9.2

Reviews of Brunelleschi Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piazza Santa Elisabetta 3, Duomo, 50122 Florence, Italy

  • Robert

    Reviewed: September 7, 2025 · Stayed in August 2025

    Verified review

    Location, staff

  • Patricia

    Reviewed: September 5, 2025 · Stayed in September 2025

    Verified review
  • William

    Reviewed: August 30, 2025 · Stayed in August 2025

    Verified review

    Location superb. Staff very helpful. Room great!

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  • Abdulmunim

    Reviewed: August 10, 2025 · Stayed in August 2025

    Verified review

    Central location Good service from staff

    Car access to the hotel is difficult but staff were very supportive

    Property response:

    Dear Guest, We thank you very much for your kind comment and for sharing your experience with us : this affords us to improve our daily commitment to reach Guest expectations. We are more than happy to learn that you completely enjoyed your stay at Brunelleschi and that you have enjoyed the comfort of our Hotel ! Thank you for your kind word referring to the atmosphere and the décor of the Hotel Brunelleschi: it has been completely refurbished in 2013, adding modern shapes to the ancient buildings of the ‘Pagliazza Tower’, the ‘San Michele in Palchetto’ Church and a third facing Via Calzaiuoli, that together compose our property. Our Hotel is located in the very Heart of Florence, and we are deeply sorry that you had difficulties to reach us . We have on our web site, a section ‘ where we are’ , but possibly our indications and map are not enough to reach easily the hidden heart of the city: our Concierge is always at disposal to ‘drive’ our Guests to the Hotel , once in Florence. We do trust in welcome you again soon at the Hotel Brunelleschi. With my warmest regards Carla Balli Guest Relation

    Dear Guest, We thank you very much for your kind comment and for sharing your experience with us : this affords us to improve our daily commitment to reach Guest expectations. We are more than happy to learn that you completely enjoyed you… Show more

    Brunelleschi Hotel
    August 29, 2025
  • Andrew

    Reviewed: July 12, 2025 · Stayed in July 2025

    Verified review

    Historic and well maintained.

    Nothing to dislike.

    Property response:

    Dear Guest, Thank you for sharing your kind feedback about your stay with us. We're delighted you enjoyed our historic charm and prime location. It was our pleasure to host you, and we hope to welcome you back soon. Warm regards, Andrea Roas GM Assistant

    Dear Guest, Thank you for sharing your kind feedback about your stay with us. We're delighted you enjoyed our historic charm and prime location. It was our pleasure to host you, and we hope to welcome you back soon. Warm regards, Andrea R… Show more

    Brunelleschi Hotel
    July 15, 2025
  • Mary

    Reviewed: July 5, 2025 · Stayed in June 2025

    Verified review

    Staff, bed, linens, LOCATION is close to everything but off on a side street so very quiet. Furniture high quality.

    Getting to your room can be quite confusing, having to use 2 elevators, but that wouldn't deter me from staying again or recommending this hotel.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are truly delighted to hear that you enjoyed our comfortable accommodations, premium linens, and our prime location—close to Florence’s attractions yet peacefully situated on a quiet side street. Your kind words about our staff and furnishings are especially meaningful to us, as we strive to provide an exceptional experience for every guest. We appreciate your constructive note regarding room access and want to assure you that we are actively working to improve wayfinding while preserving the unique character of our historic property. It is wonderful to know that this did not diminish your overall enjoyment, and we are grateful for your willingness to recommend us. Nothing would please us more than to welcome you back to your Florentine retreat. Until then, we wish you many wonderful travels ahead. Warm regards, Andrea Roas GM Assistant

    Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are truly delighted to hear that you enjoyed our comfortable accommodations, premium linens, and our prime location—close to Florence’s att… Show more

    Brunelleschi Hotel
    July 15, 2025
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  • Anatoly

    Reviewed: June 30, 2025 · Stayed in June 2025

    Verified review

    Excellent room with a lot of thoughtful features, high ceilings, impeccable service, excellent breakfast. Central location, just a few minutes walk to most tourist attractions. Still, despite its location, the room was very quiet. While expensive, this hotel provides a very good value for your money,

    There is one tiny niggle. While the safe in a room is cavernous, it's located at a floor level, so you really have to get down low to use it. Older people may have trouble using it. It seems like a strange ergonomic omission in the otherwise perfect room.

