Via Capo 15, 80067 Sorrento, Italy
#31 of 88 hotels in Sorrento
Guests' ChoiceBased on 587 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
9.0
Staff
9.0
Value for money
8.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Claire
United KingdomBreakfasts were good, but some light music in the restaurant would have been good to create a bit more ambience.
Sorrento’s little gem… location was perfect, 5 min walk into the Piazza and the hotel itself was perfectly charming, with friendly staff and beautiful views.
Stayed in April 2024
Reviewed: 14 April 2024
Lisa
United KingdomI can’t fault the property
Everything, from the lovely rooms to the stunning views at breakfast or whilst sitting by the pool. The staff were amazing too.
Stayed in April 2024
Reviewed: 10 April 2024
Sara
United KingdomNothing.
Everything! The double sea view room was a great size with a stunning view over Sorrento bay. Short walk into Sorrento town. The staff were all so friendly and helpful. Breakfast was great - tasted good and huge selection to choose from. Couldn’t fault this hotel at all, perfect place for our Honeymoon stay!
Stayed in April 2024
Reviewed: 8 April 2024
Vladislav
United StatesIncredible hotel! Incredible staff! Beautiful property on top of the mountains! Rooms are beautiful and remodeled!! Marble everywhere, very beautifully decorated hotel. All employees are super friendly, super pleasant. Mara, Salvatore and Carlos at the front desk were very helpful, friendly and professional!!! I already booked the next trip and will only stay at this property. This property managed extremely well. Looking forward to come back.
Stayed in April 2024
Reviewed: 8 April 2024
Christina
United KingdomCold swimming pools and only formal dining in the evening. Would be great if the poolside grill opened after 5 pm
Amazing view and excellent breakfast
Stayed in April 2024
Reviewed: 4 April 2024
Doherty
United StatesHaving to leave!
Breathtaking views including gorgeous pools. The hotel is centrally located and very clean and quiet. The staff is friendly and knowledgeable. Can't wait to go back.
Stayed in April 2024
Reviewed: 3 April 2024
Meghna
United KingdomWe wish we had come a month later to enjoy the pool.
Excellent service. We had a Seaview room which was magnificent. It was lovely to sit in the balcony and enjoy the fresh air and beautiful view. Breakfast was great.The staff were pleasant and helpful. On our last day they packed us a breakfast Togo as we left during early hours in the morning.
Stayed in April 2024
Reviewed: 16 November 2023
Amr
EgyptThe facility can be old to the taste of some but over all pleasant. The breakfast is not that diverse but classic Italian and served with care.
The view is superb overlooking Sorrento. The bus stop is (named after to hotel) is right at the doorstep. The breakfast terrace is amazing. Lots of places to chill at all having exceptional views.
Stayed in October 2023
Reviewed: 6 November 2023
Lawrence
United KingdomThe beautiful pool and pool bar was only open 9-5 when we stayed. This made it difficult to squeeze this in around daytime sightseeing plans.
A truly unforgettable view from our balcony. Hotel beautifully decorated and felt luxurious throughout. Food in the restaurant was exceptional, as were cocktails on the terrace of the bar. Staff were friendly and helpful. Only wish we could have stayed longer.
Stayed in November 2023
Reviewed: 6 November 2023
Warren
United StatesTelevision stations are limited in English too much news!
Breakfast is awesome and the location and views are amazing!
Stayed in November 2023
Reviewed: 4 November 2023
Scott
United StatesThe bed was too hard for us.
Staff was fantastic and we loved the breakfast!
Stayed in November 2023
Reviewed: 4 November 2023
Jeanette
United StatesGreat service, beautiful view from my room and great location … also an amazing breakfast ..
Stayed in October 2023
Reviewed: 29 October 2023
Stephen
United KingdomNon in our party had a view of the Bay of Naples from our rooms. Either I missed the opportunity when booking but we were not given the opportunity to change from the basic room when checking in. It pays to be a little more careful when completing the reseversation
Breakfast room was first class and the view of the bay of Naples just stunning as was the Poolside restaurant.
Stayed in August 2023
Reviewed: 24 October 2023
Annette
SpainNothing
Beautiful terraces and pool. Tasteful furniture and decorations. Different sitting areas. Beautiful views. Very helpful and friendly staff. Easy walking distance to Sorento.
Stayed in October 2023
Reviewed: 23 October 2023
Katrina
United KingdomEverything was great
Stayed in October 2023
Reviewed: 23 October 2023
Alison
AustraliaFabulous view, and a lovely hotel.
Stayed in October 2023
Reviewed: 22 October 2023
Paul
United KingdomThe only was crossing the road outside the hotel, suggest improved lighting
Location was excellent and the hotel was impressive
Stayed in October 2023
Reviewed: 22 October 2023
Talal
CanadaEverything
Stayed in October 2023
Reviewed: 20 October 2023
Graham
United KingdomNot applicable - as every aspect exceptional.
Absolutely everything - could not fault anything . Stunning property , fabulous views .
Stayed in October 2023
Reviewed: 20 October 2023
Donna
AustraliaThe size and ammenities. The breakfast that was included, including the freshly made omelettes. The staff were all fabulous. The hotel was very lovely, we would definitely stay again.
Stayed in September 2023
Reviewed: 17 October 2023
Jonathan
United KingdomNothing really
Fabulous location and views; unusual multi-level layout; great friendly staff (and lots of them); really good breakfasts
Stayed in October 2023
Reviewed: 17 October 2023
Kate
United KingdomPool was a little colder than expected! But we were lucky to enjoy it at all in October!
Beautiful hotel with gorgeous views. Lots of areas to sit and relax and soak up the views. We booked a partial sea view room and the view exceeded our expectations. Room itself was very comfortable and immaculate. Great staff, lovely breakfast. Gorgeous pool area. Great location within walking distance from centre.
Stayed in October 2023
Reviewed: 16 October 2023
Morag
United KingdomBeautiful hotel in a fantastic location with a stunning view from our balcony of Sorrento and Vesuvius. We loved the cascading pools and the breakfast choices were great with gluten free choices for our daughter. The staff were very professional and friendly. We hope to visit again.
Stayed in August 2023
Reviewed: 16 October 2023
Anthony
IrelandNothing. Everything was perfect
Lovely clean hotel, comfy beds, amazing views, great location, friendly staff, great service all round. Would stay again.
Stayed in October 2023
Bad Reichenhall, Germany
Joso, Japan
Mai Khao Beach, Thailand
Beebe, USA
Eindhoven, Netherlands
Velden am Wörthersee, Austria
Dambulla, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content