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Reviews of Hotel Brunelleschi 4 stars

Piazza Santa Elisabetta 3, Duomo, 50122 Florence, Italy

#23 of 384 hotels in Florence

Guests' Choice

Review score

Based on 263 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    7.9

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Showing 1 - 75

  • Reviewed: 20 June 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cant think of anything .. I loved everything..

    Amazing prime location , very convenient and close to everything .. Staff very helpful and gave resturants suggestions which we really liked..reception staff very helpful Mohamad in front desk is freindly he can speak arabic which is very conveinet for arabic guests .. Housekeeping is really good they dont disturb you and only clean upon ur departure twice a day !! They provide u with complementry water as well daily.. 10/10 for me..

    Stayed in June 2018

  • Reviewed: 10 June 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No bath or dressing table mirror Staff did not explain layout of the hotel and only seemed interested in tips

    Location was excellent and beds were comfortable

    Stayed in June 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Leaving! ;)

    Cleanliness of the room, comfort and ease of the hotel areas. Friendliness of the staff. Great breakfast and fabulous fine dining meal. And wonderful location

    Stayed in May 2018

  • Reviewed: 26 April 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Got upgraded to Room 502 with a 360 degree view of Florence. Absolutely breathtaking!!! Hotel even sent me prosecco for my birthday. Overall was an Incredible property with amazingly helpful staff. Close to all the sights amd still tucked away from the noise and crowds.

    Stayed in April 2018

  • Reviewed: 22 April 2018

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    After a lot of thought can’t really think of anything not to like.

    Wonderful position - everything within easy walking. Would not go to any other hotel if visiting Firenze again. Additional like -being upgraded to a Junior Suite. Being woken every morning to the sound of a miriad bells from churches and towers around the city and the wonderful view and proximity of Il Duomo.

    Stayed in April 2018

  • Reviewed: 7 April 2018

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    Recommend letting staff know immediately when you have a problem. They responded very quickly and very satisfactorily when we had a problem. Loved the hotel and location was amazing.

    Stayed in March 2018

  • Reviewed: 29 March 2018

    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Beautiful breakfast offered but it is not included as part of the overall package.

    Extremely elegant and in great location. The service was impeccable and the amenities classy.

    Stayed in March 2018

  • Reviewed: 20 January 2018

    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 3 nights

    The layout means it can take a little time to get to your room, but it is Italy.

    I was there for Buisness. Lovely Hotel, great Location. It is our third time there.

    Stayed in January 2018

  • Reviewed: 17 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All of our expectations were fulfilled

    The hotel is excellently located, beautiful, the room we were given was spacious and lovely, we felt very comfortable!

    Stayed in January 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 5 nights

    the lighting in the room is very subdued and it is impossible to read

    the hotel has a fantastic location; the room and bathroom are very spacious; the staff very pleasant

    Stayed in January 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights

    The Wifi was very spotty and would connect and disconnect abruptly.

    The extremely friendly and helpful staff. From the bartender to the bellboy to the receiptionist.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    The hotel is a bit pricey - but to be expected considering all the little details they take care to manage for your stay.

    Very friendly and helpful staff. We especially enjoyed a chat and drink in the bar ably assisted in our choices by Mr. Giovanni. The location is excellent - a short walk from everything. There was even a bottle of prosecco in the room to celebrate new years. Our only downside was some confusion during the booking process on booking.com whether or not breakfast was included. So be careful of your options!. Otherwise smooth sailing. We reached the hotel via Pisa airport using a simple PisaMover/train to the main Florence station and walking to the hotel (15 minutes top).

    Stayed in January 2018

  • Reviewed: 4 November 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The concierge service personnel were somewhat overwhelmed with all the guests, and it felt rather impersonal. You can expect this at a huge resort, but we were surprised to experience this attitude at a boutique style hotel. The prices for drinks in the bar are quite steep, which is ok for the place like this. But one could expect special attention to guests in return .

    Beautiful design hotel in a historic building, very centrally located. The character of the place is well preserved during the renovation. Valet parking is very convenient, and you don't actually need a car when in Florence!

    Stayed in November 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    We thought the price of breakfast was a little on the high side particularly as there was a lot of competition from a number of nearby cafes. We only wanted a coffee and a croissant or two.

    Its comfort, cleanliness, friendly and helpful staff and location. The bedroom and its facilities were sumptuous and well-stocked. Lift access to all floors was excellent, and the reception staff were brilliant.

    Stayed in September 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights

    Quite loud. Walls were very thin, and even with earplugs i only have a few hours sleep each night. could hear people dragging their suitcases up and down the stairs. Also, i ended up paying a lot more than i thought - they said prices went up because the hotel was busier?? Not expecting this, very disappointing.

    Didn't have breakfast so cannot comment there. The hotel was simply beautiful and cannot fault the location/staff/service.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I was disappointed with the restaurant. Slow service and both my courses very disappointing. E.g. Pasta overly salty (I like salty wood).

    Very silent although central location

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff were so knowledgable and very helpful... Rooms and bathrooms exceptional,absolutely perfect...we could not fault a single aspect.. most certainly we will return...

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    leaving!!

    if I stay in a hotel it has to be superior or equal to my home and the Brunelleschi did not disappoint. Overall excellence from start to finish.

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Family with young children
    • Junior Suite (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Not their fault, narrow alleys

    Beautiful boutique hotel. Professional friendly staff; from reception to the cleaning staff. We were looked after my Mr Simeon; he's reliable, efficient and professional.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very Comfortable room. Prosseco chilled and waiting on arrival. Staff so friendly. Lovely decor everywhere. Loved foyer with complimentary drinking water - was such a great space. Arrived by car and staff kept us calm and laughing! I used gym . Which was great! Nothing was too much of a problem for staff. Housekeeping came round every evening to replenish any toiletries and towels that were needed.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Couple
    • Junior Suite (3 Adults)
    • Stayed 5 nights

    Everything was good about the hotel. We stayed in a suite. Three adults. Our accommodation was comfortable. Nothing can beat the location of the hotel. Everything is just a step away. Suite guests have the option to have breakfast in the hotel tower. Alissio was perfect every day. The suite Ambassador Simone was also excellent. The bathroom and the shower of the suite were huge. The toiletries were exceptional. Housekeeping crew were perfect and the free water and tea and coffee facilities were like icing on the cake.

    Stayed in August 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A few minor details needed attention in our room. Bathroom fixtures need repairs and safe.

    We loved everything about our stay at hotel Brunelleschi. Breakfast was excellent!!

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    The restaurant where breakfast was served lacked a bit of atmosphere, decor there was a bit drab compared with rest of hotel.

    Clean and Modern. Our suite was great size with a well equipped and generous sized en suite.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Stunning property in the heart of Florence. The hotel itself is a historic attraction. Spend time at the hotel enjoying the outdoor restaurant that is on a lovely cobbled street steps away from the action of Florence.

    Stayed in May 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    the room was on level two and above the restaurant, the smell of the cooking came inside the room when it was breakfast time.

    - the location was perfect - the room size was great - room service and cleaning was good - staff were friendly

    Stayed in May 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel rooms are very small and not clean. They do not change shampoos and shower gels every day. I called the reception and concierge five times but no one answered.

    Employees are smiley.

    Stayed in May 2017

  • Reviewed: 11 May 2017

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    That I'd booked only three days and wished I'd booked many more days.

    This is my third stay at Hotel BRUNELLESCHI It only gets better. The staff is amazingly accommodating and professional. Every need of ours was addressed immediately. I would highly recommend this hotel to my most discerning friends as I'd be certain they would be fully satisfied. The breakfast is wonderful and the ambience superb. I can hardly wait to stay there again.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights

    Bathroom was well appointed but the shower was small.

    The room was lovely, the bed really comfortable, the bathroom nice - all very clean! The location was fabulous - so central whether you wanted to go north, south, east or west. Very helpful staff. Great breakfast buffet.

    Stayed in May 2017

  • Reviewed: 2 May 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    absolutely nothing!

    Location of this hotel superb. Beds super comfy and breakfast choice excellent. Staff were absolutely charming and very helpful. They looked after us beautifully. Would highly recommend this hotel.

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Junior Suite (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The restaurant could offer a less sofisticated menu as well . Same menu dinner and lunch outside ar the patio.

    Extremely friendly and efficient staff . Rooms sparkling clean . Luxury hotel with fine amenities . Execelent breakfast and welcome treat . Not by all means a cheap hotel but worth every euro. Historical tower surrounded by the renovated hotel . A+

    Stayed in April 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    In the room, A sofa rather than two small chairs would have been more comfortable.

    Concierge service was very helpful. Organised museum cards and tours. Was so good to rearrange our pick up when flight rescheduled. Excellent language skills.

    Stayed in April 2017

  • Reviewed: 25 March 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The free wifi was very slow. Bit noisy at night but thats the downside of the excellent location!

    Location is fantastic. We had a view of the Duomo from our room. Breakfast was extensive and the coffee a great start to the day. The bathroom was very large with a powerful shower.

    Stayed in March 2017

  • Reviewed: 29 December 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was a bit small for the price but good facilities.

    Excellent location and beautiful building. Gym facilities were top notch. Lots on offer for breakfast.

