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Reviews of LHP Hotel River 5 stars

Lungarno Della Zecca Vecchia 18, Santa Croce, 50122 Florence, Italy

#248 of 392 hotels in Florence

Guests' Choice

Review score

Based on 136 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    5.9

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Showing 1 - 75

  • Reviewed: 15 October 2018

    3.3
    Will never come back.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    I was told it's a 5-star hotel and I just could not believe it. The reception was not that warm, the internet was a disaster, the location was not that convenient, the toilet had slow flush, etc.

    The lady who takes care the breakfast was nice.

    Stayed in October 2018

  • Reviewed: 3 October 2018

    8.3
    Wondeful hotel in a beautiful city!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    My husband and I had actually booked another, cheaper hotel for our two night stay in Florence. A day or two before we had a change of heart and decided to pamper ourselves a bit. We opted for the LHP River Hotel and I couldn't be happier that we did. The hotel staff was great - helpful, kind, courteous. The hotel itself was situated directly on the river, about a 10-15 minute walk to the city center. We actually liked it that way as the hotel itself was quiet and peaceful. The room was beautiful, with a very nice bathroom. The breakfast in the morning was great! We were pleased to find a place with eggs as most of the other places we were at only had breads and cheeses. I also want to recommend the massages at the spa. Both my husband and I booked a massage and both of us were so happy that we did! Total relaxation, and a wonderful masseuse. Overall a great hotel, great staff and the perfect place to unwind after running around exploring Florence all day.

    Stayed in September 2018

  • Reviewed: 18 September 2018

    7.9
    Nice hotel in a great location with very polite, knowledgeable staff who speak English well
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    I brought many people to the hotel and filled a good number of rooms. We all had dinner and drinks. I felt a courtesy on my room rate or dinner would have been appropriate as a thank you. Other establishments do that when groups are booked.

    Accommodating staff. Good food. Nice decor. Perfect location. Speak English well too.

    Stayed in September 2018

  • Reviewed: 26 August 2018

    7.1
    a hotel that stops serving food at 9:45pm, not even room...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    a hotel that stops serving food at 9:45pm, not even room service is not a hotel.. the hotel is nice and the days and the staff is nice but the service is not great.. the bar closes at 11 and you cannot even stay in the garden as they need to close.

    Stayed in August 2018

  • Reviewed: 3 August 2018

    10
    Newly renovated hotel.
    • Leisure trip
    • Family with young children
    • Superior Junior Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!!

    Newly renovated hotel. Tom was amazing with fantastic view over the river. Great spa area as well. Staff were very helpful. Great location away from the madness of the centre but only 5/10 mins walk from piazza Santa Croce

    Stayed in August 2018

  • Reviewed: 3 August 2018

    5.4
    Location very good
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    I got two rooms as family, first room was very clean but the second one wasn’t that clean and was full of termite. (Imagine in 5 star hotel) They dont have Wifi. If you want you need to register by your social media accounts (facebook, Instg..etc) which is not acceptable in 5 star hotel. Also, no free water in the room.

    Location very good Breakfast not bad The staff wasn’t that good except Marlina and the one lady I don’t know her name (maybe she is the manager of the breakfast time)

    Stayed in August 2018

  • Reviewed: 26 July 2018

    8.8
    Clean room.
    • Group
    • Double Room with River View
    • Stayed 3 nights
    • Submitted via mobile

    4-th floor ..(in the my room )wi-fi didn’t work all my staying there...(3 days ) Wi-fi working just in the lobby!

    Clean room..very nice terrace,helpful staff and nice ..!!good area,easy acces everywhere!!

    Stayed in July 2018

  • Reviewed: 26 July 2018

    8.8
    Great and helpful staff! Rooms were clean and they have modern interiors!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    The WIFI was quite poor, and maybe it will be great if they have complimentary water bottles.