    Property response:

    Dear Guest, We would like to express our best gratitude for staying at Hotel Brunelleschi and sharing your experience with us: this affords us to improve our services and to continue our promise to reach our Guests’ expectations. The location of Hotel Brunelleschi is perfect to stay in the hearth of Florence and very quiet where you can relax as well. We are absolutely delighted to learn that you completely enjoyed your stay at Brunelleschi and that you had a wonderful time with us. Our daily efforts are dedicated to make unforgettable the stay of our Guests, and your feeling is for us the most important prize. The location of Hotel Brunelleschi is perfect in the heart of Florence and quiet as well where guests can enjoy a relaxing stay with soundproof and large rooms: the guests satisfaction is our best prize. Understanding from your kind words that you have found our team to be friendly and helpful makes us extremely proud. Our daily goal is in fact to exceed guests’s expectation and we are honored to read such a lovely experience at our hotel. We are absolutely happy that you have appreciated our Buffet Breakfast . We do trust in welcome you again soon at the Hotel Brunelleschi , Your Home in Florence. With my warmest regards Carla Balli Guest Relation

    Dear Guest, We would like to express our best gratitude for staying at Hotel Brunelleschi and sharing your experience with us: this affords us to improve our services and to continue our promise to reach our Guests’ expectations. The loca… Show more

    Brunelleschi Hotel
    August 5, 2025
  • David

    Reviewed: June 22, 2025 · Stayed in June 2025

    Verified review

    It is the location that we like

    It is an old building. To get to our rooms on 3rd floor, we need to take 2 different lifts

    Property response:

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the community: this affords us to improve our daily commitment to reach Guest expectations. We understand that you enjoy the location of the hotel: the floor map of the Hotel is due to the historical origin of the buildings forming the Brunelleschi: the Pagliazza Tower, the oldest Tower in the city, the Church of San Michele in Palchetto, actually lobby of the Hotel, and three ancient Hotels facing Via Calzaiuoli and Piazza del Giglio. Our Architect planned the corridors trying to respect the concepts of accessibility and linearity; therefore, she decided to add a lift to connect the different buildings without any architectural barrier. We would be delighted to welcome you back to Hotel Brunelleschi . Kindest Regards, Carla Balli Guest Relation

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the community: this affords us to improve our daily commitment to reach Guest expectations. We understand that you enjoy the location of the h… Show more

    Brunelleschi Hotel
    August 5, 2025
  • Katherine

    Reviewed: June 14, 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: June 7, 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us. It is such an honor for us to read your lovely review and we are delighted that you have chosen Hotel Brunelleschi for your stay in Florence. We were truly happy to read that you appreciated your accommodation. Thank you as well for your kind words in regards to the service received from our Team. We are committed to offer a personalized and remarkable experience, making feel our guests at home and your feedback is for us the most precious reward. We hope to welcoming you again at our hotel. With my warmest regards Carla Balli Guest relation

    Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us. It is such an honor for us to read your lovely review and we are delighted tha… Show more

    Brunelleschi Hotel
    August 29, 2025
  • Julia

    Reviewed: June 6, 2025 · Stayed in June 2025

    Verified review

    Very good selection at breakfast

    Property response:

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the community: this affords us to improve our daily commitment to reach Guest expectations. We are more than happy to learn that you completely enjoyed your stay at Brunelleschi and that you have enjoyed the comfort and decòr of our Hotel . We are honored that you loved our Buffet Breakfast: one of our goal is offering the best Buffet Breakfast in the city, and we are extremely happy that we have satisfied your expectations. We do trust in welcome you again soon at the Hotel Brunelleschi , Your ‘Home in Florence’. With my warmest regards Carla Balli Guest Relation

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the community: this affords us to improve our daily commitment to reach Guest expectations. We are more than happy to learn that you completely… Show more

    Brunelleschi Hotel
    August 5, 2025
  • Karen

    Reviewed: May 5, 2025 · Stayed in May 2025

    Verified review

    The staff were fantastic, very kind and made me feel cared for. Breakfast was totally worth €20 lots of choice.

    Unfortunately for the hotel there is a very noisy bar below some of the rooms that blasted out music until 11.30. The hotel supple ear plugs but I can’t wear them. That’s why I didn’t give full marks for location.

