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Reviews of Hotel Helvetia Thermal Spa 4 stars

Piazza Vittorio Veneto 11, 40046 Porretta Terme, Italy

#1 of 8 hotels in Porretta Terme

Guests' Choice

Review score

Based on 230 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9

  • Location

    9

  • Facilities

    9

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 - 21

  • Reviewed: 31 July 2017

    9.6
    Great little hotel in the heart of the town. Right next to the music venue park.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Parking was off site and required a walk of about three blocks. You really had to park directly in front of hotel - blocking traffic - to unload your suitcases. Then check in, get a remote control for the garage and drive to park the car. Internet service as very poor, at least on the upper level rooms. We found if we went down to the ground floor or first floor bar we could get Internet service.

    We had a top floor room and it was very large with nice views. The spa facilities are excellent as is the roof top spa and sun deck.

    Stayed in July 2017

  • Reviewed: 19 June 2017

    10
    Great location in a charming town.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    Great location in a charming town. Walk five minutes from the train station to the hotel. There is even a basketball exhibit in the local church. The hiking from here is terrific. Go to the marvelous local hiking shop, not the tourist office, to get the best routes.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    8.3
    COMFORTABLE HOTEL
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights

    There is not parking so you must to care when you park outside to pay in order to avoid penalty.

    The room although small was nice. The breakfast simple but with quality foods.

    Stayed in March 2017

  • Reviewed: 6 November 2016

    8.8
    Nice hotel
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Although Porretta Terme is strategic in terms of location, the village itself is a bit decaying

    Friendliness of staff at the reception, cleanliness of the spa, great breakfast, good restaurant

    Stayed in November 2016

  • Reviewed: 26 October 2016

    7.9
    Very nice and friendly staff in the reception.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a little dated and not as nice as in the pictures. Same in the common areas.

    Very nice and friendly staff in the reception. The thermal bath is much larger than expected and very well equipped with 3 different types of saunas and water features. Also extra plus for the long opening hours.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    10
    Wonderful Relaxation
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    Great town for relaxing and a SPA experience during your trip to Italy. This hotel has a great spa and the price is low compared to US SPAs. Easy access by train. Staff was helpful and breakfast was very generous. Beautiful views from the hotel and near old part of town and good restaurants.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    5.4
    Bad value for money
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    My friend and I had to leave a day earlier than scheduled because of a medical emergency. There was zero sympathy for the situation and we had to pay the full rate even though we left early and they could easily rent the room to someone else. I understand the policy of late cancellation, but in stead of going back with my family I will never go again and not recommend this hotel. By the way the pictures seem like there is an outside pool, well that's a trick, the pool is small, inside and not suitable for swimming. Massage service was heavily overpriced and not good. (120 minutes was suddenly only 100 minutes also) I travel really a lot and value for money ratio is horrible in this hotel, clearly only interested in money, not in their guests' experience.

    Welcome drink was nice and quality of the bed was ok. Spa os tiny but because there were not many people it was pleasant

    Stayed in September 2016

  • Reviewed: 30 August 2016

    8.3
    the spa is well organized and managed.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    there was a jacuzzi on the top floor but it didn't work...what a pity!

    the spa is well organized and managed. restaurant good. not availability of parking on the street, but well organized parking lot 200 meters away. good!

    Stayed in August 2016

  • Reviewed: 21 March 2018

    9.6
    Very nice and refreshing stay!
    • Leisure trip
    • Group
    • Classic Double or Twin Room with Spa Access
    • Stayed 1 night

    Very nice and refreshing stay!

    Stayed in March 2018

  • Reviewed: 6 January 2018

    5.8
    Look an hospital
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Look an hospital Room not specialy nice Restaurant bad Breakfast regular...

    Stayed in January 2018

  • Reviewed: 26 August 2017

    8.3
    nice but prob more suited for the more elderly
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    no parking

    The spa and massage was great

    Stayed in August 2017

  • Reviewed: 22 June 2017

    9.6
    Stall are very good
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Stall are very good

    Stayed in June 2017

  • Reviewed: 22 March 2017

    10
    Everything.
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night

    The distorted music in the breakfast room..very annoying. Even after mentioning it , staff didn't fix it !

    Everything...

    Stayed in February 2017

  • Reviewed: 6 March 2017

    5.8
    Fair hotel
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean and i didn't like the food

    I liked the staff welcome and help

    Stayed in February 2017

  • Reviewed: 4 February 2017

    7.5
    One masseuse was a disaster
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    1 of 2 massage was a disaster.

    Stayed in January 2017

  • Reviewed: 26 September 2016

    10
    Ideal for a romantic getaway
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast and dinner were excellent. Very pleasant service./

    Stayed in September 2016

  • Reviewed: 26 July 2016

    9.6
    excellent
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    pas de proposition

    prestations excellente

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 February 2016

    9.2
    Very nice spa and a very good food in the restaurant
    • Leisure trip
    • Couple

    chlorinated water in the pool

    Very nice spa and a very good food in the restaurant

  • Reviewed: 3 October 2015

    7.9
    Exellent SPA area + water
    • Business trip
    • Solo traveller

    distanted from the highways

    Exellent SPA area + water

  • Reviewed: 24 March 2015

    7.9
    The clean and the comfort in the room.
    • Business trip
    • Group

    It's take 1.15 hour by train to reach Bologna.

    The clean and the comfort in the room. You can pass the center within 10 minutes.

  • Reviewed: 19 February 2015

    7.9
    The Spa
    • Leisure trip
    • Couple

    The food in town was expensive and not very good

    The Spa

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 21

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