Via Mezzocannone 109/c, Naples Historic Center, 80134 Naples, Italy
#161 of 203 hotels in Naples
Guests' ChoiceBased on 281 hotel reviews
7.2Cleanliness
7.5
Comfort
7.4
Location
8.9
Facilities
7.1
Staff
8.1
Value for money
7.5
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 24, 2024
Joseff
United KingdomReception not open all the time so can be a little tricky to get in without help but they send you very detailed instructions which is amazing
Napoli wasn’t what I was expecting so the area looked very rough on the outside at first but ended up loving it. Very secure with big gates to go through. Lovely staff and they speak good English.
Stayed in March 2024
Reviewed: March 10, 2024
Igor
SloveniaDepending on the age of visitors this hotel sometimes can be very noisy in late night hours (guests it their early twenties).
Located in a historical part of old Naples very close to all attractions in that part of the city - that is a very big plus for this hotel. The nearest metro station is about 10 minutes walking distance. Rooms are small, not much cosy but they really care about cleanliness. Not for those looking for comfort and luxury while travelling but this property is definitely for those who want to feel the vibrant street atmosphere while staying in the heart of this beautiful city.
Stayed in February 2024
Reviewed: February 17, 2024
B
Italycould do with some maintenance and new mattress. Reception was abit rude on the late evening arrival
The location,morning staff was polite & helpful
Stayed in February 2024
Reviewed: February 14, 2024
S
United KingdomVery noisy in the evenings as near the university students. No WiFi in the apartment. Poor mobile phone signal.
Friendly and helpful staff, clean apartment. Good WiFi signal if you're near reception, but not in room.
Stayed in February 2024
Reviewed: December 9, 2023
Fernand
FranceProbably you can find better at this price, maybe because we booked last minute but we paid 100 euros per night, its too much for what you get.
Location is good once you get over the initial shock of graffiti covered entrance. Clean
Stayed in December 2023
Reviewed: November 13, 2023
Joe
Australiavery firm bed
great location, good facilities and nice hosts.
Stayed in October 2023
Reviewed: November 6, 2023
Katarzyna
United KingdomNoisy at night
Stayed in November 2023
Reviewed: September 26, 2023
Michele
United KingdomDifficult to find as through a gated area, parking in the suggested car park was an experience (I've never left my keys with a multi storey car park attendant before). The streets surrounding the hotel were all cobbled and in very bad repair - not suitable for a wheelchair user
Clean and comfortable, close to bars etc. Provided directions for parking
Stayed in September 2023
Reviewed: September 17, 2023
Tahlia
AustraliaShower was a bit small and the water kept leaking out.
Close walking distance to main shopping strip. Also liked the security to enter the building. We were provided with complimentary wine which is a nice touch. Also had great wifi.
Stayed in September 2023
Reviewed: September 16, 2023
Piotr
PolandNice place in the heart of Naples
Stayed in September 2023
Reviewed: September 7, 2023
Wiggy
NetherlandsIt wasn’t as clean as it should be
The room was nice with good lighting and the location was great
Stayed in September 2023
Reviewed: August 29, 2023
Alessandra
United KingdomEntrance to the property
Value for money, cleanliness
Stayed in August 2023
Reviewed: August 26, 2023
Aude
FranceA bit hard to find the place and go in
Was close to the center. The hall was lovely and the room too. It’s a fair price
Stayed in August 2023
Reviewed: August 21, 2023
Aysenur
TurkeyNot clean enough, towels weren’t changed on 3 days long trip they just folded and put back. I saw a lot of hair on the floor and shower floor on the first day.
Location is great, wi fi and elevator +1 The staff at the reception was kind they kept the luggages for 6 hours after check out thanks for hospitality
Stayed in August 2023
Reviewed: July 24, 2023
Hannah
New ZealandBathroom maybe could have been a little cleaner but it was perfectly fine :)
We liked the location and also the fact you could leave your luggage there before and after check in!
Stayed in July 2023
Reviewed: July 21, 2023
Olivia
AustraliaMy air condition leaked a little bit which was weird but I think is normal for Naples. The shower struggled to get warm for very long so cold showers were mainly what I was having. Which during summer was ideal for me so not really a complaint!
This was a really cutely decorated and vibrant hotel in the heart of Napoli! Location was perfectly in the centre which made it so easy to get around! The bed was comfy and the air-con was great! Staff were also very lovely and kind, and I was able to check in at 10:30 am because my room was ready which was so accommodating and generous! Overall highly recommend!
Stayed in July 2023
Reviewed: July 15, 2023
Shane
IrelandSingle glazed windows don't stop any of the sounds of the city. Worth it for the the location.
Great location minutes from the old centre of Naples. Good sized appartment for 4 people. Beds for 6 if needed.
Stayed in July 2023
Reviewed: July 9, 2023
Rebecca
AustraliaBeds were uncomfortable. The windows were so thin I thought they would smash. At night it was extremely noisy because of the windows bring so thin and people gather close to where you sleep.
The location was close to everything we wanted to see and could walk to all the places easily. It was easy to find because they had good communication.
Stayed in July 2023
Reviewed: July 8, 2023
Richard
Czech RepublicEntrance to the hotel hard to find and not pleasant at all, see picture A detail, but because of the shelf above the bed you can't sit in the bed
Location Rooms themselves were nice Pleasantly artsy decorations in common areas Water and Nespresso at reception
Stayed in July 2023
Reviewed: July 5, 2023
Caoimhin
IrelandBreakfast
No breakfast
Stayed in July 2023
Reviewed: June 29, 2023
Vivien
HungaryThe bar was very noisy
Good location
Stayed in June 2023
Reviewed: June 19, 2023
Escobar
IrelandThe location was perfect for all the places we wanted to go. It was really easy to find and the directions were clear. Perfect space for two people. We didn't need more
Stayed in May 2023
Reviewed: June 16, 2023
Lily
IrelandMattress very springy Shower a bit drippy Shutters didn't close all the way down Shower gel pack wasn't replaced
Nice staff Comfy pillows Good location and not too noisy despite being in the heart of the action
Stayed in June 2023
Reviewed: May 30, 2023
Douglas
United KingdomVery nice, comfortable room. Very clean. 24 hour front desk with friendly, helpful staff. Quirky building, loved all the winding corridors. Would stay again. The little muffins and boiled sweets in my room were a nice touch.
Stayed in May 2023
Knoxville, USA
Cavtat, Croatia
Tehuacán, Mexico
Varkala, India
Gorteen, Ireland
Rāmnagar, India
Rome, Italy
Osaka, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content