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  5. Reviews of The Gritti Palace, a Luxury Collection Hotel, Venice

Reviews of The Gritti Palace, a Luxury Collection Hotel, Venice 5 stars

Campo S.Maria Del Giglio 2467, San Marco, 30124 Venice, Italy

#20 of 294 hotels in Venice

Guests' Choice

Review score

Based on 120 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 20 March 2024

    8.0
    Nice location and historical hotel
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted via mobile

    Wifi and spa

    Location and history

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    I felt immediately welcomed and found the staff friendly and helpful
    • Leisure trip
    • Solo traveller
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 2 nights
    • Submitted via mobile

    The dinner menu

    Great breakfast

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Overall, the The Gritti Palace is incredible and one of my all time favorite 5 star hotels.
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 2 nights

    The bartender was grouchy and not very friendly, and we were regulars in the bar. One night, when we were the last ones in the bar, he started banging cabinets so we would leave. I have never had that happen in a European 5 star hotel ever.

    Amazing breakfast options and absolutely gorgeous hotel interiors, including the rooms. Concierge was fantastic and the location and views incredible. The hotel is divine.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    I have already filled in one questioner . Very fulfilliung and successful
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 2 nights

    Nothing

    Excellent either the continental which we ate or something more English which we didn't want

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Step back in history to Venice in 15th century and feel like royalty! The best place to stay in Venice if you are lookin
    • Leisure trip
    • Couple
    • Venetian, Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom was a bit smaller than expected but we did only spend a small amount of time In the room so it was not a problem.

    A royal magical palace from another age - the hotel is so beautiful, and well preserved. I love that you step in and feel like you are back in time. We got upgraded to a room with the canal view which was magical. The bed was the most comfortable bed of any luxury hotel I have ever stayed at. The staff was very friendly and helpful, and the location of the hotel is perfect.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Landmark, Larger Guest room with Canal View, 1 King or 2 Twin/Single Bed(s)
    • Stayed 3 nights

    The Gritti Palace is an iconic hotel, the rooms are superb and the staff are exceptionally helpful. However, as a paying guest, it was disappointing that on three occasions we were not able to enjoy the terrace due to the large amount of non-residents that casually dine and drink at the hotel, this is unacceptable given the limited size of the terrace area. Why stay here and pay such high rates when no priority is given to residents? The hotel needs to address this.

    Stayed in October 2023

  • Reviewed: 12 November 2023

    10
    Memorable experience
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 2 nights
    • Submitted via mobile

    Spa facilities are very small

    Superbe historical palace Great guest-rooms Great staff Very well located

    Stayed in November 2023

  • Reviewed: 13 October 2023

    10
    Very nice
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 3 nights
    • Submitted via mobile

    Very good breakfast Nicolo and enrico are wonderful Bell service Michael and Fabio very organize and polite Marco at concierge is great

    Stayed in October 2023

  • Reviewed: 26 September 2023

    10
    Amazing and unique
    • Leisure trip
    • Couple
    • Venetian, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The whole atmosphere and history of this amazing building and now Hotel it’s unique.

    Stayed in July 2023

  • Reviewed: 19 September 2023

    10
    Best hotel in Venice with a prime position
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 3 nights

    This must be one of the best hotels in Venice. Even though part of a large hotel chain, it still has the small family hotel atmosphere. The staff are extremely helpful and friendly and nothing is too much trouble with staff going beyond their call of duty. The position of the hotel must be the best in Venice, literally on the Grand Canal opposite a beautiful church Santa Maria della Salute and only minutes away from St Mark's Square. yet still peaceful away from the crowds.

    Stayed in August 2023

  • Reviewed: 12 September 2023

    8.0
    It was great
    • Leisure trip
    • Couple
    • Venetian, Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    The confusion with the amount charged towards the end was confusing and over charged us, also got another bill for somebody else’s room!

