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Reviews of Hotel Castello 4 stars

Viale Terme 1010/b, 40024 Castel San Pietro Terme, Italy

#5 of 15 hotels in Castel San Pietro Terme

Guests' Choice

Review score

Based on 864 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 - 51

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    We would have enjoyed the chanc to eat outside on the terrace.

    Th Staff were very warm and welcoming. The dinner in the restaurant with my brother and had a fabulous dinner of fresh fish! A meal we would strongly recommend. The breakfast is generous and the same excellent Bar staff served us with real charm. We choose Castel SAN Pietro as an easy meeting place to meet up with my brother and his wife. They live in the region and we live in New Zealand! They were delighted with our choice.

    Stayed in June 2018

  • Reviewed: 16 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. I cannot fault it.

    The staff are wonderful. Special thanks to Matteo on reception who chose to upgrade us to a suite without us asking. Bathroom was modern and included jaccuzi bath. Serena also looked after us well in the bar and at breakfast. Ayrtoj Senna stayed here before the gatal San Marino GP. Memorabilia in the lobby.

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    The only downside for us was the fact that there was no coffee for use in our room but plenty of tea choices available.

    Our room was really clean and the bed very comfortable. The choices for breakfast were amazing and nothing was too much trouble. The staff spoke English and were knowledgeable about the area. Recommend a visit to Dozza!

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    The staff were friendly and helpful, good breakfast available and great food at on site restaurant. Good sized room with TV, safe, plenty of wardrobe space and kept immaculately clean.

    Stayed in April 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Hotel Castello is the ideal stopover before or returning from the Ancona ferries. Luxurious bedrooms and bathrooms with a charming welcome and service from both the lady and man on reception, self service breakfast available in the delighful breakfast room all set in extremely tranquil surroundings. Ample and safe parking provided.

    Stayed in April 2018

  • Reviewed: 29 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The AC was not working when we were there, but we slept with the window open and were fine. Good location in nice part of town, with an easy walk to the city center. Also had good parking and good pizza in the restaurant. Great staff - special thanks to Danielle for helping us.

    Stayed in April 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent buffet breakfast. Quiet and located in a nice place. Very good hotel to rest after an exhausting tour day... Or a tournament or meeting in the complex.

    Stayed in April 2018

  • Reviewed: 15 April 2018

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic stay. Staff were friendly and very helpful, recommended a restaurant and telephoned to make a booking for us. Nothing was too much trouble. Will definitely return.

    Stayed in April 2018

  • Reviewed: 13 April 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very good breakfast in a beautiful restaurant. Comfortable rooms. Specially I should write about restaurant for dinner, very good staff, tasty food!!!! Good location, a lot of beautiful places near by. Very quick way to Bologna.

    Stayed in March 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    The staff is very nice and helpful, the room perfectly clean, quiet and comfortable, the breakfast rich and good, the town centre is in walking distance. Reception open 24/24h.

    Stayed in March 2018

  • Reviewed: 21 February 2018

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We have a saying in Germany:be carefully with superlatives.Simply this hotel and the staff deserved that.We had the chance to stay in Room 200 (Senna slept the last night there),staff was superb,we got fruits and yoghurt for the children and the breakfast was excellent! In other words:on of the best hotels I have ever seen.Thanks to Italy!

    Stayed in February 2018

  • Reviewed: 2 October 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Superb breakfast with very good quality cheese, bio vegetables. Great tribute to Ayrton Senna in the foyer. The nearby park was great for a run and had a children's playground.

    Stayed in September 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    We stayed here as Senna fans and were very happy to be staying in room 200. A comfortable and quiet room with everything as it should be. A wonderful setting and somewhere we would like to return to one day. Staff were Friendly and very helpful. Recommend.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    Have used Hotel Castello on a number of occasions because of the peace and tranquility. It is in a delightful setting 10 mins. from the autostrada. The single beds are wide and very comfortable. Rooms are peacefully decorated, large and very clean. Breakfast is comprehensive with plentiful hot and cold buffets. A special mention for Marzia, the receptionist who gave us a warm welcome and very informative on the hotel and surrounding area.

    Stayed in July 2017

  • Reviewed: 19 January 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    the variety of the breakfast was not so wide, but anyway very acceptable for the price

    The room was sold with a very special price: the cleanliness, the complimentary wifi and breakfast, the parking and the early check in were perfect for our stay

    Stayed in January 2017

  • Reviewed: 13 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Peacfull place to stay,close to main road,good value for money and lovely breakfast! Staff is very hepfull,thanks to Federico!!!Grazie tante!

    Stayed in May 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    WIFI not strong enough in the bedroom

    nearest to Autostrada, ease of access, pleasant staff, lovely surroundings

    Stayed in May 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    Great staff . Nice breakfast . Nice location

    Stayed in March 2018

  • Reviewed: 17 November 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing

    Very very nice people, very good food, good beds and bathroom. Many thanks for Ayrton Senna memories.

    Stayed in November 2017

  • Reviewed: 27 September 2017

    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    You can put a bottle of water for free it's in all 4 star hotels

    gorgeous breakfast great numbers silence and comfort

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nice hotel. Clean, albeit it a little dated.

    Stayed in September 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    the staff are very kind. The breakfast is excellent. Great value for the price, although you do need your own car or transport.

