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  5. Reviews of Hotel Martelli

Reviews of Hotel Martelli This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Panzani 8, Santa Maria Novella, 50123 Florence, Italy

#318 of 369 hotels in Florence

Guests' Choice

Review Score

Based on 672 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.6

  • Facilities

    7.3

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8.0

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Showing 1 - 25

  • Reviewed: March 26, 2024

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    N/A

    Location.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Hotel Martelli is an excellent option when at Firenze.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The location is perfect, because is very near the train station. Our room is very big and soft, besides it's very quiet room, the bed is comfortable and wide. But the breakfast exceeded the expectations... lots of options and all very good.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Convenient, quirky, very friendly little hotel...lots of character. Really good value
    • Leisure trip
    • Group
    • Classic Single Room
    • Stayed 4 nights

    Sorry don't like blankets. Some bathrooms are old, tiny and awkward BUT worth that for having a bidet

    Location, breakfast, so lovely to have fruit! When I changed the room to a quieter one, was very happy. Avoid rooms at the front.

    Stayed in March 2024

  • Reviewed: January 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    None that I can remember

    The hotel is only a few meters from the Santa Maria Novella train station and within walking distance to all the main attractions we visited. There were lots of restaurants, leather shops, boutiques and supermarkets within the area. The staff were helpful and accommodating. Breakfast was good.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    8.0
    Very good, great people!
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The use of too high heating. Everywhere inside the hotel the heating was at the top, thinking also about the impact on the environment and how it effects a good sleeping and the air we breathe (dryness) - we think the temperature should be kept at 18-20* maximum, thanks.

    Superfriendly staff and excellent breakfast

    Stayed in January 2024

  • Reviewed: December 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately there was mold in the shower and the hair dryer was not working

    The staff was very available and took into account my personal requests. Moreover, the bed was very comfy

    Stayed in December 2023

  • Reviewed: December 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to many things and a public parking close by. The interior needs a makeover but it’s a nice property l. The breakfast is wonderful. Unfortunately every time you leave, you have to leave the key with the front desk. It’s inconvenient at times.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    7.0
    Great location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    bathroom too small rabbit warren to navigate, to your room what we thought was a double bed was actually two singles pushed together. One side was missing slats, which made it totally uncomfortable to sleep.

    Great location

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Very Good
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The services

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Very old palace converted into a hotel. Good experience but with quirks that come with old buidling.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Room was not very well maintained. Bed not very comfortable.

    Hotel is a very old converted palace! Nice vibe and functional. Breakfast was good with some warm options.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    9.0
    Super place to stay for a few days in Florence
    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 3 nights

    The acoustics are not very good - you can hear someone walking down the corridor. When trying to fall asleep, it is a little disturbing

    Very interesting antique decoration of the hotel. Very atmospheric) Excellent location - in the very center of the historical part of the city. Incredibly friendly staff

    Stayed in November 2023

  • Reviewed: November 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast had no fruit. Just one sliced pineapple that was not enough for so many guests. Breakfast could have more fruits and salty options.

    Employees really kind, gentle, simpathethic! They re all so great

    Stayed in November 2023

  • Reviewed: November 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing all good here

    Nice big clean rooms, tidy, comfy bed, fab breakfast, nice helpful staff, great location, nice price.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Plastic cups for juice for breakfast.

    Location in the City center.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Historical and confortable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    The bed was great, very confortable and not noisy! Loved the renaissence vibe of the hotel. Great location! The breakfast didnt have alot of variety, but had enough tasty options.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    The good and not-so-good about Martelli
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Incessant noise from the street outside made it impossible to have the window open. No fan available, room became very warm and airless. The mosquitoes were very hungry and we came home with many bites.

    Helpful and friendly staff. Really comfortable beds. Excellent bathroom facilities.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Good location and breakfast
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower which was in a little bathtub was a little awkward

    Good location. Breakfast was great. Only problem was the bathroom. The shower was a little awkward.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Amazing location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast could be more varied, rooftop was disappointing

    Amazing location, super nice and helpful staff, kitschy mood

    Stayed in August 2023

  • Reviewed: October 26, 2023

    8.0
    Nice place for short stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    Great location

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Great location and quirky property due to it encompassing several buildings, but clean and comfortable.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very odd and rambling layout

    Great location

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room far from entrance.

    Location

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not worth to have breakfast, unfriendly service, but location of the hotel is great.

    Very good location

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Great location, good breakfast, friendly staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not much to not like. We did have a problem with mosquitoes in our room, which was a little annoying. But overall the stay was excellent.

    Location is excellent, easy walk to station & lots of local restaurants & sites

    Stayed in October 2023

  • Reviewed: October 18, 2023

    7.0
    Great location, nice building, poor breakfast. Staff could probably be more polite.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights

    Poor breakfast and problematic plumbing. Also, the staff insisted on paying upon arrival.

    Great location and picturesque hotel!

    Stayed in October 2023

Showing 1 - 25

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