    Before I booked this boutique hotel, I read comments regarding the rudeness of the staff actually most of the reviews were. But actually they turned out to be the opposite. They were very accommodating and helpful to us. Specially when my sister forgot our camera in the taxi, they helped us a lot. Luckily, the nice Italian taxi driver returned it. And also I would like to make a shout out to the very kind Bellboy, the one who was in the hotel for the whole day, the one who watch FIFA with us during dinner, we would like to say thank you. Now, regarding the hotel facilities, it was really up to standard. Nice and clean interiors, and also comfortable beds. They also clean the rooms every day. Transportation was easy, you will just ask for the taxi in the reception and in 5 mins it will arrive. For those who like to walk, it's also easy cause its near to almost all land marks.

    Stayed in July 2018

  • Reviewed: 26 July 2018

    3.3
    uncomfortable
    • Leisure trip
    • Family with young children
    • Superior Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Wifi is ridiculous we had to sign in with fake email and fake name every time to connect!! Ac had to be set up and adjusted by reception every time!! Front desk staff not welcoming always serious not smiling which gives uncomfortable feeling But the night shift guys are much nicer There is no staff at the entrance to help like all other 5 star hotels We had to call and ask for help as if we are in 4 star hotel You won't see the river from river hotel because its only 2 floors hotel and only 2 rooms are river view! There is ants in the room and told them about it and they were not shocked at all The house keeping is not all day when needed like all other 5 star hotels, it only until 3 pm like 4 star hotels We asked for dry cleaning and they said sorry because the laundry we deal with closes 2 days in the week so you should wait after 2 days we will take your clothes to the laundry!!!!! There are no blinders on the windows Breakfast is poooor and has no taste at all Bad service and not like what expected from a 5 star hotel in Florence Aftet staying in westin excelsior and relais santa croce baglioni there is no comparison at all with this one

    nothing

    Stayed in July 2018

  • Reviewed: 12 June 2018

    9.6
    Lovely tasteful stylish refurbishment of an old building.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very poor wifi connection which continually dropped out

    Lovely tasteful stylish refurbishment of an old building. Beautiful setting by the river. Very easy to find. Lovely breakfast. Very helpful staff

    Stayed in June 2018

  • Reviewed: 17 May 2018

    8.3
    It’s newly renovated.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Even though it was newly renovated, we had no shower door. I don’t know if it was intentional, but surely it was not comfortable and not functional since the floors were soaked immediately. During breakfast there was short supply of cups and plates. The service was good and they were trying to keep up but maybe they need to stock more. There were more minor issues, I really wanted to give them a 10 but little nuances/growing pains of a newly renovated hotel like the above need to be figured out.

    It’s newly renovated. The design is beautiful. Walking distance to all the points of interest but still outside the tourist chaos. The staff was helpful. Breakfast was good.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    7.9
    Good modern hotel. Excellent staff. Terrible wi-fi.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Wi-fi was probably the worst of my whole trip. It kept dropping out and had to sign in every time. Was extremely frustrating.

    Very modern hotel. Staff were excellent.

    Stayed in May 2018

  • Reviewed: 19 October 2018

    6.7
    Very small rooms and no view on the river whatsoever.
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small rooms and no view on the river whatsoever. Over priced for room size and no view

    Stayed in October 2018

  • Reviewed: 7 October 2018

    10
    Everything was 👍👍
    • Family with young children
    • Double Room with River View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was 👍👍

    Stayed in October 2018

  • Reviewed: 23 September 2018

    10
    The amenities (spa) and breakfast were wonderful.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The amenities (spa) and breakfast were wonderful.

    Stayed in September 2018

  • Reviewed: 23 September 2018

    10
    The service was beyond expectations
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 4 nights
    • Submitted via mobile

    Leaving

    Totally Amazing, staff and property were perfectly amazing. Will go back when back in Florence

    Stayed in September 2018

  • Reviewed: 26 August 2018

    7.9
    Clean, comfortable friendly staff
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, comfortable friendly staff

    Stayed in August 2018

  • Reviewed: 15 August 2018

    7.9
    Excellent location, functional and clean hotel. Facilities are limited given the hotels small size
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights

    Had to ask several times for towels for room for 3 people - towels for only two people were provided.