    Yes it was good we had a great time however I felt a bit disappointed towards the end they had completely messed up our hotel bill, we were over charged also for breakfast and was promised a promotion deal breakfast for the two mornings we were staying with them, after questioning this is was amended however I would double check your bill if staying with them! Maybe it is best to pay as you go for drinks and dinner because it just seemed very confusing and time consuming towards the end of our stay. However the hotel itself was lovely and the food and drink and rooms were amazing. Just be careful when paying your bill and double check charges.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Like stepping into a bygone era of True elegance
    • Leisure trip
    • Couple
    • Landmark, Larger Guest room with Canal View, 1 King or 2 Twin/Single Bed(s)
    • Stayed 3 nights

    This Hotel was the Perfect location for watching the Regatta. One of a few remaining Grand Hotels with Old World elegance, beauty, and gracious civility. We were trated very graciously by all the staff.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Giglio Prestige, Larger Guest room, S.Maria D.Giglio view 1 King or 2 Twin/Single Bed(s)
    • Stayed 3 nights
    • Submitted via mobile

    Amazing hotel. Well worth treating yourselves when in Venice.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Venetian, Guest room, 1 Queen
    • Stayed 5 nights
    • Submitted via mobile

    Professionalism and kindness

    Stayed in August 2023

  • Reviewed: 28 July 2023

    10
    Gritti Palace is the ultimate spot to experience a slice of Venice's heyday.
    • Leisure trip
    • Group
    • Landmark, Larger Guest room with Canal View, 1 King or 2 Twin/Single Bed(s)
    • Stayed 1 night

    Exceptional location and province. Lovely view. Helpful concierge. Delightful venues for drinks and breakfast right on the Grand Canal. Beautiful and evocative photos and paintings on the walls. Stunning chandeliers.

    Stayed in July 2023

  • Reviewed: 31 May 2023

    10
    Elegant
    • Leisure trip
    • Couple
    • Venetian, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    The dinner was just ok . my steak was very tough and chewy . but waiters were excellent .

    Beautiful place to stay in Venice, close to shops and canal . great staff and luxurious rooms.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    10
    I stayed in a palace right on the Grand Canal right in the heart of Venice!
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 2 nights
    • Submitted via mobile

    The price is quite high so staying there is probably only appropriate for special occasions.

    The location is perfect for seeing the major sights in Venice. It’s minutes from St. Mark’s and the Doge’s Palace. The hotel itself is a palace and the canal location gives it exceptional ambiance.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    10
    luxury comes at a price but nothing was too much effort
    • Leisure trip
    • Couple
    • Venetian, Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    I wished the spa times were longer.

    The property is centrally place, great hotel and amazing terrace to watch the world go by!

    Stayed in May 2023

  • Reviewed: 30 April 2023

    8.0
    tanstastic
    • Leisure trip
    • Couple
    • Landmark, Larger Guest room with Canal View, 1 King or 2 Twin/Single Bed(s)
    • Stayed 3 nights
    • Submitted via mobile

    rooms too small for the price. bathroom have not proper walk in shower, shower is in the bathtub

    location

    Stayed in April 2023

  • Reviewed: 15 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted via mobile

    The ambiance

    Excellent hospitality very professional staff

    Stayed in March 2023

  • Reviewed: 12 March 2023

    10
    The only hotel worth staying in when visiting Venice!
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s)
    • Stayed 2 nights
    • Submitted via mobile

    Everything- the staff, the rooms, breakfast- all amazing!

    Stayed in March 2023

  • Reviewed: 3 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Landmark, Larger Guest room with Canal View, 1 King or 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted via mobile

    Great location, stupendous service!

    Stayed in March 2023

  • Reviewed: 1 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Giglio Prestige, Larger Guest room, S.Maria D.Giglio view 1 King or 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted via mobile

    service, position

    Stayed in September 2022

  • Reviewed: 26 September 2022

    9.0
    beautiful lovation, beautiful property, friendly and helpful staff,
    • Leisure trip
    • Couple
    • Giglio Prestige, Larger Guest room, S.Maria D.Giglio view 1 King or 2 Twin/Single Bed(s)
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    historic/Traditional but with modern amenities. perfect location - easy to access and check-in; proximity to St Mark’s Sq and the Old Bond St of Venice.

    Stayed in September 2022

Showing 1 – 25

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