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Reviews of Best Western Blaise & Francis 4 stars

Via Enrico Annibale Butti 9, Niguarda, 20158 Milan, Italy

#319 of 424 hotels in Milan

Guests' Choice

Review score

Based on 186 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8

  • Location

    7

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 - 22

  • Reviewed: 28 May 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 2 nights

    The air conditioner didn't work that well

    The staff were very helpful and courteous---always had a smile on their faces The breakfast and dinner were wonderful It was close to transit

    Stayed in May 2018

  • Reviewed: 10 May 2018

    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bartenders and waiters should learn english! The bathtub had a small problem.

    Great breakfast Not so populated location but quite far from the center. Anna from reception, very good lady!

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Room provided on the 12th floor described as premium upgrade. Oh really, maybe for the view! Problems with electrical plugs, maintenance called. Remote control didn't work properly. Location not great although close to supermarket.

    The bar area was comfortable, but sparse seating. Bar staff excellent, very friendly, and helpful despite lack of English made a lot of effort. Great coffee. Secure parking basement with lift, but expensive. View from the 12th floor. Overnight stop OK.

    Stayed in April 2018

  • Reviewed: 21 April 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Team of employees was very friendly, attentive, and caring. Very good breakfast with great service. Very comfortable beds! Public transport nearby.

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Business trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    I really can't find fault and I'm a very seasoned traveller

    Delightful Staff very accommodating and knowledgeable as to how to get to and from places. Excellent location for what we needed to do. Very clean room towels fluffy and brought up an adaptor immediately for the UK plug I had. Bed very comfortable good strong shower. The breakfast was exceptional you could even squeeze your own oranges which was a bonus. Bacon and scrambled eggs were delicious and all the pastries fresh from the oven. I really can,t rate this hotel highly enough. Well done to all the staff and management. I've arranged to book for next year already

    Stayed in April 2018

  • Reviewed: 30 March 2018

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Check out time due to a mistake

    Hotel correct and the restaurant food was good. Little issue at the check out, not able to correct a wrong invoice, but not a big deal. It seems to be a good adress in Milano.

    Stayed in March 2018

  • Reviewed: 30 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    The location is a bit complicated and the neighbourhood unpleasant, but it has a good connection to Garibaldi station.

    Breakfast is nice, liked the fresh orange juice and bakery. A nice big supermarket located on a street nearby.

    Stayed in September 2017

  • Reviewed: 22 April 2018

    • Business trip
    • People with friends
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Staff was very rude

    The rooms were spacious

    Stayed in April 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All loved all

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very delicious.

    Stayed in March 2018

  • Reviewed: 19 February 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with City View
    • Stayed 1 night

    Temperature is the room was way too hot and i was not able to find a way to set it myself.

    Spacious room

    Stayed in February 2018

  • Reviewed: 22 December 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with City View
    • Stayed 1 night

    Nice place and the room is quiet.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Staff rude, unhelpful, poor customer service

    Clean

    Stayed in December 2017

  • Reviewed: 2 December 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    To warm in the bedroom and I had a bright light outside my bedroom window

    Clean and comfortable with lovely staff

    Stayed in November 2017

  • Reviewed: 25 November 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    bed a bit too soft, can be also a question of taste

    nice big room, quite friendly personnel, WiFi working well, very good breakfast

    Stayed in October 2017

  • Reviewed: 18 November 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was quite cold in the room at night

    Room was clean and speciaous, quite and dark at night. 30 min from Duomi (walk+metro)

    Stayed in November 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    location

    very good breakfast

    Stayed in October 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Breakfast and orchids are perfect!

    Stayed in October 2017

  • Reviewed: 8 October 2017

    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night

    The required extra bed was a foldable camp accessory. Not a real bed as promised. The manager's solution was to sell me another room...

    Stayed in October 2017

  • Reviewed: 7 October 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Food in the restaurant was bad and iron table was horible

    Stayed in October 2017

  • Reviewed: 30 September 2017

    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location seemed far from everything.

    Super friendly and helpful staff. Very welcoming Lobby was nice and inviting

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn't get the room cool enough.

    Location and clean

    Stayed in September 2017

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 22

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