Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Carignano 4 stars

Via per Sant'Alessio, 3680 Località Carignano, 55056 Lucca, Italy

#32 of 33 hotels in Lucca

Guests' Choice

Review score

Based on 517 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.3

  • Location

    7.5

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 44

  • Reviewed: 9 July 2018

    7.5
    The pool was very welcoming at the end of a hot day.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Thought $5 to rent a pool towel was steep, suggest using bathroom towels. Evening meal was bland, expected better.

    The pool was very welcoming at the end of a hot day. Reception staff were friendly and thorough on arrival. they agreed to bring dinner forward by 30 minutes so we could watch the England v Columbia WC match. Scenic location.

    Stayed in July 2018

  • Reviewed: 16 June 2018

    8.8
    Fantastic peaceful hotel near Lucca
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfy beds, lovely breakfast, clean rooms and great swimming pool and garden. You can hire bikes for a small fee and the ride into Lucca along the river is lovely and takes only 20 min. Staff were incredibly helpful and friendly

    Stayed in June 2018

  • Reviewed: 16 June 2018

    8.8
    Great location for cycling, really friendly & helpful...
    • Leisure trip
    • People with friends
    • 3 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast good, but dinner v basic - go to the cookery school restaurant next door.

    Great location for cycling, really friendly & helpful staff, good sized pool & nice restaurant next door.

    Stayed in June 2018

  • Reviewed: 9 May 2018

    8.3
    The staff especially Floriana were absolutely lovely.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Needs a lick of paint but that didn’t detract from our holiday.

    The staff especially Floriana were absolutely lovely. Hotel was very clean and rooms done every day. The walk into Lucca took about an hour but was a lovely walk along the river.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    8.3
    Clean and comfortable stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Disappointed that the pool was closed, although the staff were very accommodating the hotel didn't seem to be ready to be opened for the season.

    The room was prefect, spacious, clean and modern

    Stayed in April 2018

  • Reviewed: 20 March 2018

    7.5
    A happy place.
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Breakfast was only continental and there were no fresh bread rolls, just tiny dry things the size of fingers. The hotel's own restaurant was unable to provide an evening meal as they had a large party of students. The building decor is showing wear and tear.

    The gourmet restaurant next door to the hotel is superb and very moderately priced. Outstanding fish and local dishes. They run cookery courses. Everyone in the hotel was very friendly. The car park is beside the entrance and has plenty of space.

    Stayed in March 2018

  • Reviewed: 2 October 2017

    5.4
    We asked for breakfast in a bag to be left on our last...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We asked for breakfast in a bag to be left on our last morning,we were leaving at 4.30am.We were assured by 2 receptionist's that this would be arranged.It wasn't. Very dissatisfied with this. The pool we were told would be closed on the last day of September,it was closed the day before.

    Stayed in October 2017

  • Reviewed: 25 September 2017

    6.7
    Plenty of free parking.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    At normal prices this hotel would be a good value. It, like most hotels in Lucca, nearly tripled its prices for the Rolling Stones Concert weekend.

    Plenty of free parking. Very friendly staff. About 10 minutedrive to Lucca.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    6.3
    Decent hotel, slightly overpriced for being rundown.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    This place is an antiquated, rundown hotel. Perhaps, years ago it was a nicer place. It needs an update and to be refreshed. Also, the bathroom was dirty, shower had old soap and shampoo wrappers. Beds weren't very comfortable. TV was small and basically a computer monitor.

    They had a nice breakfast included and there was a clean swimming pool behind the hotel which I looked at but didn't swim in. The staff was very friendly and helpful.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    3.8
    We stayed here due to a cooking class we were doing next door in a restaurant
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is run down and in need of repair. Carpets in hallways badly stained . Frame support around our room door was unstable. Grounds or property needed attention. Such a shame as nice country area but the hotel needs a major clean up and mako over.

    The staff were helpful and pleasant. Pool was refreshing.

    Stayed in August 2017

  • Reviewed: 1 August 2017

    9.6
    Nice Atmosphere
    • With a pet
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The location was a short drive to Pisa. The kids loved the pool! The room was spacious and comfortable-the fridge was handy. The beds were comfortable-particularly the pillows!

    Stayed in July 2017

  • Reviewed: 27 July 2017

    9.2
    Tuscany break
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The room was small we were on the first floor so no real view for us as we had a terrace outside. The bed was not the comfiest however my other half slept well during our stay. If you get a room on the upper floor they looked bigger with a nicer view.

