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Reviews of Hotel Lancaster 4 stars

Corso Filippo Turati 8, Crocetta, 10128 Turin, Italy

#36 of 117 hotels in Turin

Guests' Choice

Review score

Based on 824 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8

  • Free WiFi

    7.8

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Showing 1 - 54

  • Reviewed: 13 May 2018

    9.2
    Pleasant stay, helpful and polite staff.
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    No light in the shower small side and a bit unmaintained that small part, but I'd would not make such a big noise out of it, just for the future maybe this can be fixed somehow.

    The room was clean and comfortable, exposing the main street , but since I do not have issues with the noise, eneded up as a pleasant stay.

    Stayed in April 2018

  • Reviewed: 20 April 2018

    9.6
    Good overall hotel.
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    Wifi did not work most of the time. My devices would connect without issues, but the connection to the internet was either too slow or non-existing. Breakfast was mostly good. Sometimes, however, it took a while to replenished the buffet.

    Clean, my room (on the inner court) was quiet.

    Stayed in April 2018

  • Reviewed: 17 February 2018

    7.1
    Convenient for station, friendly staff, bit pricey though,
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Breakfast choice was limited. Price was a little high for what it was but as we were there for football I guess that was more down to supply and demand. Shower in the room (314) had no power on the hot setting so had to have a cold shower.

    Close to Porto Nuova station (10 minute walk). Friendly and helpful reception staff who spoke good English.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    8.8
    All over nice hotel, recommended.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights

    Ventilation in room was not easy, and opening the balcony-door led to some traffic noise, even at 8. floor. Low pressure on hot water, but still able to shower though. Just took a few more seconds.

    Overall nice hotel a bit out of city centre, but possible to walk. Tram outside hotel, but tickets sold in shops. Friendly staff, expecial at breakfast.

    Stayed in February 2018

  • Reviewed: 21 November 2017

    7.5
    Small, practical, cozy
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The noise of the old lift during the night. For anyone with light sleep I would recommend requesting a room as far away as possible from the lifts.

    Despite being quite small the room was very comfortable and had all necessary amenities.

    Stayed in November 2017

  • Reviewed: 8 May 2017

    9.2
    Good location, friendly personnel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Breakfast not completely set at short after 7, when in should start. Had to leave early.

    Room was ok, bed was very comfortable. Broken light bulbs in bathroom repaired very fast.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    7.9
    Good position and one of top restaurants in Torino just meters away
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    I would provide a clearer guide on how to switch on the TV as it may not be immediately clear to everyone.

    I spent just a night there before flying out but everything I need was there: very nice bathroom, good facilities, nice staff and one of the top restaurants in town a few meters away. That alone is a reason to book at this hotel.

    Stayed in April 2017

  • Reviewed: 14 April 2017

    8.3
    Reasonable hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The parking lot demanded a higher price than the price that appeared in the order. The price was updated only after we insisted on paying no more than the order price. Room not ventilated. Air conditioning is too weak. It was sometimes too hot in the room we had to open a window.

    Reasonable hotel. Nearby public transport. Reasonable breakfast. Good service.

    Stayed in April 2017

  • Reviewed: 13 March 2017

    8.3
    The stuff was extremely nice.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The stuff was extremely nice. Very rich breakfast and very nice facilities (breakfast room, reception) . The room was also nice and the bathroom decent. Walking distance from the train stop ( 7 min) and also from center ( 15 min).

    Stayed in February 2017

  • Reviewed: 2 March 2017

    9.2
    great value for money 3star hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Being picky: Rooms tend to be hot especially in the summer; the air-conditioning is not that powerful

    Great value for money 3star hotel. Staff is helpful and nice to deal with. The gentleman managing the breakfast is always smiling, helpful and remembers all returning customers

    Stayed in March 2017

  • Reviewed: 9 December 2016

    7.9
    Great location and breakfast, poor wifi
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was a little confusing to log into. The speed was ok but it kept stopping so I had to log in again.

    The room was nice, with some lovely free toiletries. Breakfast was very extensive, with different types of egg, sausages, cheese, pastries and cakes. Excellent location, and is very close to an excellent chocolate shop on the same street

    Stayed in December 2016

  • Reviewed: 17 November 2016

    8.3
    Room was very nice, clean and cozy - the bad was quite big...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bedroom was a little bit old fashioned but it was clean.

    Room was very nice, clean and cozy - the bad was quite big and comfortable. We had a room on the 10th floor and it also contained a small balcony, which is amazing (especially in the summer, I think). In the room there were also all necessary facilities (for example keetle, tea, two cups, etc.). Breakfast was tasty and contained different products, WiFi signal was very good, there is also a lift in the building. The localization of the hotel is also good - it is situated in the city center and very close to the tram stop.

