Contrada Fontanelle, 73028 Otranto, Italy
#34 of 40 hotels in Otranto
Guests' ChoiceBased on 45 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.4
Staff
9.3
Value for money
7.9
Free WiFi
5.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: September 6, 2023
Hollie
IrelandI didn't like the ants don't leave food out but thats something u shud know haha the location without a car or scooter . Otranto centre was too far too walk for me so got taxis which cost us 15 each way but was told b4 coming to puglia u need a car to get round .
I had an absolute wonderful time here the staff are amazing . Adriano especially looked after us so well at the pool bar And was helping me with my Italian also gave me tobacco when I had ran out and wanted to wait to go to town later. he made lovely drinks too. the pool is massive and clean . we stayed in a junior sweet it was so private like little Villas the shower was gorgeous. We had a mini fridge the cleaners we're great everyday lovely fresh room . towels and made bed . the breakfast was nice fresh fruit of all types eggs toast and and array of cakes home made by a lovely woman In the kitchen . there is a bus to the beach every hour and back . they offer massages too .in the hotel . which I didnt avail of . they had a taxi man who picked.us up every day .
Stayed in September 2023
Reviewed: August 7, 2023
Iglehart
SwitzerlandGREAT breakfast !
Stayed in August 2023
Reviewed: August 5, 2023
Anna
PolandThe beds, linens, and bed spread. The menu at the pool menu is not good.
The pool is fantastic. Love that they have blow up toys for the kids. Would be even better if they had more toys/floats for the kids. Breakfast is really lovely!!! The staff is really nice and helpful. It has a really great location.
Stayed in July 2023
Reviewed: July 1, 2023
Edwina
United KingdomStayed as beachfront, which it wasn’t but they did have bus to take you to beach which for some reason didn’t run on Sundays!
Large swimming pool,great staff.
Stayed in June 2023
Reviewed: July 1, 2023
Kukade
CanadaInternet was spotty inside our room. Guests should be able to receive beach towels for the pool.
Breakfast was great and the service was excellent. The kids loved the big pool. We had an issue with our rental car and the staff managed it for us so we could enjoy our evening in town.
Stayed in June 2023
Reviewed: June 18, 2023
Leeann
Italythe restaurant and kids club wasn’t open
great place for families
Stayed in June 2023
Reviewed: June 18, 2023
Domenico
Finlandno kids friendly pool
the breakfast was by far the best!!!
Stayed in June 2023
Reviewed: June 18, 2023
Domenico
FinlandThe place is missing small details to make it really good. A few examples: - Not a single hook in the bathroom to hang towels - the swimming pool is really not kids friendly, as well as the “kids play area” is a big let down - it’s super small, very run down and just next to the deep end of the pool (2 meters deep). - upon arrival we discovered that the shuttle and restaurant services were not available due to low season. It did not spoil the holidays, however it would have been good to know in due time.
The junior suite was very spacious and comfortable. The staff really did their best to make our stay a good experience, although some times the structure itself is just not up to it.
Stayed in June 2023
Reviewed: June 15, 2023
Robert
AustraliaNo drinking glasses in room. Nowhere to place soap/shampoo in shower area.
Quiet with a beautiful pool area
Stayed in June 2023
Reviewed: October 12, 2022
Sonja
United Kingdomthe fact the restaurant was closed every night
loved the enormous pool. breakfasts were good. we really liked the beach where we had free loungers and umbrella although we didn’t know that until 2 days into our stay
Stayed in September 2022
Reviewed: July 7, 2022
Lee
United KingdomThe hotel is called Green Paradise but I would not describe it as a paradise. The room is essentially a converted Porto cabin, with one small window; every time we walked around inside the floor creaked. Although there was air conditioning, the conditioning units faced the car park so a little concerned about this. The needs to be more done to encourage hotel residents to eat in the hotel at lunchtime and in the evening.
The staff particular Marco and the the lady who did the breakfast preparation and cooking. The swimming pool was large and very clean. Loved it. The breakfast was very good.
Stayed in July 2022
Reviewed: June 24, 2022
Michał
PolandAnts in the room, note comfortable mattresses.