    Helpful staff and very clean of hotel

    Stayed in July 2018

  • Reviewed: 4 August 2018

    10
    My family loved this hotel.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    My family loved this hotel. The beds were so comfy. Everything was so clean. The staff were so friendly. The kids loved the marshmallows:)

    Stayed in August 2018

  • Reviewed: 26 July 2018

    5.4
    Expected more for the money
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    Coffee, wifi and TV

    ≈Staff were very helpful though.

    Stayed in July 2018

  • Reviewed: 24 July 2018

    8.8
    Good location by the river with a short walk into the centre...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Good location by the river with a short walk into the centre of town and across the river to Michelangelo square. Good breakfast was included

    Stayed in June 2018

  • Reviewed: 23 July 2018

    10
    Great 5* service and facilities in a wonderful boutique setting
    • Leisure trip
    • Family with young children
    • Junior Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Great 5* Service and facilities Efficient pleasant staff clean surroundings great breakfast

    Stayed in July 2018

  • Reviewed: 22 July 2018

    9.6
    Excellent view , excellent rooms !! highly recommended
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The wifi was very slow

    Stayed in July 2018

  • Reviewed: 29 June 2018

    8.8
    All staffs friendly and helpfully
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Bed size was small

    All staffs friendly and helpfully

    Stayed in June 2018

  • Reviewed: 22 June 2018

    9.2
    Great
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was comfy

    Stayed in June 2018

  • Reviewed: 19 June 2018

    7.5
    Cleanliness and decor
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    WiFi was poor

    Cleanliness and decor

    Stayed in June 2018

  • Reviewed: 14 May 2018

    8.8
    Staff very friendly and helpfull
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff very friendly and helpfull

    Stayed in May 2018

  • Reviewed: 14 May 2018

    3.3
    IS LIKE A PENSION, NEVER 5 STARS HOTEL!
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    SIZES OF BATH, SIZE HOTEL PROPERTIES, STAFF EVERTHING IS LIKE A PENSION, NOT HOTEL AND NEVER 5 STARS

    IS LIKE A PENSION, NEVER 5 STARS HOTEL!

    Stayed in April 2018

  • Reviewed: 12 May 2018

    10
    PERFECT EVERYTHING.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The bed was absolutely wonderful and the room was excellent with cleanliness. The staff was also very friendly and helpful.

    Stayed in April 2018

  • Reviewed: 2 May 2018

    10
    Location,Price, cleaning
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Location,Price, cleaning

    Stayed in May 2018

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 May 2016

    9.2
    Good location, very nicely designed room and bathroom.
    • Leisure trip
    • Couple

    It was difficult to connect to the internet, and it was slow when we finally did.

    Good location, very nicely designed room and bathroom. We had a small cute balcony in our room.

  • Reviewed: 10 May 2016

    8.8
    Only 10 minutes to reach city center by walk offset the...
    • Leisure trip
    • Couple

    Unable to connect free wi-fi from the room. Connection is so weak which bothers you alot while trying to upload your photos to facebook etc.

    Only 10 minutes to reach city center by walk offset the river. I got free upgrade to suite room wich has perfect view from balcony . Special parking area which coasts 25€ per day. (İf you wanna leave your car on public areas it coasts 35€ , and other nearby garages about 50€)

  • Reviewed: 5 May 2016

    10
    A relative quiet and personal hotel near the centre of...
    • Leisure trip
    • Couple

    The breakfast while good the facility was poorly lit.

    A relative quiet and personal hotel near the centre of Florence. No parking but they arrange for our motorcycle to be parked securely just 10 minutes walk away. The staff were all very helpful. We would recommend this hotel.