    Stayed in December 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Located in the heart of Florence near the Duomo. Beautiful historic architecture & decor. The staff was fantastic making restaurant recommendations & booking. They also arranged for a fantastic architecture tour that we thoroughly enjoyed.

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff a little aloof. Perfect location. If you book anything at concierge they will charge a sizeable commission. (5 euro per ticket to the Duomo) so suggest you book your own.

    Stayed in September 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Family with young children
    • Junior Suite (3 Adults)
    • Stayed 3 nights

    The best staff, always courteous with a smile willing to make your stay as good as posible. We loved staying here, they made us feel very comfortable and pampered. Our room was perfect with a breathtaking view of the Duomo.

    Stayed in July 2016

  • Reviewed: 15 May 2018

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The Concierge recommendations for food.

    The Ambient and the Breackfast

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    location location location

    Stayed in May 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Excellent customer service. Quality hotel would highly recommend.

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect base to visit Florence. Excellent service. Wonderful breakfast and very good restaurant.

    Stayed in April 2018

  • Reviewed: 16 March 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    no particular cmment

    no particular comment

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking for your own car is difficult.

    All the stafff are prepare to help - even to help put on your jacket.

    Stayed in March 2018

  • Reviewed: 25 February 2018

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location

    Stayed in January 2018

  • Reviewed: 28 January 2018

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Towels need to be replaced.

    Very big hotel in best location in Florence, staff are friendly and helpful, amazing view of cathedral.

    Stayed in January 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are great. Location is the best in the city, a few meters from Il Duomo

    Stayed in January 2018

  • Reviewed: 6 November 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    The bedroom is really spacious and all the staff was really friendly.

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    the light switches - could not figure out how to turn them all off without just pulling the card

    Stayed in October 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A little crammed, bar prices outrageous

    Room, staff, location

    Stayed in October 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful suite lovely big bed

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    the hotel is lovely and location is great!

    Stayed in September 2017

  • Reviewed: 23 August 2017

    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All well

    Hotel location and friendly staff

    Stayed in July 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful historical architecture

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn't included. We had an early flight and coffee wasn't provided in the am.

    Location.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    nothing

    location location location

    Stayed in June 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Breakfast could be better

    Stayed in June 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was excellent

    Stayed in July 2017

  • Reviewed: 26 June 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Room should have been serviced earlier in the day

    The coffee was incredible

    Stayed in June 2017

  • Reviewed: 22 June 2017

    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Expensive but this is Florence in high season!

    Great location Staff friendly

    Stayed in June 2017

  • Reviewed: 25 April 2017

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Can't think of anything.

    Staff, room, food, location.

    Stayed in March 2017

  • Reviewed: 31 March 2017

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night

    Our room was lovely and elegant. The hotel staff were exceedingly helpful and kind. The location of the hotel is perfect, super close to duomo.

    Stayed in March 2017

  • Reviewed: 16 February 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    View! Room also excellent.

    Stayed in February 2017

  • Reviewed: 1 February 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Prime location, very good breakfast, beautiful room, great value for last minute booking

    Stayed in January 2017

  • Reviewed: 29 January 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very busy reception staff, non personal treatment.

    Great location, very nice room.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    All good

    Delightful bedroom, thank you for the upgrade and the Prosecco

    Stayed in December 2016

  • Reviewed: 7 November 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room, location, staff, atmosphere and the St. Elizabtha restaurant

    Stayed in November 2016

  • Reviewed: 30 October 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There were no bath robes or slippers

    Prosecco at breakfast, rooms were spacious, facilities were nicely designed and aestheticly pleasing.

    Stayed in October 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing could be better

    Everything is great at this hotel; staff, breakfast, bed comfort, quiet, calming, friendly, blow dryer, ...

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    It was perfect

    Friendliness and service of a very high quality. So quiet yet so close to the most famous Dome in Europe.

    Stayed in August 2016

  • Reviewed: 19 August 2016

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are a little on the small side and the double elevators is an inconvenience.

    The overall service at the hotel was fantastic.

    Stayed in July 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    The location was perfect, and the hotel was very luxurious.

    Stayed in August 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Family with older children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    For the cost - breakfast should be included

    Location

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy waitress in the morning

    Location

    Stayed in July 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The breakfast

    The design of the room

    Stayed in July 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location.

    Stayed in August 2016

  • Reviewed: 24 June 2016

    • Leisure trip
    • Family with older children
    • Junior Suite (3 Adults)
    • Stayed 3 nights

    The food at the restaurant.

    Very good treatment of clients, ready to make changes and adapt to our needs. Great location too.

    Stayed in June 2016

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