    Stayed in November 2016

  • Reviewed: 11 November 2016

    7.1
    Staff r extremely nice especially d front desk n even d chef...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms r slightly small

    Staff r extremely nice especially d front desk n even d chef for breakfast made sure that I got my kind of coffee. These staff make d stay comfortable in an otherwise cramped room

    Stayed in October 2016

  • Reviewed: 30 October 2016

    10
    Excellent 3 night stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Enzo made perfect cappuccinos! Staff on reception very helpful when my purse was stolen on the street. Room was very clean. We closed shutters at night & then we didn't hear the trams. Will stay again.

    Stayed in October 2016

  • Reviewed: 8 July 2018

    5.8
    Room a.c. and WiFi are not working
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi and A.C. is not working properly

    Staff is very coperative

    Stayed in July 2018

  • Reviewed: 7 May 2018

    8.3
    Very good breakfast.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast. Very kind and professional staff. Do not expect luxury but kindness and great service

    Stayed in May 2018

  • Reviewed: 22 April 2018

    9.2
    Good place to stay with good services and wonderful breakfast
    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights

    -

    Good place to stay with good services and wonderful breakfast

    Stayed in April 2018

  • Reviewed: 14 April 2018

    8.8
    Staff, Position and balance quality and price.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    WiFi is not good

    Staff, Position and balance quality and price.

    Stayed in April 2018

  • Reviewed: 4 April 2018

    6.7
    Ok for a short stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms

    City location

    Stayed in March 2018

  • Reviewed: 31 March 2018

    10
    It is very nice hotel to saty in peace, everything is cool staff very kind and cooperative ..if I c
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Noisy from other customer near my room

    Reception, restaurant, over all hotel

    Stayed in March 2018

  • Reviewed: 19 March 2018

    7.9
    Old but fair small rooms comfortable
    • Business trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Old but fair small rooms comfortable Staff very friendly and helpful Enzo was extremely friendly fantastic

    Stayed in March 2018

  • Reviewed: 2 December 2017

    8.3
    It's too comfortable to me.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    It's too comfortable to me.

    Stayed in November 2017

  • Reviewed: 1 December 2017

    6.3
    Wifi didnt work
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi didnt work

    Stayed in November 2017

  • Reviewed: 12 November 2017

    10
    very good
    • Couple
    • Single Room
    • Stayed 2 nights

    None

    Position

    Stayed in November 2017

  • Reviewed: 6 November 2017

    10
    The Breakfast is really good and the staff friendly.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The Breakfast is really good and the staff friendly. The style it's nice and the position perfect.

    Stayed in November 2017

  • Reviewed: 5 November 2017

    8.8
    Very kind staff, especially at breakfast
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very kind staff, especially at breakfast

    Stayed in November 2017

  • Reviewed: 16 August 2017

    8.3
    Nice hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel was good,the room was big and pleasant

    Stayed in August 2017

  • Reviewed: 28 July 2017

    7.1
    Location close to Hertz and Station.
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small, beds were very small

    Location close to Hertz and Station. Breakfast OK

    Stayed in July 2017

  • Reviewed: 11 July 2017

    10
    .
    • Couple
    • Double Room
    • Stayed 1 night

    .

    Stayed in July 2017

  • Reviewed: 7 July 2017

    7.5
    Friendliness
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very poor WiFi speed, not useable

    Friendliness

    Stayed in July 2017

  • Reviewed: 3 June 2017

    6.3
    Basic hotel in handy location for train station, needs a bit of tlc
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    shower

    Fairly basic hotel. Liked my attic room, comfy bed and good wifi but not the leaky shower.

    Stayed in May 2017

  • Reviewed: 11 May 2017

    7.5
    5 nights at Hotel Lancaster
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    If you North to the stop light, turn left, go about a block you will find a nice pizzeria that also has seafood and desserts. Nice people there too.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    9.2
    Great stay at Lancaster
    • Business trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Breakfast was decent. Staff is extra helpful and I would recommend this place!

    Stayed in April 2017

  • Reviewed: 27 February 2017

    10
    Big comfy room with very nice bathroom
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big comfy room with very nice bathroom

    Stayed in February 2017

  • Reviewed: 5 November 2016

    8.3
    Perfect breakfast, friendly staffs
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Internet availability is not stable

    Perfect breakfast, friendly staffs

    Stayed in November 2016

  • Reviewed: 17 October 2016

    7.9
    We did like the service and the personnel, by the way...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We did like the service and the personnel, by the way clearly understaffed, however the variety of food was quite poor

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 May 2016

    7.1
    Location very close to city centre/via Roma good...
    • Group

    room too warm..no way to bring the temperature down, we had to sleep with the window open, bathroom to be renovate

    Location very close to city centre/via Roma good breakfast and very kind staff preparing coffees/cappuccinos !

