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Reviews of Hermitage Resort & Thermal Spa 4 stars

Via Leonardo Mazzella 80, Ischia Porto, 80077 Ischia, Italy

#112 of 208 hotels in Ischia

Guests' Choice

Review score

Based on 126 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 13 April 2024

    9.0
    A bargain in Ischia
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    A lovely single room with a fabulous view from the balcony. Perfect for a solo traveller. It was comfortable and quiet. A lovely buffet breakfast was provided. There is an outdoor pool and an indoor thermal spa pool which needs to be booked before use.

    Stayed in April 2024

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 1 night

    location

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Breakfast was good - lots of variety, pool was good, staff friendly and helpful.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    Over all, this second visit to the Hermitage was a wonderful stay.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights

    The lighting in our newly renovated room resembled two small spaceships with windows that allowed blinding white light to escape. It is impossible to turn off the "spotlight portion" of these blinding white lights because that caused all the lights in the room to turn off. We were reduced to covering these spaceships with the Do Not Disturb sign and it still leaked through! The air conditioning was also impossible to adjust and we resorted to turning it off for our entire stay.

    The pools are exceptional, especially the heated mineral pool. The landscaping is beautiful. The beds were very comfortable. The decor of the room was very pleasing but the functionality needs tweaking. We greatly enjoyed the view from the terrace. The staff at the Reception Desk welcomed us with traditional Italian hospitality, especially Mario, a charming gentleman who said he was sad to see us go. He also ended our stay on a high note by booking a tuk-tuk to take us back to the hydrofoil which was so much fun.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    Beautiful place!
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    We went at a time when it was a lot quieter so there wasn’t that much going on - however that isn’t particularly the hotels fault. Realistically there’s not much we would say we didn’t like - maybe more savoury breakfast options with different types of eggs/cheeses/meats.

    We got the most incredible room with the view out onto the castle. It was surreal and once in a lifetime holiday location. The pools were nice and staff made sure that the “spa” atmosphere was maintained throughout the hotel. (A few guests were treating the spa as an aqua park splashing about and causing chaos, and the staff kindly asked them to keep it calm for other guests) the breakfast had great options of mainly pastries and cereals/yoghurts. With a handful of cheeses, meats and juices/coffees/teas. We didn’t get to try the dinner options so not sure whether they were worth it.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Lovely relaxing stay, beautiful hotel, helpful staff.
    • Leisure trip
    • Group
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 3 nights

    The spa needs more signage is it's to be used a certain way. Got told off for talking in the spa pool when it wasn't us talking.

    Pools, spa, room, scenery, breakfast, size of room, balcony views.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    A very professionally run establishment, the facilities and the staff were amazing, pity about the constant music in the
    • Leisure trip
    • Couple
    • Comfort Double Room with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    Music was pumping out from loudspeakers day and night, which did spoil things a bit.

    Very clean, fantastic food and very polite staff.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    N
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast os very poor. I was missing more fruits and variety of non-pastry such as omelette, vegetables, oatmeal. I think it is necessary to improve the breakfast to meet the 4 star quality.

    The territory is green and well maintained. The views and location is perfect

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    I was expecting more choices for the breakfast. The massages at the spa were supposed to be 50 minutes but they were actually 35 minutes. It is a beautiful hotel but maybe a little expensive.

    The location was great. The thermal pool was lovely (warm).

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    Great hotel, with amazing views and welcoming staff. Will be back again
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    The views, staff, location, breakfast options

    Stayed in September 2023

  • Reviewed: 19 August 2023

    9.0
    Excellent customer service and comfortable rooms
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    The shower in our bathroom had some issues as it was higher than the surrounding floor and would spill into the bathroom floor sometimes but we were otherwise very pleased with our room

    Staff were very friendly and helpful. The room was very spacious and clean and the thermal bath facilities were great!

