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Reviews of Hotel Residence 3 stars

Via Emilia Est 250, 43100 Parma, Italy

#26 of 31 hotels in Parma

Guests' Choice

Review score

Based on 357 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.3

  • Location

    7.6

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 - 29

  • Reviewed: 8 June 2018

    10
    Perfect stop on our road trip
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The internet connection was very weak in our room on the 4th floor. Luckily we didn't need it that much.

    The young lady at the reception was extremely efficient and helpful - she gave me all the information without me even having to ask! Perfect location for the next day's early visit to cheese makers San Pier Damiani (where you can see the whole process of how parmesan is made).

    Stayed in June 2018

  • Reviewed: 29 April 2018

    5.8
    The staff was very friendly
    • Business trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Is the same problem of hospitality in Italy, too much money for a poor experience. The hotel is old and the offer is not clear (the room was more than basic). I hate rooms without a bathroom door, it has no sense.

    The staff was very friendly

    Stayed in April 2018

  • Reviewed: 5 February 2017

    7.5
    A day in Parma
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Shower plate a bit small.

    The room and the entire facility was really clean. Staff very kind and smiley. Very good outdoor roofed patio with tables and chairs for smokers.

    Stayed in February 2017

  • Reviewed: 10 October 2016

    5.8
    Very noisy place!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Funny smell in the room, which the housekeepers tried to cover with bad air freshener. NO INSULATION! Extremely noisy! From my room I could hear everything coming from the other room and, worst of all, from the lobby and reception! Avoid if you're looking for a quite time!

    Location is good. Free car park.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    7.5
    Nice hotel and very nice staff!!!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Furnishing and blankets are old.

    The staff is really nice and collaborative. What was written in my reservation was fulfilled. I had many questions about the city and how could I spent my time in Parma and the young lady on the reception was very nice to suggest me some places to visit. There is a supermarket just next to the Hotel and some nice pizzas. The only thing that could be a problem for people who want to go to the city centre after 8pm would be that the buses stop after that time. The breakfast is nothing special, just a choice of packed croissant, but they offer espresso and tee. Sth valuable is that they offer free parking!!! Overall the hotel is good!!!

    Stayed in September 2016

  • Reviewed: 8 October 2016

    8.3
    Well located hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    Although linked to central Parma by bus, this stops at 8 pm

    Convenient with parking within hotel grounds or nearby. Close to few restaurants, a shopping complex for groceries and a good gelateria

    Stayed in September 2016

  • Reviewed: 16 June 2018

    7.5
    Clean , comfortable . A good night.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking in the hotel , supermarket at 50 m.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    7.9
    Staff really kind and room really big and comfortable
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far from the station

    Staff really kind and room really big and comfortable

    Stayed in May 2018

  • Reviewed: 22 April 2018

    7.1
    OK stay
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The smell of the room, smell like old cheese or dead rat

    Stayed in April 2018

  • Reviewed: 17 April 2018

    9.2
    Good with car.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not included.

    Easy parking. Flexible booking. Good value.

    Stayed in April 2018

  • Reviewed: 2 March 2018

    10
    very nice place.
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    very nice place. I like it. Very good location.

    Stayed in March 2018

  • Reviewed: 1 March 2018

    10
    The staff are the best!
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are the best!!!Location is perfect. Recommend this hotel

    Stayed in March 2018

  • Reviewed: 12 April 2017

    10
    A Perfect Hotel for our trip
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights

    Very comfy beds large bedroom. Excellent service

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 May 2016

    5.0
    Free off street parking.
    • Leisure trip
    • Couple

    Location not great. Needed a car for most interesting sites in Parma. Hotel old, dark, damp. No heat. Limited to 2 plastic cups and 1/2 roll of toilet paper.. Good to have a grocery store next to hotel , which also was the view from my room.

    Free off street parking. Good restaurant across the street.

  • Reviewed: 17 September 2015

    7.9
    Location was easy to find by car.
    • Leisure trip
    • Couple

    Very noisy nightlife...that started again at 4am.

    Location was easy to find by car. Convenient to good supermarket, reasonable working distance from heritage area.

  • Reviewed: 7 September 2015

    6.7
    Receptionist was very friendly and tried to help (though had...
    • Leisure trip
    • Couple

    We had a small dark room with noisy air conditioner and windows facing a noisy street. Very strange combination of shower and WC, which are not separated from each other (towels and toilet paper are getting wet easily)

    Receptionist was very friendly and tried to help (though had no ideas about what is what around Parma). Free private parking is a big plus.