Seimming polo was great
Stayed in June 2022
Reviewed: June 3, 2022
Julien
FranceA bit far from Otranto center and beaches
Paradise on earth : quiet, very pleasant site Huge Swimming pool Staff very nice
Stayed in May 2022
Reviewed: October 3, 2021
Andrea
Portugalnice big pool, great independent space in front of the room, excellent staff, good breakfast.
Stayed in September 2021
Reviewed: September 8, 2021
Hervé
SwitzerlandThe cleaning machine for the swimming pool ground must have been out of order
Perfect location close to Otranto, the local beaches,... Staff always ready to do what they can to help you Big swimming pool, Parking, Nice restaurants
Stayed in September 2021
Reviewed: July 11, 2021
Henri
FrancePoorly maintained room, humidity smell
Good breakfast and large swimming pool
Stayed in June 2021
Reviewed: June 30, 2021
Amyla
United States of AmericaWe were visiting family and wanted to take a little side trip alone. We booked at the last minute. The staff was very helpful and friendly! 2 out of 3 of us spoke English, and they enjoyed practicing with us. The grounds were very pretty. The resort is a short drive into old Otranto.
Stayed in June 2021
Reviewed: October 8, 2023
Thomas
SwitzerlandThe terrace of the suite which doesn't really correspond to the photos (no trees but a wall). The window doors of the rooms and the bathroom that don't provide the expected intimacy and the suite is noisy given the proximity of the restaurant kitchen. The food choice at the bar for the lunch is very limited. The child "bedroom" of the suite is small and dark (compared to the lighty photos).
The staff is very friendly and helpful! A great thank you to Marco who fulfilled all our requirements!
Stayed in August 2023
Reviewed: September 20, 2023
Stephen
United KingdomDespite what was on the booking confirmation neither lunch nor supper were available in the hotel restaurant and there are no restaurants within walking distance Would have been nice to have a kettle in the room. We visited 2nd week in September and they were clearly about to close for the winter.
Nice pool. Breakfast was reasonable. Staff were very friendly and helpful.
Stayed in September 2023
Reviewed: September 3, 2023
Callista
United KingdomNothing
good service
Stayed in September 2023
Reviewed: July 29, 2023
David
FranceThe bungalows are kind of pre-fabricated houses with some deco and comfort elements inside, but you get the feeling you are living in camping bungalow accommodation because of the cracking noise and bouncing floor when you walk. It does not feel like you are in 4-star accommodation. This was the most expensive accommodation we stayed in and the worst quality, with a difference. They allow adults to smoke around the pool which is not ideal as children are playing around the sunbeds. Food at the swimming pool bar is terrible. You will pay €15 for a dry, thin-like-paper frozen snitchchel. The kid's Play area is rusty and old and the worst is, is in the swimming pool area so you cant just leave them there and relax in the bar having a drink. One evening, coming back from Otranto, we asked to have a drink in the hotel bar/resto terrace but the waiter told us we could but we would have to wait as he was on his own serving all tables. There is no such a thing like a drinks bar in the evening. They are understaffed. It's a pity as the place has potential but is losing standards and is badly maintained
The best asset is the big pool. It’s good enough for children to play while parents lie down watching or do some swimming. The pool itself is very clean, and 'animation' is good
Stayed in July 2023
Reviewed: July 1, 2023
Jennifer
IrelandAccommodation needs to be upgraded. Too small for a family. Also the ants were a major problem!
Breakfast and pool area were very good but accommodation was only standard. Kitchen facilities were not great for a family.
Stayed in June 2023
Reviewed: May 30, 2023
Jana
EstoniaToo early check-out at 10 :), but it seems to be common in Italy. No blanket in the room, just a sheet. Also seems to be common here. Wifi a bit unstable but otherwise really perfect place.
Big swimmingpool, wonderful breakfast, very friendly staff. A really nice place to relax.
Stayed in May 2023
Reviewed: September 7, 2022
Joanna
United KingdomAll perfect
Excellent! Fantastic place. Truly amazing. Close to Baia dei Turchi. Wonderful breakfast. The swimming pool is out of this world. The staff extremely lovely. Thank you
Stayed in September 2022
Showing 1 - 25
Porto, Portugal
Flonheim, Germany
Newbury, UK
Bedeque, Canada
Ohrid, North Macedonia
Blockley, UK
Amstelveen, Netherlands
George Town, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content