dust on the ceiling 8 other guests complained and queue at reception to deal with the concierge staff 9 poor 12% refund for the total amount of services failure Objectively location is good but CONSIDER YOUR EXPECTATIONS

    Location

    Stayed in April 2018

  • Reviewed: 5 June 2017

    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was quite small, not enough room to sit at mirror to do hair and makeup, the pipes are quite loud especially noticeable at night. No drinks facilities (kettle, tea, coffee) only mini bar for which the fridge is not very cold and quite noisy

    Beautiful location, newly refurbished hallways, pool with fantastic views and not too busy

    Stayed in June 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    In no season nothing worth to be there- 2-3 star hotel for 100 euro max!!!! Pool closed, beach closed - need to go in public area....wifi dos not cath in all rooms.

    Nothing

    Stayed in May 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    On all info, it states that Grande Albergo has swimming pool on roof, nowhere does it state that it doesn't open until mid May. Also implication that we had a sea view which wasn't the case. I actually chose this hotel on the basis that it had a swimming pool + was very disappointed. This also meant I felt hotel was over priced. One of female receptionists was miserable and unhelpful

    Nice hotel in great position on sea front, breakfast was good and most staff were friendly and helpful.

    Stayed in April 2017

  • Reviewed: 1 October 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights

    This was a mediocre, 3-star hotel masquerading as a 4-star hotel. Staff on front desk were curt and unfriendly. Hotel's beach was shut, although ALL the other beaches (including hotel beaches) in Sestri Levante were still open. Room was very small and no bath in bathroom. Roped off chairs in public areas (please, just replace with chairs the guests can actually sit in). Stuffed full of tour groups who gave the hotel a very transitory feel. This hotel had absolutely no atmosphere - more Travelodge than a hotel that costs 200 euros plus a night.

    Location and breakfast were good. It was clean.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was too simple and limited for a 4-star hotel. The double bed was in fact two single beds put together. Medium value for the money: we would not call it a four star level hotel but its location compansates a bit.

    Location is perfect: 1 minute away from the good (but not free) beach, 1 minute away from a little parc with playground for children, 5 minutes away from the center and shops&restaurants. The staff of the hotel is very friendly. The room was clean but not perfectly (dust under the bed for example). Parking places are available (but not always free).

    Stayed in August 2016

  • Reviewed: 19 August 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Although perfectly located this is not a 4* hotel. Whilst the pool is a great bonus you are lucky to get a bed. The rooms are tiny and it's very over priced. Staff are ok, as helpful as can be but not overly. Would not have booked this place unless desperate and would not recommend it unless you get a good deal on price.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast quality is far below a four stars standards: croissants and focaccia were not nice :( Room space was fairly limited

    The staff was very kind and helpful

    Stayed in July 2016

  • Reviewed: 22 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The pool was closed, the hotel beach was closed, the training room was closed, the sound isolation of the roomservice was poor.

    Close to the beach.

    Stayed in May 2018

  • Reviewed: 16 November 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    I was cold during the night

    Breakfast was great

    Stayed in November 2017

  • Reviewed: 12 November 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Quality and price

    Stayed in November 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Elevator service extremely poor

    Staff very friendly

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 2 Children)
    • Stayed 1 night

    restaurant food excellent and great value - best pizza we had in italy

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location , close to the railway station . My room was clean , tidy and comfortable . The receptionist Francesca was very kind .

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Oldfashion hotel with some outdated facilities. Midges in the room, that we have to kill each night

    The pool is nice and very clean.

    Stayed in August 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Group
    • Junior Suite (2 Adults + 2 Children)
    • Stayed 3 nights

    Beach and Swimming pool both closed, which was dissapointing. Breakfast was nice, but fairly limited choice

    Stayed in May 2017

  • Reviewed: 9 October 2016

    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, comfortable room, rich breakfast.

    Stayed in September 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Amazing location, lovely friendly staff.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was great and it was a very clean, friendly hotel.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    air conditioning very poor

    pool

    Stayed in August 2016

  • Reviewed: 8 August 2016

    • Family with older children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Everyrhung

    We were at a wedding at the church St Anna the 90 guests were spread out at different hotels

    Stayed in July 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    The rooftop pool

    Stayed in July 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Family with older children
    • Superior Double or Twin Room
    • Stayed 4 nights

    Boring breakfast, really small room for 3 persons!

    Great location, close to the beach.

    Stayed in July 2016

  • Reviewed: 16 July 2016

    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Tnot enough shade at the pool for person with very fair skin

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Group

    Pool not open, no massage available. In the hotell off season with plenty of available rooms with sea view and balcony we got 2 rooms without balcony with a view of the parking lot.

    Nice location, good breakfast and pleasent staff.

  • Reviewed: 28 August 2015

    • Leisure trip
    • Family with older children

    Bathroom antiquated. Sponge pillows. AC didn't really work. Charged for beach towels and use of beach chairs and umbrella. Staff not very knowledgeable. Given wrong information about where the "free beach" was. My electrical converter didn't fit the plugs in the room. I asked the front desk if they had one that would fit. They had no clue. They gave me the only one they had which also didn't fit. Turns out the hotel has 10 amp and 16 amp outlets. Both my and the hotels converter fits the outlets in the lobby (16 amp) but not the rooms (10 amps). Asked if they had a gym and was told they did but that the masseuse use the space and so it not available all the time. They said they would check for availability the following morning but no one ever got back to us.

    Location was great.

  • Reviewed: 20 August 2015

    • Leisure trip
    • Solo traveller

    Less than enthusiastic staff. WiFi is a joke since it doesn't work. Slow beyond words. I stayed for 2 nights, and the second day I couldn't even used the one computer that was by the front desk because the hotel had no internet. That is unacceptable when they are charging over $260 per night.

    Location is great and the fact that they allow pets an added bonus.

  • Reviewed: 4 August 2015

    • Leisure trip
    • Couple

    Rooms are too small, Noisy hotel in the morning , cleaning service starts 7.30 with vacuum cleaner...This is really early for seaside vacation hotel. For the private beach "self service" is too shame.For a beach where you enter with 20 Euro , eating & drinking with plastic glass and plastic plates are tooo ugly.

    Reception team are very kind and very helpful. Location of the hotel is very good. Private beach is good.

  • Reviewed: 27 March 2016

    • Leisure trip
    • Family with young children

    Good situation. Sea front, near station. Pleasant staff.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with young children

    Eggs, omelettes, bacon were not included in breakfast, otherwise fine

    Great view from rooftop pool, central location, clean

  • Reviewed: 5 August 2015

    • Leisure trip
    • Family with young children

    Wi-Fi

    Nice staff - excellent location, nice pool on the roof

  • Reviewed: 10 June 2015

    • Leisure trip
    • Solo traveller

    Tiny rooms, very slow Internet connection and limited breakfast buffet

    Location, historic charm of the place

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 32

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