  • Reviewed: 4 August 2015

    8.8
    Clean, comfortable
    • Leisure trip
    • Couple

    It says in the description that it is near the centre but this is not the case. It is 2.5 km walk from the centre or you need to go by car and park in the paid parking.

    Clean, comfortable

  • Reviewed: 17 July 2015

    6.3
    The first room they gave ushad a broken AC and fridge, so...
    • Leisure trip
    • Group

    Only a chambermaid speaks English well. A room is not cleaned every day. A hairdryer is not very easy in use. No iron. Had promblems with a socket.

    The first room they gave ushad a broken AC and fridge, so they gave us another bigger room. Beds are big and comfortable.

  • Reviewed: 5 July 2015

    9.6
    A nice hotel with good location.
    • Business trip
    • Couple

    There is no breakfast. But they can give coffe in the morning and it's free! The pillow was hard to us.

    A nice hotel with good location. The staff is quite helpful, made extraordinary effort to take care of our needs (they have extra adaptor for 230V).

  • Reviewed: 10 June 2015

    5.0
    The staff is really helpful.
    • Leisure trip
    • Solo traveller

    The first room they gave me had a broken flush. The receptionist tried to fix it but it didn't work. So they gave me another room. That room was too hot and I asked him to turn on the AC he said he was gonna go to reception and give it a power on then it was gonna work. However, it didn't work. I called the reception. No one picked it up. So I went downstairs and there was no one. Apparently there is no receptionist from 23:00 till 07:00. So I had to sleep with the windows open but it was still too hot and so noisy. I was gonna tell this to them while I was doing check-out. However, the receptionist in the morning did not speak English. So I decided to leave my comment here.

    The staff is really helpful. I called them to ask to ask for a taxi when I arrived to Parma train station. After 19 or 20 apparently no bus are running.

  • Reviewed: 18 April 2015

    8.3
    The manager was great, made us coffee and provided pastries...
    • Leisure trip
    • Couple

    Small shower cubicle and small room, but good value for money

    The manager was great, made us coffee and provided pastries included in price, on a bus line close to town, compact but quirky

  • Reviewed: 30 March 2015

    7.9
    I was in Parma to have an operation so I only needed a hotel...
    • Solo traveller

    I was in Parma to have an operation so I only needed a hotel for one night. The hotel was perfect. Nice and quiet, yet very close to everything. Lots of restaurants and a supermarket next door. The parking was hassle free and no charge. I didn't have breakfast so can't comment on that.

  • Reviewed: 15 March 2016

    6.7
    There is no door on the bathroom, shower is to tight even...
    • Leisure trip
    • Family with older children

    There is no door on the bathroom, shower is to tight even for thin persons...

  • Reviewed: 15 November 2015

    5.8
    The staff was friendly and helpsome.
    • Business trip
    • Solo traveller

    Trafic noice from the street. Breakfast absolut a minimum level.

    The staff was friendly and helpsome. Good parking facilities

  • Reviewed: 5 October 2015

    6.7
    Parking in front of the hotel.
    • Business trip
    • Solo traveller

    The place is quite noisy. Both street traffic as well as from other guests, room insulation is rather poor.

    Parking in front of the hotel.

  • Reviewed: 30 September 2015

    7.9
    The lady at the front desk was very friendly.
    • Leisure trip
    • Solo traveller

    The lady at the front desk was very friendly. She gave good advice on where to go, what to see, ...

  • Reviewed: 4 August 2015

    7.1
    Bed was comfortable and air con worked very well.
    • Leisure trip
    • Couple

    The bathroom was interesting - the shower is not enclosed and sprayed water everywhere.

    Bed was comfortable and air con worked very well.

  • Reviewed: 1 August 2015

    8.8
    Very well looked after old place, elegant and welcoming.
    • Business trip
    • Solo traveller

    Packet croissant and coffee machine for breakfast

    Very well looked after old place, elegant and welcoming. Fantastic ice cream shop over the road!

  • Reviewed: 22 June 2015

    9.6
    Very kind and generously flexible reception.
    • Business trip
    • Group

    A/C didn't work.

    Very kind and generously flexible reception. Great little Italian breakfast with good coffee :)

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 29

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