    Lovely pool area sunloungers were very comfortable. Staff were extremely helpful and polite they couldn't do enough for us. The continental breakfast had a variety of foods bread/eggs/cold meats/cheeses/cereal and fruit. The bar was great to buy a cold drink whilst relaxing at the pool.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    5.0
    Great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely filthy hotel. Every carpet stained, ripped curtains, and unsafe electricals. Terrible breakfast. Just awful Looks nothing like photos on website

    Great location

    Stayed in July 2017

  • Reviewed: 17 July 2017

    7.9
    Mini break in Tuscany
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Air con system in room was not great - it took until morning to get cold. Shower door was broken.

    Friendly staff good location for lucca and countryside

    Stayed in July 2017

  • Reviewed: 11 July 2017

    3.5
    Look somewhere else Bloody awful
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are not enough hours in the day to tell you everything.airconditioning did not work and no other room available. Had to climb over my luggage to get around the room. Bathroom mouldy and falling apart. We were given a fan and bug spray to get through the night.very expensive then an extra 5 euros for a towel for the pool. "A few km from lucca" is actually a 20 euro taxi ride one way. Given another room the second night. No discount offered for awful first night.electrical burn out in another room. Police had to come. Carpets stained. Glad we only stayed 2 nights. Bloody awful!!

    The staff tried their best in what was clearly a run down and awful hotel. I blame owners and management entirely for this awful experience

    Stayed in July 2017

  • Reviewed: 4 July 2017

    3.8
    Modern shabby hotel with inadequate number of nevertheless friendly helpful young staff.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds were like camp beds- and this was allegedly a superior room. Floor dirty. Lighting poor and one not working. Toilet seat cracked. Garden untidy. Breakfast a shambles and poor quality. Walls scuffed. Locked out at 10pm as night staff gone away without telling us how to access the building- had to ask next door restaurant whose staff were glum and unfriendly. Pity, as the food was good.

    Not much

    Stayed in July 2017

  • Reviewed: 17 June 2017

    9.2
    Great value for money with brilliant staff.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Not a great deal to complain about, the hotel is great value for money & while we were staying it looked like areas that needed modernising we're having it done.

    The staff were really friendly and helpful. Ignore the other comments about breakfast, the continental breakfast offered was great and there was great choice. The rooms are basic but do the trick and value for money. The pool was excellent.

    Stayed in June 2017

  • Reviewed: 16 June 2017

    7.1
    Lucca stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Too far away from the main town and the wifi was shocking. Couldnt get a signal unless you stood in the bathroom and even then it kept dropping out. The restaurant next door was also a let down as the food was less than average which is so rare for this area.

    Parking was great. Staff were very friendly and allowed us to use the room albeit we were earlier than the designated check in.

    Stayed in June 2017

  • Reviewed: 26 April 2017

    9.6
    Great location, friendly staff, excellent restaurant attached.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool area needed a bit of smartening up.

    Receptionist was lovely, very friendly and help. Next door restaurant was excellent food and good value for money.

    Stayed in April 2017

  • Reviewed: 13 October 2016

    6.3
    It was a mediocre hotel suitable for a short stay. We would not have wanted to spend a week there.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The lack of comfortable chairs to sit on. The bed was like a board. The pillows were hard. The seating area outside the hotel was small so if all the guests decided to sit outside for a drink they would not have been able. Breakfast was poor, who wants salami and cheese first thing. No decent bread for toast and no toaster just a George Foreman grill!

    The restaurant next door was nice but expensive.

    Stayed in October 2016

  • Reviewed: 25 September 2016

    8.3
    Relaxing hotel and very helpful staff
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 9 nights

    Half board wasn't offered on Booking.com. It was advertised within the hotel.

    Convenience to Lucca (ten minutes) but being in the country. The swimming pool

    Stayed in September 2016

  • Reviewed: 11 September 2016

    2.5
    Worst experience ever!!!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    Breakfast is a joke The staff told me they will reimburse a mistake they made on the invoice, one month later, after tons of email, we are still waiting for the reimbursement. A big sunshade (2 or 3 meters high) fell 50 cm of my 2yo daughter because it was not well fixed!! Place to avoid

    Stayed in August 2016

  • Reviewed: 4 September 2016

    5.0
    Should have been amazing if only anyone had cared!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff unfriendly. Unbelievable 5 euro charge /person to use pool towel - strictly not allowed to use room ones. Breakfast disaster - no place setting- rubbish & mess everywhere- no service- little food

    Lovely setting & pool

    Stayed in September 2016

  • Reviewed: 11 August 2016

    9.6
    A Good Find!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some provision over the bath to assist in getting in and out for a shower would have helped. Also there was no restaurant on site as advertised, although there was one very adjacent .