    Stayed in July 2017

  • Reviewed: 5 March 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean and confortable place. Very professional and welcoming staff.

    Stayed in March 2017

  • Reviewed: 12 January 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights

    quite place, clean room, good restaurant 5 km far away in the village of Varignana, there is a romanic crypta (IX century) that is extraordinary !!!

    Stayed in January 2017

  • Reviewed: 28 November 2016

    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 5 nights

    The water pressure in the bathroom is too low

    Stayed in November 2016

  • Reviewed: 13 October 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Peaceful location, surrounding nature, vicinity to the city centre.

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast staff ( some of them) grumpy. Wifi was hopeless.

    Staff very helpful and friendly. Veryclean and comfortable.

    Stayed in August 2016

  • Reviewed: 25 July 2016

    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The staff are always friendly and the rooms are comfortable and clean.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 April 2016

    • Business trip
    • Couple

    The staff at breakfast is most unwelcoming - though the breakfast itself was quite nice

    The location is very convenient for driving down to Bologna. This hotel gets its moment of fame from the fact that Ayrton Senna used to stay here - wish they had upgraded to now ! Check in was smooth and the room was ok.

  • Reviewed: 15 July 2015

    • Leisure trip
    • Couple

    the quality of the coffee served for breakfast seems to be different day by day

    Cheaper than staying in Bologna, very good value for money. Easy train connection to Bologna (parking at the station for free!)

  • Reviewed: 9 July 2015

    • Business trip
    • Couple

    A good, professionally managed hotel. Comfortable, clean and with pleasant staff, we were most grateful that we were still able to check in at around 01.00. Full marks!

  • Reviewed: 19 May 2015

    • Leisure trip
    • Couple

    Lack of concern for hotel guests dining. First night with Superbikes on at Imola and a lot of guests restaurant was closed. We were told would be open next night. Unfortunately they received an external booking from 40 diners so it was tough luck, closed to hotel guests. With osteoarthritis I couldn't manage uphill walk to town again so we made do with supermarket fare for dinner.

    bit of a mix up on arrival as we had booked Sennas room for two nights. Very well handled by staff who did everything possible to make things right. Got the room for the second night and it was an excellent experience. Reasonably close to town but uphill walk. lovely square where we managed to find a nice restaurant on our first night.

  • Reviewed: 12 May 2015

    • Leisure trip
    • Group

    Poor wifi connection however this is possibly because we were in corner room some distance from the reception area so had to go in the corridor to connect to the wifi.

    Location

  • Reviewed: 9 May 2015

    • Leisure trip
    • Couple

    We weren't notified at the time of booking that the restaurant would be closed. We also weren't previously told that the charge for a dog would be 25 Euros. On complaining, this was reduced to 15 Euros.

    Easy to access from autostrada, close to town but in a quiet semi rural position.

  • Reviewed: 24 January 2015

    • Couple

    Sometimes the wi-fi connection lost.

    The Hotel offers great service. The breakfast was very good and you have big choice. The stall was very friendlly and helpful.

  • Reviewed: 24 May 2016

    • Leisure trip
    • Couple

    comfy big bed, excellent breakfast

  • Reviewed: 18 February 2016

    • Business trip
    • Couple

    Weather

    Food

  • Reviewed: 22 November 2015

    • Leisure trip
    • Couple

    none

    good location, surprisingly good restaurant and attentive staff. Have stayed before and will do so again.

  • Reviewed: 10 November 2015

    • Business trip
    • Couple

    The location was excellent

  • Reviewed: 3 November 2015

    • Leisure trip
    • Couple

    Facility was attractive; modern décor. Staff very helpful and efficient.

  • Reviewed: 29 October 2015

    • Leisure trip
    • Family with older children

    Breakfast buffet could be improved a little with more choice.

    Lovely clean bathrooms and comfortable bed. Reception staff very friendly.

  • Reviewed: 18 September 2015

    • Leisure trip
    • Group

    Very kind staff, good location very easy to reach.

  • Reviewed: 28 August 2015

    • Leisure trip
    • Couple

    Staff very friendly

  • Reviewed: 1 July 2015

    • Leisure trip
    • Couple

    Original period décor Brilliant staff Excellent breakfast

  • Reviewed: 6 June 2015

    • Leisure trip
    • Group

    Thought breakfast could be better

    Hotel and staff good

  • Reviewed: 13 May 2015

    • Leisure trip
    • Couple

    Bar could have done with a bit more of a selection especially of beer.

    Very friendly and helpful staff.excellent location,

  • Reviewed: 12 May 2015

    • Leisure trip
    • Family with older children

    The breakfast staff were not so service minded.

    The staff in the reception were fantastic and very service minded

  • Reviewed: 14 April 2015

    • Leisure trip
    • Group

    Vintage room, noisy, not so clean (lot of powder on the bed).

    Good value (58 euro for a night in twin room), free Wi-Fi, good location.

  • Reviewed: 9 April 2015

    • Leisure trip
    • Family with young children

    Nothing - we stay here regularly.

    The staff are always friendly and the hotel is clean. Rooms are generous size.

  • Reviewed: 31 March 2015

    • Solo traveller

    Where the hotel is located

    The room service

  • Reviewed: 8 March 2015

    • Leisure trip
    • Couple

    Bathroom was very dirty, bath washer was broke

There are also 25 reviews without text. These impact the overall review score.

Showing 1 - 51

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