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Good breakfast buffet and easy access.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    For a 4-star hotel, the facilities were not that great. I especially wanted amenities toothbrush, conditioner, hairbrush, etc.

    It was nice to be able to walk to Ischiaport, downtown and the beach. The breakfast buffet was very extensive. I was very satisfied with the abundance of breads, seasonal fruits, tiramisu, and cappuccinos made by the barista.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Lovely place, within walking distance of the town
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Spa seemed shut

    Choice of pools with two different atmosphere

    Stayed in July 2023

  • Reviewed: 1 August 2023

    8.0
    Relaxing property with good amenities.
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Some parts of the property looked run down and old.

    Beautiful property with flowers, herbs, relaxing pool. Breakfast was very nice!

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a distance from the port so was a lot of walking, however, closer to the castle and restaurants. Continental breakfast could have had more variety and hot food option would of made it perfect.

    Gorgeous room with a fantastic view of the castle. Spa facilities are fantastic and as good if not better as some of the beach clubs and thermal spas we visited during the stay. Rooms were great size.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Fantastic stay
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 4 nights

    Nothing

    Breakfast was great, room was lovely and spacious and clean

    Stayed in June 2023

  • Reviewed: 14 July 2023

    7.0
    Great stay, but breakfast time put a damper on it.
    • Leisure trip
    • Group
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Please read about breakfast

    The breakfast times are between 7.30 and 10.00. I certainly did not expect to be asked to vacate the breakfast room at 10.05 am and again at 10.10 am. When I asked why I was been asked to leave at these times, I was informed the room had to be got ready for dinner at 2.00 pm. I always thought you could get a breakfast from 7.30 am till 10.00 am and not that you had to get your breakfast and eat it by 10.00 am I should also add I did not arrive too late for breakfast.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Great value for money with kind and knowledgeable staff.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 2 nights

    Restaurant closed for dinner at 10pm which is a bit early for Italian standards, but there are many dinner opportunities close by.

    The beds are amazingly comfortable. Lunch at the pool is amazing. Great Italian food. Very knowledgeable and kind staff. Breakfast (included in the deal I had) is good with a barista making great cappuccino! The sauna and the thermal bad are small but sufficient. You book in advance so not over crowded Close to the Ischia main port so easy for when you are island hopping.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    7.0
    Middle of the road accommodation.
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn’t very comfortable and the bathroom was a bit shabby. The ceiling had a previous leak and some mold was there.

    The pool with the bistro was nice. The waiters and staff there were the best part of our stay. They were especially friendly and courteous.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    9.0
    Perfect little welcome on a much needed restful break
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Incredible breakfast buffet! Very kind, friendly, helpful staff. Lovely views. Great location. I was on holiday on my own and came here on a deal. It was a great choice.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    We had a great time and would return.
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 1 night

    Beautiful property, pool area is fun, the staff was helpful and we enjoyed the breakfast. We also had the option to have dinner at the hotel for 30 euros for a 4-course meal. It was delicious. The hotel is located in a great spot.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    9.0
    Would stay again, beautiful hotel
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 5 nights

    25 min walk to the beach and town. Bit too far out. Quite unfriendly male receptionist on the night shift on our last night (19th June) who booked us a ridiculous tuk-tuk as a taxi to take us to the Port with all our suitcases.

    Our favourite thing was the pool bar and the staff in the pool bar! Great selection of drinks and cocktails, lots of free nibbles. The pool was great and very clean, never too busy. The external areas in general were beautiful. Hotel room was large and had a large balcony with great views. Cleaning staff were excellent. Great selection at breakfast

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely views and setting

    Stayed in June 2023

  • Reviewed: 20 May 2023

    8.0
    an enjoyable stay in a very nice clean comfortable hotel where the staff were helpful and friendly
    • Leisure trip
    • Couple
    • Comfort Double Room with Side Sea View and Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    nice clean good location value for money

    Stayed in May 2023

Showing 1 – 25

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