  • Reviewed: 5 May 2016

    9.6
    Just 2 stops on tram 4 from Porta Nuova station or a 15min...
    • Business trip
    • Couple

    Nothing

    Just 2 stops on tram 4 from Porta Nuova station or a 15min walk. Very accessible for the congress centre at Lingotto- takes about 16min including walk to metro. Staff were very friendly and helpful, hotel was very clean. Lovely having tea/coffee making facitilies in the room. Breakfast was very good, lots of pastries but also brown bread, fresh fruit and eggs. And the only hotel we stayed in on this trip that offered natural yoghurt with no added sugar! some restaurants, cafes and supermarket nearby.

  • Reviewed: 19 April 2016

    7.9
    The price is good.
    • Leisure trip
    • Solo traveller

    The trash bin was not cleaned when I checked in.

    The price is good. It's also convenient for raveling to the center. Friendly staff and nice breakfast.

  • Reviewed: 4 April 2016

    9.6
    Great single room with all the comforts, parquet flooring...
    • Business trip
    • Solo traveller

    Great single room with all the comforts, parquet flooring and room enough to unpack and enjoy a pleasant night. Personnel super nice and a nice location. At night, I walked safely from the hotel through one of the nicest boroughs in Turin.

  • Reviewed: 29 March 2016

    8.8
    Room comfortable and clean.
    • Leisure trip
    • Family with older children

    A little further from town centre than we hoped but the walk did us good!

    Room comfortable and clean. Family in next rooms as requested. Very friendly staff.

  • Reviewed: 26 May 2015

    8.8
    Hotel ist sehr gut gelegen.
    • Leisure trip
    • Group

    Es gibt nichts zu bemängeln.

    Hotel ist sehr gut gelegen. Bahnhof Porta Nuova ist nur wenigen Gehminuten zu Fuss entfernt. Personal ist sehr freundlich. Zimmer sind sehr sauber. Für italienische Verhältnisse sehr umfangreiches Frühstuck. Unbedingt Zimmer in den oberen Stockwerken buchen.

  • Reviewed: 7 April 2015

    7.9
    Staff is really good and helpful.
    • Leisure trip
    • Group

    Located a bit of a walk from the city center (20 min) in an area which is okay. Wi-fi is really bad, were not able to connect the whole stay. Breakfast has limited options and the breakfast area is small, so expect that you have to wait for a table to get free. Walls between rooms are not sound-proof, so you can hear your neighbors.

    Staff is really good and helpful. Beds are very comfortable.

  • Reviewed: 4 January 2015

    6.3
    Hotel rooms are adequate and there is also free WiFi.
    • Leisure trip
    • Group

    Quite a walk from Porta Nuova train station and not in the direction of Turin centre, so location is not that ideal. Also breakfast choice was good but nothing is done to keep the hot food buffet warm so all the hot food in fact ends up getting ice cold pretty fast on the counter!

    Hotel rooms are adequate and there is also free WiFi. Choice of breakfast is also good.

  • Reviewed: 24 April 2016

    7.5
    Breakfast
    • Leisure trip
    • Couple

    Heat too high

    Breakfast

  • Reviewed: 18 April 2016

    10
    Internet didn t work well in my case
    • Leisure trip
    • Solo traveller

    Internet didn t work well in my case

  • Reviewed: 11 April 2016

    10
    The location of the hotel is great.
    • Leisure trip
    • Solo traveller

    The bed wasn't that comfortable.

    The location of the hotel is great. You're close to everything.

  • Reviewed: 13 March 2016

    8.8
    staff were very helpful.
    • Leisure trip
    • Group

    perfect for us no complaints

    staff were very helpful.location was v central,on tram line near train station

  • Reviewed: 6 January 2016

    9.2
    Very helpful staff - gave great restaurant recommendations
    • Leisure trip
    • Group

    Very helpful staff - gave great restaurant recommendations

  • Reviewed: 9 June 2015

    10
    cleanness
    • Leisure trip
    • Solo traveller

    Noise neighbor guests

    cleanness

  • Reviewed: 7 June 2015

    8.3
    The room was tidy and clean.
    • Business trip
    • Solo traveller

    Noisy room, it was next to the lift.

    The room was tidy and clean. It has everything you need for your stay. The breakfast is really good.

  • Reviewed: 20 May 2015

    8.3
    location, staff
    • Leisure trip
    • Solo traveller

    location, staff

  • Reviewed: 27 April 2015

    7.5
    Proximity to my business meetings.
    • Business trip
    • Solo traveller

    Uncomfortable bed and there was a smell of disinfectant on the first floor.

    Proximity to my business meetings. Very friendly staff.

  • Reviewed: 3 January 2015

    8.3
    Very good breakfast buffet, with very kind and helpful staff.
    • Leisure trip
    • Couple

    Very good breakfast buffet, with very kind and helpful staff. Excellent service at frontservice in finding good restaurants in town.

There are also 28 reviews without text. These impact the overall review score.

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