There is nothing to be unsatisfied.

Everything is more than good that we expect.

Stayed in February 2024

The hotel is a bit old and worn on the edges. No problem for me, but perhaps something to keep in mind if you're a picky customer. You enter the rooms from the street rather than through the reception, but there is a locked door to enter each floor so security should be okay.

The friendly welcome, the spatious (if very modestly furnished) room, the perfect location, and the very reasonable price.

Stayed in January 2024

Bathroom was a bit old

Near to city centre, open 24/24, friendly

Stayed in December 2023

Very thin walls, so every single sound was hearable, but that's probably typical for Italy.

Nice location, very close to the historical centre. Good service.

Stayed in November 2023

Walls were a bit thin & we could hear the people in the next room.

Great location, an easy walk to most places of interest. Staff were excellent & very helpful.

Stayed in November 2023

Conveniently located close to many important sights and to bus stations that would take you anywhere including Stazione Centrale for the airport. The breakfast had everything for a good start of the day: typical Sicilian sweets, fruits, meat, omlette, yoghurt etc. Cleaning was done every day and the towels changed the same. A good value for money.

Stayed in October 2023

Carrying the multiple keys with us - would like to hand them in, or have somewhere safe to leave them. If your Italian isn't good then there is no point switching on the TV. This isn't a problem as such as we were out enjoying Palermo, but I did miss the News.

Breakfast was extra, but well worth the money. It did mean we had a choice to go out for breakfast if we wanted to. It is part of a hotel complex and security is key - literally. Keys were needed to access the corridor that our rooms were on as well as a key to the room and a key for a safety box. Lots of wardrobe space and room to walk around. Housekeeping were around everyday so the rooms were kept spotless. We were a five minute walk from a trip agency, surrounded by eateries and not far from the sea and the historic parts of Palermo. We were able to leave our suitcases at the hotel before check in, and we were able to check in an hour early. Staff even recommended a nearby eatery for lunch - that was good advice.

Stayed in September 2023

Hotel rooms were on 4th and 5th floor but lift was readily available and reliable, so you need to be aware of this when booking.

City centre Hotel with adequate rooms for price.Staff were excellent with very welcoming reception ( coffee and cake on arrival).Breakfasts were excellent and staff very accommodating. Good value for money City centre hotel. Excellent and knowledgeable English speaking reception host.

Stayed in September 2023

Lifts a bit slow. Would be nice to have fresh juices in the morning.

Very clean. Helpful staff. Good Italian breakfast. Spacious room, well decorated. Well located as off the very busy streets.

Stayed in September 2023

I walked from the station to the hotel and it was about +/- 25 minutes so if walking is not your thing, find a ride there. However, it was a straight shot from the station so not bad. The lobby and breakfast area are detached from where the rooms are located. Not far and not an inconvenience it was just different for me.

The hotel was very centralized to the city center and the port. Walked down the street right to the port entrance. Took the ferry to Ustica for an amazing Dive. The staff very friendly and helpful. Front desk is staffed 24 hours. The checking in and out was very smooth (I had odd times for both, arrival and departure).

Stayed in September 2023

Breakfast was a spartan affair, with bacon and eggs not replaced when they ran out. Too many sweets, too few savoury options.

We liked the staff, who were very helpful.

Stayed in September 2023

Average breakfast

Location

Stayed in September 2023

Could be a little bit cleaner

Good location, very central, nice staff and room was big and comfortable.

Stayed in August 2023

Smell

Breakfast

Stayed in July 2023

The location

Stayed in June 2023

Pillow not confortable,, breakfast no vegetables, juice not fresh, too many sweets

Location, desc stuff very helpful,

Stayed in May 2023

Clean and comfy Good food

Stayed in May 2023

Luciano and all the staff were incredible, ready to serve with a smile

Stayed in April 2023

Minibar/fridge did not work.

Perfect location.

Stayed in April 2023

Breakfast not to our tastes.

Staff very helpful . Clean towels every day and room spotless.

Stayed in February 2023

Competent staff, very polite. The hotel is well located, close to tourist attractions. Rooms clean, well equipped, old furniture. Italian breakfast, but sufficient. I recommend the hotel.

Stayed in February 2023

The staff were extremely helpful and friendly even for a late arrival at 1:30am. The room was quiet, a good size and clean. The breakfast was just right with good coffee. The location was very central and easy to from the airport bus drop off.

Stayed in January 2023

Though it wasn't a killer, our bed was supposed to be a double but they pushed two twin beds together.

Location was excellent and the staff were so lovely and friendly! Went above and beyond to help my partner and I find a beach and book a lido :) Breakfast was really big and mostly cakes though there were a few savoury options as well. Was also able to arrange a shuttle to the hotel fro the airport at 11pm which was SUPER helpful

Stayed in August 2022

Access to the lifts to the upper floors is through an odd open space that also was the entry to other small hotels in the high rise. Must be a Palermo thing! It works though.

A good location, short walk to main streets of Palermo, quiet rooms on upper floors. Clean comfortable and safe. Helpful front office staff with maps, bus info, cafe recommendations etc. Housekeeping was excellent, they have a great team of thorough housekeepers who should be commended for their hard work.

Stayed in August 2022