    The room on the second floor was spacious and had the benefit of a balcony. There was a good view of the grounds and the pool. The staff were most helpful.

    Stayed in July 2016

  • Reviewed: 28 July 2016

    7.1
    Nice pool, higher rooms with balcony lovely, ground floor...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Furniture and bedroom fittings quite basic. No fridge in room. Ground could do with a little care

    Nice pool, higher rooms with balcony lovely, ground floor not so good. Restaurant next door very good

    Stayed in July 2016

  • Reviewed: 18 July 2018

    8.8
    Location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air con wasn't working in the room. Staff were very helpful in providing a fan at least.

    Location.

    Stayed in July 2018

  • Reviewed: 12 July 2018

    5.8
    Could have been better.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Terrible WiFi connection. Breakfast could be better. Coffee not so good.

    Swimming pool and bathtub.

    Stayed in July 2018

  • Reviewed: 30 June 2018

    8.3
    Pleasant stay in comfortable hotel
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 6 nights
    • Submitted via mobile

    Too far outside Lucca, difficult to walk around the area

    Helpful staff, pool area in nice countryside setting.

    Stayed in June 2018

  • Reviewed: 30 April 2018

    8.8
    Swimming pool was closed with an outside temperature around...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Swimming pool was closed with an outside temperature around 30 degrees. It was one of the reasons I chose this hotel, so it was kind of disappointing

    Stayed in April 2018

  • Reviewed: 16 April 2018

    10
    Friendly staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Friendly staff Allowed to store bike in room Nice food at breakfast and dinner Kettle and fridge in room Very good value for money

    Stayed in April 2018

  • Reviewed: 4 April 2018

    4.6
    Not too good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast, room not well lit, same with the bathroom, WiFi is BAD.. everything very outdated

    Not much

    Stayed in April 2018

  • Reviewed: 23 October 2017

    7.5
    lack of fridge and tea/coffee making facilities in room
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    lack of fridge and tea/coffee making facilities in room

    Stayed in September 2017

  • Reviewed: 19 October 2017

    4.2
    Rip off price because of the Rolling Stones concert.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night

    Rip off price because of the Rolling Stones concert. Poor breakfast. Room average at best.

    Stayed in September 2017

  • Reviewed: 26 September 2017

    10
    Great location and friendly place. Good selection of food for breakfast.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Thoughtful to even provide soya milk for our daughter at breakfast. Helpful and friendly staff.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    2.5
    Skip this place
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We did not like anyhing / do. Ot recommend

    Do not recommend- was very dirty

    Stayed in September 2017

  • Reviewed: 21 September 2017

    8.3
    very friendly staff
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    breakfast (fewest options of 10 other hotels during that vacation in Italy)

    very friendly staff

    Stayed in September 2017

  • Reviewed: 18 September 2017

    8.3
    Peace of mind.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no negatives of property or the people.

    Tranquillity. Countryside. Views. Restaurant neighbour. Walk to Lucca.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    7.9
    Pleasant stay in Tuscany
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great base to visit Lucca and all the Tuscany sights

    Stayed in August 2017

  • Reviewed: 1 August 2017

    8.3
    The View near the pool.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The View near the pool..

    Stayed in July 2017

  • Reviewed: 27 July 2017

    4.2
    Price quality a total no go!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty bed and bathroom. Has this room ever been cleaned?! Price was far too high for such a nasty and dirty room.

    Swiming pool was OK.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    10
    Everything
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in July 2017

  • Reviewed: 7 November 2016

    6.7
    Adequate hotel
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Hotel looked very tired and air conditioning didn't work. Breakfast very average

    great location next to Paolo's restaurant.

    Stayed in November 2016

  • Reviewed: 3 August 2016

    6.3
    Lovely pool and close to Lucca.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Tired rooms

    Lovely pool and close to Lucca. Lovely robes.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 February 2016

    8.3
    Staff was very friendly.
    • Leisure trip
    • Solo traveller

    Wifi was spotty at best.

    Staff was very friendly. Restaurant next door had great traditional Tuscan food.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 44

Guests also reviewed these properties: