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Reviews of Holiday Inn Turin City Centre 4 stars

Via Assietta 3, Crocetta, 10128 Turin, Italy

#64 of 117 hotels in Turin

Guests' Choice

Review score

Based on 571 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8

  • Location

    9

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    7.9

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Showing 1 - 50

  • Reviewed: 22 June 2018

    7.5
    Short stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    I think it was a former smoking hotel, what you still can smell a little bit everywhere. Also the hotel is older and would need some renovations.

    Location close to the railway station. Nice staff.

    Stayed in June 2018

  • Reviewed: 13 February 2018

    10
    A nice 4 star hotel close in the centre of Turin
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 1 night

    All was fine - as mentioned, some might find the breakfast lacking in hot food and also the coffees, cappuccino etcetera came from an automatic machine so... no good Italian coffee and cappuccinos there!

    The location is excellent - the hotel is a true-4-star hotel - very comfortable bed, shower - quiet - very polite and friendly staff - breakfast is good (no luxury in choice but perfectly adequate - some anglo-visitor might find it lacking in cooked breakfast, but this is Europe after all, and there was plenty of choices in cheese, cold meat, boiled eggs, savory and sweet cakes and more)

    Stayed in February 2018

  • Reviewed: 12 December 2017

    9.2
    Traveled to Turin for 3 days to watch a Juventus game.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights

    Traveled to Turin for 3 days to watch a Juventus game. Hotel is perfectly located right at the centre near Porta Nuova train station with the metro and taxis just outside. Staff were super friendly, breakfast and facilities were ok too. Hotel was just what we needed. Will definitely recommend and re-visit next time I'll travel to Turin.

    Stayed in December 2017

  • Reviewed: 19 November 2017

    7.5
    Spacious rooms with very comfortable beds and lots of...
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 2 nights

    Breakfast selection and quality is pretty poor. Although reliable the Wi-Fi is quite slow.

    Spacious rooms with very comfortable beds and lots of storage space. Spacious and clean bathrooms. Efficient check-in and check-out. Perfect location at Porta Nuova with downtown in walking distance and great connection to public transit.

    Stayed in November 2017

  • Reviewed: 23 October 2017

    7.5
    Cleanliness, at about 20 min walk from the city center
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Had to pay for the parking, a relatively long time must have passed since the last renovation of the hotel overall

    Cleanliness, at about 20 min walk from the city center

    Stayed in October 2017

  • Reviewed: 29 September 2017

    8.3
    Very convenient and comfortable
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit far from the airport but close to everything else.

    The staff was very friendly and couldn't been more accomodating. I would recommend this hotel .

    Stayed in September 2017

  • Reviewed: 31 July 2017

    9.5
    Helpful staff, there was no problem with early checkin...
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Shower in my bathroom had only two settings - superhot and freezing cold, which forced me to develop some new bathing strategies ;)

    Helpful staff, there was no problem with early checkin (~11am) Good breakfasts, some warm options available Spacious silent room Tea facilities in the room (which is not so common in Italy) Location is perfect - next to main railway station, metro, tram stop and 2 or 3 bus stops, you basically have all Torino public transport at your disposal

    Stayed in July 2017

  • Reviewed: 9 July 2017

    8.3
    Nice one-night stay in the center of Turin
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better, I guess.

    The room was not big but quite stylish (actually our child has liked it a lot, due to dark-red glossy panels - no idea why). For this price and near the historical center- it is a real bargain. The breakfast was not the best we had during our stay in Italy, but sufficient.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    7.5
    Very central.
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Every hotel in Italy seems to have the same problem: you book a twin room and they give you one with a double bed. Then a lot of bed splitting takes place.

    Very close to station and airport bus stop.

    Stayed in June 2017

  • Reviewed: 18 May 2017

    9.2
    Simple place for a day trip to Torino
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The whole place is tired, could really need a facelift.

    The location was really convenient, just across the station gate. The staff were really helpfull and friendly. The room is clean, comfortable and spacious for european standard. Big enough bathroom.

    Stayed in May 2017

  • Reviewed: 20 March 2017

    7.9
    Clean and simple hotel next to railway station
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi ID and password are valid for 24 hours only. Guests need to get new sets of ID and password everyday.

    The room is spacious and clean. The location is excellent. All major tourist attractions are within walking distance. It only takes 3-5 min walk to the train station.