  • Reviewed: 17 April 2016

    10
    The standard of accommodation and the friendliness and...
    • Leisure trip
    • Couple

    The standard of accommodation and the friendliness and helpfulness of all the staff was outstanding. It is a wonderful hotel with a good choice of food for breakfast.

  • Reviewed: 16 March 2016

    8.3
    The stuff was wonderful, helpful
    • Leisure trip
    • Couple

    , the first room we got was smelly because of renovation in the floor. So the next day they changed it to another better and beautiful.

    The stuff was wonderful, helpful Very Good breakfast Great location

  • Reviewed: 16 January 2016

    4.2
    Staff friendliness
    • Business trip
    • Solo traveller

    I had during 3 nights to change my room 3 times, never happened to me before in a 4 stars hotel! Very poor and weak internet, impossible to work. Poor pression for the water in showers. Noisy and paper walls between some new build rooms, strange...

    Staff friendliness

  • Reviewed: 11 January 2016

    9.6
    The staff was very helpful and friendly at all times.
    • Leisure trip
    • Family with older children

    Nothing.

    The staff was very helpful and friendly at all times. Check in was really easy and the location of the hotel was simply perfect to explore Florence. Easy walk to the main attractions.

  • Reviewed: 4 January 2016

    5.0
    The location was perfect.
    • Leisure trip
    • Couple

    The room was dark, not enough light. The tv was only in Italian, we visit Florence in winter - so this point was sensitive. It was not warm in the room.The AC was max at 24 and it turned off as soon as you leave the room. The shower was extremely small and with mold. It was a smell in the room from aromatic sticks that we could't suffer. The bed was uncomfortable. Two mattresses instead one. Definitely the hotel is not 4 star. For 3 it is ok.

    The location was perfect. The center of the city was reachable about 10 min walking. The parking service was ok. Breakfast was continental and good. Free parking for WE and holidays.

  • Reviewed: 16 October 2015

    9.2
    It was great to be so close to the Arno, Palazzo Vecchio,...
    • Leisure trip
    • Couple

    Not me but several in my tour group said their rooms were dated and smelled either of disinfectant or dampness.

    It was great to be so close to the Arno, Palazzo Vecchio, Uffizi, etc. Breakfast service was great. Staff was very, very helpful.

  • Reviewed: 22 September 2015

    8.8
    Fantastic location!
    • Leisure trip
    • Group

    Fantastic location! Only a very short walk to historic centre and lots of good restaurants. Short term parking available but for our longer stay the Hotel arranged a very efficient "valet style" off-site parking for us. Staff were very friendly and extremely helpful in advising things to do & places to eat.

  • Reviewed: 14 September 2015

    7.5
    Our room.
    • Leisure trip
    • Couple

    The breakfasts for a four star hotel were very disappointing. House keeping could have been better - never any milk in the room for tea, never enough tea bags, never enough toilet rolls, the lift often broke down. However reception was able to supply and get the lift working.

    Our room. The front of house staff very helpful and charming. The location was in a quiet area away from the noise and traffic of central Florence.

  • Reviewed: 12 September 2015

    9.6
    The hotel was central on the banks of the Arno and the staff...
    • Leisure trip
    • Couple

    The hotel was central on the banks of the Arno and the staff were always friendly and helpful over and above what I would normally expect e.g. we wanted to visit the Piazzela Michaelangelo and asked about buses and were advised we would be almost as cheap to take a taxi because the buses were infrequent and the receptionist offered to order a taxi. We were also recommended somewhere to eat which we found very good and value for money

  • Reviewed: 21 August 2015

    9.2
    First of all, There is a lady in charge and she did the best...
    • Leisure trip
    • Couple

    Parking is 25 euro per night. When you think the theft situations in florence It is ok, but anyway parking generally shouldnt be charged. The young guy in the Reception seems cold and sometimes when he speaks,you think that he is getting anger about you like you forced him to work. Anyway maybe we misunderstood but he felt us to think this way.