    Property response:

    Dear Guest We are glad to read your review on our Brunelleschi hotel and we thank you for taking the time to share your experience with us: all information and details you have given are absolutely precious to us, and will permit us to improve our service. We thank you for your kind words regarding the hotel and we are pleased to understand that the location of our hotel made it even more enjoyable: the location is perfect in the heart of Florence and normally quiet as well where guests can enjoy a relaxing stay with soundproof rooms the guests satisfaction is our best prize. We are deeply sorry to read that you were not able to relax during your stay in Florence: the glasses and gaskets of our windows are soundproof, as well as the doors. The soundproof level is enough to avoid the usual noises from the street, but eventually, not enough for some specific situations. We have introduced for our Guests the earplugs, added into the apartment, to ensure the most comfortable night experience. We will be honored to welcoming you again in future , we will be happy to be again Your “home” in Florence… please do not hesitate to contact us as soon as you wish for your next stay in Florence! With my warmest regards Carla Balli Guest Relation

    Dear Guest We are glad to read your review on our Brunelleschi hotel and we thank you for taking the time to share your experience with us: all information and details you have given are absolutely precious to us, and will permit us to impr… Show more

    Brunelleschi Hotel
    May 16, 2025
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  • Nicholas

    Reviewed: May 1, 2025 · Stayed in April 2025

    Verified review

    The service, the friendliness, the room service, the complimentary water, the secluded location.

    Nothing.

    Property response:

    Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us. It is such an honor for us to read your lovely review and we are delighted that you have chosen Hotel Brunelleschi another time for your stay in Florence. We were truly happy to read that you appreciated your accommodation: part of the hotel is located in the byzantine tower, the oldest in the city of Florence: sleeping in the history! We are more than happy that you have appreciated the location of Hotel Brunelleschi, so close to the most Florentine Masterpieces, shops and restaurants. Thank you as well for your kind words in regards to the service received for our Team. We are committed to offer a personalized and remarkable experience, making feel our guests at home and your feedback is for us the most precious reward. We hope to welcoming you agian in the next future. With my warmest regards Carla Balli Guest relation

    Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us. It is such an honor for us to read your lovely review and we are delighted tha… Show more

    Brunelleschi Hotel
    May 16, 2025
  • Dorit

    Reviewed: April 25, 2025 · Stayed in April 2025

    Verified review

    The suite is very spacious, facing the main street, yet very quite when you close the windows. Service is extra ordinary -staff members were all wonderfull- always polite and helpful, making us feel like kings. Breakfast with a great variety , so we could eat different things each day. Location is perfect, with walking distance to all the main attractions in Firenze. There is a valet parking -a great asset in the middle of the city. There is an excellent two stars Micheline restaurant in the hotel.

    The hotel is very old and outdated- old carpets in the coridors , no real lobby, and no chick.

    Property response:

    Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us. It is such an honor for us to read your lovely review and we are delighted that you have chosen Hotel Brunelleschi another time for your stay in Florence. We were truly happy to read that you appreciated your accommodation: part of the hotel is located in the byzantine tower, the oldest in the city of Florence: sleeping in the history! We are more than happy that you have appreciated the location of Hotel Brunelleschi, so close to the most Florentine Masterpieces, shops and restaurants. Thank you as well for your kind words in regards to the service received for our Team. We are committed to offer a personalized and remarkable experience, making feel our guests at home and your feedback is for us the most precious reward. Thank you very much as well for your kind words in regards to our Santa Elisabetta Restaurant and our team. Our daily efforts are dedicated to make unforgettable the stay of our Guests; the appreciation that you testify with your comment is the best reward for us. With my warmest regards Carla Balli Guest relation

    Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us. It is such an honor for us to read your lovely review and we are delighted tha… Show more

    Brunelleschi Hotel
    May 16, 2025
  • Charlotte

    Reviewed: April 16, 2025 · Stayed in April 2025

    Verified review

    Absolutely stunning hotel and amazing, central location.

    Nothing.