    Stayed in March 2017

  • Reviewed: 5 December 2016

    10
    Good location in Turin
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Could improve on breakfast. Room was extremely warm that we had to keep window slightly open in winter.

    Spacious and comfortable room, centrally located hotel walking distance to main attractions and very close to Porta Nuova train station. Staff very friendly and helpful.

    Stayed in December 2016

  • Reviewed: 9 August 2016

    7.1
    One night in Turin
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Reception controlled air con! Breakfast was terrible....stale bread, rotting fruit.....

    Big room & bathroom. 3mins walk to the train. 10 mins. walk to the main shops & piazza.

    Stayed in August 2016

  • Reviewed: 1 July 2018

    8.8
    Good accommodation
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Noisy air conditioning

    Pleasant and easy to reach

    Stayed in June 2018

  • Reviewed: 28 May 2018

    8.8
    Breakfast is satisfying but could be better.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Breakfast is satisfying but could be better.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    6.7
    La decoration de l’hôtel mérite un relooking global
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    La decoration de l’hôtel mérite un relooking global

    Stayed in May 2018

  • Reviewed: 14 January 2018

    7.5
    Location
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Transfer to hotel

    Location

    Stayed in January 2018

  • Reviewed: 6 November 2017

    8.8
    Staff were professional and friendly
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were professional and friendly

    Stayed in November 2017

  • Reviewed: 26 October 2017

    9.6
    Awesome stay, will comeback for a 3rd time hopefully!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The gentleman in the reception was very helpful and friendly. 3 mins walking to Porta Nuova Train Station.

    Stayed in October 2017

  • Reviewed: 16 October 2017

    10
    Truly enjoyable
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very good for a short break. Good food

    Stayed in October 2017

  • Reviewed: 4 October 2017

    9.2
    Parking for guests
    • Business trip
    • Group
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Parking for guests

    Stayed in September 2017

  • Reviewed: 8 September 2017

    7.5
    Enjoyable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convenient location and lovely hotel

    Stayed in August 2017

  • Reviewed: 19 June 2017

    7.1
    Good location.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning didn't seem to work properly. Not able to regulate room temperature.

    Good location. Easy to reach by car. Friendly staff.

    Stayed in June 2017

  • Reviewed: 27 May 2017

    5.0
    Hot inside room and air conditioner didn't seem to do...
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hot inside room and air conditioner didn't seem to do much. Wifi accessibility was also spotty.

    Stayed in May 2017

  • Reviewed: 27 April 2017

    6.7
    Not up to Hollyday in standards
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The premisses were not up to Holly day in standards

    The staff was friendly and helpfull

    Stayed in April 2017

  • Reviewed: 10 April 2017

    3.8
    Location of the hotel in the city center
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is very much dated, it is time for a renovation.

    Location of the hotel in the city center

    Stayed in April 2017

  • Reviewed: 27 March 2017

    8.8
    Great place to stay
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A little tired but OK

    Comfortable pillows

    Stayed in March 2017

  • Reviewed: 10 March 2017

    8.8
    A walk down the street did not feel safe
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A walk down the street did not feel safe

    Stayed in February 2017

  • Reviewed: 6 March 2017

    9.2
    Quiet and nice horThe
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very disappointing breakfast. Bread stale and only rolls. Far too many cakes. Cutlery should have been on table.

    Stayed in March 2017

  • Reviewed: 11 December 2016

    6.3
    breakfast
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    few cleaning staff, your room would be cleaned in the afternoon internet connection poor

    breakfast good location very helpfull staff member

    Stayed in December 2016

  • Reviewed: 5 December 2016

    8.3
    Nice staff atitude and availability and quite good location for City Center visit.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Breakfast with boiled eggs only. Poor in fruits.

    The staff and their availability

    Stayed in December 2016

  • Reviewed: 20 November 2016

    7.5
    Nice size on the room.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    To warm in the room.

    Nice size on the room.

    Stayed in November 2016

  • Reviewed: 19 September 2016

    9.2
    Very good location and very near to city center
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast is up to the mark

    Room is very spacious and good

    Stayed in September 2016

  • Reviewed: 23 August 2016

    7.5
    Not value for money
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was poor and expensive

    Staff were very pleasant

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    4.6
    Location is superb really.
    • Business trip
    • Solo traveller

    Room is tiny. TV is old, poor quality and poor pictures with only 2 English channels. Breakfast , very limited options , no hot food at all. Fruits are not fresh and it takes you a while to select a suitable one.