    First of all, There is a lady in charge and she did the best to wellcome all the guests instead of other staff. She speaks every guest one by one and asks if they need anything Like it is her house. Polite and very helpful. Didn't recall her name but thanks again for everything she did. Breakfast in the hotel was marvelous and very rich. Dont go anywhere for that. It is on the room. They make their own cappucino and it is not machine-made. Location and the view excellent. Hotel is on a good location to start to explore the historic center. Your first stop should be santa croce and then you can walk through the other stops in a row. Room was very Clean, and İf you can afford, try the suit room with the balcony.

  • Reviewed: 30 July 2015

    3.3
    None
    • Leisure trip
    • Family with older children

    We are from USA and has always trusted a hotel with U.S. brand. This time, we had a very bad experience in staying in this hotel with Best Western name. This four star hotel has a very small room. By adding a bed for the third person, we had no place to walk around room. We had literately jumped around. The hotel A/C did not work at all in the hot summer in Florence. The hotel is far away from main touring spots, inconvenient location. I do not recommend this hotel.

    None

  • Reviewed: 20 July 2015

    9.6
    my little son got fever at the day when we travel to...
    • Leisure trip
    • Family with young children

    nothing i dont like

    my little son got fever at the day when we travel to Florence, stuff of the hotel gave lots of help to us, many appreciate for this. thank you my friends

  • Reviewed: 13 July 2015

    4.2
    the air conditioning was not up to the task,and we had to...
    • Leisure trip
    • Couple

    the air conditioning was not up to the task,and we had to move rooms on the first evening with an infestation of insects in our room. we got the hotel to park my car for two evenings and was told it was 25euros per night . i was charged over 80 !!!

  • Reviewed: 13 June 2015

    8.3
    We liked having a balcony overlooking river,& hotel easy...
    • Leisure trip
    • Couple

    Very small bathroom and bed uncomfortable,but our sons room was excellent large with a very big bathroom.

    We liked having a balcony overlooking river,& hotel easy to find.

  • Reviewed: 13 May 2015

    7.1
    Location - the town is about 15-20 minutes walk from the...
    • Leisure trip
    • Couple

    The hotel did not have coffee / tea making facilities. The decor is slightly dated.

    Location - the town is about 15-20 minutes walk from the hotel

  • Reviewed: 27 March 2015

    7.5
    compact but modern and clean room, with lovely balcony with...
    • Leisure trip
    • Couple

    compact but modern and clean room, with lovely balcony with seating, overlooking river, could hear the sound of water over the weir in the night, when doors left open and shutters closed, very relaxing. Lovely breakfast and great staff.

  • Reviewed: 29 May 2016

    9.6
    Very good location, the stuff was very nice
    • Leisure trip
    • Group

    Very good location, the stuff was very nice

  • Reviewed: 19 May 2016

    9.6
    nice hotel , very good location , nice view from terace ,...
    • Leisure trip
    • Family with young children

    wifi is not good

    nice hotel , very good location , nice view from terace , good breakfast ,

  • Reviewed: 17 May 2016

    8.8
    The view of the river Arno from our room.
    • Leisure trip
    • Couple

    NothingA

    The view of the river Arno from our room.

  • Reviewed: 16 May 2016

    8.8
    Easy to get public parking on street, a bit expensive.
    • Leisure trip
    • Couple

    Easy to get public parking on street, a bit expensive. Great location overall.

  • Reviewed: 10 May 2016

    7.5
    Small room but great view.
    • Leisure trip
    • Couple

    No tea making facilities in room.

    Small room but great view.