    Property response:

    Guest relation Dear Guest, We are very proud to have welcome you at Hotel Brunelleschi and to have share your experience with us. This affords us to improve our daily commitment to reach Guest expectations. Thank you as well for having chosen Hotel Brunelleschi for your stay in Florence. We were truly happy to spoil you and her in order to make the stay in Florence unforgettable. We are delighted to read that you had an amazing stay in your room and that you enjoyed the location of Hotel Brunelleschi, so close to the most important museum and restaurant of Florence. Thank you very much as well for you kind feedback in regards to Brunelleschi’s Team. It is our daily effort to exceed guest’s expectation. We do trust in welcome you again soon at the Hotel Brunelleschi , Your Home in Florence. Carla Balli Guest Relation

    Guest relation Dear Guest, We are very proud to have welcome you at Hotel Brunelleschi and to have share your experience with us. This affords us to improve our daily commitment to reach Guest expectations. Thank you as well for having ch… Show more

    Brunelleschi Hotel
    April 23, 2025
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  • Anne-marie

    Reviewed: April 14, 2025 · Stayed in March 2025

    Verified review

    Breakfast was good. Location was better

    Beds could have been more comfortable

    Property response:

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the Trip Advisor community: this affords us to improve our daily commitment to reach Guest expectations. We are absolutely happy that you have appreciated the location of our hotel and our Buffet Breakfast we recently improved with the juicing bar very appreciated by all our guests: one of our goal is offering the best Buffet Breakfast in the city. We hope to welcoming in the next future. With my warmest regards, Carla Balli Guest Relation

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the Trip Advisor community: this affords us to improve our daily commitment to reach Guest expectations. We are absolutely happy that you have … Show more

    Brunelleschi Hotel
    April 23, 2025
  • Nick

    Reviewed: April 14, 2025 · Stayed in April 2025

    Verified review

    A great location 5 minutes walk to the major attractions but in a quiet neighbourhood.

    Property response:

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the community: this affords us to improve our daily commitment to reach Guest expectations. We are extremely honored to hear that you had a lovely stay with us and you appreciated your accommodation and the location. We would be honored to welcome you again at our Hotel. With my warmest regards Carla Balli Guest Relation

    Dear Guest, We thank you very much for your kind comment and for sharing your experience within the community: this affords us to improve our daily commitment to reach Guest expectations. We are extremely honored to hear that you had a lo… Show more

    Brunelleschi Hotel
    April 23, 2025
  • Mark

    Reviewed: April 8, 2025 · Stayed in April 2025

    Verified review

    Location, professional, and very accommodating, staff.

    Nothing

    Property response:

    Dear Guest, We would like to express our best gratitude for staying at Hotel Brunelleschi and sharing your experience with us: this affords us to improve our services and to continue our promise to reach our Guests’ expectations. We are absolutely delighted to learn that you completely enjoyed your stay at Brunelleschi . Thank you very much as well for you kindest feedback in regards to Brunelleschi’s Team. Our daily efforts are dedicated to make unforgettable the stay of our Guests, and your feeling is for us the most important prize. We do trust in welcome you again soon at the Hotel Brunelleschi , Your ‘Home in Florence’. With my warmest regards, Carla Balli Gues Relation

    Dear Guest, We would like to express our best gratitude for staying at Hotel Brunelleschi and sharing your experience with us: this affords us to improve our services and to continue our promise to reach our Guests’ expectations. We are abs… Show more

    Brunelleschi Hotel
    April 10, 2025
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  • Susan

    Reviewed: April 7, 2025 · Stayed in April 2025

    Verified review

    My partner went down for breakfast and was disappointed. Said it was an great spread of food but his the food wasn't hot and he was there early! Otherwise, great hotel and awesome location.

    Property response:

    Dear Guest, We would like to express our best gratitude for staying at Hotel Brunelleschi and sharing your experience with us: this affords us to improve our services and to continue our promise to reach our Guests’ expectations. We are absolutely delighted to learn that you completely enjoyed your stay at Brunelleschi . Our daily efforts are dedicated to make unforgettable the stay of our Guests, and your feeling is for us the most important prize. We will investigate regarding our Buffet Breakfast: one of our goal is offering the best Buffet Breakfast in the city, and we are not happy if dont't have satisfied your expectations. We do trust in welcome you again soon at the Hotel Brunelleschi , Your ‘Home in Florence’. With my warmest regards, Carla Balli Gues Relation

    Dear Guest, We would like to express our best gratitude for staying at Hotel Brunelleschi and sharing your experience with us: this affords us to improve our services and to continue our promise to reach our Guests’ expectations. We are abs… Show more

    Brunelleschi Hotel
    April 10, 2025
  • Hala

    Reviewed: April 6, 2025 · Stayed in April 2025

    Verified review

    We checked in late and it was a bit unpleasant at that night but the staff made sure to change this the next day and everything was great. A big thank you to all their staff for their assistance and lovely attitude specially for Raffaele Biagiotti he was very kind and supportive which made our stay unforgettable