    Location is superb really. Staff are friendly

  • Reviewed: 8 May 2016

    7.5
    Room very spacious
    • Leisure trip
    • Couple

    Breakfast was appalling. Edible but appalling. Formula food, pre-made, stodgy, cakes etc. you have an international clientele and this breakfast does not suit. How about less cake and biscuits and more variety of breads such as whole grains, crumpets, bagels, for toast? The coffee machine thing is just disgusting you would be better off just doing plunger coffee and serving that. Fresh fruit/ fruit salad?

    Room very spacious Especially bathroom but shower recess area tiny!

  • Reviewed: 25 April 2016

    7.5
    Just 2 minutes from Porto Nuevo, for us it was great since...
    • Leisure trip
    • People with friends

    It's an old hotel, you can see it from outside the hotel. You really need to check the size of the rooms before you arrive.

    Just 2 minutes from Porto Nuevo, for us it was great since we love to walk; you can walk to Egyptian Museum or the Mole in 15 minutes. People are really helpful, they kindly changed our first room because we found it small for 2 people. If you have a chance, choose the room 503, it's a rather attic room, really large and has a window at the ceiling; amazing sun shine in the room when you open it.

  • Reviewed: 14 March 2016

    7.1
    The hotel has a good location even if it is near the Puerta...
    • Leisure trip
    • People with friends

    The hotel's lobby and entrance are oldish. The room's interior looks like the 70's with its furniture. The carpets seemed dirty.

    The hotel has a good location even if it is near the Puerta Nueva Train Station. The rooms and bathrooms are very large and convenient.

  • Reviewed: 19 February 2016

    7.9
    room was confortable and location was great.
    • Business trip
    • Solo traveller

    minibar was empty but water. you must ask for any other drink. dinner was poor for turin city.

    room was confortable and location was great. you can go lots of beaituful places by walk. staff is always helpfull as they can.

  • Reviewed: 10 November 2015

    6.3
    Location and breakfast were good
    • Leisure trip
    • Couple

    Window shutters were not properly closing so light would enter into the room. Air control was also not working, we could not change the temperature. Warm (not even hot) water sometimes worked so my husband ended up taking a cold shower!

    Location and breakfast were good

  • Reviewed: 12 May 2016

    9.2
    The odor of some cleaning substance was too overpowering in...
    • Business trip
    • Couple

    The odor of some cleaning substance was too overpowering in the room. Otherwise this was a pleasant stay!

  • Reviewed: 17 April 2016

    7.5
    Quiet room.
    • Couple

    Lobby is not very beautiful.

    Quiet room. Fine view to Alps.

  • Reviewed: 22 March 2016

    8.3
    Good room with balcony.
    • Leisure trip
    • Solo traveller

    Bar was closed. No restaurant for dinner.

    Good room with balcony. Excellent location and easy to find.

  • Reviewed: 17 November 2015

    8.3
    The location of the hotel was perfect.
    • Leisure trip
    • Group

    The hotel need to be more clean.

    The location of the hotel was perfect. Very close to Porta Nuova Train Station

  • Reviewed: 25 October 2015

    8.3
    Location and car parking facility.
    • Leisure trip
    • Group

    Erratic wifi

    Location and car parking facility. Breakfast extra and might be charged even if not taken - nobody was checking.

  • Reviewed: 11 October 2015

    10
    Very friendly and helpful staff on reception.
    • Leisure trip
    • Couple

    Very friendly and helpful staff on reception. Perfect location for Porta Nuova train station and spending an evening in Turin.

  • Reviewed: 20 September 2015

    8.8
    The man on reception very helpful.
    • Leisure trip
    • Couple

    The man on reception very helpful. Clean and comfortable room.

  • Reviewed: 22 July 2015

    7.5
    location
    • Leisure trip
    • Couple

    a bit dark and dingy and staff a bit miserable

    location

  • Reviewed: 11 July 2015

    7.5
    Location, facilities - exactly what you would expect from a...
    • Leisure trip
    • Couple

    Location, facilities - exactly what you would expect from a Holiday Inn

  • Reviewed: 28 February 2015

    7.9
    Location to Metro, and city centre
    • Business trip
    • Group

    Nothing

    Location to Metro, and city centre

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