  • Reviewed: 14 April 2016

    8.8
    The superior bedrooms were very modern and the bathroom was...
    • Leisure trip
    • Family with older children

    The superior bedrooms were very modern and the bathroom was particularly well designed room 306

  • Reviewed: 22 December 2015

    9.6
    Location, Balcony on the 4th Floor
    • Leisure trip
    • Family with older children

    Parking but that a Florance problem

    Location, Balcony on the 4th Floor

  • Reviewed: 26 November 2015

    10
    Very helpful and friendly staff.
    • Leisure trip
    • Couple

    Nothing.

    Very helpful and friendly staff. Very convenient location and well maintained.

  • Reviewed: 15 November 2015

    9.2
    poor wifi
    • Business trip
    • Solo traveller

    poor wifi sulky barman

  • Reviewed: 15 November 2015

    7.5
    Staff were pleasant and helpful especially on the front desk.
    • Business trip
    • Couple

    Staff were pleasant and helpful especially on the front desk. Room had an amazing view over the river and was clean and tidy.

  • Reviewed: 22 October 2015

    7.9
    The hotel staff is extremely knowledgable, helpful and...
    • Leisure trip
    • Couple

    Room was clean, but just okay. Bed and pillows were hard.

    The hotel staff is extremely knowledgable, helpful and friendly.

  • Reviewed: 7 October 2015

    8.3
    Good location
    • Leisure trip
    • Couple

    Parking is a nightmare

    Good location Upgraded to a fab room

  • Reviewed: 5 October 2015

    10
    The room was amazing and the breakfast was delicious
    • Leisure trip
    • Couple

    The room was amazing and the breakfast was delicious

  • Reviewed: 15 September 2015

    9.2
    Great Staff !
    • Leisure trip
    • Couple

    Nothing to do with the hotel, works next door

    Great Staff !

  • Reviewed: 13 September 2015

    5.8
    Nice view of river
    • Leisure trip
    • Couple

    The staff had double booked our room and we had to be switched on our second day which was very inconvenient.

    Nice view of river

  • Reviewed: 12 September 2015

    9.6
    Location overlooking the river was fabulous.
    • Leisure trip
    • Couple

    Location overlooking the river was fabulous. easy access to city centre.

  • Reviewed: 21 August 2015

    7.9
    Location
    • Leisure trip
    • Family with young children

    Small room

    Location

  • Reviewed: 19 August 2015

    8.3
    Cleanliness and comfort of rooms.
    • Leisure trip
    • Family with young children

    WiFi reception was poor .... sometimes non-existent

    Cleanliness and comfort of rooms. Stylish décor.

  • Reviewed: 4 August 2015

    9.2
    staff where amazing and really helpfull
    • Leisure trip
    • Couple

    A/C was a little tempermental

    staff where amazing and really helpfull

  • Reviewed: 5 July 2015

    8.8
    location, terrace towards the river
    • Business trip
    • Solo traveller

    wifi not always working, too hot in the heatwave

    location, terrace towards the river

  • Reviewed: 17 June 2015

    8.8
    Friendly and attentive staff
    • Leisure trip
    • Couple

    Air conditioning not coping at high ambient temperatures. Hot water ran out one day

    Friendly and attentive staff

  • Reviewed: 4 June 2015

    9.2
    The staff was extremely service minded, which is...
    • Leisure trip
    • Family with young children

    The staff was extremely service minded, which is unfortunately not always the case in Italy.

  • Reviewed: 12 May 2015

    6.3
    view and service are great.
    • Leisure trip
    • Couple

    Cleanning is little bad. Location is little bad.

    view and service are great. Price is good.

  • Reviewed: 28 April 2015

    9.2
    Beutiful building
    • Leisure trip
    • Group

    Poor internent

    Beutiful building

  • Reviewed: 12 March 2015

    10
    Staff willing to help
    • Leisure trip
    • Group

    Staff willing to help

  • Reviewed: 1 March 2015

    9.2
    Not inside the center but close enough.
    • Leisure trip
    • Group

    Not inside the center but close enough. The staff is very kind and offers his help in whatever you need

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