    The mattress and pillow were not comfortable

    Property response:

    Dear Guest, Thank you for having chosen Hotel Brunelleschi in Florence for your last stay in Florence and for recommending Hotel Brunelleschi . It is motivating to read comments like yours and we are grateful to you for your recognition of the team’s excellent attitude. Understanding from your kind words that you have found our Golden Keys Concierge and all the reception team helpful, makes us extremely proud. Our daily goal is in fact to exceed guests’s expectation and we are honored to read such a lovely feedback. We look forward to welcoming you soon for another memorable stay with us and consider me and all the team at your disposal for every information and reservation. With my warmest regards Carla Balli Guest Relation

    Dear Guest, Thank you for having chosen Hotel Brunelleschi in Florence for your last stay in Florence and for recommending Hotel Brunelleschi . It is motivating to read comments like yours and we are grateful to you for your recognition of … Show more

    Brunelleschi Hotel
    April 10, 2025
  • 7.0 Good
    Debra

    Reviewed: April 3, 2025 · Stayed in March 2025

    Verified review
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  • Daniel

    Reviewed: March 19, 2025 · Stayed in March 2025

    Verified review

    We loved the location, concierge help, breakfasts, daily treats, showers and overall size and comfort of suite.

    Street noise could be a problem thank God for double pane glass. The elevator system was a bit odd.

    Property response:

    Dear Guest We thank you for having chosen our Hotel Brunelleschi for your stay in Florence. Allow us to thank you for taking the time to post this amazing review. It is certainly a pleasure to read your that your stay with us was truly unique. We are so pleased you loved your room, our breakfast, and, most important thing, our team: we are committed to offer a personalized and unforgettable service making feel our guests at home and your feedback is for us the most precious reward. We look forward to meeting you and welcoming you all back soon and we invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards Carla Balli Guest Relation

    Dear Guest We thank you for having chosen our Hotel Brunelleschi for your stay in Florence. Allow us to thank you for taking the time to post this amazing review. It is certainly a pleasure to read your that your stay with us was truly uni… Show more

    Brunelleschi Hotel
    March 26, 2025
  • Pamela

    Reviewed: March 18, 2025 · Stayed in March 2025

    Verified review

    Clean. Also all the staff were very helpful and courteous

    Costly but worth every penny!!

    Property response:

    Dear Guest We thank you for having chosen our Hotel Brunelleschi for your stay in Florence. Allow us to thank you for taking the time to post this amazing review. It is certainly a pleasure to read your that your stay with us was truly unique. We are so pleased you loved your room, our breakfast, and, most important thing, our team: we are committed to offer a personalized and unforgettable service making feel our guests at home and your feedback is for us the most precious reward. We look forward to meeting you and welcoming you all back soon and we invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards Carla Balli Guest Relation

    Dear Guest We thank you for having chosen our Hotel Brunelleschi for your stay in Florence. Allow us to thank you for taking the time to post this amazing review. It is certainly a pleasure to read your that your stay with us was truly uni… Show more

    Brunelleschi Hotel
    March 26, 2025
  • Jerry

    Reviewed: March 6, 2025 · Stayed in March 2025

    Verified review

    The property is in a great location for sight seeing , bars and restaurants

    I personally thought the staff over seeing breakfast , gave an intimidating look , as if they where watching to see what you where taking .

    Property response:

    Dear Guest, We thank you very much for your kind comment and for sharing your experience with us : this affords us to improve our daily commitment to reach Guest expectations. We are extremely honored to hear that you had a lovely stay with us and you appreciated your accommodation, the location and the service. Thank you very much as well for you kindest words in regards to Brunelleschi’s team: our daily efforts are dedicated to make unforgettable the stay of our Guests, and your feeling is for us the most important prize. We would be honored to welcome you again at our Hotel. With my warmest regards Carla Balli Guest Relation

    Dear Guest, We thank you very much for your kind comment and for sharing your experience with us : this affords us to improve our daily commitment to reach Guest expectations. We are extremely honored to hear that you had a lovely stay w… Show more

    Brunelleschi Hotel
    March 26, 2025
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  • Daniel

    Reviewed: March 3, 2025 · Stayed in March 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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