Via Luigi Galvani 12, Stazione Centrale, 20124 Milan, Italy
#186 of 446 hotels in Milan
Guests' ChoiceBased on 711 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
9.0
Value for money
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Tufan
Turkeyroom view
it was my birthday when we stay there, and they gave a cake for present. thanks for everything
Stayed in April 2024
Reviewed: 17 April 2024
Graham
United KingdomNothing
On arrival we did not have to wait and the staff on reception were very friendly and helpful. The hotel building is very nice throughout and the rooms very comfortable and well-designed. It is a short walk to the train station which we used the underground to get to the main square, within a few minutes The breakfast was excellent with a chef available to make omelettes to order.
Stayed in April 2024
Reviewed: 8 April 2024
Nigel
Hong KongHotel is an easy 5 minutes walk to the Milano Centrale train station. There are restaurants nearby, and the Hotel staff helped us to make a reservation for dinner.
Stayed in April 2024
Reviewed: 28 March 2024
Seung
South Koreainvocing work
good location
Stayed in March 2024
Reviewed: 10 March 2024
Jonaline
United KingdomThe stained toilet Bowl need a Littlefield up gradong of room . I have to ask for fan because It's too hot in the room
The location and staff ate Friendly
Stayed in March 2024
Reviewed: 3 March 2024
Ahmed
OmanThere was as if no noise cancelation in the room. Noise from the street was very high
Staff were helpful
Stayed in February 2024
Reviewed: 22 February 2024
Marc
United StatesThe beds were not up to Hilton quality. The area around the hotel was shabby.
Hotel has a nice interior and the rooms were good size. It's located near the train station and metro.
Stayed in February 2024
Reviewed: 19 February 2024
Eknath
United Kingdomgood breakfast and executive launch
Stayed in February 2024
Reviewed: 17 February 2024
Amiera
United StatesI would’ve liked to try the breakfast buffet but the restaurant hours were too early for us and a bit pricey.
Location, cleanliness, hotel staff.
Stayed in December 2023
Reviewed: 4 February 2024
Evren
TurkeyNeeds better bathroom Free at least 2 bottle water for everyday
Perfect Location Breakfast Good rooms for family and kids
Stayed in January 2024
Reviewed: 2 February 2024
Graham
United KingdomVery poor house keeping, see above comment regarding room not being cleaned. Also the bar was very expensive, take a walk a few yards either side of the hotel and save yourself a good few euros.
Great location but our main gripe was that our room wasn't cleaned on our second to last day, for a hotel of this standard and the cost it is not acceptable.
Stayed in February 2024
Reviewed: 28 January 2024
Wang
MaltaROOM IS OLD, AND LIGHT IS A LIITLE DARK
ROOM A LITTLE BIT OLD, PLEASE PRIVODE MORE DINKS IN THE ROOM
Stayed in January 2024
Reviewed: 27 January 2024
Aysu
TurkeyNothing
Breakfast
Stayed in January 2024
Reviewed: 8 January 2024
Puey
SingaporeThe coffee machine is a bit dirty so did not use
Value for money
Stayed in December 2023
Reviewed: 8 January 2024
Jayeshraj
OmanParking
Very near to Milan centrale Station
Stayed in January 2024
Reviewed: 7 January 2024
Frederick
NigeriaToilet smell
Fantastic 1
Stayed in January 2024
Reviewed: 30 December 2023
John
SwitzerlandCould be more especially over the festive days, for example with sparkling wines.
The breakfast was very good. Enough of varieties.
Stayed in December 2023
Reviewed: 25 December 2023
Nasser
Kuwait1-reservations staff. 2- recaption staff 3- bill boy 4- hotel location 5- breakfast and the staff very friendly
Stayed in November 2023
Reviewed: 15 December 2023
Yan
SingaporeFacilities feels a little old and the shower is in the bathtub which is not good for safety of young children.
The breakfast spread was really good, food was delicious and seating was ample. Just a stone throw from the train station meant lots of convenience.
Stayed in December 2023
Reviewed: 14 December 2023
Lady
United KingdomNothing
Breakfast was good. The room was nice. The services in the hotel all worked.
Stayed in December 2023
Reviewed: 11 December 2023
Aleena
United KingdomThe service was amazing - Sylie was very sweet and kind and helpful
Stayed in December 2023
Reviewed: 10 December 2023
Cristine
ItalyPoco tempo per guardare i cons
The check-in. It was quick, clear and with empathy. I was really happy when I listened saying.. "your room is already". Gold words
Stayed in December 2023
Reviewed: 8 December 2023
Vincenzo
ItalyI didn’t like the shower. It was old.
The structure and lovely staff.
Stayed in December 2023
Reviewed: 7 December 2023
Matthew
United KingdomNothing
Staff were helpful and fantastic
Stayed in December 2023
London, UK
Saint-Genis-Pouilly, France
Fonte, Italy
Milna, Croatia
Greenville, USA
Cala Sant Vicente Mallorca, Spain
Inverurie, UK
Taungoo, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content